Acrobat Pro XI is not recognizing Word 2013 files when I try to combine files in a single PDF. Please help.

I recently upgraded to Office 2013. Everything seems to be working fine with Acrobat Pro XI, except when I try to combine Word 2013 files into a single PDF, I get this message: "Acrobat does not support the conversion of one or more of your files to PDF. . . ." Please help. Thanks.

I've opened both Word and Excel. The Acrobat ribbon is showing in both programs and I did some test things and they seem to be working fine. However,  I still cannot see or use formats other than pdf in the Acrobat Pro program. Is there another setting that needs to be adjusted?

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