Acrobat Reader online

I can't open pdf files online when using Safari 6.1.2. A black page occurs. What to do?

Hi Idealet,
Please refer to the link mentioned below:
http://helpx.adobe.com/acrobat/kb/troubleshoot-safari-plug-acrobat-x.html

Similar Messages

  • Disable online services/features in Acrobat Reader DC?

    With the new update being released from Reader to Acrobat Reader DC, I have concerns with the use of cloud storage and storing sensitive data.
    I have looked around and the only information I have found for disabling these new features are in reference to groups who use the Acrobat Customization Wizard DC, which means they would be running an Enterprise version.
    I have installed and tested the new Acrobat Reader DC on both Windows and OS X, there are no obvious options for disabling the services that I am referring to.
    Services I am referencing:
    Adobe cloud storage service
    Sending and tracking documents
    Syncing across multiple devices (by use of cloud storage)
    Is there a way to disable the use of these services on an individual (non Enterprise) install of Acrobat Reader DC?
    Thanks in advanced!

    You can use the Adobe Customization Wizard DC on both Reader DC (Classic or Perpetual) versions.
    Adobe Customization Wizard
    You can also use the Windows Registry to turn these services OFF.
    Services integration
    Workflows (Services integration)
    These preferences enable integration with Document Cloud services.
    This preference category contains the following subfeature(s):
    Mobile Link
    Services (Acrobat.com: 11.x and earlier)
    Services (EchoSign: 11.x and earlier)
    Services (SharePoint-Office365)
    Services integration (11.x and earlier)
    Services integration (DC)
    Synchronizer
    Services integration (DC)
    These settings for DC products replace those used by 11.x and earlier. By default, Adobe online services are tightly integrated with the user interface so that users can leverage them in enterprise workflows. Adobe's services are rapidly evolving and allow your organization to increase its efficiency with zero infrastructure and management costs.
    Summary table
    bAdobeSendPluginToggle
    Toggles the Adobe Send and Track plugin for Outlook
    bToggleAdobeDocumentServices
    Disables all service access except those features controlled by the other preferences.
    bToggleAdobeSign
    Disables Adobe Send for Signature (formerly EchoSign).
    bTogglePrefSync
    Disables preferences synchronization.
    bToggleWebConnectors
    Disables 3rd party connectors.
    bUpdater
    Disables both updates to the product's web-plugin components as well as all services.
    bUpdater
    Top > Workflows > Services integration (DC) > bUpdater
    Data type
    boolean: DWORD value > REG_DWORD
    Default
    Version #
    DC
    HKLM Path
    HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices
    Summary
    Disables both updates to the product's web-plugin components as well as all services.
    Details
    This new preference replaces the now deprecated HKCU services master switch bEnableAcrobatHS. It disables both updates to the product's web-plugin components as well as all services without exception, including any sign-in screen. The setting is not the same as bUpdaterwhich resides directly under FeatureLockdown and disables product updates. Possible values include:
    0: Disable services and service component updates.
    1: Enable services.
    bToggleAdobeDocumentServices
    Top > Workflows > Services integration (DC) > bToggleAdobeDocumentServices
    Data type
    boolean: DWORD value > REG_DWORD
    Default
    null
    Version #
    DC
    HKLM Path
    HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices
    Summary
    Disables all service access except those features controlled by the other preferences.
    Details
    This setting does not affect Adobe Send for Signature, preference synchronization, or third party connectors. Possible values include:
    0: Enable Document Cloud services.
    1: Disable Document Cloud services.
    bToggleAdobeSign
    Top > Workflows > Services integration (DC) > bToggleAdobeSign
    Data type
    boolean: DWORD value > REG_DWORD
    Default
    null
    Version #
    DC
    HKLM Path
    HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices
    Summary
    Disables Adobe Send for Signature (formerly EchoSign).
    Details
    Possible values include:
    0: Enable Adobe Send for Signature.
    1: Disable Adobe Send for Signature.
    bTogglePrefSync
    Top > Workflows > Services integration (DC) > bTogglePrefSync
    Data type
    boolean: DWORD value > REG_DWORD
    Default
    null
    Version #
    DC
    HKLM Path
    HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices
    Summary
    Disables preferences synchronization.
    Details
    This preference disables and locks a new feature which synchronizes desktop preferences across devices on which the user is signed in with an Adobe ID (including phones). Possible values include:
    0: Ensable preferences synchronization.
    1: Disable preferences synchronization.
    bToggleWebConnectors
    Top > Workflows > Services integration (DC) > bToggleWebConnectors
    Data type
    boolean: DWORD value > REG_DWORD
    Default
    null
    Version #
    DC
    HKLM Path
    HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices
    Summary
    Disables 3rd party connectors.
    Details
    Allows configuring in-product access to third party servicesfor file storage. Possible values include:
    0: Enable 3rd party connectors.
    1: Disable 3rd party connectors.
    bAdobeSendPluginToggle
    Top > Workflows > Services integration (DC) > bAdobeSendPluginToggle
    Data type
    boolean: DWORD value > REG_DWORD
    Default
    1
    Version #
    DC
    HKCU Path
    Workflows
    HKLM Path
    HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cCloud
    Summary
    Toggles the Adobe Send and Track plugin for Outlook
    Details
    When enabled, an Adobe Send and Trackbutton appears in Outlook when composing an email. It enables sending large files as public links through Outlook. The attached files are uploaded to Adobe Document Cloud and public links to the files are inserted in the email body. Recipients can click the link to preview the file in a browser window and can download the file if needed. Possible values include:
    0: Disable Adobe Send and Track.
    1: Enable Adobe Send and Track.

