Acrobat Pro XI - "Failed to Export" when exporting Shared Mailbox Folders to PDF in Outlook 2007 - any solution?
When trying to export a Shared Mailbox folder in Outlook 2007 to PDF, messages are failing consistently.
We are using the latest and greatest Adobe Acrobat XI.
It will export a little bit of the folder and then fail the rest of the items.
There are approximately 929 items in the folder, and about 237 exported before the failures started happening.
Any advice would be great!
Bill - there is a typo above. Customer is using Acrobat X, not XI.
When we tested, we upgraded the office suite to 2010 and it worked with XI. We will just have to get him both upgraded. This hopefully should resolve the issue.
I will check back in with the results.
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Dear Adobe Friends,
I really need some help here. I am working on a project for graduate school and am having a big problem with Acrobat Pro X.
I am running CS6 with Acrobat Pro X on my iMac (specs below). Ordinarily, I have no problems running Acrobat Pro X for refining PDFs and doing OCR. However, on larger documents (1000+ pages), the app just plain crashes after approximately 200 pages. I'm really in a bind here so I'm hoping someone can help me out.
I've run Acrobat on PDFs between 600-800 pages without a problem but this is really perplexing, it doesn't give me any reason except that Acrobat has unexpectedly quit.
iMac 2.66Ghz Core 2 Duo
4GB RAM / 320GB HDD (150GB Free)
Mountain Lion 10.8.2
PS: I have included a copy of my crash log. There are several of them, this is one of the more recent ones.
____Crash Log Here_____
Process: AdobeAcrobat [27695]
Path: /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 10.1.4 (10.1.4)
Code Type: X86 (Native)
Parent Process: launchd [258]
User ID: 503
Date/Time: 2012-11-02 19:11:57.561 -0700
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 337900 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 7029 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 8429C03D-A823-F1EC-6DB3-C96F2003ABCD
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000028
VM Regions Near 0x28:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
__TEXT 0000000000001000-0000000000002000 [ 4K] r-x/rwx SM=COW /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 AdobeAGM 0x0239533b AGMTerminate + 2600856
1 AdobeAGM 0x020f66c9 AGMInitialize + 345079
2 AdobeAGM 0x020db2ea AGMInitialize + 233496
3 com.adobe.Acrobat.framework 0x0018b4cb RunAcrobat + 1557286
4 com.adobe.Acrobat.framework 0x0018b419 RunAcrobat + 1557108
5 com.adobe.Acrobat.framework 0x010636e2 AcroSecurityBailOutImpl + 13087778
6 com.adobe.Acrobat.framework 0x01064d8d AcroSecurityBailOutImpl + 13093581
7 com.adobe.Acrobat.framework 0x01065ba3 AcroSecurityBailOutImpl + 13097187
8 com.adobe.AcrobatPlugin.PaperCapture 0x0d4fba27 AcroPluginMain + 21337
9 com.adobe.AcrobatPlugin.PaperCapture 0x0d4fc34e AcroPluginMain + 23680
10 com.adobe.AcrobatPlugin.PaperCapture 0x0d51292a AcroPluginMain + 115292
11 com.adobe.ocrlibrary 0x0de122e7 0xde02000 + 66279
12 com.adobe.ocrlibrary 0x0de10d91 0xde02000 + 60817
13 com.adobe.ocrlibrary 0x0de4436d RecognizeFile + 76
14 com.adobe.AcrobatPlugin.PaperCapture 0x0d50c864 AcroPluginMain + 90518
15 com.adobe.AcrobatPlugin.PaperCapture 0x0d50f435 AcroPluginMain + 101735
16 com.adobe.AcrobatPlugin.PaperCapture 0x0d510bf2 AcroPluginMain + 107812
17 com.adobe.AcrobatPlugin.PaperCapture 0x0d511271 AcroPluginMain + 109475
18 com.adobe.Acrobat.framework 0x009c1dc9 AcroSecurityBailOutImpl + 6134537
19 com.adobe.Acrobat.framework 0x00911939 AcroSecurityBailOutImpl + 5412473
20 com.adobe.Acrobat.framework 0x00654238 AcroSecurityBailOutImpl + 2539384
21 com.adobe.Acrobat.framework 0x0065437e AcroSecurityBailOutImpl + 2539710
22 com.adobe.Acrobat.framework 0x00ba06d6 AcroSecurityBailOutImpl + 8094742
23 com.adobe.Acrobat.framework 0x00ba03fa AcroSecurityBailOutImpl + 8094010
24 com.adobe.Acrobat.framework 0x00bb9b45 AcroSecurityBailOutImpl + 8198277
25 com.adobe.Acrobat.framework 0x00bbc9d4 AcroSecurityBailOutImpl + 8210196
26 com.adobe.Acrobat.framework 0x006705ea AcroSecurityBailOutImpl + 2655018
27 com.adobe.Acrobat.framework 0x00670937 AcroSecurityBailOutImpl + 2655863
28 com.adobe.Acrobat.framework 0x008120bb AcroSecurityBailOutImpl + 4365819
29 com.adobe.Acrobat.framework 0x00810847 AcroSecurityBailOutImpl + 4359559
30 com.apple.AppKit 0x91d9da21 -[NSWindow sendEvent:] + 6968
31 com.apple.AppKit 0x91d98a0f -[NSApplication sendEvent:] + 4278
32 com.apple.AppKit 0x91cb272c -[NSApplication run] + 951
33 com.adobe.Acrobat.framework 0x00010c87 RunAcrobat + 6882
34 com.adobe.Acrobat.framework 0x0000f2e1 RunAcrobat + 316
35 com.adobe.Acrobat.Pro 0x00001e92 main + 94
36 com.adobe.Acrobat.Pro 0x00001e16 start + 54
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9873f9ae kevent + 10
1 libdispatch.dylib 0x982ccc71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x982cc7a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x9873e8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x95882220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x959080a1 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x99827492 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9982768e TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x99773b9b MPWaitOnQueue + 261
