Acrobat Pro XI trial message

Why do I get an Acrobat Pro XI 'trial offer message when I try to open a document in acrobat reader. The message prevents me from opening the documents with one click. I then have to save the document and use open with instead.

Ok, I realise there is another problem. The screen shot shows Acrobat XI Pro - that's the current version.
But the serial number you have is from an old product (sold 2008 until 2010), CS4. That includes Adobe Acrobat Pro, but it is version 9.
So, you may find you have Acrobat Pro 9 in your Start menu. Certainly you can't use the serial number you mentioned, from CS4, to make the Acrobat Pro XI demo work.
So, I guess the next question is
- did you buy Actobat XI Pro separately
- or is it just a demo you wanted to try?
(Installing Acrobat XI probably uninstalled Acrobat 9, which is another and rather awkward problem).

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I Just downloaded Acrobat Pro after trial and now I can't open any files...

I Just downloaded Acrobat Pro after trial and now I can't open any files, when I click on icon I get this message: the last time you opened Acrobat, it unexpectedly quit while reopening windows. Do you want to try to reopen its window again? If you choose not to reopen windows, you may have to open and position the window yourself. There are 2 options: Don't Reopen or Reopen Either choice leads to a window that pops upend says please wait while we launch Acrobat and then window just closes quickly.

Hi mbt6833,
You may goto control panel and then go to program and features.
Select the Acrobat pro and chose the option change from the top. Fallow the onscreen instruction a windows will pop up where you need to choose repair.
~Ajlan Huda.

I have downloaded the Adobe Acrobat Pro XI trial version. What do I need to do to open it?

I have downloaded the Adobe Acrobat Pro XI trial version. However, I cannot find it in the start menu.
What do I need to do to open it?

Hey Mark,
Please refer this KB doc link and follow the instructions to download the Acrobat trial:
Trials | Download, install
Regards,
Anubha

Having install issue: acrobat pro xi (trial)

I keep having problems installing acrobat pro xi trial version. Initially the error code I got was Error 16...after numerous re-install attempts the installation is interrupted and I am forced to hit "Finished" to exit from the install window. If I try to re-install the same thing will happen.
I have gone through the folder setting options and rebooted only to encounter the same issue over and over. Working on windows xp.
I want to try the acrobat cleaner: http://labs.adobe.com/downloads/acrobatcleaner.html
but I'm nervous that it will delete other Adobe software installs(CS4) on my computer.
Is there any hope?

Hi Monica,
I'd like to assist!
Error 16 ususally comes up due to insufficient user permissions.
Please follow the steps mentioned in the KB : http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error- cs5.html
Let me know if this helped!
Kind regards, Stacy

Uninstall Acrobat Pro XI trial on my Mac

I have a licensed version of Acrobat Pro X. I accidentally downloaded and installed Pro XI trial. Now whenever I try to use Acrobat Pro the trial version comes up and wants me to buy it. How can I get rid of XI trial? Just clickingMacintosh HD-> Applications->Adobe Acrobat XI Pro->Acrobat Uninstaller fails, saying that some processes are running.
I am using OS X 10.8.5 (12F45) on my mid 2012 Macbook Air.
I use the Chrome browser.

I feel your pain. In fact, I have been suffering the same pain for several months. I am happy with Acrobat X and wish I had never downloaded the XI Trial. I still have not found any way to get the XI trial out of my life (i.e., off of my MacBook Pro). Nor have I found any way to make Acrobat X (instead of XI) my default for opening .pdf files. However, after going through the steps listed below, Acrobat X once again "acts like" it is the default application for opening .pdf files. That means now (even though XI STILL shows up as the default when I select "open with") when I click on any .pdf file to open it, Acrobat X opens it, sparing me the MADDENING appearance of Adobe's notice saying my XI trial has expired and I have to buy XI to make that notice go away. If you have found a better solution, please let me know! If you have not, I hope this will work for you:
Select (i.e., highlight; do NOT open) a .pdf file that is on your desktop.
Then (in Finder) choose File > Get Info.
In the Info window, click the triangle next to “Open with”
Select "Acrobat X" from the pop-up menu.
Then click "Change All".

Unable to unistall Adobe Acrobat Pro XI Trial for Mac

I downloaded the Adobe Acrobat Pro XI Trial for Mac on my MacBook Air. I decided it was not worth the money to purchase. How do I get rid of it? It has expired, but now I cannot open my regular Adobe Reader?

