Acrobat Reader 8.1.1 - install problem

I'm trying to install the Mars acrobat 8 plug-in, but the
installer is telling me that I need to install the reader 8.1.0
I have the Acrobat Reader 8.1.1 install, isn't this version
supported?
Thanks in advanced,
Nelson Batista

There's already a post by JBannon123 on this topic, but I can
only see it if I'm not logged in.

Similar Messages

Adobe Acrobat Reader has not been installed on your computer

I get this error when trying to print from a website.
Adobe Acrobat Reader has not been installed on your computer.
You will be directed to a site where you can download
the most recent version of Adobe Acrobat Reader.
But I already have reader installed and its up todate. HELP. I use a mac, This happens on Chrome and Firefox.
I have tried disabling and re abling the plugin. I disabled the default browser viewer. still cannot view the item to print.

Have you done ALL OF THIS?
In Firefox make sure you have at least two (2) tabs open - (Ctrl+T opens a new tab)
In the address bar of one tab, type "about:config" - minus the quotes, of course
You'll see a warning. Click "I'll be careful, I promise" and continue to the configuration page.
There's a search bar at the top. Type "js" - again, minus the quotes.
In the results you'll see pdfjsviewer.disabled with a vaule of false. Click it once, then right click it and choose Toggle to make the value "True".
Close that tab.
Click Tools>Options and go to the Applications tab
Locate Adobe Acrobat Document (or Portable Document File (PDF)) in the list and click the drop-down to select "Use Adobe Reader (in Firefox)". (Mine doesn't have that because I also have Acrobat Pro installed)
Click OK.
Click Tools>Addons to see that the Acrobat plugin is installed
Close and restart Firefox. PDFs should now open in a browser window with the Reader plugin.

Acrobat Reader Versions and saveAs, exportXFAdata Problems

We use generate Forms with Reader Extension Save enabled.
The forms are then opened within Acrobat Reader. In the onClose Event a Script called "saveXMLData" is called. This script is install in the javascript folder of the reader installation.
The script :
var saveXMLData = app.trustedFunction(function(doc)
     app.beginPriv();
     doc.saveAs({cPath:"/c/windows/temp/savedForm.pdf",
          bCopy: true,
          bPromptToOverwrite: false });
     doc.exportXFAData({
          cPath:"/c/windows/temp/savedForm.xml",
          bXDP:false
     app.endPriv();
     return;
Using Acrobat Reader 7, eveything worked fine.
Using Acrobat Reader 9 "saveAs" crashes the Application after the document is saved and the filled in Data is not saved.
Without the saveAs function, at least the export File is generate but the data that where filled in are missing.
Using Acrobat Reader X "saveAs" crashes the Application as well. Leavin out the saveAs function, the export File is generated as expected. Thus the filled in data values are saved.
Using Acrobat X Pro everything works as with Acrobat Reader 7.
Our Problem is that the customer uses Acrobat Reader 9. Are there expected incompatibilities with the different versions. Does anybody know any workarounds, settings?
By the way disabling extended security does not help.
Thanks
Max

It cannot be a problem of the installation, because at least Windows 7
was a fresh install with nothing but Reader additionally installed.
By the way, what do you mean by "risky", I followed straight the
documentation from Adobe, where one is allowed to place function calls
requiring a privileged context.
Have you any better idea where to place the call to save? It must be
called automatically, when the User closes the window, no additional
interaction is possible.
One other thing is the call to exportXFAData, have you any idea why
there is a difference in behavior between reader version 7 / 10 and 9?
I wrote that in version 9 the user entered data is missing.
Am Donnerstag, den 21.07.2011, 05:53 -0600 schrieb try67:
No, it doesn't work.
Sorry, I don't have any ideas except for trying to repair the installation
of Reader.
However, placing code in the WillClose event is considered risky and should
be avoided if there are alternatives available.
>

