Acrobat Reader 10 Expired trial version HELP!

Greetings Community:
I could use some advice with issues Involving PDF reader 10. I downloaded trial version some time ago & did complete set up correctly. Returned PDF file via e-mail without converting to appropiate file type MS Word.When opening reader by desktop shortcut, or start menu link I get error message explaining the link in not a supported file type, or has been damaged. When attempting to renew, or purchase subscription on line I get a message My account is registered in GB. Have used other e-mail accounts with same results. My billing information is rejected for the same reason of improper Country location. Have tried on line chat, & tech support without success.& phone calls to 800# listed are not returned as promised, or ansewered after waiting over an hour. Have tried repairing files by using Acrobat help link, & Windows Control Panel Programs, & features. Do I need to uninstall, & download again?

The answer about Reader vs Acrobat is important. Reader is a free product to read PDFs and does not have a trail version. On the other hand, Acrobat is the full product and create PDFs. The trial is a 30 day trial.
When you say you returned a PDF by e-mail without converting to appropriate file type of WORD, what do you mean proper file type. It is very uncommon to expect someone to open a PDF file and then return a WORD file. That is a backwards workflow.
Not sure where you got version 10, only 11 is available now (and for the last several months). If you did not get it from Adobe, that may also be an issue.

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