Acrobat Pro XI is installed but is not shown as installed in CC (Mac)

Every so often Acrobat Pro XI says that I am running a demo version although I have a CC subscription.  I 're-install' it and it remains in the pull down menu as installed for a day or two, then it shows up as not installed and offers me chance to install it again although I am happilly using it.  This goes on and on and on.  Anyone else seen this?  Did anyone fix it?
Thanks, Bill

Well Adobe installed CC with my installation and I haven't seen any sense in turning it off mainly because I get a message saying the CC will be updated and then that usually means that one of the Apps will be updated.
I've looked at step 2 and if some reason Acrobat stops working, I'll do that.  However it was sort of ignoring everything until the Adobe servers because thinking this was a demo version.
Annual subscriptions?  But you still pay monthly don't you?  Hence when you get hacked and Adobe holds on to your credit card information, the hackers get you login, password and credit card.
Thanks.  We'll call this finished but I am not going to uninstall Acrobat and lose my setup.
Cheers,
Bill

Similar Messages

  • Installed acrobat pro xi trial successfully but will not open

    Installation was "successful" and I see it in my apps but I cannot choose it to open. It's greyed out...Any help?

    re-start your computer and retry starting.
    if it's still unselectable, uninstall it (using the uninstaller), clean and reinstall per, Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

  • I have a DVD Acrobat Pro 9. I upgraded laptops and trying to install but the DVD is not readable. How can I get a new DVD or Download Acrobat Pro 1. The product is registered and I have the serial number. PS: Contacting Adobe on this issue is impossible..

    I have a DVD Acrobat Pro 9. I upgraded laptops and trying to install but the DVD is not readable. How can I get a new DVD or Download Acrobat Pro 1. The product is registered and I have the serial number. PS: Contacting Adobe on this issue is impossible... direct support stinks.

    Download AA 9 Pro from http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html. Make a new backup for your archive. You might also take the DVD to your library to see if it is a drive problem. You might also carefully clean the DVD with water and soap (do not use anything that would scratch the surface or you have destroyed it for sure) and see if that solves the problem. This is particularly an issue if you have finger prints or other crud on the DVD. However, it could also be a bad drive as I mentioned. Hopefully the download solves your problem in any case (I would backup the download to CD and/or backup HD).

  • When trying to install Adobe Standard XI, it says, "Setup has detected that you already have a more functional product installed. Steup will now terminate."  I have a Pro trial installed but did not seed so much functionality so I purchased standard.

    When trying to install Adobe Standard XI, it says, "Setup has detected that you already have a more functional product installed. Steup will now terminate."  I have a Pro trial installed but did not seed so much functionality so I purchased standard.

    uninstall any acrobat and reader versions, if you have win os clean (Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs) and then install acrobat std.

  • I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.

    I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.
    Thanks.

    I stumbled upon the solution. In addition to downloading Creative Cloud, I needed to go back to the website and  download trials for the programs I want to use--Photoshop and Lightroom. Once I did that, I was in business. Would save trouble if that was made clear on the download site.
    Thanks

  • I recently bought a new macbook and installed Acrobate Pro. My settings/preferences did not come over and I do not have the same style options for my signature.  It now only allows me three options and the style I have been using for the last year is not

    I recently bought a new macbook and installed Acrobate Pro. My settings/preferences did not come over and I do not have the same style options for my signature.  It now only allows me three options and the style I have been using for the last year is not there.  How do I add additional options and get my preferred signature style back?

    Hi Amanda ,
    Which version of Acrobat are you using?
    Which signature style are you talking about?
    You can go ahead and try uninstalling and reinstalling it and see if that works for you .
    Use the cleaner tool to uninstall it .Here is the link.
    Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
    You can refer to the following link to re install it .
    https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
    Regards
    Sukrit Dhingra

  • Attempting to reinstall Acrobat Pro ver 8. Error: a more functional product installed"

    My computer crashed a few months ago which required reinstalling all software. Acrobat Pro was not showing up on my programs menu yesterday so I assumed I had not reinstalled it. I attempted the installation and received error: "Setup has detected that you already have a more functional product installed. Setup will now terminate."
    Assuming that it was installed, with updates, I decided to uninstall it. It is not listed as an installed program in Control Panel / Programs and Features; however, there is an Acrobat 8.0 folder in Program Files/Adobe. After this didn't work, I uninstalled Adobe Reader 9.0 but it made no difference.
    The following are installed: Adobe AIR, Adobe Captivate 4, Adobe Creative Suite 4 Production Premium, Adobe Creative Suite 4 Web Standard, and Adobe Reader 9.1 (which I reinstalled today).
    I called tech support, but since it is not the current version, have to pay for support. Can anyone help with this problem?
    Thanks!