Acrobat Reader 9.1 ActiveX control problems

We have an application written in VB.NET 2005 which displays a PDF file using embedded ActiveX control from Acrobat Reader (using AcroPDF.dll).
The code to open the file is very simple:
Me.AxAcroPDF1.LoadFile(_path)
The application was compiled on the machine that had Acrobat Reader 8 installed and distributed. The users also had Acrobat 8 installed.
Some of the users upgraded to Acrobat 9.1. I understand that it shouldn't really matter as the ActiveX control from 9.1 should be backward compatible.
Yet some users cannot open the file and receive the following error message:
"Error HRESULT E_FAIL has been returned from a call to a COM component"
Some other users can open the file but have the following message when closing the application (which calls Me.AxAcroPDF1.Dispose() ):
"The instruction at "0x0700609c" referenced memory at "0x00000014". The memory could not be "read"."
What can cause those problems? How can I fix them?

OK, no one responsed to my questions but I found answers for them so I thought I might put them here for those interested.
As for "HRESULT E_FAIL" message, all that was wrong was the "Display PDF in browser" option in Adobe Reader preferences. It needs to be ticked. A bit weird but considering that it uses the same OCX in a web browser, it makes some sense.
As for the memory issues message, I need to unload libraries manually before exiting the application (as suggested in some other thread in this forum):
<DllImport("ole32.dll")> _
Friend Shared Sub CoFreeUnusedLibraries()
End Sub
Me .AxAcroPDF1.Dispose()UnmanagedCode.CoFreeUnusedLibraries()

Removing Adobe Acrobat reader 5.0, and installing newer 7.0.9 version

My IMAC with Panther 10.3.9 has Acrobat reader 5.0. This appears in Finder>Applications>Adobe Acrobat reader 5.0 folder. I find that the lastest version of the reader for my system is 7.0.9, per Adobe's website in the reader download section. I downloaded version 7.0.9, which appeared to have occurred without problems. When I went back to Applications>Adobe Acrobat reader 5.0 folder, the folder still indicated 5.0, not 7.0.9. Not convinced 7.0.9 was actually implemented, I moved the Adobe Acrobat 5.0 folder from Applications to Trash. And yes I emptied the trash. I then downloaded 7.0.9 from Adobe's website again. The download again appeared to have occurred correctly. There is no sign of Adobe Acrobat reader 7.0.9 in Applications, nor is the 5.0 folder there since I put it in trash. Why did I want to upgrade the reader version in the first place? Some PDF files that I tried to download wouldn't. This is the first time that I have encountered PDF files that would not download in readable format. The PDF help section of the website indicated I needed the lastest version of Acrobat reader to successfully download the PDF files. Since I did have an older version, the version upgrade was attempted. Where do I go from here?
IMAC G4 Mac OS X (10.3.9)
IMAC G4

Hello AC,
You were very close to being completely correct. The downloadreader.pkg opened by itself, but what I did not do after that was double click an icon that said Acrobat reader installer. Once I did double click that icon, additional installation activities occurred, and sure enough, Adobe Acrobat reader 7.0.9 now appears in Applications. Thanks.

Why does acrobat reader 10 keep re-installing even though acrobat pro 11 installed

I have Acrobat Pro 11 installed, and even though I keep uninstalling (Windows 7, Programs and Features) Acrobat Reader 10, it keeps re-installing it.
How to I stop this from happening?

No, acrobat pro isn't doing it, it looks like updater is doing it. It's as if updater still thinks acrobat reader 10 is installed and tries to update it for me.
And yes I am on a corporate network, but there are no 'AD policies' in place to install reader or update it. And other users with Pro on their system don't have this issue.

Acrobat Reader X / 10 - javascript console problem / crash

Hi,
I develop adobe interactive forms and need javascript console badly!
My system:
Windows XP Prof.
Acrobat Reader 10 (free)
Internet Explorer 8
Adobe Livecycle Designer ES 9 (latest version)
The javascript console works just fine if I start an adobe form "native" = with Acrobat Reader X directly.
But if I use Adobe Livecycle Designer (latest version) [the issue also described here], the console just crashes / disappears right after it started.
The same happens if I open the pdf-file (adobe interactive form) with Internet Explorer.
E.G:
- When using Acrobat Reader "native":
console will open up on javascript syntax errors or by klicking a button ( javascript = console.show(); )
- When using Internet Explorer or Adobe Livecycle Designer:
the same pdf file cannot view the javascript console. it just "disappears immideatly" / crashes
There is any technical support for Acrobat Reader expect this forum - so I was told when I called adobe hotline.
I hope anyone could actually help me here.

