Acrobat Professional 9 - Reader Extensions - EULA

Hey all,
     I work in the IT department for a credit union and I'm researching ways to simplify some of our document signing workflows. We have quite a few forms in PDF format and the current process is to have an MSR fill out the info, print it, and have the member sign it and then it's interoffice'd to a scan group. I want to enable digital signatures on the forms so the member can sign it with one of our Topaz sig pads and the MSRs can electronically import the form into our storage solution (OnBase). The MSRs will have Adobe Reader installed on their machines. I need to know if this configuration falls within the Acrobat 9 EULA for Reader Extensions since it's an internal form that will be used by way less than 500 employees, but will be signed by thousands of CU members at the branches. Staff will always have "control" of this form and it will not be available externally. The only interaction by members is for the signature. Purchasing LiveCycle is currently NOT an option. Any info is appreciated.
Thank you.

I would suggest handing the EULA over to the banks attorney (s).
Technically, since the members would be doing the signing, I would say that you are outside of the usage that the EULA intends. If you had less than 500 people using it, I believe they are not limited to the amount of times THEY use it but that doesn't seem to be the case.
At any rate, I would go the attorney route. There are various opinions in here on the actual meaning of the EULA and not a one of them will help you if you are taken to court.

Similar Messages

  • Extending a document in Adobe Acrobat if you have purchased and own LiveCycle Reader Extensions

    I work for an organization that has purchased adobe livcycle designer suite which includes Livecycle reader extensions. However we do not really have a need (besides perhaps per the EULA), nor the technical support to extend reader documents using the server based LiveCycle Reader extensions. We will definitly be collecting info from over 500 receipients so per the adobe acrobat license agreement:
    16.8.3 For any unique Extended Document, Customer may only (a) Deploy that Extended Document to an unlimited number of recipients, but Customer shall not extract data from more than five hundred (500) instances of such Extended Document (or any hardcopy representation of that Extended Document) that contains data from a recipient; or (b) Deploy an Extended Document to no more than five hundred (500) recipients without limits on the number of times Customer may extract data from a recipient from that Extended Document. Obtaining additional licenses to use Acrobat Standard, Acrobat Pro, or Adobe Acrobat Suite shall not increase
    the foregoing limits (that is, the foregoing limits are the aggregate total limits regardless of how many additional licenses to use Acrobat Standard, Acrobat Pro, or Adobe Acrobat Suite the Customer may have obtained). For the avoidance of doubt, if Customer purchases another Adobe product or service that allows Customer to send a greater number of PDF files or forms (e.g. Adobe FormsCentral or Adobe LiveCycle Reader Extensions), then the terms of that Adobe product or service shall supersede the terms of this Section 16.8.3
    Given the very last sentence, it sounds me like since my organization has provided me with a copy of LiveCycle Reader extensions I can extend the adobe document using adobe acrobat if I wish, and still be within the terms of the EULA, is this the correct interpretation? I would prefer not to actually use the LiveCycle reader extensions as once again we do not have the technical support, nor the need for this server based solutions.

    Hi Ben,
    Thank you for providing the detailed description of the problem.
    The contents of the password-protected PDF document are encrypted (so that nobody can read the contents until the correct password is entered).
    Acrobat DC mobile products (for iOS and Android) have the known limitation where changes cannot be saved to encrypted PDF documents.  Therefore, users are not able to make any changes (e.g. adding comments/annotations or filling out forms) to encrypted PDF documents.
    Sorry for the inconvenience.

  • Reader Extensions vs. Adobe Acrobat 8

    As you are probably aware, one of the best features of Reader Extensions is to allow people with Adobe Reader to save their form data locally.
    Now, Adobe Acrobat 8 Professional has enabled the same feature.
    So my question is... what's the benefit of owning Reader Extensions?