Hello,
her some links "How to uninstall ...":
http://computer.howstuffworks.com/macs/how-to-uninstall-on-mac.htm
http://guides.macrumors.com/Uninstalling_Applications_in_Mac_OS_X
or in German language:
http://praxistipps.chip.de/programme-von-mac-deinstallieren-wie-geht-das_2073
The same procedure I would use for your Adobe Reader. After that you load it down an install it anew.
Good luck!
Hans-Günter

I uninstalled the Acrobat Pro XI trial. Unfortunately, I cannot access my paid up Acrobat 10 Standa

I uninstalled the Acrobat Pro XI trial. Unfortunately, I cannot access my paid up Acrobat 10 Standard Edition

You installed Acrobat XI Pro Trial and you had Acrobat X Standard installed.
If Acrobat X Standard got removed then need to either reload it with your Acrobat X Standard DVD or contact Adobe to get access to the Standard download via your Adobe ID.

Adobe Acrobat Pro XI trial install failure

I have tried several times to install the trial of Acrobat Pro XI. Each time, after the Download Assistant downloads the Installer, I run the installer, and receive two error messages.
First: "The installation cannot proceed, because some of the processes are running."
After clicking "OK", the window beneath reveals this error message:
So, as advised, I am contacting the software manufacturer for assistance. Odd that Adobe is not even aware that the "software manufacturer" is Adobe, don't you think?
Also, I can't read the entire first line of the last error message. "There were errors in the installation. You may want to try i…" is all that's there.
My details:
Mac OS X 10.9.5
MacBookPro 13" 2014
I just wanted to see if the latest version of Acrobat improves on the resolution problems associated with reading PDFs with the high-resolution Retina display. Acrobat Pro X displays all text quite choppy, even if I set the preferences to use System Settings.
Any ideas how I can complete the installation?
CP

No. This is interesting, but not helpful.
The link seems to discuss problems with the Download Assistant itself. Strange, too, that all the links to "helpful" information are concerned with the Creative Suite. This is confusing.
My problem is with the installation of Acrobat Pro XI. All the steps complete, except for the final moments of the installation. There is no information regarding the error message I am seeing.
Adobe's "Help" website is legendary for its poor navigability. I just end up going in circles.

Why no Acrobat Pro 9 trial versions for Mac

I received my upgrade box for CS5 and the instructions said to delete (uninstall) Acrobat Pro 9 and then re-install it from the included disk. No big deal, I installed CS5 then uninstalled Acrobat as instructed, popped in the DVD of the new Acrobat Pro 9 that came in the box and up pops a message that every Mac users knows asking what I'd like to name the blank DVD and if I would like to mount it? That means the DVD is bank and never been burned. Confused I put it in my laptop with the same result! It was a blank DVD from Adobe!
Looking at the back of the disk it was clear it had never been burned to, you can tell when a disk has an image on it or not.
So thinking I'm clever I go to the download site to download a trail version of Acrobat Pro 9 thinking I could install it and when the question comes up to use it in trial mode to enter a serial number I could just enter the number and be done with it.
So I followed the procedure and waited for the emailed link to tell me where to get my download from, 10 minutes later it showed up, I followed the link and the pull down option only showed 4 versions to download, all for Windows! I searched and searched and could not find a Mac version anywhere.
Today I was able to get customer service on the phone who was glad to ship me another copy, they at firs suggested I just download the demo (just like I tried the night before) and I told them I could not get a link for the Mac. She put me on hold, then came back to the phone apologizing and telling me I was correct, there is no trial or download version of Acrobat Pro 9 for the Mac. I would have to wait for the replacement DVD.
So to me the question is I would have a hard time believing there are more Acrobat Pro 9 versions on PC's than on Macs even though there are so many more PC users. I've never met a single Acrobat Pro user on a PC and I work in IT/MIS at several very large companies. Only the Mac people ever seem to want the pro version, sometimes a few PC users in Marketing or legal want the Regular Acrobat but not the Pro version.
So Adobe why no Acrobat Pro downloads or trials for Mac users? Seems the long standing good relationship between Mac users and Adobe continues to be neglected and diminished. This is hardly the only item I've come across in the last few years where Adobe treats Mac users like secondhand users.

What extra work! two, three lines of extra code (may just one) to put a time limit in, that can be overridden with entering a bought serial number. Even shareware peopel do it.
And I remeber when Acrobat only worked on Mac's. You see it was introduced to Mac's first. Microsoft wouldn't allow it until version 3 or 4. If I still had my 7100/66 I might could prove was I one of the beta Testers. But that machine was traded in on the G4-500 (which I still own).
Most major software companies will come out with a new application on the Mac first. Because Mac users tend tobe willing to try out something new on the cutting edge. Then when its prefected they come out with a PC version, and forget about the Mac community.
Look I am 61. And I didn't just fall off the turnip truck yesterday. I've been around since before the days of the moden internet. I started with Buliten Boards on 300 baud modem on an old fashion POTS line. Cost me a fortune in Phonebills
So don't discount my experiences so lightly. I've used appliactions such as ATM Aldus PageMaker (yes you heard right Aldus). I've use Word Perfect for Mac and PC back when it was owned by WordPefect, then Novell) I've use Microsoft works when it came out for the SE/30. Lotus 1-2-3 both on Mac and PC, FaxSTF, and other that are now none existent on the Mac. Chance are I was using Computers about the same as some of you and probabaly earlier than some. I lived it.