Hi,
Don't open the console just the reader application. and then open the console from your script as you do.
I have noticed in the past that sometimes the console appears for a very short period of time and then vanishes and this appears to be caused by the console window being associated with the open Adobe Reader application ( when it has no documents open) rather than the open PDF file in the preview or browser.
Just a thought
Malcolm

Acrobat Pro 10.1 AIP Install Problem

I have been pushing out Acrobat Pro to my users via Group Policy. I started with 10.0 and went to 10.0.1 and then 10.0.2 using the .msp patch files with no problem. I created a new AIP for 10.1 where I started with 10.0 and then applied the 10.1 patch. The problem is that on machines that already have the prior 10.0.2 AIP install, they get the error shown below. On an system that has never had Acrobat Pro installed from the original 10.0.2 AIP it works fine. Anyone else having the same problem?

We are facing the same problem now with 10.1.0 , and i still don't get the logic behind the new patching system. We are using SCCM to deploy the software to clients, so just linking to new sources is no option. This is also no-go because of the uninstall routines for the software.
And why the heck do i have to start over from the beginning every 3 month, when a quarterly patch is being released?
For version 9 i can patch the AIP with all regular patches in a row and update my distribution points, so new installations are on a good patch level. Security patches are installed through a seperate task sequence. This works like a charm.
The only way i see is always to use the base 10.0.0 msi and streamline it with the latest quarterly patch, followed by security updates, during installation.
Shame on you Adobe, this ain't a step forward but 2 backward. Patching Acrobat Products was never fun, but now it bacame a punishment.
Quarterly updates are always cumulative? Now really? Have you guys realized that the patches get blown up more and more every time? How big are they going to be in let's say 2 years? About 500 MB? This is what i call wasting ressources.
They got bashed for the patch orgies for home users during new installations, and came up with a home user solution for everyone. Cangrats Adobe, well done! (not)

I can not figure out why acrobat reader will not re-install on my vista business laptop.

I had reader forever. I had a problem with Flash so I un-installed everything to do with adobe. No I have re-installed flash and activex but adobe reader will not istall or download from the website. Please help me get a download link for reader.
I have 64 bit windows vista business.
thanks
josh

You can try using this tool to first remove all traces of previous versions of Reader:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, download the full offline Reader installer from
http://get.adobe.com/reader/enterprise/
and run it immediately after restarting your computer.

Acrobat 8.1.1 Pro install problem

Could you please check why Mars plugin does nto work with
Acrobat 8.1.1 Pro/WinXPSP2?

Anti-Virus often causes problems with installation. You don't have to uninstall it, just disable it for the installation. Most Anti-Virus programs have the disable feature for this purpose. Some have a timer that turns the AV back on after a period of time.

Acrobat Pro 11.0.0 install problems

I just installed the new version of Acrobat Pro and the Software License Agreement is blank and wont let me "Accept". Now what?

Refer to this:
Can't click Accept | Acrobat, Adobe Reader
Mylenium

Problem with printing from Acrobat Reader XI

SInce I installed Acrobat Reader XI I have got problems with printing out pages. The text starts a bit down (2 cm) on the paper, resulting that the last part of the text on the page will be missing. And the missing part does not follow on page 2, it just don´t comes out!
It doesn´t matter what settings i click in on the print setting page in Acrobat Reader, it always gets the same result.
Does anyone know what can be the problem?

