Acrobat Pro XI licensing...
I have Adobe Acrobat Pro XI installed on my desktop, can I also install it on my laptop for use when travelling? It is Mfg. Part: 65195512AD01A00.
Hi St. Olaf
One Serial Number allows you to install the product on 2 machines ... So you install it on your computer and laptop..
In case, you don't want to use it on your Laptop anymore, Go to Help ->Deactivate
Similar Messages
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My Acrobat Pro IX license was activated and was working fine. Then the application stop launching after an update was by Adobe. After a while I uninstalled the application successfully, logged on to my adobe account, viewed past purchases, re-downloaded the application successfully, activated the license and entered my serial number. The next day I get a pop up message that my trial licenses is set to expire in 29 days. I clicked again to activate my license and this time, the message stated that the license for serial number has been revoked.
How do I resolve this matter?
Darrell Rawlins[discussion moved to Acrobat Installation & Update Issues forum.]
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Adobe Acrobat Pro 9 License Problems
We have successfully installed Acrobat Pro 9.3 on several Windows XP machines, but on others when we try to install we get an error stating that we have an invalid serial number. It is an enterprise serial number, and like I said does work for most machines.
Any ideas on why the license works for some but not others.They are setup the same. The weird thing is I can install Adobe Acrobat 8 just fine on the machines that will not allow me to install 9.
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Can I downgrade Acrobat Pro XI license to V. 9?
Can I downgrade Acrobat Pro XI to V. 9?
Hi hytech14,
This is possible only if you have purchased volume license for Acrobat11.
Please refer our backward licensing policy at: http://www.adobe.com/volume-licensing/policies.html
You need to contact our customer support for more details.
Regards,
Rave -
Acrobat Pro Student license error
I am a student at a University and bought this software. It registered when I first downloaded it and then after a few weeks it started to ask me to register it. Every time it gives me this screen and the support pages are really horrid to try and email or call someone. I spend way to much time trying to find how to submit my problem. That aside can I get a way to contact Adobe about this with my real serial so this can be fixed. It is now causing me problems with finishing school work and unless Adobe wants to pay for my semester I need this to get working now.
Acrobat Pro
Thank you,
MattHi Matthew Beckstrom,
Kindly post this query in Acrobat forums:Acrobat
Regards,
Florence -
Adobe Acrobat Pro "Multiple Licensed"
Hi,
I've been look thought the forums but, not much lucky.
At the moment we have the Adobe CS2 installed on our 30 machines with 3 licenses on the server.
Just wondering is there a similar product for Acrobat Standard or Pro ?
I just want staff to edit/merge various PDF's into one file - If there is one can you print as well without using distiller.
Thanks for your help
EdwinMaybe not what you are looking for but the server product Adobe
LiveCycle PDF Generator does server-side conversion to PDF. However,
it does not do merging: for that you'd want Acrobat.
Aandi Inston -
Acrobat Pro Trial wiped out my licensed version of Acrobat Standard
I recently wanted to convert a PDF back to Microsoft Word because I could not find my original Word file. I thought Acrobat Standard would do it, but apparently not. Online research told me that I could download an Acrobat Pro Trial license, which can convert PDFs back to Word. It worked great but when my trial license expired, I discovered it's REALLY expensive to buy the Pro License - even to upgrade from Standard.
NOW I just want to go back to Acrobat Standard, but the Pro Trial uninstalled my licensed version of Standard and it's gone! My licensed version came preinstalled on my new laptop from Sony as an Adobe bundle. I have no physical disks or my license number.
What a mess! How can I go back to what I had prior to my Trial?You will need to contact Sony, if they didn't include disk and serial number with the computer, and if you didn't keep a suitable backup. What would Sony expect you to do if the hard drive failed and had to be replaced, for example?
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How do I install Acrobat Pro without the Creative Cloud client.
I work in IT Support for a large organization. We have one user whom we have purchased an Adobe Acrobat Pro XI license for.
Have installed the Creative Cloud client successfully, but it cannot connect to the Adobe servers to download.
We have given the users machine temporary access to bypass all proxys and firewalls, and can see that no traffic at all is being stopped or even questioned by our devices in place, however the user still gets a firewall error. Obviously no local firewalls are running either.
We believe the issue to be related to Applocker, that only allows installs from certain location on the local drive. Our security administrator is insisting that he will not change this to allow for installs from the Creative Cloud folder, and has told us to get the direct install files from Adobe and run the install manually from the existing allowed folder.
Is there direct downloads for each package? Or am I going to have to download it at home and create an install package manually??
Ideas??vikramjitc91669484
If you have purchased the subscription for Acrobat Pro stand alone subscription, the check if you can find the download on below page.
https://cloud.acrobat.com/acrobat -
Can i download and install acrobat pro 8
Hi there, just wondering how i can re-use an adobe acrobat pro 8 license that i have. the original computer it was on has died and i can't access it at all.
how do i remove the license from that machine and put it onto another machine?
I also don't have a disk for this product - can i download adobe acrobat pro 8 from the website? i haven't been able to find it.
ThanksHi Harai-LDN,
You can download Acrobat 8 from: http://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html
and use the serial number to license the software.