6 AdobeACE 0x01f5d737 ACEInitialize + 3741
7 AdobeACE 0x01f5d6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore 0x997faa7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x9587d557 _pthread_start + 344
10 libsystem_c.dylib 0x95867cee thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x9873e8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x95882220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x959080a1 pthread_cond_wait$UNIX2003 + 71
3 AdobeAGM 0x020aa6bc AGMInitialize + 33770
4 AdobeAGM 0x020aa5f6 AGMInitialize + 33572
5 AdobeAGM 0x020aa151 AGMInitialize + 32383
6 libsystem_c.dylib 0x9587d557 _pthread_start + 344
7 libsystem_c.dylib 0x95867cee thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x9873e8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x95882289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x95882512 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x998276ad TSWaitOnConditionTimedRelative + 177
4 com.apple.CoreServices.CarbonCore 0x99773b9b MPWaitOnQueue + 261
5 com.adobe.Acrobat.framework 0x00069165 RunAcrobat + 368576
6 com.adobe.Acrobat.framework 0x00068e77 RunAcrobat + 367826
7 com.apple.CoreServices.CarbonCore 0x997faa7b PrivateMPEntryPoint + 68
8 libsystem_c.dylib 0x9587d557 _pthread_start + 344
9 libsystem_c.dylib 0x95867cee thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x9873f9ae kevent + 10
1 com.adobe.Acrobat.framework 0x01330b1a AcroSecurityBailOutImpl + 16025690
2 com.adobe.Acrobat.framework 0x012857eb AcroSecurityBailOutImpl + 15324459
3 libsystem_c.dylib 0x9587d557 _pthread_start + 344
4 libsystem_c.dylib 0x95867cee thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x9873e8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x95882289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x9590fafc pthread_cond_wait + 48
3 com.adobe.amt.services 0x0cc26f2c C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services 0x0cc1fe78 C_EULA_SetState + 2166
5 com.adobe.amt.services 0x0cc26f92 C_AMTUISwitchSuppressUpdates + 16966
6 libsystem_c.dylib 0x9587d557 _pthread_start + 344
7 libsystem_c.dylib 0x95867cee thread_start + 34
Thread 7:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x9873ec72 __semwait_signal + 10
1 libsystem_c.dylib 0x95907a61 nanosleep$UNIX2003 + 189
2 libsystem_c.dylib 0x9590792a usleep$UNIX2003 + 60
3 com.apple.AppKit 0x91ea1d4d -[NSUIHeartBeat _heartBeatThread:] + 879
4 com.apple.Foundation 0x92ea61d8 -[NSThread main] + 45
5 com.apple.Foundation 0x92ea615b __NSThread__main__ + 1396
6 libsystem_c.dylib 0x9587d557 _pthread_start + 344
7 libsystem_c.dylib 0x95867cee thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x9873f0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9588004c _pthread_workq_return + 45
2 libsystem_c.dylib 0x9587fe19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x95867cca start_wqthread + 30
Thread 9:
0 libsystem_kernel.dylib 0x9873f0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9588004c _pthread_workq_return + 45
2 libsystem_c.dylib 0x9587fe19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x95867cca start_wqthread + 30
Thread 10:
Thread 11:
0 libsystem_kernel.dylib 0x9873c80e semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x0045007c AcroSecurityBailOutImpl + 425404
2 libsystem_c.dylib 0x9587d557 _pthread_start + 344
3 libsystem_c.dylib 0x95867cee thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x9873c80e semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x0045007c AcroSecurityBailOutImpl + 425404
2 libsystem_c.dylib 0x9587d557 _pthread_start + 344
3 libsystem_c.dylib 0x95867cee thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x9873c80e semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework 0x0045007c AcroSecurityBailOutImpl + 425404
2 libsystem_c.dylib 0x9587d557 _pthread_start + 344
3 libsystem_c.dylib 0x95867cee thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x02395332 ecx: 0x04e22ce8 edx: 0x00000000
edi: 0x00000000 esi: 0x04e22cec ebp: 0xbfffd928 esp: 0xbfffd8d0
ss: 0x00000023 efl: 0x00010282 eip: 0x0239533b cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000028
Logical CPU: 1
Binary Images:
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0x95bc7000 - 0x95f5affb com.apple.MediaToolbox (1.0 - 926.62) <7290B07B-4D03-3B46-809C-64C8FB97B40C> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
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0x966d4000 - 0x966f4ffd com.apple.ChunkingLibrary (2.0 - 133.2) <FE5F0F1E-B15D-3F76-8655-DC2FE19BF56E> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x966f5000 - 0x967a9fff com.apple.coreui (2.0 - 181.1) <C15ABF35-B7F5-34ED-A461-386DAF65D96B> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x967aa000 - 0x967adffUsing Acrobat Pro extract pages (each file no more than 500 pages).
OCR each.
Use Acrobat's 'Combine Files' feature to develop a single PDF containing all pages (and the OCR).
Be well... -
How do I preserve the embedded hyperlinks when printing to .pdf?
I am using Acrobat Pro XI for Mac, and when I export to .pdf the existing hyperlinks lose functionality. I assume it’s just the flick of the right button – I just need help finding that button.
