Acrobat Pro XI Error 1935 prevents installation.

Windows Vista Business. Download done twice to make sure that wasn't the problem. Also tried the Error 1935 cures listed in other product posts (cleared transaction log; ensured absence of antispyware / antivrus software / adware; ran setup as administrator).
What is the problem?
Thanks
Joe

There maybe a problem with the .NET Framework installed on your Windows Vista computer. Please see Error 1935 | Assembly component Microsoft.VC80.CRT | Install | CS4, CS5, CS5.5 products | Windows - http://helpx.adobe.com/creative-suite/kb/error-1935-assembly-component-microsoft.html for information on to how to possibly correct the difficulty.

Similar Messages

Adobe Acrobat XI installation fails when get Error 1935 "during installation of assembly component {98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E} HRESULT: 0X8007054F

Adobe Acrobat XI installation fails when get Error 1935 "during installation of assembly component {98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E} HRESULT: 0X8007054F

Hey Nicholas,
The following link might help in resolving your issue :
http://helpx.adobe.com/creative-suite/kb/error-1935-assembly-component-microsoft.html
Please let me know if this helps with your issue.
Regards,
Rahul

Incomplete installation of Adobe Acrobat Pro X - ERROR: DW006 - ERROR: DW050

Hi,
On trying to run a failed update from Adobe, my Adobe Acrobat Pro X became corrupt and failed to open.
I am now trying to reinstall the software, but the software does not install successfully with Exit Code: 6 and the following key warnings and errors:
WARNING: DW022
WARNING: DS013
ERROR: DW006
ERROR: DW050
The full error message is as follows:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW006, DW050 ... WARNING: DS013, DW022 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 6 warning(s)
WARNING: DW022: AdobeCode {AC76BA86-1033-F400-7760-000000000005} NonAdobePayload Acrobat Professional 10.0.0.0 with version (2012-03-05 05:30:16.288604) already installed with incompatible version (2011-03-17 01:56:17.451315)
WARNING: DS013: Payload {0175676F-8C92-49F2-9131-D0D6AD654B41} AdobeHelp 3.4.0.0 is already installed and the session payload {AA0D312F-1570-4E7E-9A7D-E191E0090FEC} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {298CF0B0-8B47-46DF-B726-8E4BFAD5432E} AdobeHelp 1.0.0.0 is already installed and the session payload {AA0D312F-1570-4E7E-9A7D-E191E0090FEC} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {1A1E5FF9-D0FD-42A3-8E18-E5E7E95E1AB4} DynamiclinkSupport 5.5.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
----------- Payload: {E1C48031-9366-427F-AC04-535CEDAAD995} Acrobat X Pro 10.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed
ERROR: DW050: - Acrobat X Pro : Install failed
Please help! I uninstalled the corrupt version X before this installation attempt.
I also still have Acrobat Pro 9 on my machine as backup (for this precise reason) but don't believe this is the problem as they have co-existed without a problem for near a month now. The corruption in version X occured after this morning's failed update from Adobe.
Many thanks,
K

Thank you! That did indeed do the trick
Must have been a font or something causing the problems, as opening in safe mode allowed the software to install correctly.
Thanks again!!
K
Date: Fri, 31 Aug 2012 05:28:15 -0600
From: [email protected]
To: [email protected]
Subject: Incomplete installation of Adobe Acrobat Pro X - ERROR: DW006 - ERROR: DW050
    Re: Incomplete installation of Adobe Acrobat Pro X - ERROR: DW006 - ERROR: DW050
    created by techkid123 in Downloading, Installing, Setting Up - View the full discussion
Hi.
The error message as displayed in the above error log is EXIT CODE 6.
Please try and follow the below mentioned KnowledgeBase Doc
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Hope it Helps
Thanks
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4662988#4662988
     To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4662988#4662988. In the Actions box on the right, click the Stop Email Notifications link.
     Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

I just purchased Acrobat Pro XI i downloaded the installation file from a different computer because mnes has no internet i click to setup/ install ot says "Acrovat instiller encountered an unexpected failure. please try again. if continues contact dobe

I just purchased Acrobat Pro XI i downloaded the installation file from a different computer because mnes has no internet i click to setup/ install ot says "Acrovat instiller encountered an unexpected failure. please try again. if continues contact dobe support. " how can i install ot to my computer whats going on??

