Acrobat Pro XI messages in wrong language

I have uploaded Acrobat Pro XI from a CD at my office, with the serial number my coworkers have used successfully. I select the installation language as English, and the program when it runs is in English, but all of the alert messages are in Dutch. I have uninstalled and reinstalled the software multiple times, deselecting Dutch from the languages menu in the Custom install screen, and still all the messages are in Dutch. It also does not appear to accept the serial number as it thinks I'm in trial use.
My system details:
Windows 7 Professional Service Pack 1 64-bit
I thought that the problem could be that I use a non-standard keyboard layout (Dvorak-English), but even after I removed that option and restarted the machine, re-installed the software, I am still getting Dutch messaging telling me I need a serial number. (Thank goodness for Google Translate, right?)
Any ideas how I can proceed from here?

As I mentioned above, I have a serial number to go with the disk, so I don't know why it thinks I'm in a trial use.
I am using an alternative keyboard layout - but it is English Language - Dvorak, not a different language. When I removed the alternate keyboard layout and rebooted, then installed the software again, the same Dutch messaging shows up in the Adobe Applications Manager, telling me how many days I have left on my trial.
(When I open Application Manager directly, it doesn't even show that I have Acrobat Pro installed at all.)
I will remove the keyboard again, clean the drive again, and try the installation again.

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