Acrobat Reader DC one source of pdf attached files

I have a MacBook Pro and found that since updating to Acrobat Reader DC there is one source of pdf attached files that do not open (I just get a black screen).
I do not have this problem with my iPad nor with an iMac also running the same reader.
I cannot find any 'switches' that will resolve this problem. I get an error message saying that Acrobat Reader DC could not open "File reference" because it is either not a supported file type or because the file has been damaged. This cannot be the case as this file opens on other computers so it has to be localised to my MacBook Pro. Other pdf files open normally and I am at a lost in deciding as to what is going wrong and how to rectify.

If the same attachment can be viewed successfully on other devices, then it must get corrupted during the download on that one machine.
People should really stop sending e-documents as attachments, it is much safer using a file sharing service such as Acrobat.com - upload and share the document, then send the download link via email.

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How can I get Acrobat Reader X to send my pdf to the printer?

My pdf just looks at me while I push all of the buttons, file menus and keyboard shortcuts associated with printing and it does nothing. No dialog box, no nothing. All three of my printers work and i've tried them all. It just doesn't do anything. Any suggestions? I really need help here.

From: Pat Willener [email protected]
Sent: Monday, July 30, 2012 9:16 PM
To: vinniereed
Subject: How can I get Acrobat Reader X to send my pdf to the printer?
Windows 7; Acrobat Reader 10.0; local and online.
Thanks,
Vinnie
Re: How can I get Acrobat Reader X to send my pdf to the printer?
created by Pat Willener <http://forums.adobe.com/people/pwillener> in Adobe Reader - View the full discussion <http://forums.adobe.com/message/4588698#4588698

Adobe Acrobat Reader want to modify my pdf when closing it. Why?

Hi,
I'm working on a small and simple pdf generator (as said in my previous question).
When opening my generated pdf with Adobe Acrobat Reader, all is OK.
But when I'm closing it, Adobe Reader popup a message asking if I want to save the modifications.
Why Adobe Reader want to modifiy my pdf??
Is there something wrong with it?
Here is a realy tiny small sample of a one blank page generated pdf (all is pure ASCII because there is no compression, no data stream,... and it's a copy/paste from a text editor, so I've no translated typo into my message).
I think I've followed the specification; but perhaps I've missed something?
%PDF-1.7
1 0 obj <</Type /Catalog /Pages 2 0 R>>
endobj
2 0 obj <</Type /Pages /Kids [4 0 R] /Count 1>>
endobj
3 0 obj
<<
    /Producer (PdfLib)
    /CreationDate(D:20130710152728+02'00')
    /ModDate(D:20130710152728+02'00')
>>
endobj
4 0 obj <</Type /Page /Parent 2 0 R /MediaBox [0 0 595 841] /Resources <<>> /Contents 5 0 R>>
endobj
5 0 obj
<</Length 0>>
stream
endstream
endobj
xref
0 6
0000000000 65535 f
0000000009 00000 n
0000000056 00000 n
0000000111 00000 n
0000000240 00000 n
0000000341 00000 n
trailer <</Size 6 /Root 1 0 R /Info 3 0 R>>
startxref
387
%%EOF
Regards
Alex

And so.. what is invalid?
I've uploaded the pdf files as example:
My generated pdf
http://compuhelp.free.fr/adobe/before.pdf
The modified version by Adobe Acrobat Reader:
http://compuhelp.free.fr/adobe/after.pdf
(I can generate a more complexe pdf file with fonts, images,... it will be displayed correctly, but Adobe always want to modifiy it).
So perhaps I missed somthing into the pdf file format specification ?

Cannot get Acrobat Reader or Pro to open PDF IN FF browser

I have a Win7, 64 bit laptop. I have Acrobat Pro X, and Acrobat Reader 11.
I cannot get FF to open a pdf using either of these readers INSIDE the browser. I do not like the internal PDF viewer and I was trying to get Acrobat to render the PDF in the browser. However, whenever I choose acrobat (either one) in options, it will merely download it and open it the application. However, what I want it to do is to open it IN the browser, not in the application.
There is no option for Portable Document Format that includes Acrobat in browser. I had configured it to work properly, but I had to reformat my computer and I can't get it to work again. I have disabled and re-enabled the add-ins for Acrobat, and I still can't get it to work.