Can you help? Thanks!How: MS Word to .pdf by Command P, hitting the PDF button, and then the button for "save as Adobe pdf"
I didn't have this problem at all on prior versions of Adobe on my PC. This isn't a Mac attack, is it? -
Since installing CS6, Acrobat Pro X failed a few times. I had to reinstall it a few times, now doesn't work at all even after installing again.
Hi there
Thank you for your reply.
When I click on the link for the cleaner however, before I can download the
file, it gives me this message:
"Important - This tool is not for use with any creative suite products
including suites that contain Acrobat. It can only be used with standalone
versions of Acrobat and Adobe Reader"
Adobe X Pro forms part of my Adobe Creative Suite 6 Design Standard?
Please advise.
Thanks
Nandi -
Adobe Acrobat Pro XI 11.0.06 when I reduce file size or try to optimize, I get this error: The document could not be saved. A number is out of range. I do the exact same thing every month and it works. I did it a few days ago and it worked. I receated the pdf, I renamed it. tried to do it before I imported more pages. no go. the 16 mg pdf will normally reduce to 5 or 6
Hi,
Are you facing the issue with any pdf file?
Please try updating Acrobat to 11.0.7 and check.
You might also want to repair Acrobat and see.
Regards,
Rave -
Created PDF form in Acrobat XI Pro, but HELP fields disappear when I save FCDT file to PDF. Please help. Thanks!
I am not aware of a field type "Help" within a PDF form. I do not see it as a form field that can be added in the form edit mode.
Forms Central forms do not support all the features of Acrobat forms.
Are you talking about the "Tool Tips" or a hidden field that only shows when one enters a field and is hidden upon exiting the field. -
I use Adobe Acrobat Pro XI (11.0.08) When performing "Save as" "Reduced file size pdf" Adobe processes for a while then completely stops, and has to close down. Just started doing that today.
I have Windows 8.1, and when I right click on the Windows flag (bottom left), the menu gives me a "Search" option. When I enter "%temp%", it goes to " "my username"/ appdata/temp" which is a list of file 1718 file folders. Many are empty but I did a small sample. Is that the right place to delete? I tried Windows- Disk Clean, but that did not help.
-
I have Adobe Acrobat Pro 9, moved it to a new computer, reregistered, and am still unable to use any of the edit capabilities. Help?
We always like to know what solutions work. The other options that would cause problems include:
1. the file is either secured or a PDF/A
2. you need to update Acrobat (Help>Updates) -
I usually remove my earphones and shut down the nano. When I attached the earphones it automatically turns on. Any solution?
You have 10.6 on that machine, I suggest you stick with it for performance, third party hardware and software reasons as long as possible.
Consider 10.8 (not 10.7) when it's released, because 10.7 and 10.8 will require a new investment in software and newer third party hardware as it requires newer drivers the old machines won't have. (forced upgrade because of software, really nice of them)
http://roaringapps.com/apps:table
Far as your Safari problem do these things until it's resolved:
1: Software Update fully under the Apple menu.
2: Check the status of your plug-ins and update (works for all browsers) also install Firefox and see if your problems continue. You should always have at least two browsers on the machine just in case one fails.
https://www.mozilla.org/en-US/plugincheck/
Flash install instructions/problem resolution here if you need it.
How to install Flash, fix problems
3: Install Safari again from Apple's web site
https://www.apple.com/safari/
4: Run through this list of fixes, stopping with #16 and report back before doing #17
Step by Step to fix your Mac -
Acrobat Pro install fails on OSX Yosemite 10.10.1
Hi!
I have a license for Acrobat Pro XI. When I try to install, the intstallation terminates with Installation failed.
Jan 27 16:23:45 installd[929]: PackageKit: ----- Begin install -----
Jan 27 16:23:59 installd[929]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "Beim Ausführen der Skripts aus dem Paket „Adobe Acrobat XI Pro Installer.pkg“ ist ein Fehler aufgetreten." UserInfo=0x7fcaeb85aed0 {NSFilePath=./preinstall, NSURL=file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#AdobeApplicationManager.pkg, PKInstallPackageIdentifier=com.adobe.PDApp.AdobeApplicationManager.installer.pkg, NSLocalizedDescription=Beim Ausführen der Skripts aus dem Paket „Adobe Acrobat XI Pro Installer.pkg“ ist ein Fehler aufgetreten.} {
NSFilePath = "./preinstall";
NSLocalizedDescription = "Beim Ausf\U00fchren der Skripts aus dem Paket \U201eAdobe Acrobat XI Pro Installer.pkg\U201c ist ein Fehler aufgetreten.";
NSURL = "file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#AdobeApplicationManager.pkg";
PKInstallPackageIdentifier = "com.adobe.PDApp.AdobeApplicationManager.installer.pkg";
Jan 27 16:23:59 Installer[1486]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Jan 27 16:24:00 Installer[1486]: Displaying 'Install Failed' UI.
Jan 27 16:24:00 Installer[1486]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.
