Acrobat Reader Permissions

There are several people in my organization that receive an email with 2 pdf attachments. Two of these people are not able to open one of the pdf's. When they try they get the following error: "Cannot create file: (filename). Right-click the folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions for the folder." The file cannot be saved or opened. When I sign into email on their computer the attachment opens fine. When they sign into webmail the attachment opens fine. All other pdf's open without problems. We are using Acrobat Reader 9, Windows 7 and Outlook. Any ideas?

Nope, just a regular folder I save to all the time... And as I said, I can save a file fine with Firefox, it's just the plugin that won't let me save... I think it was the same back with the old version of acroread (5.0?), but I can't vouch for that...

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Acrobat Reader 9.5.1 'Internal Error' [solved]

Hello, everybody.
To come quickly to the point, here is the problem / issue (hopefully, in the most concise and useful formulation).
OS: openSUSE Linux 12.1 with kernel v. 3.1.10-1.9 and (just for the report - even if I don't think it matters) Qt libraries v. 4.7.4-19.6.1. I say I don't think it matters, because I've already experienced this very same issue with openSUSE 11.0 (kernel 2.6.25.5 and Qt 4.4.0, with Acrobat Reader 8.1.3).
Acrobat Reader v. 9.5.1 (the release included with the distro).
The issue: when I try to overwrite an existing PDF document (i.e.: save 'foo.pdf' OVER a pre-existing copy of 'foo.pdf') I systematically get caught into the sequence 'the document already exists. Do you want to overwrite it?' -> yes -> 'An internal error has occurred' -> the document can't be overwritten.
Attempts to fix: I've already tried - suspecting I had possibly missed something during the installation process - to change the permissions of the '.adobe' preferences folder under my /home directory by issuing the usual 'chown -R xxx:yyy .adobe' command: with no result.
Any idea about the possible causes and workarounds?
BTW, while I was trying to recover the exact information about the program's version in the 'Help -> about Adobe Reader' menu, I've stumbled into another issue (which looks very much like a bug): that is, the program freezes if I try to read the 'Credits' information by pushing the suitable button in the red 'Adobe Reader 9' banner. Possible causes and remedies (aside from upgrading to the most recent version)?
Thank you very much in advance
Mario Grilli
Message was edited by: jaygrey
Reason: solved

I add this one to my previous message, which solves the issue (and closes the thread).
The issue has been solved (on another system, though: that is, Fedora 17) by installing the original Acrobat Reader 9.5.1 from Adobe. With "original" I mean: not the .rpm archive enclosed in the OS DVD, but the one which can be downloaded directly from Adobe.
The method: one has to open a terminal and simply do the following:
# rpm -Uvh http://linuxdownload.adobe.com/adobe-release/adobe-release-i386-1.0-1.noarch.rpm
[as root] # yum install AdobeReader_enu
The version of Acrobat Reader which is installed by this method is complete with all the GTK suitable libraries: and actually works with no hassle, allowing to overwrite previous versions of the same file.
Now, however, I have to find some equivalent procedure under openSUSE: because it's a fact that even the AdbeRdr9.5.1-1_i486linux_enu.rpm file one usually downloads from here installs a copy of Acrobat Reader which shows the aforementioned issue, despite all the necessary graphical libraries being already installed in the system. Now, since this one is probably the .rpm archive a user finds in the main .rpm-based Linux distros, I add that it might be interesting if some Adobe engineer would try to dig a little deeper into this issue...

Can't print from acrobat reader

I have a mac mini (2011) running lion. I have the latest version of Acrobat Reader installed. When viewing any pdf file, it works fine. However, if I click on the printer icon, nothing happens. Nothing goes to the print queue. Also, if I hit File>Print, the printer dialogue doesn't appear. Nothing happens at all.
I can print pdf files from Preview, just fine, so I know it's not a printer problem.
I've trashed and reinstalled Acrobat Reader, fixed permissions, rebooted and trashed the Adobe Application Support files from Library.
I'm stumped. I have to have Acrobat, as it's the only program that can open certain government forms. I can't "print as image" since I can't even get the printer dialogue to show up. I'm only having this issue on one machine, so I'm completely stumped.
HELP!