Which version(s) of Adobe Reader/Adobe Acrobat do you have? Do you know whether they are up-to-date? I recommend using the product's Help menu to Check for Updates to make sure they are up-to-date.
Then open the Firefox Add-ons page using either:
* Ctrl+Shift+a
* 3-bar menu button (or Tools menu) > Add-ons
In the left column, click Plugins.
Look in the lower section (gray background) for "Adobe Acrobat" and change it from "Never Activate" to "Always Activate".
Then it should become available in the Options dialog.
Does it work?
Also, I noticed you have a NitroPDF plugin listed in your More System Details. In case that one is conflicting, if you don't plan to use it, consider switching it to "Never Activate" when you are on the Add-ons page.

Acrobat 8 & Acrobat Reader 8 slow to open PDFs across WAN

I'm currently having a really strange problem with the users in one of my offices when they attempt to open PDFs with either Acrobat Pro 8.1.2 or Acrobat Reader 8.1.2. These users are connecting across a WAN via a point-to-point T1 to the main location to open these PDFs. Some are nearly 8MB and yet Acrobat Reader 8 launches and displays them in about five seconds. Literally. Yet other files, around 2.5-3MB, take about a minute to a minute and a half to open. I know the larger PDFs were created with software not from Adobe, but instead were created using this PDF printer driver made by Iteksoft. It seems the Iteksoft app creates them in such a way that AcroRead can launch and then begin displaying the file even though I know there's no way an 8MB file has copied across the WAN in just a few seconds. However, the other PDFs apparently don't have that "feature" and so the entire file must be copied before AcroRead launches. Interestingly enough, when the users had AcroRead 7 or Acrobat Pro 6 all files opened "quickly" so something has changed in Acrobat/Acrobat Pro 8 in how the app opens PDFs.
Does anyone have any ideas?
Joe

Ok, so they are being opened directly in Acrobat/Reader.
In this case, Acrobat (or Reader) doesn't need to read the whole file
in the general case. A PDF file contains a large number of objects
describing what is on the pages, and the other aspects of the file.
There is an index to these objects.
So Acrobat starts by reading the index, then reads what it needs.
In some cases it may have to read next to nothing, to show the first
page of a document of many pages. In other cases it will have to read
all of the file, because (perhaps) it has one page and so everything
needed has to be read to show you that page.
The amount of data read has very little relation to the file size
(except that it should be no more than the file size). You have to
look at how the file is made up (e.g. page count? What is on pages?)
to go further.
Aandi Inston

How to disable Acrobat reader toolbar permanently when rendering PDF with Adobe Reader in-browser

Hi ,
I am using Adobe Reader to view my pdf files which is embedded in the HTML page and running as an activex. I need to disable the toolbar like share the content as email link /attachment for the security reason. I am able to find a way to hide the Acrobat toolbar but it is visible by just pressing F8.
Can anyone please suggest a way to disable the toolbar permanently.
Thanks in Advance.
Jobin.

Hi Bernd Alheit,
when I try to open a PDF in a browser and attaching the query string as #toolbar=0 makes the toolbar hidden. But in my case I am rendering the form using a formservice - renderPDFForm method with XDP format file as a input file. So I cant use the toolbar=0 option, since there is no url. Rather I have used the javascript code in the form designer to hide the toolbar. app.toolbar =false ; But this particular code is not working for acrobat reader X version. Can you please help me how to hide the tool bar.
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Dhamo

Error when reading a pdf attachment file in sap inbox

Hi all,
I have created a RFC which sends mail from an external user to my sap inbox with attachment.
the problem is with the PDF attachment where when i received the mail in my sap inbox in sbwp, it says that there is an error that it wasnt correctly decode.
I used the class cl_document_bcs...
and used the method add_attachment...
would plz help me out