I just purchased Acrobat Pro XI i downloaded the installation file from a different computer because mnes has no internet i click to setup/ install ot says "Acrovat instiller encountered an unexpected failure. please try again. if continues contact dobe support. " how can i install ot to my computer whats going on??

Acrobat XI Pro install errors 1935 &1603

Hi,
I have just upgraded from CS3 and run the Creative Cloud installer app but am having problems with Acrobat (whereas Indesign and Photoshop installed fine) on my workstation that is running Win 7 64-bit.
I have therefore uninstalled all Adobe products, run the Adobe CC Cleaner, checked .Net (currenly 4.5.1) is up to date and restarted but no luck as the attached screen grab where the 'more information' link states:
"Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s)
----------- Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} -----------
ERROR: Error 1935.An error occurred during the installation of assembly component {C6357C55-7461-3D51-9AE5-FD71CA24027A}. HRESULT: 0x80070422.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1935.An error occurred during the installation of assembly component {C6357C55-7461-3D51-9AE5-FD71CA24027A}. HRESULT: 0x80070422.
ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603
Anyone any suggestions? Thanks v much if so.

Hi Mark ,
Please see the links below mentioned for the Errors.
Error 1603 http://helpx.adobe.com/creative-suite/kb/error-1603-install-cs3-cs4.html
Error 1935 http://helpx.adobe.com/acrobat/kb/error-1935-install-acrobat-reader.html
Error 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Let me know if it helps.
Thanks!
Eshant

I cant download Adobe Acrobat Pro an error message saying Error 1935 error occurred.

How can i use the program or how can i get a refund?

Hello simonm70410636,
Considering error 1935, I would suggest you to try out the solutions mentioned at the following KB doc link:
Error 1935 | Install | Acrobat, Reader | Windows
Hope this helps.
Regards,
Anubha

Adobe XI Pro Installing Error 1935

I tried to download trial Adobe Acrobat XI Pro but this message keeps appear.
I used Chrome to download the Adobe Download Assistant.
I have Windows 7. Please help me on this problem.

Try Error 1935 | Install | Acrobat, Reader | Windows

Trying to install Acrobat Pro X, error regarding IE7 requirement, client has IE10 installed

I am trying to install Acrobat Pro X on a Win7 client, and I keep getting an error after entering the serial # info about the software requiring IE7 or better to be installed. The only option is to cancel the installation. The client has IE10 installed. How do I move past this?

Thanks for the advice. I tried what you recommend - uninstall Reader (10, in this case), install and run the cleaner tool, restart, then restart the installation. Unfortunately, I get the same error.
Any other thoughts? I am logged into the client in the admin role.

Acrobat Pro 10, error message 1602

I have X pro (10.1.13) working perfectly on my machine, when I attempted to run it on my son's machine (same hardware, Op system W7Ult., etc. identical), apart from he has JAWS 15 loaded and running (He is totally blind), I can get X pro running as 10.0., but when I try to update to latest version the loader crashes with the error message 1602, updates not available try later.
I tried later etc., and have read the various reports of error 1602 for earlier versions, tried some of the reported deletes of the ARM folder, but nothing seems to work.
Any Ideas, possible fixes?, he is trying to do his degree work and Acrobat Pro would help greatly here

That error means that the user has interrupted the install, which not necessarily means you actually pressed a key or something. Presumably there is a service or utility on your system that causes this and blocks some install operation. Definitely shut down all those things temporarily...
Mylenium

Acrobat pro X error: Cannot use this product under a guest account

We are installing acrobat pro with GP on XP systems. The install goes fine but on some users machines when they launch the program it comes back with
"Cannot use this product under a guest account". The users are admins on the system. If I uninstall acrobat pro 10 and reinstall in manually the same error happens. (note these systems had acrobat pro 9 installed, but was un-installed with the acrobat pro 10 MST)

Adobe WTF???!!! I have wasted a whole day on this problem and it's pissing me off. I'm trying to do something very simple.
I have Acrobat Standard X. I installed the software on local administrator User A and it works
I login as local administrator User B and it doesn't work, says "Cannot use this product under a guest account". Fine.
I uninstalld software as User A and reboot
I login as User B and installd the software. Software doesn't run, still says "Cannont use this product under a guest account". Why???!!! This is ridiculous. User B, is a local admin acount, it is not a "guest account". I understand that with this license I can only run the software with one account. I want to run the software with User B, why are you forcing me to run it with User A???!!!
Can someone from Adobe please give a solution to this ridiculous problem? I'm losing my patience with your products and I am considering going another route...

