Acrobat reader X (10.01) upgrade fails, new install also fails.

Acrobat reader 9.4 upgraded itself to reader X ( 10.01 ) Fails to work.
It appeared to finish fine.
But the program will not run when I click on the desktop icon.
I uninstalled it, reinstalled it again, same result It will not run.
I then went to your ftp site downloaded it form there installed it it still  does not run,
I uninstalled it, downloaded 9.4 form the ftp site, It installs and runs fine.
There is no way to send you diagnostic info to adobe as I cannot find an email adress to use.!!!!
I am using windows XP and have acrobat standard 7.1.4 also installed to generate pdf files.
Why does reader 9.4.0 work fine and reader 10.01 fails to work?
I wonder how may people have this problem?

still not fixed......
cannot upgrade to any vesion of reader 10.
error info
acrod32.exe AppVer 10.0.0.396 ModName pgphk.dll
ModVer 8.1.0.0 Offset 000010e6
I also cannot past pictures into this web page!

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    7   libSystem.B.dylib             0x95d9e682 thread_start + 34
    Thread 8:
    0   libSystem.B.dylib             0x95d710fa semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib             0x95d9ec85 _pthread_cond_wait + 1066
    2   libSystem.B.dylib             0x95dcdaa8 pthread_cond_timedwait_relative_np + 47
    3   ...ple.CoreServices.CarbonCore 0x90f78e3d TSWaitOnConditionTimedRelative + 242
    4   ...ple.CoreServices.CarbonCore 0x90f747e3 MPWaitOnQueue + 250
    5   com.adobe.Acrobat.framework   0x00066a2d RunAcrobat + 341980
    6   com.adobe.Acrobat.framework   0x00064126 RunAcrobat + 331477
    7   ...ple.CoreServices.CarbonCore 0x90f587ca PrivateMPEntryPoint + 68
    8   libSystem.B.dylib             0x95d9e7fd _pthread_start + 345
    9   libSystem.B.dylib             0x95d9e682 thread_start + 34
    Thread 9:
    0   libSystem.B.dylib             0x95d97922 kevent + 10
    1   com.adobe.Acrobat.framework   0x00edc352 AcroSecurityBailOutImpl + 12843455
    2   com.adobe.Acrobat.framework   0x00e44d7f AcroSecurityBailOutImpl + 12223468
    3   libSystem.B.dylib             0x95d9e7fd _pthread_start + 345
    4   libSystem.B.dylib             0x95d9e682 thread_start + 34
    Thread 10:  com.apple.CFSocket.private
    0   libSystem.B.dylib             0x95d90066 select$DARWIN_EXTSN + 10
    1   com.apple.CoreFoundation      0x9527bc83 __CFSocketManager + 1091
    2   libSystem.B.dylib             0x95d9e7fd _pthread_start + 345
    3   libSystem.B.dylib             0x95d9e682 thread_start + 34
    Thread 11:
    0   libSystem.B.dylib             0x95d9f046 __semwait_signal + 10
    1   libSystem.B.dylib             0x95dcaec5 nanosleep$UNIX2003 + 188
    2   libSystem.B.dylib             0x95dcae03 usleep$UNIX2003 + 61
    3   com.apple.AppKit              0x96d5bfe1 -[NSUIHeartBeat _heartBeatThread:] + 2039
    4   com.apple.Foundation          0x978a1ad0 -[NSThread main] + 45
    5   com.apple.Foundation          0x978a1a80 __NSThread__main__ + 1499
    6   libSystem.B.dylib             0x95d9e7fd _pthread_start + 345
    7   libSystem.B.dylib             0x95d9e682 thread_start + 34
    Thread 12:
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0xa06118ac  ebx: 0x9520941e  ecx: 0x00000000  edx: 0x0000001d
      edi: 0xa0612294  esi: 0x00000000  ebp: 0xbfffcf18  esp: 0xbfffced0
       ss: 0x0000001f  efl: 0x00010287  eip: 0x95209440   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x00000000
    Binary Images:
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        0x6000 -  0x16f6ff7 +com.adobe.Acrobat.framework 10.1.0 (10.1.0) <B3A2F0C5-6AAF-C7F4-2D67-804B86FC7FAC> /Applications/Adobe Reader.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
    0x1920000 -  0x1a41fff +AdobeACE ??? (???) <8764F712-6333-8E08-EDF7-4414F1A9CE1C> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
    0x1a64000 -  0x2029feb +AdobeAGM ??? (???) <7A72C679-CC12-2C8A-717C-C595E294E688> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
    0x20dc000 -  0x20f9ff7 +AdobeBIB ??? (???) <83F5EE67-C9F9-DC7C-681B-F2EEA04DD6D1> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
