Acrobat ProXI crashing

I have been using Acrobat ProXI to collect data for last 1 year.
suddenly it began crashing every time I attempt to open response file. I ahve loads of data in the response that I do not know how access, deadline for submitting report is coming soon. I am getting desparate.
I have tried opening the responses from a machine running Windows XP it still crashes. I have installed trial version on a brand new PC, response file still crashes. My licenced Acrobat is on a maching running Windows 7
Does any one have an idea what the problem is?

Greetings Rave,
I tried that and it did not work.
I had to flush my profile, flush adobe. Then update my profile a fresh as Admin of my machine and re-install Adobe a fresh. That worked until yesterday, when I edited and redistributed the form a new error came-up: Failed to add returned form to the response file: Form….._distributed. Detailed error: Bad parameter.
I can see the .xfdf files but they won’t update.
Trying to re-distribute the form, same error occurs, I have no Idea what has gone wrong.
Any idea?
Susan

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Please try the steps below and let me know if it worked for you
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http://en.wikipedia.org/wiki/Crash_(computing)
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> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
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