Acrobat Pro XI will not install.  Error says: Setup has determined you have a more functional product.

I have Standard XI installed and Pro will not install.  Says Setup has determined you have more functional product.  Setup will now terminate.

It may be that it is seeing the version number and not the product itself. All I can suggest is for you to deactivate and uninstall Std, then install Pro.

Similar Messages

  • Adobe Acrobat Pro Extended Will Not Install

    I have the Adobe Master Collection CS5 installed, but needed to use some Acrobat features which I understood were only available in the Pro Extended version, so am trying now to install Extended onto the PC.
    The installation however keeps stopping saying I "already have a more functional product installed" ... Acrobat on this PC is the Pro version, but is not Extended ... is there a way to get it to install without removing the current version and all its settings?

    Since you have CS5 master collection installed- it comes with Acrobat 9.3 and Acrobat Pro Extended,
    that you are trying to install is version no. 9.0. So when you launch the installer, you get the message that you have
    more recent product already installed.
    For installing Acrobat Pro Extended 9.0, you'll have to deactivate and uninstall Acrobat 9.3 and then install Acrobat Pro Extended.

  • Acrobat Pro 10 will not install keeps rolling back

    I am attempting to install Adobe Acrobat X on a Windows 7 64 Bit machine, it will not install, gets all the way to the end and then just starts rolling back says the installation was interrupted and that no changes were made to the system.
    I ran the msi from the command line with verbose logging on to see if I could figure out where it fails but couldn't find the error (towards the end it lists many errors but it seems to just be a list of possible errors, not sure but I definately have admin right and ran the msi as an admin so at least those two don't make sense).
    I don't understand why its not installing but I'm really ticked its not at least telling me why its not installing. I had adobe reader and flash on the computer and I was afraid they might be newer versions than just straight Pro X so I uninstalled everything adobe on the computer and it still won't install the Pro X.
    Can someone take a look at my log file and see if they can tell what I'm doing wrong? It would be very appreciated.
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    Log file link
    https://docs.google.com/open?id=0BwFRNdTQrK4sc3Q1aV9uMl9uZXc

    One thought. Have you tried downloading the updates (http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows) and installing directly, rather than doing updates through the help menu?

  • Acrobat pro trial will not install in my vista, why? help!

    hi. i'm a vista user and downloaded acrobat trial pro 8.0 today to see if my company needs it, we already have another version in xp. trouble is the installation will not even start. i click the start icon, vista asks me to confirm adminstrator rights, i agree, and then: nothing! in task manager i see that acroPro80_efg.exe freezes at 1520 kt. will not budge. ever. i have a new laptop, 2x512 ram, 2ghz.
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  • Adobe Acrobat Pro X will not install

    I downloaded Adobe Acrobat but could not install as a trial.  Can't get past the setup screen.  What can I do ?

    hi vectaire,
    Please let me know what OS are you using and if any error messgae comes up during installation.

  • Acrobat Pro XI will not install from DVD, fails, using Mac w/ OSX 10.9.3

    Acrobat Pro XI fails during DVD installation using Mac OSX 10.9.3, does anyone have a solution?

    Hi eeeberha,
    What error message do you get during the installation?
    Regards,
    Rave

  • Adobe Acrobat Pro XI will not install.

    I bought and paid for it. I was taken to the page with a download now button. It downloaded the installed. I opened it and hit all the OK and Yes buttons. It loads very slowly to about 70% and then stops and gives an Error code# of 1321 which says the installer has insufficient privileges for files that, when I check, don't even exist.

    Hi there xylem,
    I'm sorry that you haven't been able to run your new copy of Acrobat. It sounds like you're running into a permissions issue. Please see this document: Error 1321 or 1309 | Install | CS4, CS5, CS5.5 | Windows
    Please let us know how it goes.
    Best,
    Sara

  • 5.0 will not install, it says it has to finish a previous installation, how do I get around this?

    I am trying to update to version 5.0. After it as if I want standard or custom installation, it says I have to reboot my computer to finish a previous installation. I tried rebooting several times to no avail. When I upgraded to 4.01 the list of search engines on the address bar dissapeared. I was hoping 5.0 would fix that.