Regards,
Rave -
Acrobat pro x1 is not on list to verify serial number
I have a new computer and cannot get past the screen verifying my serial number as Acrobat x1 pro is not in the list of products
if you have a acrobat pro xi license, download the installation file and install. if you have some other license, specify.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
How to license Acrobat Pro as a single product in Creative Cloud for teams.
We're just starting with Creative Cloud for teams and I have a question about purchasing it.
We seem to have the option to either add all the products or to license for a single product.
Since a lot of our users are only using Acrobat Pro we'd like to license only that, but when we add a single product license in our team Acrobat Pro is not in the list of applications.
Any idea why?Hi,
No way to remove it yourself,you must contact the customer service and normally they will remove it without any problem . -
Acrobat Pro XI problem+Accept End User License Agreement when opening a PDF inside IE
Hi folks, this issue has been challenging.
Acrobat Pro CC install
W7 X64
Deployment went ok after the code was worked out, but.....
We use Desire to Learn content management system at the community college where I maintain the student computers at. When running D2L and a PDF has been embedded in some course material, I am getting the message below and the PDF won't open.
“Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement" .
The only fix so far is to run up Acrobat Pro and run the program once. Fine and dandy, but we are looking at 700+ machines to clear in this fashion. The other part of this scenario we we also utilize Respondus Lockdown Browser to invigilate exams through D2L. Because of the "lock down" features, the student can't even get back to the desktop to run Acrobat and clear the message.
I have tried a number of GPO entries to no avail. As well, disabled the IE PDF viewer add-on. I ran Procmon with no results either; .
I have been scouring the Googlemachine and building on the GPO below to get around the issue with no results. I am hoping someone with a sharper eye than I can spot something or point me in the correct direction..
Thanks eh.
GPLabs-Acrobat Reader default .PDF file open
Computer Configuration (Enabled)
Policies
Administrative Templates
Policy definitions (ADMX files) retrieved from the central store.
Adobe Acrobat XI/Preferences/General
Policy Setting Comment
Show messages when I launch Acrobat Disabled
Adobe Reader XI/Preferences/General
Policy Setting Comment
Show messages when I launch Reader Disabled
Adobe Reader XI/Preferences/Startup
Policy Setting Comment
Enable Protected Mode at startup Disabled
Preferences
Windows Settings
Registry
ELUA=1 (Order: 1)
General
Action Update
Properties
Hive HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path Software\Adobe\Acrobat Reader\11.0\AdobeViewer
Value name ELUA=1
Value type REG_DWORD
Value data 0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item No
Remove this item when it is no longer applied No
Apply once and do not reapply No
EULAAcceptedForBrowser (Order: 2)
General
Action Update
Properties
Hive HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path Software\Adobe\Adobe Acrobat\11.0\AdobeViewer
Value name EULAAcceptedForBrowser
Value type REG_DWORD
Value data 0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item No
Remove this item when it is no longer applied No
Apply once and do not reapply No
ELUA=1 (Order: 3)
General
Action Update
Properties
Hive HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path Software\Adobe\Acrobat Reader\10.0\AdobeViewer
Value name ELUA=1
Value type REG_DWORD
Value data 0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item No
Remove this item when it is no longer applied No
Apply once and do not reapply No
EULAAcceptedForBrowser (Order: 4)
General
Action Update
Properties
Hive HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path Software\Adobe\Adobe Acrobat\10.0\AdobeViewer
Value name EULAAcceptedForBrowser
Value type REG_DWORD
Value data 0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item No
Remove this item when it is no longer applied No
Apply once and do not reapply No
bBrowserIntegration (Order: 5)
General
Action Update
Properties
Hive HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path Software\Adobe\Acrobat Reader\11.0\Originals
Value name bBrowserIntegration
Value type REG_SZ
Value data 00000000
Common
Options
Stop processing items on this extension if an error occurs on this item No
Remove this item when it is no longer applied No
Apply once and do not reapply No
bBrowserIntegration (Order: 6)
General
Action Update
Properties
Hive HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path Software\Adobe\Acrobat Acrobat\11.0\Originals
Value name bBrowserIntegration
Value type REG_SZ
Value data 00000000
Common
Options
Stop processing items on this extension if an error occurs on this item No
Remove this item when it is no longer applied No
Apply once and do not reapply No
bBrowserIntegration (Order: 7)
General
Action Update
Properties
Hive HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path Software\Adobe\Acrobat Reader\10.0\Originals
Value name bBrowserIntegration
Value type REG_SZ
Value data 00000000
Common
Options
Stop processing items on this extension if an error occurs on this item No
Remove this item when it is no longer applied No
Apply once and do not reapply No
User Configuration (Enabled)
Preferences
Windows Settings
Registry
ELUA (Order: 1)
General
Action Update
Properties
Hive HKEY_CURRENT_USER
Key path Software\Adobe\Acrobat Reader\11.0\AdobeViewer
Value name ELUA
Value type REG_DWORD
Value data 0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item No
Run in logged-on user's security context (user policy option) No
Remove this item when it is no longer applied No
Apply once and do not reapply No
ELUA (Order: 2)
General
Action Update
Properties
Hive HKEY_CURRENT_USER
