Acrobat reader won't install

Hi, I am a new Mac user and I am trying to install Adobe Reader.   It keeps telling me to close Safari before it completes download but there is nothing open!?    I am confused. 

You need to close the Safari process, not just the browser window.

Similar Messages

  • Acrobat XI won't install in English

    Acrobat XI won't install in English. How do I change that?

    Hi,
    I have few questions for you :
    1. Are you on windows or Macinstosh OS.
    2. By default Acrobat installs in OS language. So I would want to know what is your OS language. Is some language pack applied by default?
    3. In case of windows OS, You can choose language of installation by double-clicking "Setup.exe". A pop-up windows comes up which has list of languages. Choose the language to be installed in this drop-down and only that language will be installed.
    4. In case you have already Installed Acrobat, you can change display language by going to Edit -> Preferences - > Language. In the drop-down against application Language : Choose the option "Choose at Application start-up". Close Acrobat. Launch it again. A drop-down will be presented. Choose "English"  here.
    OR,
    Press down CTRL + SHIFT and Double-click Acrobat shortcut. A drop-down will be presented to select the display language.

  • Why can't I open PDFs anymore and Adobe Reader won't install.

    Why can't I open PDFs anymore and Adobe Reader won't install? This happens only in Safari. I have tried changing my security preferences but it doesn't help.

    missyzz,
    which version of OS X is installed on your Mac, and which version of Adobe Reader do you have installed? Did you ensure that all of your browsers were not running when you’d installed Adobe Reader?
    To use Preview to open PDFs, download the PDFs to your Mac, and then use Preview to open the PDFs locally. Since you can open PDFs in Firefox, it sounds like you don’t need the Preview workaround.

  • Reader won't install; not enough memory

    Reader won't install because I have 128 MB of memory and Reader requires 256MB. Original hard drive died and had to be replaced, but was replaced with original discs. I used Reader for years with original discs. Is there a way to install it? Windows XP SP2. Please help!

    Use the forum for Adobe Reader.

  • Adobe acrobat 8 won't install with Indesign and Dreamweaver CS4

    I have a client who I had to build a new computer for which is Windows XP Pro. On her original machine I had AA8, InDesign CS4, DreamWeaver CS4, Contribute CS5, Adobe Reader 9.3 and Adobe Photoshop 6. I have tried puting AA8 on the new machine that has all of the above on it and I get a response that I have a newer version of AA and it won't install. I don't have any AA on this machine so I'm not sure what to do. She says she can't edit PDFs or combine them and that she can't create a PDF ind Word and Xcel and edit them. Should I tell her to upgrade to AA9 so that it is compatible to the CS4/5 products?
    Thanks,
    Lgarn

    Thank you Bill for replying.
    I have been able to install the disc but it tells me that I have to activate it with a time limit of 30 days and counting.  Activation fails each time I've tried.  As I'm nearing the end of the time limit I decided to contact Adobe for advice.  They gave me a download package and new serial number but it's only suitable for OS XP and Windows 2000 so I'm unable to download it.  I was told by the advisor if I still had problems to use the forum as a means of support so that's why I'm talking to people here.
    I have uninstalled Adobe Acrobate Pro 7, so I might try reinstalling the disc to see if it gives me another 30 days grace, that, at least, would be a way around it.
    I'll now follow the link you've given me.   Though I do suspect I'm in a bit of a cul de sac.

  • Acrobat Reader won't print

    I installed OS 10.6 and now 10.6.1. Acrobat Reader 8 wouldn't print. Installed Acrobat Reader 9. Won't print. Canon MP530 printer gives this error message: "Unable to open raster stream. No such file or directory." No problem previously, with 10.5 and Acrobat Reader 8.

    Solved my own problem; read the solution here:
    http://discussions.apple.com/thread.jspa?threadID=2172229&tstart=0
    Hope it works for all of you with different printers. The issue seems to be in the printer drivers, though.