this is my code
FUNCTION ZMAIL_READ.
*"*"Local Interface:
*" IMPORTING
*"     VALUE(SUBJECT) TYPE SO_OBJ_DES
*"     VALUE(TEXT) TYPE STRING
*"     VALUE(SENDER) TYPE ADR6-SMTP_ADDR
*"     VALUE(RECEIVER) TYPE ADR6-SMTP_ADDR
*"     VALUE(ATTACHMENTS) TYPE Z_T_XATTACH OPTIONAL
*" EXPORTING
*"     VALUE(MESSAGE) TYPE STRING
DATA: lo_sender TYPE REF TO if_sender_bcs VALUE IS INITIAL,
      lo_bcs_send_request TYPE REF TO cl_bcs,
      l_send type ADR6-SMTP_ADDR ,
      l_rec type ADR6-SMTP_ADDR .
data: it_text type table of soli,
      wa_text type soli.
DATA: lo_send_request TYPE REF TO cl_bcs VALUE IS INITIAL.
DATA: lo_recipient TYPE REF TO if_recipient_bcs VALUE IS INITIAL.
DATA: lv_recipient_uid TYPE uname,
      lv_recipient_mail TYPE adr6-smtp_addr.
data: lo_message type ref to cx_send_req_bcs value is initial,
      text_val type string.
data: it_userlist type table of BAPIUSNAME,
      wa_userlist type BAPIUSNAME.
data: it_selection_range type table of BAPIUSSRGE,
      wa_selection_range type BAPIUSSRGE.
data: wa_attachment TYPE ZXATTACH,
      attachment_sub type SO_OBJ_DES.
DATA: xstr type xstring,
      str TYPE string,
      str1 type string,
      it_str2 type table of soli,
      wa_STR2 TYPE SOLI.
DATA: LOC_CONV TYPE REF TO CL_ABAP_CONV_IN_CE,
      wa_solix type solix,
      it_solix type table of solix,
      wa_soli type soli,
      it_soli type table of soli.
data result TYPE boolean.
data: i_ext(10) type c,
      i_type type soodk-objtp.
wa_text-line = text.
append wa_text to it_text.
CLASS cl_bcs DEFINITION LOAD.
try.
lo_send_request = cl_bcs=>create_persistent( ).
catch cx_send_req_bcs.
endtry.
* Message body and subject
data: lo_document TYPE REF TO cl_document_bcs VALUE IS INITIAL.
try.
lo_document = cl_document_bcs=>create_document(
     i_type = 'RAW'
     i_text = it_text
     i_subject = subject ).
catch cx_send_req_bcs.
catch cx_document_bcs.
catch cx_address_bcs.
endtry.
loop at attachments into wa_attachment.
attachment_sub = wa_attachment-file_name.
it_str2 = wa_attachment-attach.
loop at it_str2 into wa_str2.
str1 = wa_str2-line.
try.
CALL FUNCTION 'SSFC_BASE64_DECODE'
EXPORTING
    B64DATA                        = str1
*   B64LENG                        =
*   B_CHECK                        =
IMPORTING
    BINDATA                        = xstr
* EXCEPTIONS
*   SSF_KRN_ERROR                  = 1
*   SSF_KRN_NOOP                   = 2
*   SSF_KRN_NOMEMORY               = 3
*   SSF_KRN_OPINV                  = 4
*   SSF_KRN_INPUT_DATA_ERROR       = 5
*   SSF_KRN_INVALID_PAR            = 6
*   SSF_KRN_INVALID_PARLEN         = 7
*   OTHERS                         = 8
IF SY-SUBRC <> 0.
* MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
*         WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
catch cx_sy_dyn_call_illegal_type.
endtry.
CALL METHOD CL_ABAP_CONV_IN_CE=>CREATE
      EXPORTING
        INPUT       = xstr