    [email protected] wrote:
    > How can we activate Reader Extensions. It is installed on our server. But giving an error about credentials when logged in. Do we have to provide a credential file before installing ?
    >
    > Another question, it will cost too much because you have to pay for each document opened with RE. Think of a workflow project that will be used inside a company having lots of office employees. The cost will be too high. Does it become cheaper to buy an adobe 8.0 professional license for every person which will not be very cheap also.
    >
    > In this case, may be we shouldn't choose to work with adobe.
    >
    > What is your advise ?
    There are different licensing models. There is a per-form license and a per-user license. The
    per-form license makes sense where you have a small number of forms being used by a large (or
    unlimited) number of users. The per-user license makes sense where you have a large number of forms
    and a pre-determined number of users. In your case, you should find out about the per-user licensing.
    Justin Klei
    Cardinal Solutions Group
    www.cardinalsolutions.com

  • PDFs look different in Adobe reader and Acrobat professional compared to the built in PDF viewer on windows 8

    Hi there,
    I have been trying to narrow down an issue we have been having for some time in printing PDF files and finding that they look different on paper compared to screen.  Up until today our big KIP plotter got the blame, but as I have been collecting notes on a little windows 8 tablet I noted that PDFs opened in the windows PDF viewer have the same visual defects as the printouts.  My example today is that on a CAD drawing there is a small box/frame with a number in their, I tried printing and the frame was completely blacked out.  As a test I tried saving the PDF as a TIFF file from Adobe Acrobat professional and this file had the same fault as the printed copy.  When I open it in the windows 8 pdf viewer I can see that there is a shading within this box that does not show on Adobe Reader (latest version 11.0.10.32), the adobe reader and acrobat pro version both show a white background to the box.  We have been having lots of issues with sections being missing from drawings and overly feint lines.
    I am not sure where to start trying to narrow down why we are getting different results in different PDF readers.  Is there anyone who maybe able to point me in the right direction?  It almost feels like the shading or colour density is not being consistent when PDFs are being opened in different packages.
    Thanks in advance
    Andy

    Some PDF viewers comply with the PDF ISO Standard (ISO 32000) "just enough" while others (such as Adobe's) fully comply.
    As with anything there's a cost to using anything that comes from a "just enough" approach.
    Be well...

  • Adding LifeCycle Reader Extensions to a PDF Form created in Acrobat Pro 6

    HELP!!!!
    I have already created a form in Acrobat PRO 6.0, but I am running into the issue where my clients who don't have Acrobat STD/PRO can not enter their data and then save the PDF form as a copy and email it back to me with the data included. I understand that this LifeCycle Reader Extensions allows for such a result, but I have not clue how to add this funtionality to my already created PDF?!? I have downloaded the trial version Adobe LifeCycle Designer 7.1 (which appears to have full functionality for only 60 days)in hopes to just add this capability, but I am tripping over my own feet trying to figure this out.
    If anyone could provide some guidance...I would totally appreciate it. I am trying to get away from the paper piles (as i'm sure we all are) and it is such a tease to see the demo documents from the Adobe site actually do what I am trying to do!!! :)
    Thanks in advance for any advice/guidance anyone can give.
    Cheers!
    -jon-

    >. I understand that this LifeCycle Reader Extensions allows for such a result
    That's correct.
    >but I have not clue how to add this funtionality to my already created PDF?!?
    LiveCycle Reader Extensions is a product. You buy it. Note that the
    price is "on application" and varies with your company's needs, but is
    typically either tens or hundreds of thousands of dollars. This is to
    offset the "lost sales" of Acrobat which people would otherwise have
    to buy to save forms.
    > I have downloaded the trial version Adobe LifeCycle Designer 7.1 (which appears to have full functionality for only 60 days)in hopes to just add this capability
    There are many products with LiveCycle in the name from Adobe. That's
    a different one.
    Aandi Inston

  • Please Help!! Links to other PDF documents in my PDF document open in Adobe Acrobat Professional but NOT Adobe Reader XI

    Hi everyone,
    I really hope someone can help me with this problem. I work for a software company and we have a release coming up. Every release requires me to create a 'menu' which is what users see when they insert the release CD. I create this menu in Adobe Acrobat Professional, and add links to all the PDF manuals we have for our products. When I open the Menu in Acrobat Professional, all links open fine. When just attempting to open the links using the default Adobe Reader (which i'm guessing most of our customers will use), nothing happens, not even an error is generated. I'm ensuring I link to the documents that reside in the same folder on my directory as the menu. Is this something to do with relative/absolute links? Something to do with Reader XI, as I don't remember having this problem for our last release? Foxit also seems to work in opening the links.
    Thanks