    0x2100000 -  0x2424fe3 +com.adobe.CoolType AdobeCoolType 5.08.106.1 (5.08.106.1) <DFA9738F-6A52-52AC-4455-098271C8F0E1> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
    0x15300000 - 0x154f7feb +com.adobe.Acrobat.adm 10.1.0 (10.1.0) <8A8094B3-FEB9-ABF1-ED78-8B041CE5A4E1> /Applications/Adobe Reader.app/Contents/Frameworks/SPPlugins/AdobeADM.bundle/Contents/MacOS/AdobeADM
    0x15630000 - 0x1568ffe7 +AcroSQLite ??? (???) <5C62F963-9742-B74F-CC84-E734E1DC7610> /Applications/Adobe Reader.app/Contents/Frameworks/AcroSQLite.framework/Versions/A/AcroSQLite
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    0x1b6c2000 - 0x1b83afe7  GLEngine ??? (???) <0E1DF3E4-0EEE-9FD8-8F52-FFFCF0DF23A7> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
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    0x1bc9a000 - 0x1bcf7fff +AdobeXMP ??? (???) <E3A59E8C-A514-8A4A-F965-E9C043C7AC96> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
    0x1c861000 - 0x1c887ffb +AdobeBIBUtils ??? (???) <B9888BEE-A939-50E3-1CD3-3313AC14A073> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
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    0x9014b000 - 0x9032dfff  com.apple.imageKit 2.0.3 (1.0) <B4DB05F7-01C5-35EE-7AB9-41BD9D63F075> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Vers ions/A/ImageKit
    0x90484000 - 0x9049cff7  com.apple.CFOpenDirectory 10.6 (10.6) <F9AFC571-3539-6B46-ABF9-46DA2B608819> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
    0x9049d000 - 0x9049dff7  com.apple.Carbon 150 (152) <BD34A993-AF6F-10EE-ACDA-6D11E21A8F37> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
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    0x904da000 - 0x904e4ffb  com.apple.speech.recognition.framework 3.11.1 (3.11.1) <EC0E69C8-A121-70E8-43CF-E6FC4C7779EC> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
    0x904e5000 - 0x90582fe3  com.apple.LaunchServices 362.2 (362.2) <F3952CAB-322F-A12F-57AF-8B91B1D76DDE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
    0x90583000 - 0x905c7ff3  com.apple.coreui 2 (114) <29F8F1A4-1C96-6A0F-4CC2-9B85CF83209F> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    0x905c8000 - 0x9065afe7  com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
    0x9067d000 - 0x90682ff7  com.apple.OpenDirectory 10.6 (10.6) <C1B46982-7D3B-3CC4-3BC2-3E4B595F0231> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
    0x90683000 - 0x9069ffe3  com.apple.openscripting 1.3.1 (???) <DA16DE48-59F4-C94B-EBE3-7FAF772211A2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
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    0x90e90000 - 0x90ec1ff7  libGLImage.dylib ??? (???) <1AF72191-087A-5D75-B3B9-3F537315F635> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
    0x90ec2000 - 0x90f09ffb  com.apple.CoreMediaIOServices 134.0 (1160) <4CD78557-3CDA-A4B5-33CB-BBB876B4463D> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/CoreMediaIOSer vices
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    0x90f32000 - 0x91252ff3  com.apple.CoreServices.CarbonCore 861.34 (861.34) <3DA9098F-B71B-4BDE-5DE5-4B76C49158EB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
    0x912cc000 - 0x916e2ff7  libBLAS.dylib 219.0.0 (compatibility 1.0.0) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
    0x916e3000 - 0x91826fef  com.apple.QTKit 7.6.6 (1756.15) <32C49374-14BC-53E7-FBFF-E11B42A41F56> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
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    0x9188f000 - 0x9189bff7  libkxld.dylib ??? (???) <F0E915AD-6B32-0D5E-D24B-B188447FDD23> /usr/lib/system/libkxld.dylib
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    0x918d9000 - 0x91916ff7  com.apple.CoreMedia 0.484.20 (484.20) <105DDB24-E45F-5473-99E1-B09FDEAE4500> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
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    0x92c74000 - 0x92e72ff3  com.apple.JavaScriptCore 6533.20 (6533.20.20) <C97A479C-FDF9-3F19-2EE0-80288257C477> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
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    0x9323b000 - 0x9323fff7  IOSurface ??? (???) <D849E1A5-6B0C-2A05-2765-850EC39BA2FF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