"IF" You are using, OSX.4.11 Try locating , downloading, installing AppleJack (there currently isn't a version for Leopard or Snow Leopard). The to Run Restart holding down the Command-S keys. This put you in Single User Mode (Raw UNIX).
when a screen full of print scrolls through and your left with a Blink Cursor, Type applejack.
simply follow directions. go by the numbers follow them in order they are given.
Now items 3&4 you have to do once for your system, and once for each User Account (name you gave computer when setting up example you gave name as John Smith name for user account would be johnsmith).
Once completed (1-5) hit return then choose Reboot or Shutdown.
In your case choose r and then hit return.
when it restarts wait, a whole bunch of cache files were dumped. You may even see the "dreaded "Blue screen for a little bit, and bits and piece of the desktop will appear until completely rebuilt.
After rebuilt Try printing.
If that doesn't work. Report back and maybe someone else can come up with an idea.

Acrobat Reader 7 won't open

Just installed OS 10.4 on my old Digital Audio, then installed a few other things including Acrobat Reader 7.
When i double click to open that, it appears momentarily in the taskbar, then poop...... disappears. It will not run. Anyone know the cause of this behaviour? I've seen this before when i try to run something that, say, requires Leopard. But the system requirements for Acro Reader 7 are "OS 10.2, 10.3, or 10.4". Acrobat Reader 6 runs fine, but i need features in 7. Thanks.

I regularly hear the term "repair permissions" but it is not and never has been in my universe. Someday i might try "repairing permissions" on a hard drive. But in the meantime i solved the problem by updating to OS 10.4.11 and using Acrobat Reader 8 instead. Thanks.

Flatten Fields for Acrobat Reader Users

I've created a 6 page form in Acrobat Pro 9 with a bunch of fields.
I need to send this form to my client who only has Acrobat reader. They need to fill in the form then they need to flatten all fields in order to send it out - basically, the form ends up being a read-only document.
If if the acrobat reader user sends the form back to me, I can't do a save as / Adobe PDF optimized/ flatten. It says I don't have "sufficient permissions to perform this task".
Please help!

Thanks for the response. I figured that was the only solution. There are at least 80 forms that will need be done this way, so I was wondering if there was a much simplier solution.
Do you know if there is a "batch" feature I could do? I tried File / Export / Export Multiple Files, but that doesn't work.
thanks!

Acrobat reader will not print in OSx maverick

I have not been able to print pdf files in Acrobat Reader using OSx Maverick. I have re-installed the the most recent version of Acrobat reader a couple of times but no success printing. Anyone dealing with the same proble and is there a solution?

msicmn wrote:
I have not been able to print pdf files in Acrobat Reader using OSx Maverick. I have re-installed the the most recent version of Acrobat reader a couple of times but no success printing. Anyone dealing with the same proble and is there a solution?
All I can report to you is that I can print from Adobe Reader just fine. I'm using an iMac running Mavericks 10.9.1 and have been able to print since day one. One suggestion is to use Adobe Reader's print button icon instead of just Command-P. You might also try repairing permissions using Disk Utility.
What happens, exactly, when you attempt ot print and how do you try to do it?

Acrobat Reader X "An Internal Error Has Occurred"

I have a Windows 7 Professional 64-Bit machine running Acrobat Reader X. Both the machine and Reader are updated with the latest patches.
The primary user on the machine can use the program. A second (also an administrator) user on the same machine gets the error "an internal error has occurred" and reader fails to start.
I have since tracked this down to: if "Enabled Protected Mode at startup" is enabled you get this error. If it is disabled you do not.
How I got there: I used compatibility mode set to "Windows XP SP3" to launch the program, which caused protected mode to fail (but not bomb the program). Once I was into the program I disabled protected mode, turned compatibility mode off, and now it works.
Turn protected mode back on and BAM you get the error next time you launch the program.

Good day Andre,
Try to run a permissions repair on your hard drive (Disk Utility).
If that doesn't resolve the issue, try updating Acrobat X to 10.1.2 by downloading and installing the update from here: http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Macintosh
Let us know how it goes!
Kind regards,
David

Sticky notes in Acrobat Reader x

Unable to activate stcky notes to be able to use in Acrobat Reader X...
What needs to be done to make this happen?

