Acrobat question

Last year I was having problems with retrieving my statements online from my bank because the .pdf file wouldn't generate. Somehow I managed to remedy the situation and had no problem launching them in Preview and I removed ALL traces of anything Acrobat when I fixed the problem.
Now I discovered on two sites, one being the bank -- and another biller, I have to use Firefox to generate the pdf file since the "open in Preview" option is grayed out on the context menu when I reload in an attempt to possibly have it reconnect to the file.
This is a hassle for it to all of a sudden reverted and forcing me to use Firefox to view and save these files. What's the point of going paperless if you have to go through as many steps as opening an actual envelope to see a document ONLINE?
Again, I have no traces of Acrobat anywhere on my system: no plug-ins, no library files, NOTHING. I refuse to download Acrobat 8 just to be able to retrieve these files monthly.
Any suggestions as to how I can get them to open in Preview AGAIN, since it did work up until the other day? And I know on most other sites than my bank and this one biller, the pdf launches within Safari with the Preview "controls" where I can zoom/save/open, etc....
(And pdfs are set to launch in Preview already, so it's not the global setting).

Let me clarify --- when I click the link to view/open it launches a new window where the statement is generated as a pdf.
The problem now is that the file is not being generated so I get a blank window. So, I have to use Firefox to access these two sites where I utilize this function.
I was able to generate a pdf at my bank's site from within Safari as recently as the last cycle, so I know it DID work in the past. It's just that when I went to retrieve this month's, it had stopped altogether & the empty window popped up and you cannot print a blank window. Believe me, I have racked my brain wondering what could've happened within a short period to cause this without having to accept it might be the programmers modifying those sites....
Also, this site works fine -- so it is not corruption within Safari on this user account
http://www.irs.gov/pub/irs-pdf/fw4.pdf
there is just something funny about those two sites refusing to generate pdfs now and it's annoying

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