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    0x964b0000 - 0x964d4ff7  libJPEG.dylib ??? (???) <A50127EB-C202-0436-E62D-41E2E893E436> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJPEG.dylib
    0x9660d000 - 0x96749ff7  com.apple.audio.toolbox.AudioToolbox 1.6.6 (1.6.6) <781018FB-474B-E09C-D419-5BFF80590A10> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
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    0x967ad000 - 0x967adff7  liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
    0x96865000 - 0x96945fe7  com.apple.vImage 4.1 (4.1) <D029C515-08E1-93A6-3705-DD062A3A672C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
    0x969f0000 - 0x96acaffb  com.apple.DesktopServices 1.5.10 (1.5.10) <2BA08DD4-35A2-A0FF-ADEA-B381F0CEEB81> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
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    0x97aff000 - 0x97b32ff3  libTrueTypeScaler.dylib ??? (???) <E5E16584-870F-CBCD-F861-3BB45324DE16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libTrueTypeScaler.dylib
    0x97b3b000 - 0x97f70ff7  libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
    0x97f7f000 - 0x97fd9fe7  com.apple.CorePDF 1.3 (1.3) <696ADD5F-C038-A63B-4732-82E4109379D7> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
    0x98020000 - 0x981fcfe7  libType1Scaler.dylib ??? (???) <CB930F73-3CD3-BF41-645B-470660F57FF6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libType1Scaler.dylib
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    0x981fe000 - 0x982b4ffb  libFontParser.dylib ??? (???) <D85C1840-0FA8-27A2-54B7-FF336099EBC0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
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    0x982e2000 - 0x982edff7  libGL.dylib ??? (???) <4425B9AA-B494-A336-EABB-6BBC9FF4EC4F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
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    0x9864b000 - 0x98691ff7  libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
    0x98692000 - 0x986efff7  com.apple.framework.IOKit 2.0 (???) <A769737F-E0D6-FB06-29B4-915CF4F43420> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
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    0x98bdc000 - 0x98c25fe7  libTIFF.dylib ??? (???) <5CE284EC-F637-EDBB-FDB3-61E86407CBB8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libTIFF.dylib
    0x98c32000 - 0x98d3eff7  libGLProgrammability.dylib ??? (???) <2D172B4E-432F-D18E-EA99-3BD56DBE7649> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dyl ib
    0x98d6b000 - 0x98dacff7  libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <95079B56-0B7B-F114-5C43-5220DBE0FBB1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libRIP.A.dylib
    0x98dee000 - 0x98eaafff  com.apple.ColorSync 4.6.6 (4.6.6) <D00B95AE-2379-CB8E-B18C-FF5B66741C23> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
    0x98eab000 - 0x98f25fff  com.apple.audio.CoreAudio 3.2.6 (3.2.6) <F7C9B01D-45AD-948B-2D26-9736524C1A33> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x98fba000 - 0x98ffaff7  com.apple.ImageCaptureCore 1.0.4 (1.0.4) <CE815114-CEFA-4AF4-7365-7908428AB733> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
    0x9906a000 - 0x9907efe7  libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib
    0x9907f000 - 0x9908dff7  com.apple.opengl 1.6.12 (1.6.12) <81AEF74E-E33A-B021-9CDB-6199104105FF> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x9913f000 - 0x99149fe7  com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
    0x9914a000 - 0x99443fef  com.apple.QuickTime 7.6.6 (1756.15) <C2567783-4EAC-6803-522B-D701B95C4DAE> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
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    0x9957f000 - 0x9957fff7  com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <1DEC639C-173D-F808-DE0D-4070CC6F5BC7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
    0x99580000 - 0x99a39ffb  com.apple.VideoToolbox 0.484.20 (484.20) <E7B9F015-2569-43D7-5268-375ED937ECA5> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbox
    0x99a3a000 - 0x99a87feb  com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <136BFA48-D456-B677-3B5D-40A6946C3A09> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordServer
    0x99ac0000 - 0x99acaff7  com.apple.HelpData 2.0.5 (34.1.1) <A9CF754F-B254-5D40-B8B5-F35414DFD875> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
    0xffff0000 - 0xffff1fff  libSystem.B.dylib ??? (???) <ADF8138B-2384-2FC0-CCBF-C4721B53568A> /usr/lib/libSystem.B.dylib
    Model: iMac11,2, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.06 GHz, 4 GB, SMC 1.64f5
    Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.5
    Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: SAMSUNG HD502HJ, 465.76 GB
    Serial ATA Device: OPTIARC DVD RW AD-5680H
    USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfd100000
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd120000
    USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8502, 0xfd110000
    USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfa100000
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8215, 0xfa111000
    USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0xfa120000
    Printing as image:
    Process:         AdobeReader [3814]
    Path:            /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
    Identifier:      com.adobe.Reader
    Version:         10.1.0 (10.1.0)
    Code Type:       X86 (Native)
    Parent Process:  launchd [87]
    Date/Time:       2011-06-18 22:29:49.584 -0500
    OS Version:      Mac OS X 10.6.7 (10J869)
    Report Version:  6
    Interval Since Last Report:          834604 sec
    Crashes Since Last Report:           4
    Per-App Interval Since Last Report:  534 sec
    Per-App Crashes Since Last Report:   3
    Anonymous UUID:                      A53C6811-1170-42FB-B252-FDD6EF1FC1AD
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   com.apple.CoreFoundation      0x95209440 CFURLCopyAbsoluteURL + 48
    1   com.apple.CoreFoundation      0x95254624 _CFFindBundleResources + 740
    2   com.apple.CoreFoundation      0x952510f3 CFBundleCopyResourceURL + 147
    3   com.apple.CoreFoundation      0x95261526 CFBundleCopyLocalizedString + 694
    4   ...e.print.framework.PrintCore 0x905e6fcd OpaquePMPaper::CreateLocalizedPaperName(OpaquePMPrinter*) + 355
    5   ...e.print.framework.PrintCore 0x905e9e7a PMPaperCreateLocalizedName + 202
    6   AdobeAGM                      0x01c863d7 AGMTerminate + 1732436
    7   AdobeAGM                      0x01bd463b AGMTerminate + 1003960
    8   AdobeAGM                      0x01bd4bbe AGMTerminate + 1005371
    9   AdobeAGM                      0x01bd4dec AGMTerminate + 1005929
    10  AdobeAGM                      0x01c19a80 AGMTerminate + 1287677
    11  AdobeAGM                      0x01c0e729 AGMTerminate + 1241766
    12  AdobeAGM                      0x01c090a3 AGMTerminate + 1219616
    13  AdobeAGM                      0x01c00114 AGMTerminate + 1182865
    14  AdobeAGM                      0x01c00830 AGMTerminate + 1184685
    15  AdobeAGM                      0x01af9388 AGMTerminate + 106245
    16  AdobeAGM                      0x01af9bf2 AGMTerminate + 108399
    17  com.adobe.Acrobat.framework   0x00d30066 AcroSecurityBailOutImpl + 11089619
    18  com.adobe.Acrobat.framework   0x00ca1583 AcroSecurityBailOutImpl + 10505200
    19  com.adobe.Acrobat.framework   0x00ca3230 AcroSecurityBailOutImpl + 10512541
    20  com.adobe.Acrobat.framework   0x0028b82d RunAcrobatInBrowser + 151284
    21  com.adobe.Acrobat.framework   0x0028bc47 RunAcrobatInBrowser + 152334
    22  com.adobe.Acrobat.framework   0x0028bfe2 RunAcrobatInBrowser + 153257
    23  com.adobe.Acrobat.framework   0x0028c0fe RunAcrobatInBrowser + 153541
    24  com.adobe.Acrobat.framework   0x00505404 AcroSecurityBailOutImpl + 2525809
    25  com.adobe.Acrobat.framework   0x004657cc AcroSecurityBailOutImpl + 1871417
    26  com.adobe.Acrobat.framework   0x0067ee8b AcroSecurityBailOutImpl + 4072696
    27  com.adobe.Acrobat.framework   0x004925d2 AcroSecurityBailOutImpl + 2055231
    28  com.adobe.Acrobat.framework   0x00492718 AcroSecurityBailOutImpl + 2055557
    29  com.adobe.Acrobat.framework   0x0088eaac AcroSecurityBailOutImpl + 6234393
    30  com.adobe.Acrobat.framework   0x0088e85c AcroSecurityBailOutImpl + 6233801