When I look at /var/log/install.log
Jan 27 16:23:31 mac Installer[1486]: LSExceptions [0x6100000a8b20] loaded
Jan 27 16:23:31 mac Installer[1486]: @(#)PROGRAM:Install PROJECT:Install-920
Jan 27 16:23:31 mac Installer[1486]: @(#)PROGRAM:Installer PROJECT:Installer-815
Jan 27 16:23:31 mac Installer[1486]: Hardware: iMac14,2 @ 3.20 GHz (x 4), 16384 MB RAM
Jan 27 16:23:31 mac Installer[1486]: Running OS Build: Mac OS X 10.10.1 (14B25)
Jan 27 16:23:31 mac Installer[1486]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Jan 27 16:23:31 mac Installer[1486]: Env: USER=acrobaticus
Jan 27 16:23:31 mac Installer[1486]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Jan 27 16:23:31 mac Installer[1486]: Env: LOGNAME=acrobaticus
Jan 27 16:23:31 mac Installer[1486]: Env: SSH_AUTH_SOCK=/private/tmp/com.apple.launchd.sz9v6ozBnR/Listeners
Jan 27 16:23:31 mac Installer[1486]: Env: Apple_PubSub_Socket_Render=/private/tmp/com.apple.launchd.6Huoh8S2jc/Render
Jan 27 16:23:31 mac Installer[1486]: Env: HOME=/Users/acrobaticus
Jan 27 16:23:31 mac Installer[1486]: Env: SHELL=/bin/bash
Jan 27 16:23:31 mac Installer[1486]: Env: __CF_USER_TEXT_ENCODING=0x42795A82:0x0:0x0
Jan 27 16:23:31 mac Installer[1486]: Env: TMPDIR=/var/folders/r9/wnn0ksxd7g39kf_qds8fhjkd17kpm2/T/
Jan 27 16:23:31 mac Installer[1486]: Env: XPC_SERVICE_NAME=com.apple.installer.1452
Jan 27 16:23:31 mac Installer[1486]: Env: SSH_AUTH_SOCK=/private/tmp/com.apple.launchd.sz9v6ozBnR/Listeners
Jan 27 16:23:31 mac Installer[1486]: Env: Apple_PubSub_Socket_Render=/private/tmp/com.apple.launchd.6Huoh8S2jc/Render
Jan 27 16:23:31 mac Installer[1486]: Env: XPC_FLAGS=0x0
Jan 27 16:23:31 mac Installer[1486]: Env: LOGNAME=acrobaticus
Jan 27 16:23:31 mac Installer[1486]: Env: USER=acrobaticus
Jan 27 16:23:31 mac Installer[1486]: Env: HOME=/Users/acrobaticus
Jan 27 16:23:31 mac Installer[1486]: Env: SHELL=/bin/bash
Jan 27 16:23:31 mac Installer[1486]: Env: TMPDIR=/var/folders/r9/wnn0ksxd7g39kf_qds8fhjkd17kpm2/T/
Jan 27 16:23:31 mac Installer[1486]: Adobe Acrobat XI Pro (11.0.07) Installation Log
Jan 27 16:23:31 mac Installer[1486]: Opened from: /Volumes/Acrobat 11/Adobe Acrobat XI/Adobe Acrobat XI Pro Installer.pkg
Jan 27 16:23:31 mac Installer[1486]: Product archive /Volumes/Acrobat 11/Adobe Acrobat XI/Adobe Acrobat XI Pro Installer.pkg trustLevel=202
Jan 27 16:23:33 mac Installer[1486]: JS: 10.6 or higher:1
Jan 27 16:23:38 mac Installer[1486]: InstallerStatusNotifications plugin loaded
Jan 27 16:23:41 mac Installer[1486]: LSExceptions [0x6100000a8b20] unloaded
Jan 27 16:23:45 mac runner[1490]: Administrator authorization granted.
Jan 27 16:23:45 mac Installer[1486]: ================================================================================
Jan 27 16:23:45 mac Installer[1486]: User picked Standard Install
Jan 27 16:23:45 mac Installer[1486]: Choices selected for installation:
Jan 27 16:23:45 mac Installer[1486]: Install: " Adobe Acrobat XI Pro (11.0.07) "
Jan 27 16:23:45 mac Installer[1486]: Adobe Acrobat XI Pro Installer.pkg#acrobatpreinstall.pkg : com.adobe.acrobat.11.viewer.preinstall.pkg.MUI : 11.0.0
Jan 27 16:23:45 mac Installer[1486]: Adobe Acrobat XI Pro Installer.pkg#AdobeApplicationManager.pkg : com.adobe.PDApp.AdobeApplicationManager.installer.pkg : 1
Jan 27 16:23:45 mac Installer[1486]: Install: "Application"
Jan 27 16:23:45 mac Installer[1486]: Adobe Acrobat XI Pro Installer.pkg#application.pkg : com.adobe.acrobat.11.viewer.app.pkg.MUI : 11.0.0mac
Jan 27 16:23:45 mac Installer[1486]: Install: "Browser Plug-In"
Jan 27 16:23:45 mac Installer[1486]: Adobe Acrobat XI Pro Installer.pkg#browserPlugin.pkg : com.adobe.acrobat.11.viewer.browser.pkg.MUI : 11.0.0
Jan 27 16:23:45 mac Installer[1486]: Adobe Acrobat XI Pro Installer.pkg#support.pkg : com.adobe.acrobat.11.viewer.appsupport.pkg.MUI : 11.0.0
Jan 27 16:23:45 mac Installer[1486]: Adobe Acrobat XI Pro Installer.pkg#automator.pkg : com.adobe.acrobat.11.viewer.print_automator.pkg.MUI : 11.0.0
Jan 27 16:23:45 mac Installer[1486]: Adobe Acrobat XI Pro Installer.pkg#pdfservices.pkg : com.adobe.acrobat.11.viewer.print_pdf_services.pkg.MUI : 11.0.0
Jan 27 16:23:45 mac Installer[1486]: Adobe Acrobat XI Pro Installer.pkg#payload.pkg : com.adobe.acrobat.viewer.11.0.07.patch.pkg : 11.0.07
Jan 27 16:23:45 mac Installer[1486]: ================================================================================
Jan 27 16:23:45 mac Installer[1486]: It took 0.00 seconds to summarize the package selections.