For Reader X, sticky notes and highlighter type of annotations are by default available and can be added on any pdf unless that pdf is secured (or has some special permissions due to which commenting has been disabled.). If you wish to enable all the types of annotations then you need to do the following. Open the pdf in Acrobat (any version). Click Save As->Reader Extended Pdf->Enable Commenting and Measuring.
Hope that helps.
Thanks,
Abhilasha

Pictwpstops error with acrobat reader

I recently downloaded Acrobat Reader 7.0.5 so I could enter information in a smart PDF file and print. But when I tried to print, I got an error message: pictwpstops - got an error disposing of document. I tried repairing permissions, then I downloaded the latest printer driver (I'm using an HP Deskjet 842c), deleted the old printer in Printer Setup, and reinstalled it with the new driver, but those didn't solve the problem. Any suggestions?
dual usb ibook Mac OS X (10.3.9)

I'm having the same problem, but I get one of two errors: either "pictwpstops" or "pstopdffilter." I have an HP deskjet connected directly via USB to my ibook.
I've turned my printer off, I've reset my printer, I've use CUPS to reset, I've deleted the com.adobe preferences. I also read somewhere that you can try adding a second version of your printer, and THEN deleting the original but that's not working. I'm not sure what else to do.
iBook Mac OS X (10.4.4)

Trouble with the advanced search function on acrobat reader. Why won't it open? it used to, but suddenly stopped working.

For some inexplicable reason the advanced search option in my acrobat reader 11.0.3 has stopped working. It worked just fine a few weeks ago. I am running Snow Leopard on my Macbook Pro. When I open advanced reader the pdf file I am trying to search ceases to be the active window. But no other window exists (in 'window' search is checked, but there is nothing there!). Does anyone have any ideas. I have downloaded and re-installed reader twice, and removed all earlier versions (I think). This is kind of urgent!

It's a 3rd party app. You really should contact Adobe Support and/or post in the Adobe Forums
Mac OS X (10.6.6)
Use Software Update or the OS 10.6.8 combo update to update your OS. Also, update everything SU has to offer for your computer. When done, repair permissions and restart your computer.

"there is a problem with adobe acrobat/reader. if it is running please exit and try again. (523.523)

We are getting the following error "there is a problem with adobe acrobat/reader. if it is running please exit and try again. (523.523)" and a gray screen appears (Image not viewable) with multiple users. We are using Adobe Reader XI (11.0.05) and (11.0.06). The current workaround is to log off the website and log back in. Once the user logs back in, the pdf will appear. However it occurs anywhere from 2-8 times in a day. Anyone else having this issue or know of another workaround? Any suggestion with how to fix? Please help!!

Hi Valerie,
Please let me know the version of Adobe Acrobat/Reader & operating system installed on your computer?
Also, try this:-
Launch Adobe Reader/Acrobat.
From the menu, choose Edit -> preferences -> General
Uncheck the option for "Enable Protected Mode at startup"
Restart the Adobe Reader and web browser.
Regards,
Aadesh

I have installed adobe flash player. I can not open the file. In plugins under tools it is not showing. It shows acrobat reader being there but not flash player. Any ideas?

Flasher Player should be listed as a plugin in tools for it to work?

'''Other items that need your attention'''
The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post. You can also see your plugins from the Firefox menu, Tools > Add-ons > Plugins.
*Adobe Shockwave for Director Netscape plug-in, version 11.0
**Several security issues have been fixed since the version you are using
*Adobe PDF Plug-In For Firefox and Netscape 8.2.2
**'''Very old version'''; you seem to have missed the entire version 9 series
**New Adobe Reader X (version 10) with Protected Mode just released 2010-11-19
**See: http://www.securityweek.com/adobe-releases-acrobat-reader-x-protected-mode
*Next Generation Java Plug-in 1.6.0_19 for Mozilla browsers
**4 versions behind; several security issues have been fixed
#'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#'''Update Shockwave for Director'''
#*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
#*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
#*When the download is complete, exit Firefox (File > Exit)
#*locate and double-click in the installer you just downloaded, let the install complete.
#*Restart Firefox and check your plugins again.
#*'''Download link and more information''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''if you have it already installed'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do NOT have Adobe Reader installed'''):
#**Use the links below to avoid getting the troublesome "getplus" Adobe Download Manager and other "extras" you may not want
#**Use Firefox to download and SAVE the installer to your hard drive from the appropriate link below
#**Click "Save to File"; save to your Desktop (so you can find it)
#**After download completes, close Firefox
#**Click the installer you just downloaded and allow the install to continue
#***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
#**'''Download link''': ftp://ftp.adobe.com/pub/adobe/reader/
#***Choose your OS
#***Choose the latest #.x version (example 9.x, for version 9)
#***Choose the highest number version listed
#****NOTE: 10.x is the new Adobe Reader X (Windows and Mac only as of this posting)
#***Choose your language
#***Download the file, SAVE it to your hard drive, when complete, close Firefox, click on the installer you just downloaded and let it install.
#***Windows: choose the .exe file; Mac: choose the .dmg file
#*Using either of the links below will force you to install the "getPlus" Adobe Download Manager. Also be sure to uncheck the McAfee Scanner if you do not want the link forcibly installed on your desktop
#**''Also see Download link''': http://get.adobe.com/reader/otherversions/
#**Also see: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox (do not use the link on this page for downloading; you may get the troublesome "getplus" Adobe Download Manager (Adobe DLM) and other "extras")
#*After the installation, start Firefox and check your version again.
#'''Update the [[Java]] plugin''' to the latest version.
#*Download site: http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)
#*Also see "Manual Update" in this article: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
#* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
#* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org
#*Java Test: http://www.java.com/en/download/help/testvm.xml

