Acrobat Reader 9.5.1 'Internal Error' [solved]

Hello, everybody.
To come quickly to the point, here is the problem / issue (hopefully, in the most concise and useful formulation).
OS: openSUSE Linux 12.1 with kernel v. 3.1.10-1.9 and (just for the report - even if I don't think it matters) Qt libraries v. 4.7.4-19.6.1. I say I don't think it matters, because I've already experienced this very same issue with openSUSE 11.0 (kernel 2.6.25.5 and Qt 4.4.0, with Acrobat Reader 8.1.3).
Acrobat Reader v. 9.5.1 (the release included with the distro).
The issue: when I try to overwrite an existing PDF document (i.e.: save 'foo.pdf' OVER a pre-existing copy of 'foo.pdf') I systematically get caught into the sequence 'the document already exists. Do you want to overwrite it?' -> yes -> 'An internal error has occurred' -> the document can't be overwritten.
Attempts to fix: I've already tried - suspecting I had possibly missed something during the installation process - to change the permissions of the '.adobe' preferences folder under my /home directory by issuing the usual 'chown -R xxx:yyy .adobe' command: with no result.
Any idea about the possible causes and workarounds?
BTW, while I was trying to recover the exact information about the program's version in the 'Help -> about Adobe Reader' menu, I've stumbled into another issue (which looks very much like a bug): that is, the program freezes if I try to read the 'Credits' information by pushing the suitable button in the red 'Adobe Reader 9' banner. Possible causes and remedies (aside from upgrading to the most recent version)?
Thank you very much in advance
Mario Grilli
Message was edited by: jaygrey
Reason: solved

I add this one to my previous message, which solves the issue (and closes the thread).
The issue has been solved (on another system, though: that is, Fedora 17) by installing the original Acrobat Reader 9.5.1 from Adobe. With "original" I mean: not the .rpm archive enclosed in the OS DVD, but the one which can be downloaded directly from Adobe.
The method: one has to open a terminal and simply do the following:
# rpm -Uvh http://linuxdownload.adobe.com/adobe-release/adobe-release-i386-1.0-1.noarch.rpm
[as root] # yum install AdobeReader_enu
The version of Acrobat Reader which is installed by this method is complete with all the GTK suitable libraries: and actually works with no hassle, allowing to overwrite previous versions of the same file.
Now, however, I have to find some equivalent procedure under openSUSE: because it's a fact that even the AdbeRdr9.5.1-1_i486linux_enu.rpm file one usually downloads from here installs a copy of Acrobat Reader which shows the aforementioned issue, despite all the necessary graphical libraries being already installed in the system. Now, since this one is probably the .rpm archive a user finds in the main .rpm-based Linux distros, I add that it might be interesting if some Adobe engineer would try to dig a little deeper into this issue...

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function(){return A.apply(null,[this].concat($A(arguments)))}
pwillener wrote:
Flying_Kiwi wrote:
Dear Adobe people ...
This is a user-to-user forum; you do not address Adobe staff here.
The original post was about an installation on a beta version of Windows 7, which was not supported at the time.
If you have a problem with a different version of Adobe Reader on a different version of Windows 7, please open a new topic.
I'd gladly address Adobe staff directly about it if they didn't make it so difficult to do so but there are notices galore on their website restricting the ways of doing so for this particular product. That said, I accept that they may not review these posts and act on bugs found (although why is beyond me, I know if I was a developer of software and I wanted it to be top quality, I'd be looking everywhere I can for sources of bugs having been found and I certainly wouldn't make it any more difficult than an ordinary bug submission on any other software to report it).
It's clear to me that the problem originally posted about that shows up in Win 7 RC, is still present in the latest software and popping its ugly head up under Win 7 RTM. If they'd nipped it in the bud back then it should be fixed by now - that's annoying. I've been using online forums for a long time and I know it's always a good idea to search for a solution or similar thread and post in that if present, rather than opening an entirely new thread. As the bug is the same, the Adobe software version is very similar and the OS is just an earlier non-RTM version and there are no set forums for bugs within specific RTM vs RC/Beta OS's I posted here.
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View Solution.

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