Acrobat Reader 7, 8 & 9 + Outlook 2003 = Freezing

Hi guys,
Here's my issue:
A few of our users here use the "Attach to email..." option within Acrobat Reader after opening a PDF from an email within Outlook 2003 (why they refuse to just forward the damn e-mail, I do not know). Anyways, after typing into the e-mail, they hit "Send" and then both Outlook and Acrobat Reader freeze up. Now just to add to the fun, this happens intermittently. Sometimes twice a day, sometimes twenty.
Things I've tried:
- Reinstalling Acrobat Reader.
- Installing versions 7, 8 and 9 (uninstalling the previous one first of course)
- Reinstalling Outlook 2003.
- Reinstalling the entire Office 2003 package.
- Reconfiguring his Exchange settings (cached mode, etc)
Does anyone have any ideas? I see a number of people with this problem, but no real fix apart from the whole "Don't use Acrobat Reader, hurr" response. We do not have this luxury.
If an Adobe Rep sees this and can even give me an answer of "This is a current issue and it's being looked into.", that would be fine. I need to give these users something to get them off my back.
Cheers.

You do not need Reader and Acrobat on the same system. Acrobat will do all that reader does.
If you have both installed on the same system, you should remove Reader using the Windows Install Cleanu Utitlity and repair Acrobat. If repairing Acrobat does not solve the problem, you remove Acrobat using the Windows Install Cleanu Utitlity and reinstall Acrobat.
Good luck.

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