  • Acrobat won't read online pdf links

    For several days I've had a problem being able to read PDF files online. I click on a link which has a PDF extension I get an error message which says "There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (1014:1014)"
    I have no problem reading PDF files from my hardrive and if I right-click on the same link and save the PDF onto my hardrive, I can read it just fine.
    Any ideas what my problem is here?
    (I'm running Windows XP, am using Arobat Reader 10.1.2, and the browser is Internet Explorer 7)

    You could try to run the repair installation command found under the help menu of Reader.

  • I'm not sure if im in the right room to ask but, i got a new job and my w-4 is online threw the adobe acrobat reader ans is filled out but it wont connect to the browser to get it submitted. what is wrong?

    I'm not sure if i am in the right room to ask but, i got a new job and my w-4 is online threw the adobe acrobat reader ans is filled out but it wont connect to the browser to get it submitted. what is wrong?@

    I doubt that the W-4 has a submit button. If you are using Reader XI (actually the topic of the Reader forum, not this one), you should be able to save it and then print and deliver. If it is set to be submitted by the browser, then it may be your Reader and the browser are not talking properly. If there is a generic URL that you can provide that has the W-4, we might be able to give you more info. A lot depends on what your particular form looks like. Hand carrying it should always be an option.

  • I am using the Adobe Acrobat Reader on a mac and I followed all the directions to copy an image but when I press paste only half of the image appears or it appears as an empty square. What can I do to fix this?

    I am using the Adobe Acrobat Reader on a mac and I followed all the directions to copy an image but when I press paste only half of the image appears or it appears as an empty square. What can I do to fix this?

    Hello,
    I would like to inform you that not all the browsers and online PDF readers support copying text from a PDF. If you have opened the PDF online, please download PDF file to your computer and then open the file in Adobe Reader.
    Please share a screenshot if the issue still persists.
    Regards,
    Nakul

  • I need the proper settings for Acrobate Reader 9.3 to be backward compatable to open PDF 6.0.

    I have a full license for Adobe Acrobat Professional 9. I just got off the phone with Acrobat technical support about once you install Acrobat Reader 9 to read documents online using Internet Explorer and Firefox. That it would make documents that were scanned in with CapturePerfect3.0 and a Cannon document scanner using Adobe Acrobat Professional 6.0 saved in PDF format and stored as images with records stored with Access Database front-end and SQL Server backend. Simple 6.0 PDF documents stored scanned documents in a database. O.K.! The problem is once you upgrade to read newer version of Acrobat PDF documents that our staff must read online, it makes reading saved database 6.0 PDF documents unreadable. Technical support informs me that it is a settings fix in Acrobat Reader 9 but because the Acrobat Reader 9 is a free download that can't tell me how to fix the settings.
    So here I am trying to find out the proper settings in Acrobat Reader 9 to read new Acrobat documents online and old 6.0 Acrobat PDF documents on Windows XP Pro workstations and one Windows 7 workstation of the CEO's assistant. So please help me with the proper setting for Acrobat Reader 9 to work online reading newer PDF documents and still read Acrobat 6.0 documents stored in a database.