Jan 27 16:23:45 mac Installer[1486]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost
Jan 27 16:23:45 mac Installer[1486]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#acrobatpreinstall.pkg
Jan 27 16:23:45 mac Installer[1486]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#AdobeApplicationManager.pkg
Jan 27 16:23:45 mac Installer[1486]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#application.pkg
Jan 27 16:23:45 mac Installer[1486]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#browserPlugin.pkg
Jan 27 16:23:45 mac Installer[1486]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#support.pkg
Jan 27 16:23:45 mac Installer[1486]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#automator.pkg
Jan 27 16:23:45 mac Installer[1486]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#pdfservices.pkg
Jan 27 16:23:45 mac Installer[1486]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#payload.pkg
Jan 27 16:23:45 mac Installer[1486]: Set authorization level to root for session
Jan 27 16:23:45 mac Installer[1486]: Will use PK session
Jan 27 16:23:45 mac Installer[1486]: Starting installation:
Jan 27 16:23:45 mac Installer[1486]: Configuring volume "Macintosh HD"
Jan 27 16:23:45 mac Installer[1486]: Preparing disk for local booted install.
Jan 27 16:23:45 mac Installer[1486]: Free space on "Macintosh HD": 1.06 TB (1059217821696 bytes).
Jan 27 16:23:45 mac Installer[1486]: Create temporary directory "/var/folders/r9/wnn0ksxd7g39kf_qds8fhjkd17kpm2/T//Install.1486nnNRYH"
Jan 27 16:23:45 mac Installer[1486]: IFPKInstallElement (8 packages)
Jan 27 16:23:45 mac Installer[1486]: Using authorization level of root for IFPKInstallElement
Jan 27 16:23:45 mac installd[929]: PackageKit: Adding client PKInstallDaemonClient pid=1486, uid=1115249282 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)
Jan 27 16:23:45 mac Installer[1486]: PackageKit: Enqueuing install with framework-specified quality of service (utility)
Jan 27 16:23:45 mac installd[929]: PackageKit: ----- Begin install -----
Jan 27 16:23:45 mac installd[929]: PackageKit: request=PKInstallRequest <8 packages, destination=/>
Jan 27 16:23:45 mac installd[929]: PackageKit: packages=(
"PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#acrobatpreinstall.pkg>",
"PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#AdobeApplicationManager.pkg>",
"PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#application.pkg>",
"PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#browserPlugin.pkg>",
"PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#support.pkg>",
"PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#automator.pkg>",
"PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#pdfservices.pkg>",
"PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#payload.pkg>"
Jan 27 16:23:46 mac installd[929]: PackageKit: Skipping component "com.adobe.acrobat.pdfviewer" (*-11.0.0-*-*) because the version 11.0.10-11.0.10-*-* is already installed at /Library/Internet Plug-Ins/AdobePDFViewer.plugin.
Jan 27 16:23:46 mac installd[929]: PackageKit: Skipping component "com.adobe.acrobat.pdfviewerNPAPI" (*-11.0.0-*-*) because the version 11.0.10-11.0.10-*-* is already installed at /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin.
Jan 27 16:23:46 mac installd[929]: PackageKit: Extracting file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#acrobatpreinstall.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/8335CEF4-C08E-41EB-84AA-50A84F2B5AFE.activeSandbox/Root/tmp, uid=0)
Jan 27 16:23:46 mac installd[929]: PackageKit: Extracting file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#AdobeApplicationManager.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/8335CEF4-C08E-41EB-84AA-50A84F2B5AFE.activeSandbox/Root, uid=0)
Jan 27 16:23:47 mac installd[929]: PackageKit: Extracting file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#application.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/8335CEF4-C08E-41EB-84AA-50A84F2B5AFE.activeSandbox/Root/Applications/Adobe Acrobat XI Pro, uid=0)
Jan 27 16:23:54 mac installd[929]: PackageKit: Extracting file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#browserPlugin.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/8335CEF4-C08E-41EB-84AA-50A84F2B5AFE.activeSandbox/Root/Library/Internet Plug-Ins, uid=0)
Jan 27 16:23:54 mac installd[929]: PackageKit: Extracting file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#support.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/8335CEF4-C08E-41EB-84AA-50A84F2B5AFE.activeSandbox/Root/Library/Application Support, uid=0)
Jan 27 16:23:55 mac installd[929]: PackageKit: Extracting file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#automator.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/8335CEF4-C08E-41EB-84AA-50A84F2B5AFE.activeSandbox/Root/Library/Automator, uid=0)
Jan 27 16:23:55 mac installd[929]: PackageKit: Extracting file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#pdfservices.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/8335CEF4-C08E-41EB-84AA-50A84F2B5AFE.activeSandbox/Root/Library/PDF Services, uid=0)
Jan 27 16:23:55 mac installd[929]: PackageKit: Extracting file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#payload.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/8335CEF4-C08E-41EB-84AA-50A84F2B5AFE.activeSandbox/Root/tmp/com.adobe.acrobat.viewer.updater, uid=0)
Jan 27 16:23:56 mac installd[929]: PackageKit: prevent user idle system sleep
Jan 27 16:23:56 mac installd[929]: PackageKit: suspending backupd
Jan 27 16:23:56 mac installd[929]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.Z5hcjN/Scripts/com.adobe.acrobat.11.viewer.preinstall.pkg.MUI.AwSn4n
Jan 27 16:23:56 mac install_monitor[1494]: Temporarily excluding: /Applications, /Library, /System, /bin, /private, /sbin, /usr
Jan 27 16:23:57 mac installd[929]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.Z5hcjN/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.pkg.0rCs6o
Jan 27 16:23:57 mac installd[929]: ./preinstall: AAMInstaller: PRE AAM INSTALL....................