    I’m using version 11.0.10. So where the Menu resides in a folder ready to be burnt on to a CD, that same folder is where the links point to.
    Thanks

  • Same pdf is different in adobe reader en acrobat professional

    Hello,
    I have a slight problem with a PDF file.
    I have one pdf.
    When I open this pdf within Adobe Reader, everything looks fine, when i open exact the same PDF with acrobat professional, something weird is happening.
    The font't are changed.
    Also, some of the text is in italic.
    I hope anyone can give me a solution to solve this issue.
    Excuse me for my bad English, i'm from Belgium, so English is not my foreign language.
    Thanks in advance.
    Kevin

    Hello,
    Yes i did check the preferences and from here they are the same.
    But, correct me if I'm wrong, but i thought you cannot change the font type in Adobe itself.
    Normaly i would guess, i should show the pdf how it was created.
    If not, do yuo know which preference I have to look at?
    Thanks in advance.

  • Form designing for compatibility between Acrobat Reader 7 and Acrobat Professional

    I have designed a Form using LiveCycle Designer 7.0. It contains a few subforms and lot of javascripting. One of the javascript logic I am using is to display a subform when a user clicks a radio button and hide it when the user clicks another radio button. The subform contains Text field, Numeric field, Rectangle, Line, Button. This worked well with Acrobat Reader 7.
    After I installed Acrobat Professional 7, my form breaks. I did a quick test to see where it breaks and came out with the following conclusion.
    1. If the subForm contains an Image, Line, Rectangle or Circle control, the subForm rendering throws error (Adobe Acrobat 7.0 has encountered a problem and needs to close) when I click on the radio button to display the subform.
    2. If the subForm contains Text control, it is displayed even if subform is invisible.
    3. If the subForm contains Checkbox, Radio, Dropdown list, List Box, Button, Submit By Email, Submit, Print Form, Reset Form; these controls are never displayed even if subform is visible.
    Has anyone encountered a similar issue?

    Hi Dave,
    Thanks for the response.
    I need some clarification. When you say 7.0.5 version, are you expecting 7.0.5 version of Reader or Professional?
    Here's the steps I followed:
    I originally had Adobe Designer version 7, 0, 041126, 0 and Acrobat Reader 7.0.5 and everything worked great.
    Now I have uninstalled Designer and Reader and installed
    Acrobat Professional Tryout. This installs Acrobat Professional version 7.0.0 and Adobe Designer version 7, 0, 041126, 0 (which is the same as above). Now the same forms which were working earlier are not working as expected.
    Please note that I have NOT installed Acrobat Reader 7.0.5. How do I find out what version of Reader does Designer user for PDF preview?
    If I separately download Acrobat Reader 7.0.5, how do I tell Designer to use that version for PDF preview?
    Thanks,
    Satish

  • How do I purchase reader extensions to save a PDF form that has been filled out in Acrobat Reader?

    I have just discovered that in order to save a PDF form that has been electronically filled out in Acrobat Reader, that I have to purchase reader extensions to make this possible.  I would like to speak to someone about the price and how to purchase.
    I cannot find a phone number on your site, so I am hoping to get an answer from Adobe this way.
    Thanks,
    Chani