Problem with Acrobat Pro X trial

Trial screen for acrobat pro x, is blocking access to original adobe. Tried deleting & see no more file & it is still doing it.

Hi, Thy-God,
Would you mind giving us a bit more information? That will help us diagnose the problem.
Can you tell us more about the error message you get?
When you say it blocks access to original adobe, would that be an earlier version of Acrobat?
Thanks,
Kirsti

Acrobat Pro XI trial destroyed Acrobat Pro X

I downloaded the trail Acrobat Pro XI and it deleted by Acrobat Pro X. Due to company restrictions, I cannot purchase XI yet but need by X back after the trial ends. How do I get Acrobat X back when it's no longer available for download?
Message was edited by: Ocken51

Direct Download Links for Adobe Software
Mylenium

Purchased subscription for Adobe Acrobat Pro says trial expired

I have a purchased subscription for Adobe Acrobat Pro; however, it says that it is a trial and it is expired. I called into support and they said it was because I had multiple subscriptions under my account but there was a manual fix I could make to fix it. I was told they were going to send me the steps to resolve but I have never received them and I cannot use Adobe at all now. How can I get this fixed?

Hi dbairsim ,
Kindly try the steps mentioned in the thread http://forums.adobe.com/message/6240216#6240216
Thanks,
Vikrantt Singh

Acrobat Pro 10, error message 1602

I have X pro (10.1.13) working perfectly on my machine, when I attempted to run it on my son's machine (same hardware, Op system W7Ult., etc. identical), apart from he has JAWS 15 loaded and running (He is totally blind), I can get X pro running as 10.0., but when I try to update to latest version the loader crashes with the error message 1602, updates not available try later.
I tried later etc., and have read the various reports of error 1602 for earlier versions, tried some of the reported deletes of the ARM folder, but nothing seems to work.
Any Ideas, possible fixes?, he is trying to do his degree work and Acrobat Pro would help greatly here

That error means that the user has interrupted the install, which not necessarily means you actually pressed a key or something. Presumably there is a service or utility on your system that causes this and blocks some install operation. Definitely shut down all those things temporarily...
Mylenium

Full Acrobat Pro CS6 trial 32767 days left but not opening (printing working)

I have had this problem now 6 months. I have full Acrobat Pro CS6 with my Adobe CS6 Design & Web Premium packet. First I had unsolved problem to use CC with CS. I used 1h on phone with adobe help and no solution. After that I have had problem to use Acrobat and no will to try to solve it cause I'm so dissapointed with your support. But now I really need to get this work and use my acrobat pro I have paid for (too much)
Okay the problem seems to have something to do with CC and CS. I first hade CS and tried to install CC. No success before I unistalled CS6. Now I reinstalled CS6 and the Acrobat pro is not starting. It says I have 32767 days trial left and it does not let me use the trial. It just gives the trial window again and again. The adobe pdf-printing works if I just close the trial window. (Again there is some problem that i have to end acrotray process every time before printing).
I have tried all of this solutions for no help: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html
I think the reason is that you try to hide too much **** in windows registers to get illeagal users not to use your products that paying customers get problems trying to use to legal products with different user at same computer.
other apps (ps, id, ai..) are working okay.
Any help or should I just reinstall my windows to clean the adobe **** from my computer.

Okay I now tried the solution 8 in Myleniums link: Reinstall Creative Suite.
No help. I tried to uninstall everything to do something with CS. I installed CS6 again and PS activates OK (some strange behavior. see below) and when I try to open Acrpbat pro X the same trial window appears not let me to use the acrobat.
I have had CS3 and CC installed on this computer. I think CC still interfere some how with my CS6. For example when I reinstalled CS6 still tried to activate with the account the CC was registered.
Maybe there is no easy way to get this Adobe **** working so I have to reinstall the windows. PLEASE ADOBE HELP ME TO PREVENT THIS.

Acrobat pro XI trial

since acrobat pro trial expired i am unable to open pdf's. I have tried uninstalling and installing adobe reader but I had a heap of pdf saved that now come up empty when I try to open them. I need simple instructions to fix this!

Hold down the control key and select a file of the given type in the Finder. A contextual menu appears. Release the control key and hold down the option key. From the contextual menu, select the submenu
Always Open With
and then select Preview.

Acrobat Pro XI trial message

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