Chrome - Adobe-Acrobat/Reader can not be used to view PDF files in a web browser.

I can't view PDF files via Chrome (it works on Internet Explorer but I prefer Chrome) - the error below has arisen recently on Chrome, though I can't see what has changed.
"Acrobat plug-in
The Adobe-Acrobat/Reader that is running can not be used to view PDF files in a web browser. Please exit Adobe Acrobat/Reader and exit your Web Browser and try again."
I have looked through Forum articles on similar errors and have tried the following(text copied from other Forum entries)
Repair Adobe Acrobat (from Acrobat)
Repair Adobe Acrobat (from Control Panel
Configure Acrobat as a helper application: Choose Edit > Preferences., Select Internet on the left., Deselect Display PDF In Browser Using [Acrobat application], and then click OK.Quit Acrobat or Reader
Create a registry item for Acrobat: with Regedit: If the registry item doesn't exist on the system, do the following: Go to Edit > New > Key and create the missing HKEY_CLASSES_ROOT\Software\Adobe\Acrobat\Exe.Go to Edit > New > String Value and name this key (Default).Select (Default), and then go to Edit > Modify. Type the Adobe Acrobat path in the "Value data" for your product.,restart your computer
Repair the HKCR\AcroExch.Document registry key: Navigate to HKEY_CLASSES_ROOT\AcroExch.Document., Right-click AcroExch.Document and select Delete; make sure that you have the correct key, and click Yes on any prompts, Right-click AcroExch.Document.7 and select Delete; make sure that you have the correct key, and click Yes on any prompts. Repair your Acrobat installation
None has solved the problem. However it still works ok with IE. But I want to stick with Chrome because I find IE is so slow!
I am using Vista, with Adobe Acrobat standard 9.5.2 and Google Chrome version 23.0.1271.64 m which is marked on Chrome as 'up to date'
Does anyone know why I might be getting this error on Chrome but not IE?

I think I have discovered the answer to my own question!
I have disabled Adobe Reader plug-in, and can now see PDFs in Chrome.
(Steps: Chrome Menu, Settings option, Click Advanced Settings link, then Content Settings button, then select Disable Individual Plug-Ins, and a list of plug-ins is offered to enable or disable).
I then get a different result depending on whether or not Chrome PDF viewer is enabled - with it enabled I see the PDF document in Chrome, or with it disabled then the option is offered to download it, but either way I can get it it via Chrome without having to run Internet explorer in another browser window.

Adobe Acrobat/Reader can not be used to view PDF's in Web browser.

Does any one came accross the following message trying to view PDF's in web browser? "Adobe Acrobat/Reader that is running can not be used to view PDF documents in Web browser. Please exit the Acrobat?Reader application and try again". Thanks for your help! Barbara

http://helpx.adobe.com/acrobat/using/display-pdf-browser-acrobat-xi.html

Since Lion doesn't support Power PC... how do I open Adobe acrobat reader?

I'm trying to open Adobe Acrobat Reader to download something from the internet, and discovered for the first time that I can't because Power PC is no longer supported by Apple..(whatever that is????) I don't know what to do. Can someone help. Thank you sgarbo

power pc is an old cpu type made by ibm that apple used to put in their rather old macs
if you downloaded an acrobat reader which require power pc then you downloaded the wrong! and possible dangerous version of acrobat reader download the correct one if you must from adobes site
but osx support displaying pdf files without you installing that program
which along with Java are the biggests caused of insucrity in private computers there are apple and windows alike

Acrobat Reader Permissions

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