Jan 27 16:23:57 mac installd[929]: ./preinstall: AAMInstaller: AAMIAssetsDir /private/tmp/PKInstallSandbox.Z5hcjN/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.pkg.0rCs6o
Jan 27 16:23:57 mac installd[929]: ./preinstall: AAMInstaller: Checking for ignore AAM.
Jan 27 16:23:57 mac installd[929]: ./preinstall: AAMInstaller: ignore_aam return code 1.
Jan 27 16:23:57 mac installd[929]: ./preinstall: AAMInstaller: Launch AAM Installation in silent mode...
Jan 27 16:23:57 mac installd[929]: ./preinstall: Starting Installer... In Silent mode.
Jan 27 16:23:57 mac installd[929]: ./preinstall: Unable to initialize objects.
Jan 27 16:23:57 mac installd[929]: ./preinstall: Exiting Installer with Code: -3
Jan 27 16:23:58 mac installd[929]: ./preinstall: AAMInstaller: Exit status: 253
Jan 27 16:23:58 mac installd[929]: ./preinstall: AAMInstaller: For more detailed logs check:~/Library/Logs/PDApp.log
Jan 27 16:23:58 mac installd[929]: ./preinstall: AAMInstaller: AAM silent installation Failed.
Jan 27 16:23:58 mac installd[929]: ./preinstall: AAMInstaller: END OF PRE AAM INSTALL....................
Jan 27 16:23:58 mac install_monitor[1494]: Re-included: /Applications, /Library, /System, /bin, /private, /sbin, /usr
Jan 27 16:23:59 mac installd[929]: PackageKit: releasing backupd
Jan 27 16:23:59 mac installd[929]: PackageKit: allow user idle system sleep
Jan 27 16:23:59 mac installd[929]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "Beim Ausführen der Skripts aus dem Paket „Adobe Acrobat XI Pro Installer.pkg“ ist ein Fehler aufgetreten." UserInfo=0x7fcaeb85aed0 {NSFilePath=./preinstall, NSURL=file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#AdobeApplicationManager.pkg, PKInstallPackageIdentifier=com.adobe.PDApp.AdobeApplicationManager.installer.pkg, NSLocalizedDescription=Beim Ausführen der Skripts aus dem Paket „Adobe Acrobat XI Pro Installer.pkg“ ist ein Fehler aufgetreten.} {
NSFilePath = "./preinstall";
NSLocalizedDescription = "Beim Ausf\U00fchren der Skripts aus dem Paket \U201eAdobe Acrobat XI Pro Installer.pkg\U201c ist ein Fehler aufgetreten.";
NSURL = "file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#AdobeApplicationManager.pkg";
PKInstallPackageIdentifier = "com.adobe.PDApp.AdobeApplicationManager.installer.pkg";
Jan 27 16:23:59 mac installd[929]: PackageKit: Running idle tasks
Jan 27 16:23:59 mac Installer[1486]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 "Beim Ausführen der Skripts aus dem Paket „Adobe Acrobat XI Pro Installer.pkg“ ist ein Fehler aufgetreten." UserInfo=0x6080000fc600 {NSFilePath=./preinstall, NSURL=file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#AdobeApplicationManager.pkg, PKInstallPackageIdentifier=com.adobe.PDApp.AdobeApplicationManager.installer.pkg, NSLocalizedDescription=Beim Ausführen der Skripts aus dem Paket „Adobe Acrobat XI Pro Installer.pkg“ ist ein Fehler aufgetreten.}
Jan 27 16:23:59 mac installd[929]: PackageKit: Removing client PKInstallDaemonClient pid=1486, uid=1115249282 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)
Jan 27 16:23:59 mac Installer[1486]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Jan 27 16:24:00 mac Installer[1486]: IFDInstallController 6040 state = 8
Jan 27 16:24:00 mac Installer[1486]: Displaying 'Install Failed' UI.
Jan 27 16:24:00 mac Installer[1486]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.
Jan 27 16:24:00 mac installd[929]: PackageKit: Done with sandbox removals
i have no idea.
The ~/Library/Logs/PDApp.log file says:
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Build Version - 6.2.127.0
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Logging Level verbosity Set to 4
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Start: AAM Deployment Validation checks... Install workflow
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Detect should we ignore AAM
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1499. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1495. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1494. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1492. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1488. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1454. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1280. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 929. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 803. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 567. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 480. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 405. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 377. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 338. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 327. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 284. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 269. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 253. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 252. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 231. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 219. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 218. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 215. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 213. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 200. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 199. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 198. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 196. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 194. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 170. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 162. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 154. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 152. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 150. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 145. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 144. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 143. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 139. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 138. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 137. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 136. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 135. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 134. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 132. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 131. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 130. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 129. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 128. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 127. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 110. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 105. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 104. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 100. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 90. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 85. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 83. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 82. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 80. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 79. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 78. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 77. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 75. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 74. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 72. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 71. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 70. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 69. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 65. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 64. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 61. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 59. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 58. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 57. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 56. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 55. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 54. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 52. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 51. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 50. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 49. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 47. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 46. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 43. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 42. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 41. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 40. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 36. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 35. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 33. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 32. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 29. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 28. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 27. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 26. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 24. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 23. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 22. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 20. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 19. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 17. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 16. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 0. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1421. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Should_Ignore_AAM -1. AAM Installation not ignored..
