Acrobat Reader closes after opening PDF from an app-v

So we have a problem with reader version 10.1.0.534. In our company we have most applicaties packaged as an app-v take firefox as an example. Now when we try to open a pdf document from firefox Acrobat Reader opens for a second and then closes again right away. Reader itself is installed on Windows 7 x64 (so reader is not packaged with app-v)
We also have this problem with some business applicaties. Is this a known issue for this Reader version? upgrading reader is a big thing (large company) so if there is a fix in the settings it would help us greatly.

Hi Ronnie,
I am not able to reproduce the exact issue. Sequenced the latest build of Firefox on a system already having Reader 10.1.4, so that the reader plugins gets registered. On the sequencer the PDF is opening up in Firefox. The firefox package is then installed on a client system having Reader 10.1.4. When I open any PDF in firefox on the client, I always get the SaveAs dialog.
How are you sequencing Firefox. Are you making any customizations so that browser extensions work well. In this case browser is working within the virtual environment and might not be able to talk to local Reader.

Similar Messages

  • Acrobat reader XI cannot open pdfs from IE9

    My pc has IE9, windows 7.  After I installed Acrobat reader XI, I can no longer open pdfs from a secure website.  Can anyone help?

    "Internal Error Occurred" appears when .pdf is opened from Outlook 2010 email
    I am absolutely pulling out my hair over this one!!
    PC/Win 7 64bit/Adobe XI/Office 2010
    I have tried Uninstalling and re-installing
    I have tried using an adobe software removal tool
    I have tried modifying the security settings in reader
    I've tried running repair on MS Office
    If you open the .pdf from an email directly, it opens Reader with the error "Internal Error Occurred"
    If you drag and drop the .pdf onto the desktop, and then open it, it opens.
    If you open Adobe Reader FIRST, then open the .pdf from the email, it opens fine.
    ONLY when you open a .pdf from an email with Adobe Reader closed (so Outlook is asking AR to open first, and then present the .pdf) is it behaving this way.
    Hypothesis: Outlook 2010 does not like to open Adobe Reader.
    SO....tell me all of you brilliant geniuses? How do I solve this puzzle and become an end user's hero?

  • Adobe acrobat reader closes after open.

    Hello. I have installed adobe acrobat reader 11 and when I open it then it freez for a couple seconds then close it self. how I can fix that? I already reinstall application but still same. Thank you.

    Three things to try...
    Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
    Can you open Adobe Reader by itself?  If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
    It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

  • Why Acrobat Reader doesn't open pdf-files from Safari?

    I'm new Mac user and cannot find answer why I cannot open pdf-files directly from Safari. My Macbook OS X 10.9.3 and Safari is 7.0.4. Only way to open pdf-files is to download the content first and then open it. If I try to open it directly Acrobat says "Before proceeding you must first launch Adobe Acrobat and accept the end user license agreement". I have downloaded Acrobat Reader several times already and cannot understand what I'm doing wrong.

    Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
    Step 1
    If Adobe Reader or Acrobat is installed, and the problem is just that you can't print or save PDF's displayed in Safari, you may be able to do so by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar should appear under the cursor. Click the printer or disk icon.
    Step 2
    There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
    Step 3
    If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
              Safari ▹ Preferences... ▹ Security
    and check the box marked
              Allow Plug-ins
    Then click
              Manage Website Settings...
    and make any required changes to the security settings for the Adobe PDF plugin.
    Step 4
    Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
    /Library/Internet Plug-ins
    In the Finder, select
              Go ▹ Go to Folder
    from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens by pressing command-V, then press return.
    From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
    Step 5
    The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others—I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
    Step 6
    Do as in Step 4 with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari.

  • Acrobat Reader 9 cannot open pdf attachement to email

    My os is xp. After installing Reader 9, I cannot open pdf attahement to incoming email. The error message is "the file does not have a program associated with it", even though I have already associated pdf with Reader 9 in Folder Option. If I save the pdf attachement to a different folder I am able to open it.
    Maybe I need to rever to Reader 8. If someone cannot solve the error message, maybe can tell me where I can get Reader 8 as it is not in the Adobe free download.

