Acrobat Pro XI loading slow
Acrobat Pro XI takes 20-30 seconds to load a pdf. We are running Creative Cloud on 5 computers. Windows 7 Pro 64-bit. This is only an issue on 1 computer. Everything is up to date on the computer and I have repaired the installation. Any help would be appreciated.
Hi lkiin,
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and check the performance in the new enabled Admin user account.
Regards,
Rave
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See https://helpx.adobe.com/creative-cloud/kb/acrobat-dc-uninstalls-acrobat-11.html
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Hey,
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Hi all,
This is a strange one... I installed CS6 on my Macbook Pro, updating from CS5.5.
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How can I deactivate when Acrobat Pro XI wont load?
I installed a purchased upgrade of Acrobat Pro XI on this computer but all I now get is a screen headed 'Sign in Required' inviting me to register my trial version but providing no links to do so.
Much of Acrobat XI Pro did not work.properly but Adobe tells me I don't have sufficient memory despite the required 1GB being installed.
An unsatisfactory product from a company now difficult to contact by email that hides behind an unhelpful 'Help' desk in India staffed by non-proficient English speakers incapable of providing any answers not on their crib sheets.
I am directed here to get a user to do Adobe's work.
What follows indicates Adoobe sens emails from non.valid addresses.
Mail System Error - Returned Mail
From: Mail Administrator <[email protected]> | Date: 25/09/2013 3:47 PM | Email
To: John Face<[email protected]> View message details
Attachments: Part_0 (350b) (350b)
This Message was undeliverable due to the following reason:
Each of the following recipients was rejected by a remote mail server.
The reasons given by the server are included to help you determine why
each recipient was rejected.
Recipient: <[email protected]>
Reason: No such user - psmtp
Please reply to <[email protected]>
if you feel this message to be in error.
Causes nothing but problems.
Just posted on your forums
3:39 PM 25/09/2013
http://forums.adobe.com/post!input.jspa?containerType=14&container=4714
How can I deactivate when Acrobat Pro XI wont load?
I installed a purchased upgrade of Acrobat Pro XI on this computer but all I now get is a screen headed 'Sign in Required' inviting me to register my trial version but providing no links to do so.
Much of Acrobat XI Pro did not work.properly but Adobe tells me I don't have sufficient memory despite the required 1GB being installed.
An unsatisfactory product from a company now difficult to contact by email that hides behind an unhelpful 'Help' desk in India staffed by non-proficient English speakers incapable of providing any answers not on their crib sheets.
I am directed here to get a user to do Adobe's work.
http://forums.adobe.com/thread/1303366
From: Adobe <[email protected]>
To: [email protected];
Subject: Reuse content making tedious work easier
Stop retyping and start reusing.
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PC magazine Editor's choice 2012
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#Acrobat
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Message was edited by: OQOroger to indicate Adobe uses invalid addresses to customers who have already purchased the subject productYou can refer to :
Acrobat Learn & Support
Installing, uninstalling Acrobat X | Mac OS
Adobe Acrobat X Pro * Activation and registration
http://www.adobe.com/content/dam/Adobe/en/accessibility/products/acrobat/pdfs/acrobat-xi-p ro-accessibility-best-practice…
They are useful resources.
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Try post 8 in http://forums.adobe.com/thread/1061905.
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We try to reseat the memory, repair permission, reset PRAM and the problem still the same.
Can you help me?In all truth 170mb is pretty big for a PDF. Even with a rockin' setup like that, it's about the equivalent of 30 copies of Atlas Shrugged (891 pages). Being high res, and that size, it's not a "quick" file. My mini has 4Gb and a Core i5, I'm pretty sure it would drag on it.
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I have tried all types of searches and can't seem to nail down an answer to this issue. I am currently running Acrobat Pro 9.4.2 in Windows 7 - 64bit.
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I really don't fancy killing my suite and having to reinstall everything over again, so if I could pinpoint which prefs to kill to just affect Acrobat it would save me some time and stress...
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