Activation of Acrobat Pro XI error with valid serial number?

During activation of my Acrobat Pro XI the error message appears:
"Serial number you provided is valid, but a qualifying product could not be found on this computer"
When I scroll "Product" pop-up menu, there is not Acrobat XI Pro...

You have purchased (or received) an upgrade. You must now prove you own Acrobat 9 or Acrobat X, by giving the serial number of your older (qualifying) product.

Uninstalled Acrobat Pro XI via windows programs installer can't reinstall via CC

Having major printing issues and under deadline. Thought there was a problem with my new installation of Acrobat Pro XI (creative cloud subscription) so I uninstalled it with the intention of reinstalling using the programs installer in Control Panel. Now I can't reinstall because Creative Cloud installer thinks it is still installed.
Under a deadline and desparate! Please HELP!!!
SC :-/

Hi scavanaugh,
Please follow the steps mentioned in the KB : http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

Does Acrobat Pro 9 allow a second installation ?

I have a need to use Acrobat Pro away from my desktop... Are there any problems doing another install on a laptop ?
Thanks much
Julien

The CS4 EULA provides the usage parameters associated with one's license.
Adobe product license agreements:
http://www.adobe.com/products/eulas/
For CS4:
http://www.adobe.com/products/eulas/pdfs/Gen_WWCombined-combined-20080623_1026.pdf
See page 124; 2 Software License, 2.4 & 2.5 -
2.4 Portable or Home Computer Use. Subject to the important restrictions set forth in Section 2.5, the
primary user of the Computer on which the Software is installed under Section 2.1 (“Primary User”) may
install a second copy of the Software for his or her exclusive use on either a portable Computer or a
Computer located at his or her home, provided that the Software on the portable or home Computer is not
used at the same time as the Software on the primary Computer. You may be required to contact Adobe in
order to make a second copy.
2.5 Restrictions on Secondary Use by Volume Licensees. If the Software was obtained under an Adobe
volume license program (currently known as Adobe Open Options) by any licensee other than an
educational volume licensee, the second copy of the Software made under Section 2.4 must be used solely
for the benefit and business of that volume licensee. For more information about secondary use by volume
licensees, please visit our website at http://www.adobe.com/go/open_options
So, give it a go.
Be well...

Error 1935 during installation of Adobe XI Pro 11.0.07.

Setup rolled back and failed. Running windows 8.1 on Lenovo laptop. Please advise.

Thanks for your question Pat. After spending 6 or 8 hours searching for solutions, making adjustments, restarting the computer, attempting the installation, and repeating the cycle over and over, I finally was able to get the software to install successfully. Somewhere along the line I do remember setting the Windows Module Installer to Manual (it seems to me it was disabled). I'm not sure if the last thing I did was responsible for correcting the issue or if it was a combination. However, I am posting what I did just prior to the successful installation because it may help someone else avoid several hours of frustration.
Clear the transaction log:
Open command prompt in Administrator mode
Type the following: fsutil resource setautoreset true c:\ [enter]
Restart the system
Repair the Microsoft windows Installer
Open command prompt in Administrator mode
Type the following: sfc /SCANNOW [enter]
When the system scan completes, type msiexec /unreg [enter]
Type msiexec /regserver [enter]
Reinstall Acrobat
After the above steps, the Acrobat installation ran through to completion.

Can't install Adobe Acrobat Pro XI - error 7

Hey Gentlemen - please see the error I am getting while installing Acrobat XI Pro.
Will I follow the same procedures I saw to solve error 1?

What does "More Information" link (in the screenshot) tell you?
To isolate the problem on Windows OS it would be best to post the MSI log. To enable Windows Installer logging yourself, open the registry editor with Regedit.exe and create the following path and keys:
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer
Reg_SZ: Logging
Value: voicewarmupx
More info about enabling MSI logging is at http://support.microsoft.com/en-us/kb/223300
Once MSI logging is enabled try to re-install Acrobat. If it fails then follow the steps below to get MSI log:
1) Open folder %temp%
2) Sort all items in folder by date modified column with latest at the top.
3) Copy the file named MSIxxxxx.log where xxxxx is a random string (could be anything).
4) Upload this log file here.

Acrobat Pro XI Error 1935 prevents installation.

Similar Messages

Maybe you are looking for