    You are not supposed to have Reader and Acrobat Pro installed on the same computer. Additionally, your CS 4 Production Premium should have come with Acrobat Pro 9! If that is installed, you should not try to install 8. See if you can fix the installation of CS 4 Production Premium installation to get it to install Acrobat Pro 9. If that is not possible, I'd advise deactivating your Adobe Software, running the CS 4 Cleansscript  and then try re-installing fram scratch.

  • Photoshop Elements 10 Organizer wont open "DirectX is installed but could not be initialized. Reboot your system and relaunch Organizer"

    All of a sudden, I go to open Adobe Photoshop Elements 10 and get this message in a box:
    "DirectX is installed, but could not be initialized.  Please reboot your system and relaunch Organizer."
    Using Windows 7 Professional 64-bit, Office 2010 Home and Student on a Dell T3500 workstation with 3.20Ghz Xeon Processor, 12 GB Ram and a 2GB EVGA 650ti Boost graphics card.
    The only thing I can think of since the last time I used PSE10 Organizer was the October, 2014 Windows updates were installed.
    Any ideas anyone, Adobe seems fairly silent on this issue, and there is not much info out there on this for a Windows 7 Pro 64-bit system.
    Please help.

    All Windows OS updates installed, all Norton Internet Security updated daily.
    Went to Microsoft to try downloading DirectX just in case that was the problem, and they say you already have the newest version.
    Still receive the same message.  I'm at a loss, not sure what to do.

  • Privacy Badger is installed but does not show. Shows in Chrome & IE

    Privacy Badger is installed but does not show. Shows in Chrome & IE. Using Firefox 36 & Windows 7 Pro. All updates are current.

    Which version of Privacy Badger do you have installed?
    Is it '''enabled''' in the Add-ons Manager in Firefox?
    The 0.1.4 version from AMO - https://addons.mozilla.org/en-us/firefox/addon/privacy-badger-firefox/ - is an old version that doesn't have an "UpdateURL" to tell it where to get an update from. For some reason EFF hasn't updated the version at the official Mozilla Add-ons website since June 2014 - "Firefox 21 and later" - but only up to Firefox 29.0a1 ''(the pre-release alpha tester version from like late-2013)''.
    The 2.5 version from EFF - https://www.eff.org/privacybadger - is "spec'd" as compatible thru the future Firefox 40.0 version. That one should work for you. If it doesn't, you'll need to contact EFF for support for their add-on - they made it and should support it.

  • Application manager says installed but its not

    Application manager says DW  installed but its not, and I cant clear it or install

    I put a clean OS (Win7) on this week and installed CC on a fresh system. I also have a macbook pro and have problems with that also.Is it my account.
    I have 2 macbook pros one running CS6 the other on CC and a PC workstation on CC.
    Could this be causing the problem

  • Not able to install onedrive for business, keeps telling its already installed but its not (W7)

    not able to install onedrive for business,  keeps telling its already installed but its not  (W7)
    after a change of the 365 office version OneDrive for business it is not possible to reinstall the software
    it keeps telling me it is already installed.
    I think some settings are still there from the old install.
    how can I remove them or force the reinstall

    yeah finally
    Problem solved! , my tube is back to normal ( to rock )
    all i did is , removed the sys,private,system,resources,data folders from the memory card , switched off my phone , removed the memory card , did a soft reset (*#7370#) and tried to install an application from downloads , i was able to install in the phone memory as memmory card was not inserted then switched off the phone , inserted the memory card and tried to install an application from the downloads, finally i was asked where to install the app. and gave memory card , viola application installed sucessfully
    Regards,
    evil_night13

  • I have just recently installed ios6 to my iPad 3 an iPhone 4 my iPhone works fine but my iPad is not working at all I can not get a response from it, it seemed to download an then install but did not reset and turn on and will not turn on HELP!! Withdrawa

    I have just recently installed ios6 to my iPad 3 an iPhone 4 my iPhone works fine but my iPad is not working at all I can not get a response from it, it seemed to download an then install but did not reset and turn on and will not turn on HELP!! Withdrawal or what!! Lol

