Acrobat Pro X not converting word docs properly

When I convert to PDF a word docco with call outs, the text in the callouts is fragmented? has anyone else seen this? (office 2010) I used the print method and the icon on the ribbon both give me the same results. When I use Word to convert to PDF all is well? and it seems a bit faster?

Try a print-to-file with the Adobe PDF printer. Then open that file in Distiller. If you get a PDF, then you most likely do not have AcroTray running in the background. Start AcroTray in that case and try again using the normal print.
The update is also needed. I think that AA8.1 was the first to work on VISTA properly.

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