        ENCODING    = 'UTF-8'
*        REPLACEMENT = '?'
*        IGNORE_CERR = ABAP_TRUE
      RECEIVING
        CONV        = loc_CONV.
TRY.
    CALL METHOD LOC_CONV->READ
      IMPORTING
        DATA = STR.
CATCH CX_SY_CONVERSION_CODEPAGE.
CATCH CX_SY_CODEPAGE_CONVERTER_INIT.
CATCH CX_PARAMETER_INVALID_TYPE.
CATCH CX_PARAMETER_INVALID_RANGE.
ENDTRY.
wa_solix-line = xstr.
append wa_solix to it_solix.
wa_soli-line = str.
append wa_soli to it_soli.
endloop.
try.
CALL FUNCTION 'SA_KW_RFC_FILENAME_EXT_GET'
EXPORTING
   AREA            = 'IWBSOLAR'
    MIMETYPE        = wa_attachment-type
IMPORTING
   EXTENSION       = i_ext
catch cx_sy_dyn_call_illegal_type.
endtry.
i_type = i_ext.
if i_ext <> 'pdf'.
try.
lo_document->add_attachment(
EXPORTING
    i_attachment_type = i_type
    i_attachment_subject = attachment_sub
    i_att_content_hex = it_solix ).
       CATCH cx_document_bcs.
endtry.
clear wa_solix.
refresh it_solix.
else.
TRY.
CALL METHOD LO_DOCUMENT->ADD_ATTACHMENT
    EXPORTING
      I_ATTACHMENT_TYPE     = i_type
      I_ATTACHMENT_SUBJECT = attachment_sub
*      I_ATTACHMENT_SIZE     =
*      I_ATTACHMENT_LANGUAGE = SPACE
      I_ATT_CONTENT_TEXT    = it_soli
*      I_ATT_CONTENT_HEX     =
*      I_ATTACHMENT_HEADER   =
   CATCH CX_DOCUMENT_BCS .
ENDTRY.
ENDIF.
endloop.
try.
lo_send_request->set_document( lo_document ).
CATCH cx_send_req_bcs.
endtry.
wa_selection_range-PARAMETER = 'address'.
wa_selection_range-field = 'e_mail'.
wa_selection_range-sign = 'I'.
wa_selection_range-option = 'EQ'.
wa_selection_range-low = receiver.
append wa_selection_range to it_selection_range.
try.
CALL FUNCTION 'BAPI_USER_GETLIST'
* EXPORTING
*   MAX_ROWS              = 0
*   WITH_USERNAME         = ' '
* IMPORTING
*   ROWS                  =
TABLES
    SELECTION_RANGE       = it_selection_range
*   SELECTION_EXP         =
    USERLIST              = it_userlist
*   RETURN                =
catch cx_sy_dyn_call_illegal_type.
endtry.
read table it_userlist into wa_userlist index 1.
try.
lo_sender = cl_cam_address_bcs=>create_internet_address( sender ).
lo_send_request->set_sender(
     EXPORTING
     i_sender = lo_sender ).
catch cx_send_req_bcs.
catch cx_document_bcs.
catch cx_address_bcs.
return.
endtry.
try.
    lo_recipient = cl_sapuser_bcs=>create( wa_userlist-USERNAME ).
    lo_send_request->add_recipient(
       EXPORTING
         i_recipient = lo_recipient ).
*         i_express = 'X' ).
catch cx_send_req_bcs.
catch cx_document_bcs.
catch cx_address_bcs.
endtry.
try.
** Send email
     LO_SEND_REQUEST->SET_SEND_IMMEDIATELY( 'X' ).
     lo_send_request->send( EXPORTING
     i_with_error_screen = ' '
     RECEIVING
     result = result ).
     COMMIT WORK.
CATCH CX_DOCUMENT_BCS.
CATCH CX_SEND_REQ_BCS INTO lo_message.
CATCH CX_ADDRESS_BCS.
text_val = lo_message->IF_MESSAGE~GET_TEXT( ).
endtry.
if result = 'X'.
message = 'E-Mail sent'.
else.
message = 'E-Mail not sent'.
endif.
ENDFUNCTION.

