Acrobat Pro XI gives an error when trying to use the Get the Others to Sign feature.

The error is "There is a system error. Please try again later." I use my Adobe ID for both Acrobat and EchoSign to log in but Acrobat will not connect to EchoSign.  I would like to send documents from Acrobat without having to load them into EchoSign. I have never done this before either so it has not stopped working. Any thoughts?

Hello, thanks for your answers. I checked the JVM Heap size, we are using a 64 bit HW, and it was already set to 2048M, as well as both parameters Xms and Xmx. I also checked our virtual memory and directory space, the virtual memory looks fine, and the <SID> directory uses 5 GB of space.
If you wish, I can write the configuration found on the Config Tool, where you set the JVM Heap size and other parameters.

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    - <attribute id="S_Registered_Number">
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    - <attribute id="S_Additional_Source_Capital">
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    - <attribute id="S_Previous_Sort_Code">
    *<unknown-val />*
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    - <attribute id="S_Source_of_funds">
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    - <attribute id="S_Choose_Start_Up1">
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    - <attribute id="S_Registered_Country">
    *<unknown-val />*
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    - <attribute id="S_Fax_Number">
    *<unknown-val />*
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    - <attribute id="S_Contributer">
    *<unknown-val />*
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    - <attribute id="S_business_organisations_annual_turnover1">
    *<unknown-val />*
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    - <attribute id="S_Previous_Account_number_Roll_Number">
    *<unknown-val />*
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    - <attribute id="S_Previous_registered_names1">
    *<text-val />*
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    - <attribute id="b9@Rules_startuprule_doc">
    *<unknown-val />*
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    - <attribute id="S_CIS_Record1">
    *<text-val>Yes</text-val>*
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    - <attribute id="S_Employees_Members1">
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    - <attribute id="S_shareholders_Contributors">
    *<unknown-val />*
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    - <attribute id="S_Business_operate_high_risk_industry">
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    - <attribute id="b7@Properties_PropBkACC_xsrc">
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    - <attribute id="S_select_the_high_risk_industry_operated">
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    - <attribute id="S_business_organisations_annual_turnover">
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    - <attribute id="S_Registered_Postcode">
    *<unknown-val />*
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    - <attribute id="S_Nature_of_Business1">
    *<text-val />*
    *</attribute>*
    - <attribute id="S_Country_of_Incorporation1">
    *<text-val>1</text-val>*
    *</attribute>*
    - <attribute id="N_issued_share_capital_company">
    *<unknown-val />*
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    - <attribute id="S_Correspondence_Country">
    *<unknown-val />*
    *</attribute>*
    - <attribute id="S_Type_of_Business1">
    *<text-val>Sole Trader</text-val>*
    *</attribute>*
    - <attribute id="S_Web_Address">
    *<unknown-val />*
    *</attribute>*
    - <attribute id="S_Registration_Number1">
    *<text-val />*
    *</attribute>*
    - <attribute id="S_Business_operate_high_risk_industry1">
    *<text-val>Yes</text-val>*
    *</attribute>*
    - <attribute id="S_Additional_Source_Capital1">
    *<unknown-val />*
    *</attribute>*
    - <attribute id="Source_of_funds_non_Corporate">
    *<unknown-val />*
    *</attribute>*
    - <attribute id="S_Country_of_Incorporation">
    *<unknown-val />*
    *</attribute>*
    - <attribute id="S_if_registered_address">
    *<unknown-val />*
    *</attribute>*
    - <attribute id="S_Date_Established">
    *<unknown-val />*
    *</attribute>*
    - <attribute id="S_Registration_Number">
    *<unknown-val />*
    *</attribute>*
    - <attribute id="S_ID_VD">
    *<unknown-val />*
    *</attribute>*
    - <attribute id="S_I_confirm_form_287">
    *<unknown-val />*
    *</attribute>*
    - <attribute id="S_Other_Investments">
    *<unknown-val />*
    *</attribute>*
    - <attribute id="S_I_Confirm1">
    *<text-val>Yes</text-val>*
    *</attribute>*
    - <attribute id="S_Date_Form_Lodged">
    *<unknown-val />*
    *</attribute>*
    - <attribute id="S_Registered_Address">
    *<unknown-val />*
    *</attribute>*
    - <attribute id="S_Other_Type_of_Business">
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    - <attribute id="N_start_up_capital_business">
    *<unknown-val />*
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    - <attribute id="N_Approx_transferring_balance">
    *<unknown-val />*
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    *</instance>*
    *</entity>*
    *</session>*
    Edited by: Sagnik on Dec 21, 2010 12:06 AM

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