    Hi there,
    Firstly, try a hard reset. Hold the sleep/wake and home buttons together until the Apple logo appears.
    If this doesn't work, try restoring your device. Put it in recovery mode if iTunes doesn't recognise it, and restore it from there. I have linked to instructions below.
    Recovery Mode and Restore - Apple
    Let me know if this helps,
    Nathan

  • I have mac 10.6.8 and safari 5.1.10. on checking help website i am told latest flash player 16.0.0.305 is already installed BUT is not listed in my applications and unable to access sites requiring flash player. can anyone help?

    i have mac 10.6.8 and safari 5.1.10. on checking help website i am told latest flash player 16.0.0.305 is already installed BUT does not appear on my list of applications and am unable to access websites requiring it. have also downloaded flash player installer app but unable to download the flash player itself. can anyone help? thank you!

    Hi Anne,
    Your version of Safari is still supported.  Please see Adobe Flash Player | Tech specs for supported OS and browsers.
    If the Flash Player plugin is in the Plug-ins (disabled) folder it's because it's an older version that Apple has disabled in Safari.  This has nothing to do with whether or not Flash Player supports the browser.
    I'm not sure what you mean by "when i click on flash player itself i am told there is no application to open it."  Flash Player.plugin only works in the browser to view Flash content in the browser.  The plugin does not open files outside of the browser.  If you have SWF files you'd like to view outside of the browser, then you'll need the Flash Player projector. However, based on your previous comments this doesn't appear to be what you are trying to do.
    Google Chrome does embed Flash Player in it, while Firefox does not.   Mozilla has also recently started blocking older versions of Flash Player in Firefox similar to what Apple is doing in Safari.
    Following the 'clean install' instructions should result in you having the latest version of Flash Player installed that will not be blocked by the browser.
    Maria

  • It's been a while that Im unable to copy music from itunes to my iphone. I updated my device to the latest version of IOS 5.1.1 and made sure no jailbreak is installed but still not working. please assist.

    it's been a while that Im unable to copy music from itunes to my iphone. I updated my device to the latest version of IOS 5.1.1 and made sure no jailbreak is installed but still not working. please assist.

    Assuming you are not manually managing your music, verify the following:
    You are using the latest version of iTunes
    On the summary tab of your iTunes sync settings you have checked "Sync only checked songs and videos"
    In your music library you have checked all the songs you want to sync to your phone
    There are no exclamation points next to any of the songs you want to sync to your phone
    You have authorized your computer for all Apple IDs for purchased music you want to sync to your phone (in Store>Authorize this computer)
    You have checked "Sync Music" on the Music tab of your iTunes sync settings
    When everything looks correct, sync your phone.

  • I reinstalled acrobat pro 9.0 on windows 7 Ultimate 64, it installed OK, When I open i get a large white popup screen which i cannot close... what to do?

    I reinstalled acrobat pro 9.0 on windows 7 Ultimate 64, it installed OK, When I open i get a large white popup screen which i cannot close... what to do?

    Hey jeroenb16613921,
    Please specify exactly when you get this white popup screen. While opening a PDF or launching Acrobat by double-clicking on the Acrobat icon.
    If it comes when opening a PDF, then where is this PDF actually stored?
    Let me know more on the same so that I can analyze the issue.
    Regards,
    Anubha

Maybe you are looking for

  • Illustrator CS6 does not save PNGs properly

    I have a problem with Illustrator CS6: anytime I try to export file to PNG, it saves a file of exactly 102 kb and the file is essentially empty. Is it a bug in Illustrator, or only I have such problems?

  • J2EE doesn't run...PLEASE HELP!!

    When I try to run j2ee from my console I get the following message: Fatal Error: This J2EE SDK release runs only on Java 2 (JDK1.2 or later) I have j2sdk1.4.1_01 already installed so I don't understand why i get this error message. I have also set al

  • My macbook pro retina 2014 has crashed for the 2nd time in 2 mo

    My macbook pro retina 2014 has crashed for the 2nd time in 2 months. Can't get past the gray/apple screen.  The first time the genius bar tried all the different tricks to get it to boot all the way through, but in the end had to reinstall mavericks.

  • Which one is the better cover for protection on tje ipad mini with retina

    I  bougth an mini ipad with retina, my 5 years old will use using too. Which one is the better cover for protection?

  • Windows 8.1 & Iphone 5s Via Organizer

    Ok Very new to the community and adobe software. Moving from IPhoto and mac based CPU's but keep apple for my personal devices. When I downloaded my pic and vid to the organizer I ran into an issue. I couldn't automatically delete the originals. Ever