Acrobat Pro XI not working at all in Windows7 64bit - tried everything

I am using Acrobat Pro XI not working at all in Windows7 64bit - tried everything. About a month ago I built new computer. Acrobat worked fine. In last week it started not producing PDFs using Save As and would crash when processing scanned document. So I redownloaded exe file, used the acrocleaner to erase existing program, and reloaded Acrobat Pro XI.
No the program will not start at all. Freezes when opening by clicking PDF file or by opening program icon.
plz help

Hi dufflebag123,
Please try the following basic troubleshooting steps:
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try installing in the new enabled Admin user account and check.
Regards,
Rave

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