    Adobe Reader 9 can open old and new pdf files.

  • Print Problem - PDF is OK on Windows 7, but OK on Windows XP with "Acrobat Reader An error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem."

    I have received a PDF which prints fine in Windows 7 but with Windows XP I get "Acrobat Reader An error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem." and a blank piece of paper passes through the printer. I appreciate that Windows XP is no longer supported but I would like to think that the solution to this problem is not too difficult!
    I have tried Acrobat 9, 10 and 11.
    Any advice (apart from use Windows 7! ) would be most welcome.
    Many thanks.

    If you use the same Adobe Reader versions with the same PDF on Windows 7 and XP, then I would expect the outcome to be the same.
    Is this a local or online PDF?
    If local, is the file really exactly the same?
    If online, in what browser?

  • Adobe Acrobat Reader 9.1.3 issuing error messages in Windows 7

    Acrobat Reader 9.1.3 is issuing the following error in the event log viewer for Windows 7 (64 bits):
    Activation context generation failed for "c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll".Error in manifest or policy file "c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll" on line 3. The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.
    No reply to this message is required. This message is provided to aid the Adobe Acrobat Reader developers in finding a solution. Thank you.
    Detailed XML message:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="SideBySide" />
    <EventID Qualifiers="49409">63</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-08-17T11:08:36.000000000Z" />
    <EventRecordID>6516</EventRecordID>
    <Channel>Application</Channel>
    <Computer>ALPHA_TAURI</Computer>
    <Security />
    </System>
    <EventData>
    <Data>assemblyIdentity</Data>
    <Data>version</Data>
    <Data>MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR</Data>
    <Data />
    <Data />
    <Data />
    <Data />
    <Data />
    <Data />
    <Data />
    <Data>c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll</Data>
    <Data>c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll</Data>
    <Data>3</Data>
    <Data />
    <Data />
    <Data />
    <Data />
    <Data />
    <Data />
    <Data />
    </EventData>
    </Event>

    function(){return A.apply(null,[this].concat($A(arguments)))}
    pwillener wrote:
    Flying_Kiwi wrote:
     Dear Adobe people ...
    This is a user-to-user forum; you do not address Adobe staff here.
    The original post was about an installation on a beta version of Windows 7, which was not supported at the time.
    If you have a problem with a different version of Adobe Reader on a different version of Windows 7, please open a new topic.
    I'd gladly address Adobe staff directly about it if they didn't make it so difficult to do so but there are notices galore on their website restricting the ways of doing so for this particular product. That said, I accept that they may not review these posts and act on bugs found (although why is beyond me, I know if I was a developer of software and I wanted it to be top quality, I'd be looking everywhere I can for sources of bugs having been found and I certainly wouldn't make it any more difficult than an ordinary bug submission on any other software to report it).
    It's clear to me that the problem originally posted about that shows up in Win 7 RC, is still present in the latest software and popping its ugly head up under Win 7 RTM. If they'd nipped it in the bud back then it should be fixed by now - that's annoying. I've been using online forums for a long time and I know it's always a good idea to search for a solution or similar thread and post in that if present, rather than opening an entirely new thread. As the bug is the same, the Adobe software version is very similar and the OS is just an earlier non-RTM version and there are no set forums for bugs within specific RTM vs RC/Beta OS's I posted here.
    I'm not going to start a new thread because if, as you say there's no addressing of Adobe Staff here (and you haven't mentioned you have inside connections and will pass it on) what's the point? I will make one phonecall to Abobe in an effort to report this but there needs to be more open ways of bug reporting, even if it is a free product.

  • Adobe Acrobat Reader X Crashes

    I initially posted this in the wrong forum (I derped and posted this in Forms. ^^;) So I'm posting this here again...
    Hi there,
    I'm having an issue with Adobe Acrobat Reader X. It seems to crash all the time whenever I try to open a .pdf online. They seem to open just fine when not embedded in a browser, but thing is, I can't get them to open by themselves, in Reader, because when I try to save the link, my computer will save it as a webpage and not as a .pdf file. (Although this could have something to do with my online course which is where I am trying to open files from.)
    The page will open, briefly show itself, and then promptly crash. Many times an error message box will appear, but there will be nothing in it but a question mark and an OK button, as if Acrobat has no idea what's going on either. lol
    I've tried updating Acrobat, uninstalling and reinstalling and nothing works. I really need this program to work as I won't be able to view any of my online school work without it.
    Here are my computer's stats:
    Dell XPS 8300i5
    Processor: Intel Core i5-2320 CPU @ 3.00 GHz
    RAM: 8 gigs
    System type: 64 bit
    Graphics card: AMD Radeon HD 6450
    Thank you!
    P.S. I've tried scouring the forums to see if I could find an answer to this but perhaps I'm not looking in the right place or I'm entering in the wrong information, but I haven't founda anything.