Acrobat 9 "Choose paper Source by PDF page size" prints as thumbnail

I have a customer who is trying to print a document that has different page sizes, eg. p.1 is 8 x 11, p.2 is 11 x 17. He can select the page size manually and everything works as expected. If you put a check mark in "Choose paper Source by PDF page size" it prints as backward thumbnails on 8 x 11. Selecting "print as image" makes it fill the page, but only prints on 8 x 11. Changing the printer driver to PCL did not fix, nor did installing an updated PS driver. All updates have been installed. I called tech support and they basically just gave me link to the script they use during troubleshooting. I also did a google search, but haven't come up with a valid answer. It is Acrobat 9 Standard on Win XP. Any advice is good advice.

It's a Windows only feature: http://kb2.adobe.com/cps/332/332720.html#main_Mixed_sizes

Did Adobe Acrobat/reader stop providing browser integrated PDF viewing(addin) for Internet Explorer?

Did Adobe acrobat and reader stop providing browser integrated PDF viewing capability for Internet Explorer?
Hi, I have been trying to view PDF's directly on my browser (Internet Explorer 9). We used to be able to have this available. To be honest last configuration that did work was Internet Explorer 8 with Adobe Acrobat 7. But I recently tried with Intenet Explorer 9 with Adobe Acrobat X and did not work as expected (I tried to activate the add in for Adobe but the adobe addin for PDF did not show up) I have the following questions:
1) Do you still provide PDF's viewing capabilties on Internet Explorer?
2) If yes: Is there a propper Add-in we (users) are able to install for Internet Explorer?
3) if yes: Do we require to have Adobe Acrobat to have this capability? (this was my experience with IE8 and Adobe Acrobat 7)
Additional Info:
There seems to be an addin for Chrome wich works as expected (opens PDF in browser) to this current date. This does not happen on IE.
Thanks in advance.
AlbertCastle

Are you using the 64-bit edition of Internet Explorer?
The Adobe Reader/Acrobat plugin is 32-bit, and will not work on a 64-bit browser.
Other possibilities: http://helpx.adobe.com/acrobat/using/display-pdf-browser-acrobat-xi.html

PDF/Attachment File Size Limitation

Question: Does anyone know of a specific upper limit on email attachment file sizes, or how to overcome them? I love that iPhone email supports viewing PDFs, and got some smaller ones to be delivered and display just fine, but when I tried to email a 10MB PDF to my iPhone it really caused a mess (first attempt locked up my iPhone and required a reset, second attempt the iPhone email client had trouble retrieving the whole PDF from the POP server). I finally gave up.
Note to Apple (hope you're watching...): Please support large email attachments, especially PDF. FYI: the 10MB PDF I was trying to push to the iPhone was in fact the iPhone User's Guide that I downloaded from the Apple web site -- too bad this "bug" prevents an iPhone user from having the iPhone User Guide on the iPhone itself, huh? Also, please consider adding password support for locked email attachments (like password-protected PDFs).

Thanks, but what sort of infrastructure are you referring to? There are 8500 rows of data for this invoice at three levels which is not large, but some fields are 240 characters long.
I'm not getting an Out of Memory type of error. In fact, I'm not getting any errors, just that there is no output. pdf-compression is set to true. What else could I check?

Error: "There is a problem With Adobe Acrobat/Reader..." What is .MST file??

I get the following error message and I looked it up in the knowledge base, and there was a solution for fixing the error message. However, I have no idea what they are talking about. I have downloaded the Customization Wizard, but I have no clue what the following means:
A) Create a new transform
B) Open your previously created .mst file
I went into the C Drive and opened Program Files. I found the Adobe folder, but I couldn't find an .mst file anywhere. Am I completely lost??? Below is the knowledge base solution:
Error: "There is a problem With Adobe Acrobat/Reader..." when you view a PDF in a browser (Acrobat and Adobe Reader 8 on Windows)
Issue
When you try to view a PDF in Internet Explorer, you see the error message, "There is a problem With Adobe Acrobat/Reader. Please exit Adobe Acrobat/Reader and try again." When you click OK to the error, the PDF opens outside of the browser.
Reason
When you use the Adobe Customization Wizard to create a transform for Adobe Acrobat 8 or Adobe Reader 8, and you choose the option to "Make Acrobat the default viewer if both Acrobat and Reader are installed", or "Make Reader the default viewer if both Acrobat and Reader are installed", an error occurs if the computer does not have Acrobat or Reader already installed.
Solution
Create a new transform and re-deploy Acrobat or Adobe Reader.
Start the Adobe Customization Wizard 8.
Open your previously created .mst file.
Under Installation Options, select "Installer will decide which product will be the default".
Save the transform.
Re-deploy Acrobat or Adobe Reader.
Additional Information
When you create a transform in Adobe Customization Wizard 8, the installation options allow you to set the default viewer for PDF files. "Installer will decide which product will be the default" is the default setting and should be used when you are uncertain if the target machine has a version of Acrobat or Adobe Reader that won't be removed as part of the installation process. When installed silently using this option, Acrobat will always be configured as the default viewer.

I think you are headed down the wrong path. The Customization Wizard is what you use to push out Reader to several hundred computers. An MST is a package or transform file that is used to accomplish this task. Unless you are an IT person and are trying a deployment of Reader this solution does not fit your situation.

