Acrobat Reader 11.0 on Win 7 Ultm 64-bit - error "Attempt access invalid address"

After upgrading Acrobat Reader to vers 11.0 on Win 7 Ultm 64-bit - get error "Attempt access invalid address" when try opening any .pdf file. PDF Converter Pro (Nuance) has no problem opening any .pdf file. I have uninstalled & reinstalled Reader several timeswith the same results. Any ideas?

Hi Robert,
Are you using EMET Antivirus? I have seen the issue caused due to this. Try disabling it and check.
I have seen this issue fixed for some users by modifying the following registry key:
The key is "HKLM\System\CurrentControlSet\Control\Session Manager\Memory Management" MoveImages
Set the key to 1 instead of 0 then reboot the machine.
In case you still face the issue try the following registry key change:
The only thing you have to do is rename the following key at the REGEDIT, and everything will be fine !!
BEFORE:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.exe
AFTER:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.old
Note: Please take a backup of the registry before attempting this change.
Regards,
Rave

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Attempt to Access Invalid Address - Adobe Acrobat Reader XI or Adobe Acrobat Pro XI

My spec's:
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- currently have Adobe Acrobat 9 Pro v 9.0.0 (works fine) - (AA9P)
- Profile I am installing is an Administrator account
- All A/V is turned off to include MS Security Essentials real time protection
- MS EMET is turned off
I have tried upgrading to Adobe Acrobat Reader XI (AARXI) or the trial version of Adobe Acrobat Pro XI (AAPXI), and keep getting the same debug message "attempt to Acess Invalid Address"
I have UNINSTALLED AA9P, and THEN rebooted. I then tried to install AAPXI = same debug message. No errors were present during the installation and I also verified the MD5 checksum on the download, so that I getting a complete install package
I then UNINSTALLED AAP XI, then rebooted.
I INSTALLED AAPRXI, and received no errors during installation. Again, all installs are ocurring under a ADMINISTRATOR account with all security software disabled. Tried opening AAPRXI and get the same debug message.
My OS has every available patch installed for both Microsoft and Third Party.
Any suggestions on how to correct this installation?

Still no solution to this problem. I went ahead and purchased Adobe Acrobat Pro XI thinking I could always get refunded but maybe it was the trial version?
I have since taken a number of steps to verify my computer was clean before I installed AAPXI
-- remotely ran sweeps across my computer using Retina and Tenable Nessus = clean and all available/critical patches installed
-- running Win7 Ultimate SP1
-- running latest versions of all third party software (Java, Flash, etc.)
-- Ran Sysinternal procmon to see if what was going on (will upload to adobe...tons of "NAME NOT FOUND")
---- in procmon, I filtered out most of the noise...just need an assist from Adobe Tech
-- I used the tool above that Claudio Gonazlez identified and removed everything, even my entire Adobe CS4 installation =(
-- Rebooted
-- Double checked that all security software is disabled
** installed AAPXI with NO installation errors
-- tried opening AAPXI but get the same error " C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe Attempt to access invalid address"
Any help from the community or Adobe? Been trying off an on for two weeks to fix this. Thanks

When I'm running Firefox 4, I can't run Adobe Photoshop (message reads "attempt to access invalid address" - what can I do?

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Adoobe Reader "Attempt to access invalid address"

I have installed Adobe Reader XI. The installation seems to complete successfully but when I try to launch aplication I get an error with the file path followed by the message "Attempt to access invalid address". I have tried uninstalling and reinstalling, manully deleteing keys in the registry, and about any other thing I can think of. Any suggesstions would be welcome.

Hi eugene,
I have seen this issue fixed for some users by modifying the following registry key:
The key is "HKLM\System\CurrentControlSet\Control\Session Manager\Memory Management" MoveImages
Set the key to 1 instead of 0 then reboot the machine.
In case you still face the issue try the following registry key change:
The only thing you have to do is rename the following key at the REGEDIT, and everything will be fine !!
BEFORE:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.exe
AFTER:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.old
Note: Please take a backup of the registry before attempting this change.
Regards,
Rave

Reader error message attempt to access invalid address

I posted my original question in the wrong forum. When trying to open a pdf with reader I received a message saying "attempt to access invalid address. Per the response on that forum I uninstalled reader and ran the programs at this link http://labs.adobe.com/downloads/acrobatcleaner.html I then restarted the computer and reinstalled reader. During installation I got an error message #150210. More help?