    Actually you need to run the 32 bit version of IE, since there are no separate plugins for a 64 bit version.
    Could you also try manually deleting all the files/folders from the installation directory (it would be C:\Program Files (x86)\Adobe\Reader 10.0 by default) EXCEPT for the "Setup Files" folder. Now try and repair the application from within the Control Panel (Programs and Features) and see if it resolves the issue.
    In the meanwhile, you could try the following workaround to circumvent the browser crash.
    1. Open Adobe Reader and goto Edit > Preferences
    2. In the Internet Pane, uncheck the option for "Display PDF in browser"
    3. Close all windows and try accessing any PDF in the browser. It will now ask you to save the file on your hard disk rather than opening it in the browser.
    Thanks
    Ankit

  • The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser. Please exit Adobe Acrobat/Reader and exit your Web Browser and try again.OK. I followed the instruction and the problem still persists.

    I got the following pop-up when I tried to open an online PDF file:
    The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser.
    Please exit Adobe Acrobat/Reader and exit your Web Browser and try again.
    I tried many time, and it really doesn't work.
    The plug-in I have is Adobe Acrobat 8.3.0.280

    After I upgraded to Firefox 5, I had the same problem and I did a work around temporarily. I went the tools menu, then Add-ons, then clicked the "Plugins" on the left side (4th one down). I "disabled" both Adobe Acrobat 8.3.0.280 and Adobe Acrobat 10.1.0.536 using the disable buttons on the right side. PDF files now open again. However they are outside the actual browser.
    My guess is that Adobe didn't catch up yet with a new update to work with Firefox or vice versa.
    Hope that helps!
    Michael

  • Acrobat Reader X Problem

    I recently upgraded from Acrobat Reader 9 to Acrobat Reader X on Windows Vista. Ever since I have not been able to open any PDF documents that are sent to me via e-mail with Adobe Reader X although I can open up pdf files that are on my computer. When I try to open a e-mailed pdf  document with Acrobat Reader X opened on my desktop it gets opened by Acrobat Professional Version 8 which was preinstalled on my computer and cannot be deleted. This does not stay open because I did not subscribe to the software. I have tried reinstalling Adobe Rearder X as well as using the "Repair Adobe Reader Installation" feature in Adobe Reader "Help" and also via the Control Panel "Set Associations" feature. This has never happend previously with any other Adobe Reader upgrades. I am not certain what else can be attempted or how to resolve the problem?

    Hello Michael,
    I think Galena01 was actually asking about Reader X and not Acrobat.  She was just trying to give additional information.
    I have the same issue in that after installing Reader X, it is no longer possible to open pdf files attached to emails or from websites.  A Reader screen does appear but it remains blank even after several minutes and IE is often locked and a logoff / logon in Windows is required as Task Manager will not shut down IE in this situation.  The only workaround appears to be to open Reader X first, then open the online pdf file.
    I believe Adobe have released faulty code.
    Windows Vista 32bit Ultimate SP2
    All current MS updates
    Reader X v10.0.1

  • I cannot access adobe acrobat/reader all I get is "there is a problem with adobe acrobat/reader if

    I cannot access adobe acrobat/reader on my computer, all I get is a message "there is a problem with adobe acrobat/reader please exit and try again 103.103. I never had this before

    Hi Pat,
    I am having the same problem as silverstardad68 My operating system is Windows XP SP 3.. The version of Adobe Reader is 11 and it is online PDF.  I am 73911939.
    Hope you can help me.
    Thanks

  • Problem with adobe acrobat/reader

    Hello,
    I am having problems with adobe. I am trying to open an old bamk statment but I keep getting "there is a problem with adobe acrobat/reader. If it is running please exit and start again (103:103)
    Or it will say "Adobe reader has encountered a problem and needs to close"
    I am using windows xp IE8
    In my add/remove programs there is "adobe reader 9.5.3" and below that there is "adobe reader XI (11.0.03)
    I tried to repair or patch then restarted my computer but the same problem. I tried to remove them but they won't remove.
    PLEASE someone help me.
    Thank You in advance
    GOD Bless