Adobe Acrobat Reader 9.1 and printto command on file

Good morning.
We've installed the new 9.1 version of Acrobat Reader.
And we found that "print" and "printto" command on PDF files have been removed!
Is this by design?
We didn't find any release note about this.
We're currently using the "printto" feature to print PDF documents with Adobe Acrobat Reader on a selected printer device... but with this new version it won't be possible...
Is it possible to restore both print commands?
Thank you very much
Best regards
Chiara

>This message is for those Adobe developers
This is a USER TO USER forum, with only the space provided by Adobe... this is NOT Adobe support
To talk to Adobe go to
http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
or
http://forums.adobe.com/community/general/adobedotcom_feedback

I Lost Power to my PC while in Acrobat Reader and lost data, where is temp file located?

I lost power to my pc while typing a new acrobat reader file but never saved it, where is the default temp file located, if this exists? Thanks.

The answer to your question depends upon your version of Reader and your OS. Especially since the last version of Acrobat Reader was version 5 which is four majors versions ago. The last four versions have been called Adobe Reader, not Acrobat Reader. This the forum for the Acrobat commericial product, not the free reader product.
PDF files cannot be edited in Reader and fields filled in with Reader cannot be saved (unless especially enabled) canot be re-opened from the temp files. To make a long story short. You will need to re-type the information.
Sorry to be the bearer of the sad news.

Adobe Reader 9 incompatible with keynote pdf export files

Dear all
I've been creating lectures using keynote for quite a while and it has been working fine. I'm relying on using pdf export for my students to print out my lecture notes.
However, since Adobe Reader 9.0, my exported pdf files do not appear right on Adobe -- they look perfect using a pdf viewer but not with Adobe Reader (they seem fine with Adobe 7 !!)
It's a pretty bad situation, IT services are of no help and don't know why this happens (and are unable to provide another pdf viewer for University computers). I might have to start using a different programme which I really don't want to do.
Does anyone have the same problem?
I can export as ppt (loosing some of the nice layout) and quicktime but that's not really a proper alternative.
Btw it was tried out on a number of different University computers (and sometimes, the disappeared text, appears when highlighting the document)
Any help much appreciated.
Thanks

I just DL'd the newest iWork, with KN 5.0.5, and have Reader 9.4.1. I exported a few of my KN presentations to pdf, and the result was fine with both Preview and Adobe Reader (but then, I had no problem before the update, either). So whatever the problem is, it's not universal.
But I might still suggest a possible solution for those who are experiencing the problem (which I can't test conclusively, since I don't have it): Once the KN has been exported to pdf, open the pdf file with GraphicConverter, and then save it as pdf (to make sure I was saving a whole new file, and wanting to test it against the original version, I changed its name a bit). For me, again, both Preview and Reader open the new pdf file fine. But my theory is that saving with GC might possibly alter the file sufficiently to make it good for Reader, when it wasn't before.

Acrobat Reader DC - auto defaults to .PDF viewer

I work in an enterprise environment that supports around 1200 computers. I have about 80 users that have various versions of Adobe Acrobat Pro installed on their office computers.
When we upgraded our reader product to DC and deployed it, all of the computers with Acrobat Pro installed had their default viewer changed from Acrobat Pro to Reader DC. I have not had this issue with other previous versions of Adobe Reader.
I have the Adobe Customization Tool set to "Installer will decide which product will be the default."
It is my understanding that with this selection, the installer will set the default .PDF viewer to the most secure version. (of course this is going to be the new Reader DC program)
I have already found a registry change that removed the welcome screen. Are there any other fixes, flag, switches that I can take advantage of to have the installer not change the users default viewer?
I have a lot of users that work only with Acrobat Pro and get a bit upset when their default viewer changes. Our technicians have to remote into the individual computers and switch the default viewer manually. If we had to do this each time Adobe releases an update, it would not be a sufficient use of resources. I would like more control over this. What are my options?
Jared

Hi,
You can use the LEAVE_PDFOWNERSHIP property as described here (Installation options — Acrobat Customization Wizard DC for Windows).
Thanks,
Vinod

Acrobat Reader DC one source of pdf attached files

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