    Thanks everyone for responding.  I should have supplied more information.
    I was hired by my client to create PDF forms that can be downloaded from their website, filled out electronically in Acrobat Reader, and then saved (with all the form fields filled in) and emailed.
    I was supplied with scanned forms as the base for creating the form fields in Acrobat Pro.  These web visitors that will be filling out the forms and emailing them will only have Acrobat Reader, most likely.
    I created the forms in Acrobat Pro, and they worked great when I tested them ( in Acrobat Pro) - I could save the form field data.  However, my client has come back to me with numerous complaints from their web visitors - they cannot save the form once they have filled it out in Acrobat Reader and keep the data they have entered.  Instead, they have to print the form physically, scan it, and email it that way (kind of low tech for the year 2013, and not easy for these people).
    So, my end goal is to update these forms in Acrobat Pro so they can be filled out by folks only using Acrobat Reader and saved with the form field data intact.  Seems like a no-brainer that Acrobat Pro should have this capability without purchasing additional extensions.  However, in my research online, I have found several posts that suggest that purchasing "Reader Extensions" is the only way to enable Acrobat Pro to be able to do this.
    Can someone please clarify if I need to buy something to program these forms in Acrobat Pro to enable other people using Acrobat Reader to fill out these forms and save them with the form fields intact?
    If I do need to buy something, what is it exactly?  How do I find out clear, consise, specific information about buying it/the cost/the licensing?  I am a sole owner/employee of a graphic design firm and these forms are for my client, which is a locally-owned regional hospital.
    If this needs to move to the LiveCycle forum, fine, but I don't really know what that software is and since I'm only using Acrobat Pro (and the users, Acrobat Reader) I felt this was the appropriate place to post.
    Thanks for all of your responses!
    Chani

  • Adobe Acrobat Professional and Adobe Reader

    I have Adobe Acrobat Professional 7.0 (AP) and Adobe Reader 9
    (AR) installed on a WinXP system. Both AP and AR work, but if one
    is open I cannot start the other: If AP is open and I try to open
    a pdf file in AR (right click -> open with... -> Acrobat Reader
    9) the file opens in AP. If AR is open and I try to open a pdf
    file in AP the opposite happens.
    I am sure there must be a setting somewhere that turns this
    behavior off but I cannot find it.
    Any help is appreciated.

    You are simply finding another reason why Adobe does not recommend this combination. You may be able to try the /n command line directive to see if it allows multiple runs between the two.

  • Adobe Acrobat 9 Professional/Adobe Reader 9

    Hi,
    Can anyone please tell me the difference
    Between
    Adobe Acrobat 9 Professional &
    Adobe Reader 9?
    And can I have the both installed together?
    Thank You
    Phillip

    First, Adobe doesn't support having both on the same machine. It can cause problems. Adobe Reader does exactly that it reads pdf files. Acrobat Standard, Pro, and Extended are tools for reading and creating and editing pdf files.
    Take a look at: http://www.adobe.com/products/acrobat/reader.html
    Take a look at this as well: http://www.adobe.com/products/acrobat/matrix.html

  • Coexistance of Acrobat 6.0 professional and Reader 7.0

    Hi,
    I have acrobat professional 6.0 installed on my computer. Later I installed acrobat reader 7.0 with the latest updates. Now I cannot open a PDF file for editing. Even if I open it using Open with, I always get Acrobat reader 7.0 and not the 6.0 professional.
    Are there ant setting required for this to work?

    Adobe neither supports nor recommends that combination. Most known problems don't relate to creating pdfs, but usually with viewing pdf files.  However, if you remove Reader 9.1 you will break Acrobat 6. I'd recommend you uninstall both and re-install 6 (unless you want to upgrade to version 9). Be aware the Acrobat 9 is the last version of Acrobat you can purchase as an upgrade from Acrobat 6. When the next version comes out you'll have to pay full fare.
    Mike

  • Excel hyperlink is opening pdf file using reader, how can I make it use Acrobat professional?

    I created a hyerlink in excel to a pdf file. The file automatically opens up using  adobe reader, I want it to open using Acrobat professional. How do I set it up. Thanks

    Open Acrobat, go to Edit - Preferences - General and click the Select
    Default PDF Handler button there.

  • What matter with a pdf  with Reader Extensions when it's open with Acrobat profesional?

    Hi all
    I'm trying to learn about the functionality of LC using Tour de LiveCycle. It is an exceptional documentation!
    I'm taked the 2 examples about reader extensions functionnality:
    PurchaseOrderExtended.pdf and PurchaseOrder.pdf
    I've open PurchaseOrder.pdf with acrobat profesional and...I could insert comments, save as, signed the pdf...
    Opening it with  Acrobat Reader this is not possible
    Then
    If the company decide to produce a PDF with the "1, 2, 3" funcionalities of reader extensions but not enabling the "4 and 5" funcionalities.....
    Someone that opens this PDF with acrobat profesional has the "1,2,3,4 and 5" functionalities available
    Then
    The  functionality strategy of the company based on the pdf it's not operative!
    Where is the mistake?
    TIA