Key path Software\Adobe\Acrobat Reader\10.0\AdobeViewer
Value name ELUA
Value type REG_DWORD
Value data 0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item No
Run in logged-on user's security context (user policy option) No
Remove this item when it is no longer applied No
Apply once and do not reapply No
.pdf (Order: 3)
General
Action Update
Properties
Hive HKEY_CURRENT_USER
Key path software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pdf
Common
Options
Stop processing items on this extension if an error occurs on this item No
Run in logged-on user's security context (user policy option) No
Remove this item when it is no longer applied No
Apply once and do not reapply No
OpenWithList] (Order: 4)
General
Action Update
Properties
Hive HKEY_CURRENT_USER
Key path Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.PDF\OpenWithList]
Value name (Default)
Value type REG_SZ
Value data "AcroRd32.exe"
Common
Options
Stop processing items on this extension if an error occurs on this item No
Run in logged-on user's security context (user policy option) No
Remove this item when it is no longer applied No
Apply once and do not reapply No
Control Panel Settings
Folder Options
Open With (Extension: pdf, Program: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe)
pdf (Order: 1)
General
Action Update
Properties
File Extension pdf
Associated Program C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
Set as default Enabled
Common
Options
Stop processing items on this extension if an error occurs on this item No
Run in logged-on user's security context (user policy option) Yes
Remove this item when it is no longer applied No
Apply once and do not reapply No
Open With (Extension: pdf, Program: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe)
pdf (Order: 2)
General
Action Update
Properties
File Extension pdf
Associated Program C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe
Set as default Enabled
Common
Options
Stop processing items on this extension if an error occurs on this item No
Run in logged-on user's security context (user policy option) Yes
Remove this item when it is no longer applied No
Apply once and do not reapply NoHi technobyte,
Try using APTEE to do EULA suppression and check.
You might want to refer the docs:
Creative Cloud Help | Using Adobe Provisioning Toolkit Enterprise Edition
4 Installation Workflows — Enterprise Administration Guide
Regards,
Rave -
I have a license to Adobe Acrobat Pro DC - can I use it in the mobile app?
Hi!
I recently bought the license to Adobe Acrobat Pro DC for my computer and now I want to extend my possibilites with the mobile app. Is it possible in some way to use the bought license in the mobile app? Because I'm requested to buy additional packages when I for example wants to export a pdf?
Thanks!
Mikael DamarHi Mikael,
I am can understand your concern & will guide you in the right direction. Can please let me know if you have a subscription for Adobe Acrobat DC Pro or its a Perpetual licence?
As with perpetual licence you won't be able to use the extended functionality on the mobile app. by using the same licence and it will prompt you for the additional package. However if its a subscription you just need to simply Sign In to the mobile app. using your Adobe ID with which you serialized the Acrobat DC Pro on the computer to use these functionality.
Regards,
Aadesh -
Mac OS X 10.7.5 Adobe license agreement issue for Acrobat Pro
Acrobat Pro keeps popping up the License agreement whenever I try to use it. Even viewing pdf documents that already exist doesn't work. I've tried all the usual fixes including the Deactivate a different program. This didn't work either. I got Acrobat Pro as part of the CS6 suite offered to academic staff via a university agreement. Can you help?
Deactivate. Use the Creative Suite Cleaner Tool then re-install.
http://www.adobe.com/support/contact/cscleanertool.html -
License recovery, Acrobat Pro 9.5 in Windows XP
Most of the discussions about using the license recovery tool are from Mac users. This is not the case here. After about 1-1/2 years, Acrobat Pro 9.5.0 suddenly stopped working and displayed the following error message:
Licensing for this product has stopped working.
You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help.
(148:3)
Using the REPAIR installation from the original disk was of no help. Uninstalling and then reinstalling Acrobat 9 Pro from the original disk did not solve this problem either. Using the Adobe license recovery 109 tool did restore usability. However, now I get a box with an OK button I must click before I can log into any profile. The box contains a couple of odd characters but nothing readable.
This license is used on only two computers; the other one hasn't exhibited this odd behavior. It could have been tied to a Windows XP update as I routinely download and install them, but that's also the case with the other computer and it doesn't misbehave in this way. I have different licenses of Acrobat 9 Pro installed on other computers, and none of them has this problem, including one laptop running Windows 7.Jeff,
Thank you for the reply. Yes - I ran Lavasoft Registry Tuner shortly
before Acrobat 9.5 Pro stopped working properly. Acrobat is now back to
normal except for the unknown box that appears before the Windows XP log-in
screen. Clicking OK seems to be all that's needed, and as far as I know
there are no programs that don't function normally.
The following has nothing to do with this topic, but I wanted to tell
somebody at Adobe: the reason I haven't gone to Acrobat 10 (except for the
Windows 7 laptop) is because the extra security (I assume) in Acrobat 10
prevents me from using Fullshot or other screen capture programs to take
pictures of specific parts of a page within an open Acrobat document. I
have to do this routinely as part of my job as engineering (technical)
writer.
Thanks again.
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