  • Reader won't install on Windows 7

    I can't instal Acrobat Reader 9.1 on my computer...
    I get "Error 1327.  Invalid drive z:\"
    I am running windows 7 build 7100, via Fusion 2.0.4 on Mac
    No idea why it is trying to access z:\
    Programs are usually installed in c:\
    Z:\ is the mac shared folders.
    Thanks.

    You might try the solutions in Technote below:
    http://kb2.adobe.com/cps/404/kb404946.html
    As Berend states....Acrobat 9 has not been tested with Windows 7 and will probably be "fixed" in Reader 10.

  • Adobe Acrobat XI won't install on the specified drive

    I have Creative Cloud settings set to install all application on drive D: because C: drive is low on space. I have Muse and Photoshop already installed on drive D: but when I try to install Acorbat XI it tries to install it on C: and i get an "insufficient disk space" error.
    Why do all the other application install on D: as specified in the settings, but Acrobat keeps trying to install on C:?
    How can i fix this?

    Moving this discussion to the Acrobat Installation & Update Issues forum.
    Urshah it is likely that Acrobat is not recognizing the custom install location due to the utilization of different installation technology than the majority of Adobe Creative software titles included in a Creative Cloud Membership.
    I would recommend uninstalling Acrobat utilizing the process listed in Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
    You can then download a copy of Acrobat 11 Professional from Download Acrobat products | Standard, Pro | XI, X.  You can select a custom install location and install Acrobat in trial mode.  Once installed please choose the option to License this Software and enter the Adobe ID tied to your membership.  You can find additional details at Convert Creative Suite 6 applications to Creative Cloud membership.

  • Acrobat XI won't install if My Documents is redirected

    We've seen this issue with Adobe Acrobat as well as HP print drivers and a few other installers. To say it is frustrating is an understatement. Hoping someone can shed some light on this.
    As a standard part of our workstation setups, we edit the properties on the My Documents library and change it's location from C:\users\username\documents to H:\Documents  (H: is mapped to a network "home" drive for each user). This ensures that the user's files are saved on the network, where they get backed up daily.
    However, several installers seem to take issue with this and won't install, saying they can't find the H: drive. Adobe's installer is among the guilty parties.
    We have a work-around for the issue... we change the My Documents library back to it's default c: drive location. Run the install, then re-direct it back to the network volume after the install completes.  We have observed that the installer writes nothing to this path (even checking hidden/system files), so it obviously doesn't really need this path to function.
    What is the issue here, and why hasn't Adobe and other vendors addressed it? We know we aren't the only company who redirects libraries in this manner. It's good practice to safeguard your users data. Why do the installers barf on this?
    Inquiring minds want to know!

    Hi daveNOkla,
    Please fill the wish form so that this issue is looked and worked upon by the developers : https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

  • Acrobat Reader cannot be installed???  Version 4-9

    Hi, can anybody help me? My son messed with the registry in XP Pro SP3 and deleted my Acrobat Reader. I tried to reinstall it using everything I read but no luck. Here are the two Errors I get:
    Error 1401.Could not create key \.fdf\AcroExch.FDFDoc\ShellNew. System error
    and
    Error 1402.Could not open key: UNKNOWN\.fdf. System error 5
    I checked and made sure the reg-key had full permission etc. NO LUCK.
    What did my son delete??? Can I recreate the proper Registry Key or Keys?
    Thank you, I need Help, cannot read any .pdf files anymore????????
    JJ

    thanx to U both, here the status trying cleaning!!!
    Run-time error '-2147024882 (8007000e)':
    System Error &H80004005 (-2147467259). Unspecified error
    -I just don't know what my kid deleted?-
    I ran the cleaner anyway and after two try's two Adobe setup entries where deleted. BUT trying to install, I now get these Errors:
    Error 1401.Could not create key
    \.xfdf\AcroExch.XFDFDoc\ShellNew
    Error 1402.Could not open key: UNKNOWN\.xfdf.
    Help Please
    and thanxs for trying graffiti and Pat, I'll try it all!
    HELP
    HELP PLEASE THANX

  • Acrobat Reader won't open

    I previously had a trial version of Acrobat Reader which expired. I then purchased it and have the following issues when I try to open it. Clicking "Reopen" does not do anything. Any help would be appreciated.