    Yep it works. I think the reason I had the reader 11.0.03 was a few months ago I asked me to click for an upgrade. The one that I had was the one you gave me last year. I don't know how/why it didn't delete the older one, or maybe it was an offer from some other site. I just saw the word upgrade and figured it was suppose to. Funny thing is, The files I was having trouble to see last night, I was able to see them 2 days earlier and it didn't prevent me firm seeing them then, and I hadn't messed with the adobe for a few months. GO FIGURE!!
    While your here, do you happen to know of an excellent system tool cleaner I could get from amazon?? I got a desktop from Listia hew/used and before I get my stuff transferred from this one to my new one I want to get something that runs in the background to keep it running smooth, and this laptop I'm using is about 10 years old and getting sluggish. I've tried one or two that I bought online that offer free download then charge to fix it. So I once or twice bought the download clicked the fix, and it shows EVERYTHING is fixed. Then run another scan and there would be more things need fixing so would click fix again, run a third scan and still have more to fix. So I would have to call the place I bought it from to get my money back.
    I look on amazon and read peoples reviews but just can't decode which one to get. The ones that sound great are old versions. I don't want to spend an arm and a leg, just something that get old stuff off. There are so many programs on the add/remove but I don't want to take the chance to remove something only to find out I shouldn't have. Do you know what I mean?? All of them on web sites  and like on tv claim to be good but are really junk.
    I do surveys online to make extra money fixedincome due to sever RA in my back and focus groups online, to things get thick I don't want my computer to get bougged down
    So if you happen to have any suggestions please tell me. If your allowed to. Thanks again
    Mona

  • How do I purchase reader extensions to save a PDF form that has been filled out in Acrobat Reader?

    I have just discovered that in order to save a PDF form that has been electronically filled out in Acrobat Reader, that I have to purchase reader extensions to make this possible.  I would like to speak to someone about the price and how to purchase.
    I cannot find a phone number on your site, so I am hoping to get an answer from Adobe this way.
    Thanks,
    Chani

    Thanks everyone for responding.  I should have supplied more information.
    I was hired by my client to create PDF forms that can be downloaded from their website, filled out electronically in Acrobat Reader, and then saved (with all the form fields filled in) and emailed.
    I was supplied with scanned forms as the base for creating the form fields in Acrobat Pro.  These web visitors that will be filling out the forms and emailing them will only have Acrobat Reader, most likely.
    I created the forms in Acrobat Pro, and they worked great when I tested them ( in Acrobat Pro) - I could save the form field data.  However, my client has come back to me with numerous complaints from their web visitors - they cannot save the form once they have filled it out in Acrobat Reader and keep the data they have entered.  Instead, they have to print the form physically, scan it, and email it that way (kind of low tech for the year 2013, and not easy for these people).
    So, my end goal is to update these forms in Acrobat Pro so they can be filled out by folks only using Acrobat Reader and saved with the form field data intact.  Seems like a no-brainer that Acrobat Pro should have this capability without purchasing additional extensions.  However, in my research online, I have found several posts that suggest that purchasing "Reader Extensions" is the only way to enable Acrobat Pro to be able to do this.
    Can someone please clarify if I need to buy something to program these forms in Acrobat Pro to enable other people using Acrobat Reader to fill out these forms and save them with the form fields intact?
    If I do need to buy something, what is it exactly?  How do I find out clear, consise, specific information about buying it/the cost/the licensing?  I am a sole owner/employee of a graphic design firm and these forms are for my client, which is a locally-owned regional hospital.
    If this needs to move to the LiveCycle forum, fine, but I don't really know what that software is and since I'm only using Acrobat Pro (and the users, Acrobat Reader) I felt this was the appropriate place to post.
    Thanks for all of your responses!
    Chani

  • Acrobat reader no longer works in any web browser

    Hi,
    Internet Explorer, Firefox, Google Chrome all tell me that the version of Acrobat I'm using won't run in a web browser or that I need to be using version 8 or 9.  The interesting thing is that I have version 8 installed on my machine and it used to work fine.  Any ideas?

    Make sure you are using the genuine version of Acrobat Reader
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