    Do you get any Java error or security messages?
    There has been a change in the Java security settings, see:
    *http://kb.mozillazine.org/Java#Java_security_prompts
    *"What should I do when I see a security prompt from Java?":<br>http://www.java.com/en/download/help/appsecuritydialogs.xml
    If you visit a website regularly then a possible workaround is to add the URL to the Java Exceptions Site List, see:
    *"Why are Java applications blocked by your security settings?":<br>http://www.java.com/en/download/help/java_blocked.xml
    *"How can I configure the Exception Site List?":<br>http://www.java.com/en/download/faq/exception_sitelist.xml

  • Can't install Acrobat X Pro. Error message says I already have a more functional product installed.

    I'm trying to install Adobe Acrobat X Pro. I continue to receive error messages saying I already have a more functional product installed. I have FM 12 and Adobe Reader XI.

    Hi Beth,
    You should not receive this message if you dont have Acrobat 11 installed.
    Try removing Reader 11 and check.
    Regards,
    Rave

  • When trying to install Adobe Standard XI, it says, "Setup has detected that you already have a more functional product installed. Steup will now terminate."  I have a Pro trial installed but did not seed so much functionality so I purchased standard.

    When trying to install Adobe Standard XI, it says, "Setup has detected that you already have a more functional product installed. Steup will now terminate."  I have a Pro trial installed but did not seed so much functionality so I purchased standard.

    uninstall any acrobat and reader versions, if you have win os clean (Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs) and then install acrobat std.

  • I have paid my subscription for Adobe Acrobat Pro but can not install it- I always get an error message -also I did not receive any instalation code...

    I have paid my subscription for Adobe Acrobat Pro but can not install it… I always get an error message …also I did not receive any instalation code...

    With the subscription you sign in with your Adobe ID that you used to order the subscription. By installation code, I assume you mean serial number. You do not get one with the subscription, but use your Adobe ID.

  • I've been using Adobe Acrobat 7 for many years. I updated my full version of Acrobat 5 to get to 7. My hard drive crashed and I've been trying to reinstall Acrobat and it will not install. Adobe will not help because 7 is no longer supported. Does anyone

    I've been using Adobe Acrobat 7 for many years. I updated my full version of Acrobat 5 to get to 7. My hard drive crashed and I've been trying to reinstall Acrobat and it will not install. Adobe will not help because 7 is no longer supported. Does anyone know where I can go for help?

    You won't be able to install your original Acrobat 7 at all, or use your original serial number. The server which used to allow this was switched off.
    But assuming you have a compatible system, like Mac OS 5 or Windows XP, licensed users of Acrobat 7 can download a replacement and get a replacement serial number.
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  • Acrobat Pro X will not open today. I used it a few weeks ago, and the rest of my CS6 Suite of programs are working. How do I get Acrobat Pro X to work again?

    Acrobat Pro X will not open today. I used it a few weeks ago, and the rest of my CS6 Suite of programs are working. How do I get Acrobat Pro X to work again?

    Please refer
    Doesn't launch after 30 days | Installed as part of a CS6 suite

  • Adobe Acrobat Pro X will not open PDFs

    Hello,
    My Adobe Acrobat Pro X will not open PDFs.  This happens twice a month and is becoming extremely irritating.  I have tried uninstalling, reinstalling, repairing and a system restore.  What can I do to make this problem go away?
    Thank you.

    To check that it is an Acrobat problem, open Acrobat from the programs list and try to open a PDF from the file menu. I suspect this will work fine from what I read into your post. I suspect that somehow your OS is changing file associations. In that case, right click on a PDF and select Open With>Select Default Program and then select Acrobat. Be sure the check box for default program has been checked.

  • Beta cs6 will not install error bridge running but it is not running

    Can not install cs6 error close bridge but bridge is not running

    I am running windows 7, I check task manager and bridge is not running
    Date: Mon, 26 Mar 2012 19:36:19 -0600
    From: [email protected]
    To: [email protected]
    Subject: beta cs6 will not install error bridge running but it is not running
        Re: beta cs6 will not install error bridge running but it is not running
        created by Howard Pinsky in Photoshop CS6 - View the full discussion
    Which operating system are you running? It might still be running in the background. You may want to check your Task Manager or Activity Monitor. Or better yet, if you feel uncomfortable with that, try logging out of your user account, then back in. That might kill any stray processes.
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4293603#4293603
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4293603#4293603. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Photoshop CS6 by email or at Adobe Forums
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

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