Hi Julie,
I have seen this issue fixed for some users by modifying the following registry key:
The key is "HKLM\System\CurrentControlSet\Control\Session Manager\Memory Management" MoveImages
Set the key to 1 instead of 0 then reboot the machine.
In case you still face the issue try the following registry key change:
The only thing you have to do is rename the following key at the REGEDIT, and everything will be fine !!
BEFORE:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.exe
AFTER:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.old
Note: Please take a backup of the registry before attempting this change.
Regards,
Rave

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Trying to install Cisco VPN client 5.0.07.0290 on new and clear Win 7 Pro 64 bit, I get error 1720. There is a problem with this Windows Installer Package.A script required for this install to complete could not be run.
I contacted Cisco support and they can´t help me yet. I am pretty desperate, been trying to get this done for a long time.
Somebody knows if perhaps any version of AnyConnect could help me?
Thanks in advance.
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Hello,
We came across the same issues. A system engineer found a site to change the MSI and after that we were able to install and distribute for 64bit systems.
http://blog.edwards-research.com/2009/09/ciscovpn-client-32-bit-vista-error-1720/
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Acrobat reader will not start, win 7

I had try anything I can do, but the programm will not start. I had no mistake-notice. I deinstall, also in regestry, new installation - the same trouble, it will not start. I need help

Which version are you trying to install and from which location?
If you sure installation is successful then try launching Reader from All Programs menu.
Else try offline installer of Reader, download it from
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Dell e6420 win 7 ent 64 bit - error source corrected machine check event id 19

I have a user that is getting this error before it BSOD
any help would be great
Log Name:      System
Source:        Microsoft-Windows-WHEA-Logger
Date:          1/23/2014 10:33:22 AM
Event ID:      19
Task Category: None
Level:         Warning
Keywords:
User:          LOCAL SERVICE
Computer:      EEXO1209.ga.local
Description:
A corrected hardware error has occurred.
Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Internal parity error
Processor ID: 0
The details view of this entry contains further information.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{C26C4F3C-3F66-4E99-8F8A-39405CFED220}" />
    <EventID>19</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2014-01-23T15:33:22.370702000Z" />
    <EventRecordID>48325</EventRecordID>
    <Correlation ActivityID="{E060A63B-4EF5-45A1-9890-F70EF86F85EF}" />
    <Execution ProcessID="1544" ThreadID="5756" />
    <Channel>System</Channel>
    <Computer>EEXO1209.ga.local</Computer>
    <Security UserID="S-1-5-19" />
</System>
<EventData>
    <Data Name="ErrorSource">1</Data>
    <Data Name="ApicId">0</Data>
    <Data Name="MCABank">0</Data>
    <Data Name="MciStat">0xd000070000010005</Data>
    <Data Name="MciAddr">0x0</Data>
    <Data Name="MciMisc">0x0</Data>
    <Data Name="ErrorType">12</Data>
    <Data Name="TransactionType">256</Data>
    <Data Name="Participation">256</Data>
    <Data Name="RequestType">256</Data>
    <Data Name="MemorIO">256</Data>
    <Data Name="MemHierarchyLvl">256</Data>
    <Data Name="Timeout">256</Data>
    <Data Name="OperationType">256</Data>
    <Data Name="Channel">256</Data>
    <Data Name="Length">864</Data>
    <Data Name="RawData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ata>
</EventData>
</Event>
Log Name:      System
Source:        Microsoft-Windows-WER-SystemErrorReporting
Date:          1/23/2014 10:36:44 AM
Event ID:      1001
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      EEXO1209
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0x0000000000000000, 0xfffff88009795e40, 0x0000000000000000). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 012314-28516-01.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-01-23T15:36:44.000000000Z" />
    <EventRecordID>48342</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>EEXO1209</Computer>
    <Security />
</System>
<EventData>
    <Data Name="param1">0x0000003b (0x00000000c0000005, 0x0000000000000000, 0xfffff88009795e40, 0x0000000000000000)</Data>
    <Data Name="param2">C:\windows\MEMORY.DMP</Data>
    <Data Name="param3">012314-28516-01</Data>
</EventData>
</Event>

Hi,
To find the culprit, we need to analysis the dumpfile (C:\Windows\Minidump folder ).
Please use Windows Live SkyDrive (http://www.skydrive.live.com/) to upload the dump files to a public folder and share the URLs with us.
If you want to debug dump files by yourself, refer to that:
http://support.microsoft.com/kb/315263
For WHEA error 19 and 1001, please refer the links below:
Event ID: 19 occurs on Windows Server 2008 or Windows Vista Service Pack 1-based computers that use Intel Nehalem processors
http://support.microsoft.com/kb/961080
That should apply to Windows 7 too.
"0x0000003B" Stop error occurs in Windows Server 2008 R2 and in Windows 7 when an application or a service performs a GUI-related operation
http://support.microsoft.com/kb/2359223/en-us
Also the links below about error 19 and 1001 may be helpful to you:
http://www.eventid.net/display.asp?eventid=19&eventno=9845&source=Microsoft-Windows-WHEA-Logger&phase=1
http://www.eventid.net/display-eventid-1001-source-Microsoft-Windows-WER-SystemErrorReporting-eventno-10481-phase-1.htm
Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Please also update the BIOS and the display card driver to check the issue first.
Then check the memory.
Diagnosing memory problems on your computer
http://windows.microsoft.com/en-us/windows7/Diagnosing-memory-problems-on-your-computer
Hope it helps.
Regards,
Blair Deng
Blair Deng
TechNet Community Support

Installing VPN Client 5.0.07.0240 on Win 7 Pro 64 bit error 1720

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Acrobat Reader 11.0 on Win 7 Ultm 64-bit - error "Attempt access invalid address"

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