    Hi Jessicalang,
    Please provide us the operating system details.
    Did you try to license the trial version or simply reinstalled it again?
    Regards,
    Anand

  • Acrobat Reader Won't Unload

    I'm using Acrobat Reader XI on Windows 7.  It never unloads when I exit the program, so I end up with multiple copies eating up memory and CPU usage.  What gives?

    Both.
    I'm an academic, and in the course of an average day I read a *lot* of PDF files.  I have to keep Process Explorer running all the time so I can manually kill the reader before it cripples my machine.
    Thanks for responding.
    Cheers,
    Ac

  • Acrobat 9 won't install from CS4 dvd

    Yesterday, I reported an issue with Acrobat.  A users PC crashed a few weeks ago & I reinstalled CS4 from the original DVD we purchased.  All applications installed except for Acrobat.  I was instructed to download CS4 from the following website:  http://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html
    then install Acrobat only.  However, when I attempt to install it, the computer hangs at "Preparing to Install..."  The PC isn't frozen, I just can't get the installer to move forward.  Adobe won't help since this is an older version.  All my online searches regarding this issue simply reveal that many other users have the same problem installing Acrobat from DVD - but I can't find anyone who has a solution.  Has anyone in this forum found a work-around to get Acrobat 9 installed?

    The Acrobat 9 download won't accept my CS4 license.  What I ended up doing was jumping through several hoops to get this to work:
    Edited Acrobat out of the registry - no change, still pauses during installation
    Uninstall CS4 entirely
    Run Adobe CS4 Clean Script - see http://www.adobe.com/support/contact/cs4clean.html
    Run Microsoft Installer Cleanup program
    Reinstall CS4 including Acrobat
    Neither the registry edit, Clean Script or Microsoft installer cleanup fix the problem on their own.  Yet, when I did them all in succession, Acrobat installed successfully - finally!  I hope this information spares someone else from investing too many hours to fix their installation problem.

  • Acrobat 9 won't install - trying to stop Print Spooler

    I've tried to install Acrobat 9 on my computer several times, but it gets hung up.  The installation box says that its status is "Stopping Services - Service to stop: Print Spooler".  Any thoughts on how to fix this?

    The Acrobat 9 download won't accept my CS4 license.  What I ended up doing was jumping through several hoops to get this to work:
    Edited Acrobat out of the registry - no change, still pauses during installation
    Uninstall CS4 entirely
    Run Adobe CS4 Clean Script - see http://www.adobe.com/support/contact/cs4clean.html
    Run Microsoft Installer Cleanup program
    Reinstall CS4 including Acrobat
    Neither the registry edit, Clean Script or Microsoft installer cleanup fix the problem on their own.  Yet, when I did them all in succession, Acrobat installed successfully - finally!  I hope this information spares someone else from investing too many hours to fix their installation problem.

  • How to I stop the Preview Pane in Windows 7 retaining control when I open a PDF document using Adobe Acrobat (Reader is NOT installed)

    I have the preview pane active when selecting PDF Documents.  When I open a PDF document I am unable to save any changes. the error message I receive:
    "The documents could not be saved. The file ma be read-only,or another user may have it open. Please save the document with a different name of in a different folder"
    The document is not read only and no other user has it open.  If I turn the preview pane OFF there is no problem saving changes.  I have also un-installed Adobe Reader.
    Other programs (such as Excel, Word) do not experience the same problems as the PDF documents.
    Does anyone have a solution?

    Hi snoreaustralia,
    It sounds like you just need to associate the PDF filename extension with Acrobat, rather than Preview. Please see this document from the Microsoft Help for instructions on choosing the default program for opening a particular file type (in your case, PDF): Change which programs Windows uses by default - Windows Help
    Best,
    Sara

Maybe you are looking for