    I have no problem opening PDF attachments that arrive in my Outlook 2003 Inbox; they open fine with Adobe Reader 9. It may be an issue with your email client.
    But if you think that Adobe Reader 8 will fix it, you can download it from http://download.adobe.com/pub/adobe/reader/win/8.x/8.1.3/enu/AdbeRdr813_en_US.exe - make sure that you uninstall Reader 9 first (and Acrobat.com & Adobe AIR).

  • Reader XI - Cannot open PDFs from Outlook:  Internal error occured.  Access is denied.

    I have a user that when they try to open a PDF from Outlook they get two errors. An internal error occured, and Access is denied.  I HAVE tried everyone's solution of unchecking 'Enabled Protected Mode' in Adobe > Edit > Preferences...but, this has NOT worked. The user is currently running Windows XP and has Outlook 2010.  The attachments DO open if you save them to computer first, or if Adobe Reader is already open.  Please help.  Thank you.

    "Internal Error Occurred" appears when .pdf is opened from Outlook 2010 email
    I am absolutely pulling out my hair over this one!!
    PC/Win 7 64bit/Adobe XI/Office 2010
    I have tried Uninstalling and re-installing
    I have tried using an adobe software removal tool
    I have tried modifying the security settings in reader
    I've tried running repair on MS Office
    If you open the .pdf from an email directly, it opens Reader with the error "Internal Error Occurred"
    If you drag and drop the .pdf onto the desktop, and then open it, it opens.
    If you open Adobe Reader FIRST, then open the .pdf from the email, it opens fine.
    ONLY when you open a .pdf from an email with Adobe Reader closed (so Outlook is asking AR to open first, and then present the .pdf) is it behaving this way.
    Hypothesis: Outlook 2010 does not like to open Adobe Reader.
    SO....tell me all of you brilliant geniuses? How do I solve this puzzle and become an end user's hero?

  • Grey screen, after opening pdf from mail

    Hello,
    My mail program shows only a "grey screen" after opening a pdf file,
    Now i can not open or see other recieved mails...
    Has somebody the same probleme, or ideas?
    Please help me:)

    The PDF file may be damaged and is giving the PDF reader problems.
    To get around this terminate and restart the Mail App.
    To do this:
    1. Press Home button
    2. Double-click Home button to bring up the "Recent Apps" tray at the bottom
    3. Touch and hold on the Mail icon until a "-" appears.
    4. Touch the "-" on the Mail icon to terminate Mail
    5. Restart Mail (do not attempt to reopen the PDF)

  • I have adobe reader but cant open pdfs from emails. Why?

    Getting very frustrated as recently cant open pdfs sent to me by emails although I have Adobe reader app on my tablet. Comes up with message Open file failed. Help please
    Donut1950

    donut1950,
    Would you provide more information about your problem so that we can troubleshoot?
    What is the version of your Adobe Reader for Android?
    What is the version of Android OS?
    What is the mail app do you use to read email on Android?
    When you try to open an PDF attachment, do you see the dialog "Compete action using" with the Adobe Reader icon?  Does the dialog have "Always" and "Just Once"?
    Could you tell us the exact error message that you see when you try to open an PDF attachment?
    Does the problem happen with ONE particular PDF attachment?  Or does it happen with any PDF attachments all the time?

  • Acrobat Reader can't open PDF file downloaded from the internet

    I downloaded the following pdf file from the internet and saved it to the desktop. When I tried to open the file I got a message saying Acrobat couldn't open it. I do not have trouble opening other PDF files. There is something about opening certain PDF files from the internet that is causing this. Is there a setting in the PDF preferences that is causing this or some security setting.
    http://www.porteverglades.net/include/content/docs/media/Port-map-2009.pdf

    It seems that Safari is unable to export the document as a PDF because the exported file was zero bytes. That's why I couldn't open it. I tried Firefox and did a File>Save. It saved the file as a PDF which I was able to open. So proglem solved.