No files appeared in C:\Users\Pavilion\AppData\Roaming\Adobe\Adobe PDF\Settings but they did appear in Distiller.
I tried to copied them from C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Settings, but found they were already there. I copied them by adding -COPY before .joboptions in the name. Now they appeared in Printing Preferences with the -COPY added.
I tested a print from Word (using File / Print), but was not prompted for the filename or location. I checked my entire system and couldn't find the PDF file anywhere. I tried changing the Port to Desktop\*.pdf using Printer Properties, but that didn't work either.
I was able to successfully use the Acrobat menu item in Word & Excel to create a PDF but it automatically created the file on the Desktop without an option to change the filename.
After several days and hours, I gave up and installed Acrobat X on the W7 computer. I can still use Acrobat XI on the W8 computer. So be it!
Thanks anyway for your attempts to help.

Windows 7 check registry for acrobat reader install

How can I check registry to detect if Acrobat reader (any version) is installed. I need to check this for Windows 7 and Windows Server 2008.
For Windows XP I was able to do this by searching for key: HKLM\SOFTWARE\Adobe\Acrobat Reader\10.0\Installer OR HKLM\SOFTWARE\Adobe\Acrobat Reader\9.0\Installer
and looking for the value of Path key.
Please let me know. thanks

SInce this is the Acrobat forum and not the Reader forum, I have no idea. You might try the Reader forum for the Adobe Reader product. There has not been an Acrobat Reader since version 5, and then it was also a different product.

Cannot install acrobat reader, error code

Help I cannot insatll acrobat reader, error code #1925, install keeps failing

Try downloading the offline installer from http://get.adobe.com/reader/enterprise/ and save it to disk, then right-click on the downloaded installer and select Run as Administrator.

Printing freezes Acrobat Reader various versions

I have one (luckily, just one) client who has a problem printing from Acrobat Reader. So far, this problem has been with v6.x, v7.x, and v9.x (uninstalled 6.x, installed and uninstalled 7.x, and then installed 9.x, trying to solve this issue, with no changes).
For the longest time, there was NO problem printing PDF files. Then, she couldn't print at all, it would bring up an error message. I read where setting/changing the default printer would solve this, and it did -- to a point.
Now, when she tries to print (FILE | PRINT -- read below as to why this is necessary), it will print, but the printer dialog box takes a LONG time to come up (3-5 minutes) and then the drop down menu to select a printer takes a long time to come up, as well.
She travels between various offices, which is why she must use FILE | PRINT -- she needs to choose the printer(s) that are available to her when she logs into the network. There are HP, Cannon, Lexmark, and other printers at these various locations.
The problem *only* happens in Acrobat Reader. All of the other applications print fine.
Today, I discovered something interesting by accident. If she is *disconnected* from a network, and starts a print job (again, FILE | PRINT), the printer dialog box opens almost immediately, as does the printer selection drop-down menu. She can then reconnect to the network, after selecting a printer, and then press OK (to print), at which time it does print just fine.
So, in a nutshell:
(1) It *only* happens when trying to print something from Acrobat Reader regardless of version.
(2) It is *only* slow to bring up the printer dialog box, and printer selection drop-down menu when connected to a network.
(3) It *will* eventually (say 3-5 minutes later) bring up the printer dialog box, and printer selection drop-down menu, and print, when connected to a network.
(4) She is using Windows XP (I didnt check on the service pack version, it is, for certain SP2 at least, although she may have allowed Windows Updates to upgrade it to SP3). Multiple printers are being used, from various vendors (HP, Lexmark, Canon, others) so it is extremely unlikely that it is a printer driver issue.
(5) There are others with identical laptops, Windows XP, and using the same printers and Acrobat Reader who also travel to the same offices and work in the same fashion as she, and they do not have this issue.
So, anyone out there smarter than me, any suggestions about how to resolve this?

Hi, I found this to work
open cmd
type the following and press enter after each command:
c:
cd\
del arc*.tmp /S
What the command does is that it deletes acrobat temp files that are stored on your pc, which slows down acrobat printing.
I found this info at http://kb2.adobe.com/cps/403/kb403914.html towards the bottom of the page
Hope it helps

Acrobat Reader 8.1.1 - install problem

Similar Messages

Maybe you are looking for