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Starting Deployment Validation checks...
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check System validity Status ...
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Checking minimum OS version ...
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - System OS Version - major = 10, minor = 10, bugFix = 1
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check Boot volume is casesensitive ...
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check Required system files and folders exits ...
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check Adobe Application Manager is running...
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check Another Adobe installer (RIBS) is running ...
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check Another Adobe installer (Bootstrapper) is running ...
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check Adobe Application Manager SYNC is happening...
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check and close Adobe Application Manager notifiers...
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - AAM Deployment Validation checks PASSED.
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - End: AAM Deployment Validation checks...
01/27/15 16:23:57:795 | [INFO] | | ASU | Setup | Setup | | | 54940 | Build Version - 8.0.0.72
01/27/15 16:23:57:795 | [INFO] | | ASU | Setup | Setup | | | 54940 | Logging Level verbosity Set to 4
01/27/15 16:23:57:795 | [INFO] | | ASU | Setup | Setup | | | 54940 | TimeLog: Bootstrapper Start
01/27/15 16:23:57:796 | [INFO] | | ASU | Setup | | | | 54940 | Event Guid generated is: '72a323ca-3b46-4252-9b9f-30c1226ff155'
01/27/15 16:23:57:796 | [INFO] | | ASU | Setup | Setup | | | 54940 | Launch Path set to /private/tmp/PKInstallSandbox.Z5hcjN/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.pkg.0rCs6o
01/27/15 16:23:57:808 | [INFO] | | ASU | PIM | PIM | | | 54940 | Build Version - 8.0.0.72
01/27/15 16:23:57:808 | [INFO] | | ASU | PIM | PIM | | | 54940 | Logging Level verbosity Set to 4
01/27/15 16:23:57:809 | [INFO] | | ASU | PIM | PIM | | | 54940 | Build Version - 8.0.0.72
01/27/15 16:23:57:809 | [INFO] | | ASU | PIM | PIM | | | 54940 | Logging Level verbosity Set to 4
01/27/15 16:23:57:809 | [INFO] | | ASU | PIM | PIM | | | 54940 | CREATE PIM Instance ...
01/27/15 16:23:57:812 | [INFO] | | ASU | PIM | PIM | | | 54940 | trying to createOrUpdatePIMDbSchema.
01/27/15 16:23:57:813 | [INFO] | | ASU | PIM | PIM | | | 54940 | Current db schema version on machine 1.
01/27/15 16:23:57:813 | [INFO] | | ASU | PIM | PIM | | | 54940 | Current db schema version to install 1.
01/27/15 16:23:57:813 | [INFO] | | ASU | PIM | PIM | | | 54940 | PIM DB Schema is up to date. Current schema version is 1.
01/27/15 16:23:57:813 | [INFO] | | ASU | PIM | PIM | | | 54940 | PIM Database is Up To Date.
01/27/15 16:23:57:813 | [INFO] | | ASU | PIM | PIM | | | 54940 | Updater Inventory location:/private/tmp/PKInstallSandbox.Z5hcjN/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.pkg.0rCs6o/Install.app/Contents/Frameworks/UpdaterInventory.framework/Versions/A/UpdaterInventory
01/27/15 16:23:57:817 | [ERROR] | | ASU | PIM | PIM | | | 54940 | Failed to Acquire ACF Lock ...
01/27/15 16:23:57:817 | [ERROR] | | ASU | PIM | PIM | | | 54940 | Failed to acquireACFLock ...
01/27/15 16:23:57:817 | [INFO] | | ASU | PIM | PIM | | | 54940 | PIMSqlite closeDB status 0
01/27/15 16:23:57:817 | [FATAL] | | ASU | Setup | Setup | | | 54940 | Unable to create PIM object
01/27/15 16:23:57:817 | [INFO] | | ASU | Setup | Setup | | | 54940 | ================= Exiting Installer with Code: -3 =================
Any ideas?
Thank you very much!
acrobaticusè[28/01/15 15:59:25] Help And Support: Can you please check for existence of file "com.adobe.PDFAdminSettings.plist" at the following locations:
1. /Library/Preferences/
2. ~/Library/Preferences/
This file might be already present on your machine if you have any other version of Acrobat installed. You need to rename this file or move it to some other location and then try installing Acrobat 11 again. Please let us know if you are able to install after following these steps.
It’s only there in /Library/Preferences
I deleted com.adobe.PDFAdminSettings.plist from /Library/Preferences/ with admin privileges
still the installation fails
Any other suggestions.
I also tried installing with an Admin account, still fails! -
Acrobat Pro XI fails installation on Mac Pro with Mavericks 10.9.3
I've downloaded the Acrobat Pro XI Trial installation package twice. Each time I run the installer it fails. As the installer proceeds I see the following messages:
Copying Files
Running Scripts
Validating Packages
As soon as the "Validating Packages" message appears it is replaced by a message indicating that the Installation Failed.
In the PDApp.log file I see a number of error messages like the following:
Sun Jul 27 09:29:50 2014
[ERROR] PIM - Failed to get command line args for pid 5576. Errorno (22). error msg -- Invalid argument
Sun Jul 27 09:29:50 2014
[ERROR] PIM - Failed to get command line args for pid 5572. Errorno (22). error msg -- Invalid argument
Sun Jul 27 09:29:50 2014
[ERROR] PIM - Failed to get command line args for pid 5571. Errorno (22). error msg -- Invalid argument
After the very long list of errors as above the end of the log file shows:
Sun Jul 27 09:29:50 2014
[INFO] PIM-AAMDeploymentValidation - Should_Ignore_AAM -1. AAM Installation not ignored..