    There are two possible philosophies for Reader Extensions:
    1) That it is a scheme to limit the the actions that one can take on a PDF; think of this as a sort of a security profile operation
    2) To provide PDF-based access to capabilities on the PDF without having to buy the full Acrobat Standard/Pro.
    Reader Extensions is much more model 2 than model 1.  The goal is to allow people to save filled-in forms, sign pdf or comment on the pdf without having to have the full Acrobat std/pro licensed for their desktop.  So two other things derive from this:
    a) That people who have the full Acrobat version should be able to do anything to the file that they desire
    b) But also that they should be aware of actions that they might take on the PDF that would change the file so substantially that it would lose its rights and the ability of downstream Reader users to act on the file.
    This (2, and then a and b) is the basic philosophy of Reader Extensions and Acrobat.

  • Acrobat Professional 9 and Acrobat Reader 9: cannot update, remove, or re-install ...

    After I have downloaded Acrobat Professional 9.0 updates and Acrobat Reader 9 updates, both update installations fail.
    Acrobat Reader 9 problems
    I thought that there could be a conflict between Acrobat Reader 9, which I have also installed, and Acrobat Professional 9.0, so I tried to remove Acrobat Reader 9, but the patch package could not be found. I then ran the Windows Install Cleanup tool, but Acrobat Reader 9 is still on my system. I now cannot reinstall it, nor can I really remove it
    I’d like to remove Acrobat Reader 9 entirely because I already have Acrobat Professional 9.0, but how?
    Acrobat Professional 9.0 problems
    When I try to remove Acrobat Professional 9.0 in order to re-install it from disk, I get the message that the patch package could not be found. When I insert the disk to try to repair Acrobat Professional 9.0, I get the message that the patch package could not be opened. When I try to use the Repair Acrobat Installation option in the Help menu of the program, nothing happens.
    I’m hesitant to run the Windows Install Cleanup tool on Acrobat Professional 9.0 because of the problems I got with Acrobat Reader 9 after running the Windows Install Cleanup tool.
    How can I re-install Acrobat Professional 9.0 from disk?

    Amanda,
    As Van says, yes you can have both seleced at the same time. I suspect there are other issues on your machine that are creating your problems. FWIW, I too have been running FM9 on a win7 64-bit platform with no issues.
    The Roaming Profile is used typicaly with remote logins across a WAN (wide area network), however, application specific gets stored there - depending upon the application. Since you've seemed to have resolved the issue by deleting (or disabling the profile, i.e. the apps won't look there) the Roaming profile folder, it sounds like there might have been something corrupt or erroneous in the Acrobat data folders. When you installed your FM versions, did you deselect the accompanying PDFcreator option? If not and you had an existing Acrobat installation, then some items would have been overwritten, creating some issues for you.

Maybe you are looking for

  • How can I allow visitors to my website to search within pdf documents created with Acrobat?

    I honestly had no idea where to place this question. If I should move it to another forum area please just let me know. I have about 200-300 pdf documents on my website and people are able to search by the title of the file but not for items in the b

  • Unable to run Enterprise Service BUilder

    Hi all, i have a problem similar to what i have found here: Re: Unable to run Enterprise Services Builder Unable to load resource: http://PI-CIPRGIA1:50000/rep/repository/com.sap.xpi.ibrep.client.jar as explained in the link above, i find the com.sap

  • Iphone stuck in recovery with itunes logo. wont restore in itunes either. what to do?

    yesterday my iPhone was on the carrier mode 'searching...' and wouldn't find connection, taken sim out put back in. done everything. went to EE store and got told to reset iPhone so that's what I did, from my iPhone. from then it frozen on the restor

  • Identifying an XML document type

    I am reading XML message off a queue using JMS and I want to determine the XML document type so I can use the proper schema for validation. Since different XML documents will be coming in off the same queue I need to determine the document type so I

  • Pages disappeared

    Today, I tried opening a document. But, it failed to open. A message popped up saying.. "The document could not be opened. The file is not in the right format." It also cannot be found in my applications. But, numbers and key note is showing on appli