Acrobat Reader 11 / Server 2012  - PDF-Druckaufträge verschwinden

Hallo zuammen,
wir haben bei einem unserer Kunden ein Reader Druckproblem:
MS Server 2012R2 Terminal-Server und Adobe Reader 11.0.10.
Bei einigen Benutzern verschwinden plötzlich die Druckaufträge aus dem Reader heraus und tauchen nirgendwo wieder auf.
Es gibt im Forum bereits schon ähnliche Fälle mit Servern 2003/2008.
Niemand hat hier für eine Lösung bisher gefunden, außer einen Server-Neustart durchzuführen welcher wie bei uns das Problem nur zeitweise behebt.
Auch das Einstellen "Drucken in Datei" beim Druck bringt auch nichts.
Alle anderen Applikationen haben keine Druckprobleme.
Falls doch jemand einen Einfall hat bitte melden.
Dank vorab!

Hallo,
Es wird ein 2012 Terminal-Server genutzt und bei einigen angemeldeten Benutzern funktioniert plötzlich das Drucken von PDF-Dokumenten nicht mehr.
Nur ein Neustart des Servers löst das Problem temporär.
Es werden keinerlei Druckaufträge im System angezeigt, keinerlei Ereignis-Fehler vom Server protokolliert, es liegen auch im Spooler keine Aufträge herum.
Das Drucken aus Office etc. ist problemlos möglich.
Mehr können wir im Moment nicht feststellen.
Der Reader sollte eigentlich mit Server 2012 einwandfrei laufen, wir haben was das aber angeht schon diverse Probleme gehabt.
Hoffe das reicht an Infos.

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