Sun Jul 27 09:29:50 2014
[INFO] PIM-AAMDeploymentValidation - Starting Deployment Validation checks...
Sun Jul 27 09:29:50 2014
[INFO] PIM-AAMDeploymentValidation - Check System validity Status ...
Sun Jul 27 09:29:50 2014
[INFO] PIM-AAMDeploymentValidation - Checking minimum OS version ...
Sun Jul 27 09:29:50 2014
[INFO] PIM-AAMDeploymentValidation - System OS Version - major = 10, minor = 9, bugFix = 3
Sun Jul 27 09:29:50 2014
[INFO] PIM-AAMDeploymentValidation - Check Boot volume is casesensitive ...
Sun Jul 27 09:29:50 2014
[INFO] PIM-AAMDeploymentValidation - Check Required system files and folders exits ...
Sun Jul 27 09:29:50 2014
[INFO] PIM-AAMDeploymentValidation - Check Adobe Application Manager is running...
Sun Jul 27 09:29:50 2014
[INFO] PIM-AAMDeploymentValidation - Check Another Adobe installer (RIBS) is running ...
Sun Jul 27 09:29:50 2014
[INFO] PIM-AAMDeploymentValidation - Check Another Adobe installer (Bootstrapper) is running ...
Sun Jul 27 09:29:50 2014
[INFO] PIM-AAMDeploymentValidation - Check Adobe Application Manager SYNC is happening...
Sun Jul 27 09:29:50 2014
[INFO] PIM-AAMDeploymentValidation - Check and close Adobe Application Manager notifiers...
Sun Jul 27 09:29:50 2014
[INFO] PIM-AAMDeploymentValidation - AAM Deployment Validation checks PASSED.
Sun Jul 27 09:29:50 2014
[INFO] PIM-AAMDeploymentValidation - End: AAM Deployment Validation checks...
I would appreciate any insight regarding how to resolve this installation problem.
Thank youHello,
The logs suggests that the Acrobat Licensing component is not able to install properly.
Please try following steps:
1. Go to www.adobe.com
2. Log-in with your Adobe ID and Password.
3. From left panel - choose 'Desktop' under 'Apps'
4. Navigate to Acrobat XI Professional and download trail.
Regards,
Anoop -
Acrobat Pro 8.1.2 crashes when displaying pdf made from Word doc containing url text
Hello,
I and a few others in my workplace have a similar issue.
Acrobat crashes when they scroll through and view a pdf file that was created from Word. The Word document contains url text in its header to the effect of "visit us at www.blah.com ." They're running Acrobat Pro 8.1.2 and Office 2K Pro SR-1 on XP Pro SP2.
Even though the link is not an active link, (i.e. clicking on it does not open the web page), if I convert a document containing this header to PDF, Acrobat will not allow me to manipulate the file and will crash. When I take the same document and remove the web address, then convert from Word to PDF, I experience no problems with Acrobat (note that this is the identical file, but with the web address removed).This does not explain why Acrobat will work for awhile even with the web address in the header, then stop working. But it does appear to fix my problem with creating a PDF from Word, then manipulating it further.
Does anyone know how to allow for this text to exist in the header and still have a stable pdf file/acrobat behavior?
The pdf is attached.
Thanks....To sum up, I've found that if a url beginning with www is in the Word document and then created to pdf Adobe will crash when viewing that pdf. If it is deleted from the Word document before creating the pdf, Acrobat will not crash when viewing that pdf.
-
Adobe Acrobat pro 9.4.6 crashes when opening multiple files simultaneously.
We have Adobe Acrobat Pro 9 which has been updated to version 9.4.6. we had this problem when the 9.4.5 update was applied also. It is now crashing when we try to open multiple files simultaneously.
Yesterday, I narrowed down the problem to 6 plugins:
IA32
ADBC
eBook
EScript
HLS
PPKLite
SaveAsRTS
However, we discovered that that Comments and markup tool bars weren't loading. So I did a repair install on it.
Now those plugins from yesterday work and Acroform.api is causing it to crash when opening multiple files.
I did try other suggestion that involved using Icacls/cacls on dll files to no avail.
It is running on XP SP3 fully updated with plenty of RAM and HDD space.
Is there a way to fix this without reinstalling?I am not sure what's causing this problem on your machine because everything's working fine for me.
What is the version of Acroform.api on your machine now.
Do a Repair after deleting this file and see if it works.
Enable Windows MSI logging (http://support.microsoft.com/kb/314852) before you do a repair, upload that log to some file sharing server, and paste its link here. -
Acrobat Pro 9.5.4 crashes when inserting pages into exisitng PDF
When I try to insert pages into an exisitng PDF document Acrobat Pro 9.5.4 running on Mac OS 10.8.2 hangs and crashes every time. Please HELP!!!
Any PDF I try and insert to any PDF. It does not seem to be isolated to one document.
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Can't scan Acrobat Pro 9.5.5 crashes when on Windows 8 PC
I have Acrobat Pro 9.5.5 on a Windows 8 PC.
When I try to use scan features, acrobat crashes.
I select custom scan it crashes.
I select configure presets it crashes.
Because Pro crahses I am unable to choose what scanner to use for scanning. No idea what scanner Pro is attempting to use.
I have the most current versions of both programs. Acrobat Pro 9.5 worked fine on Windows 7 PC.Acrobat 9 was coded to support Windows 8. As the Acrobat 9 product family passed into "end-of-support" earlier this year that lack of compatibility for Windows 8 isn't going to change.
Be well...
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