  • Open PDF from java app

    How can I create a link in a java standalone application to open a pdf file??? (with Acrobat)
    thanks

    And what do you mean by "link"?

  • Reader opens and closes immediately by itself when try to open PDF from windows live mail or browser

    Hi,
    I'm having problems with acrobat xi since installing it on my windows 7 computer.
    Every time I try to open up a pdf file from windows live mail or a browser.. it opens and closes immediately.  The only way I can view it is if I save the file onto the computer, open up acrobat reader first then open up the file in there.
    How do I make it work properly again please?
    I've tried several things  so far like..
    -Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
    -Disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
    Please help me.  Thanks.

    How can I tell which one it is exactly?  I think it is Acrobat Reader.. 11.0.10...
    I can only open up a PDF if I save it to my computer and then open up the Acrobat program then open up a file using file > open.
    But if I try and view a pdf from an email attachment in Windows Live Mail.. or from a browser... it will open and close immediately.
    How do I fix this please?  thanks.

  • Installed Pro 9 and Reader 9 now cannot open pdf from web, but can from an email?

    Installed Both Adobe Acrobat 9 professional and reader 9 yesterday on co worker machine. Went to open a pdf attachement in email no problem. Went to web to download and open a pdf and will not let her, giving co worker the error message need reader 8 or 9 to open this document!
    have unistalled 9 reader and reinstalled same problem.
    So then uninstalled reader 9 and can now open pdf from the web
    My machine has both on and no problems.
    Thank YOU for your help!!

    It may be that you will need to uninstall Reader and Repair Acrobat after the uninstall. Adobe does not recommend the installation of both products. Since you have already done the uninstall and things work fine with just Acrobat, leave things alone as that is the recommended installation.

  • Reader XI: after opening a pdf I get black areas in the doc when scrolling down

    Hello,
    I have a problem with acrobat reader XI after a new installation of my hdd.
    After opening a pdf, I get black areas in the pdf when I scroll down. The black area disspear when scrolling up. What can I do? Win7 Prof 64bit
    Many thanks in advance
    Michael

    Hello Michael,
    Please make sure that you are using latest version of Reader XI.
    Please Go to Help-> Check for Updates...
    Regards,
    Anoop

  • Using a trial version of Acrobat X1 I am unable to open pdfs from Firefox. Solution?

    Using a trial version of Acrobat X1 I am unable to open pdfs from Firefox. Solution?

    Which operating system?
    Have you tried using other browsers?

  • Error message says need Adobe reader 8 or 9 installed to open pdfs from web pages yet Reader 9alredy

    Error message says need Adobe reader 8 or 9 installed to open pdfs from web pages yet Reader 9 is alredy installed on computer. Is this a 64 bit ossue although I am sure I did not have this problem prior to a replacement hard drive being installed.

    What is your operating system, browser?
    What is the exact message you are getting?

Maybe you are looking for

  • How do i create and pass a global variable from one vi to several sub-vi's?

    Hi Guys, I am trying to create a program that opens several front panels (sub-VI's) in sequence. in each front panel, the user would open a file that the name is obtained from the previous sub-VI. I would like to know how i could pass the filename an

  • Error when trying to start Elements 9/

    Question!  Get error message after instaling Elements9, & try to start. Message reads, PhotoShop cannot start or continue because of missing file(s). Please reinstall. I have reinsalled many times & always get the same message when I try to start the

  • Any SAP standard report on Asset scrap values?

    Dear All, Do you know of any Standard SAP report for asset scrap values? A customer needs to have the scrap values reported and would like the same in summary (asset class level) and detail (individual asset level). Help appreciated. Thanks and Regar

  • Find option and variant save feature  in Value help  in VC application

    Hi,     i want "save variant (like in R/3 you can make your variant and save it so no need to do same selection again and agian)" and find option in value help for the user friendly. can it possible in VC and if it is, then how i can do it ? reply me

  • Using a BitmapImage in a mobile skin

    Hello, Is there a way to use a BitmapImage as a skin part in a mobile skin? Since it does not inherit from DisplayObject, I cannot add it using the addChild method in the skin. I tried the following: override protected function createChildren():void