    31  com.adobe.Acrobat.framework   0x00242a4e RunAcrobat + 2291709
    32  com.apple.AppKit              0x96c30c46 -[NSApplication sendAction:to:from:] + 112
    33  com.apple.AppKit              0x96c30af9 -[NSMenuItem _corePerformAction] + 435
    34  com.apple.AppKit              0x96c307eb -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 174
    35  com.apple.AppKit              0x96c306da -[NSMenu performActionForItemAtIndex:] + 65
    36  com.apple.AppKit              0x96c3068d -[NSMenu _internalPerformActionForItemAtIndex:] + 50
    37  com.apple.AppKit              0x96c305f3 -[NSMenuItem _internalPerformActionThroughMenuIfPossible] + 97
    38  com.apple.AppKit              0x96c30537 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 336
    39  com.apple.AppKit              0x96c24c61 NSSLMMenuEventHandler + 404
    40  com.apple.HIToolbox           0x94884c2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
    41  com.apple.HIToolbox           0x94883ef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
    42  com.apple.HIToolbox           0x948a67f3 SendEventToEventTarget + 52
    43  com.apple.HIToolbox           0x948d2e87 SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 448
    44  com.apple.HIToolbox           0x948f7b90 SendMenuCommandWithContextAndModifiers + 66
    45  com.apple.HIToolbox           0x948f7b47 SendMenuItemSelectedEvent + 121
    46  com.apple.HIToolbox           0x948f7a5d FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 152
    47  com.apple.HIToolbox           0x948c7160 MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 454
    48  com.apple.HIToolbox           0x948c68bb _HandleMenuSelection2 + 465
    49  com.apple.HIToolbox           0x948c66d9 _HandleMenuSelection + 53
    50  com.apple.AppKit              0x96c1e1a2 _NSHandleCarbonMenuEvent + 285
    51  com.apple.AppKit              0x96bf2d3e _DPSNextEvent + 2304
    52  com.apple.AppKit              0x96bf1fce -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
    53  com.apple.AppKit              0x96bb4247 -[NSApplication run] + 821
    54  com.adobe.Acrobat.framework   0x000149d5 RunAcrobat + 6020
    55  com.adobe.Acrobat.framework   0x0001338d RunAcrobat + 316
    56  com.adobe.Reader              0x00001e92 main + 94
    57  com.adobe.Reader              0x00001e16 start + 54
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib             0x95d97922 kevent + 10
    1   libSystem.B.dylib             0x95d9803c _dispatch_mgr_invoke + 215
    2   libSystem.B.dylib             0x95d974f9 _dispatch_queue_invoke + 163
    3   libSystem.B.dylib             0x95d9729e _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib             0x95d96d21 _pthread_wqthread + 390
    5   libSystem.B.dylib             0x95d96b66 start_wqthread + 30
    Thread 2:
    0   libSystem.B.dylib             0x95d9f046 __semwait_signal + 10
    1   libSystem.B.dylib             0x95d9ed02 _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x95da0998 pthread_cond_wait$UNIX2003 + 73
    3   ...ple.CoreServices.CarbonCore 0x90f8d48e TSWaitOnCondition + 126
    4   ...ple.CoreServices.CarbonCore 0x90f78e15 TSWaitOnConditionTimedRelative + 202
    5   ...ple.CoreServices.CarbonCore 0x90f747e3 MPWaitOnQueue + 250
    6   AdobeACE                      0x01922737 ACEInitialize + 3741
    7   AdobeACE                      0x019226ad ACEInitialize + 3603
    8   ...ple.CoreServices.CarbonCore 0x90f587ca PrivateMPEntryPoint + 68
    9   libSystem.B.dylib             0x95d9e7fd _pthread_start + 345
    10  libSystem.B.dylib             0x95d9e682 thread_start + 34
    Thread 3:
    0   libSystem.B.dylib             0x95d9f046 __semwait_signal + 10
    1   libSystem.B.dylib             0x95d9ed02 _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x95da0998 pthread_cond_wait$UNIX2003 + 73
    3   ...ple.CoreServices.CarbonCore 0x90f8d48e TSWaitOnCondition + 126
    4   ...ple.CoreServices.CarbonCore 0x90f78e15 TSWaitOnConditionTimedRelative + 202
    5   ...ple.CoreServices.CarbonCore 0x90f747e3 MPWaitOnQueue + 250
    6   AdobeACE                      0x01922737 ACEInitialize + 3741
    7   AdobeACE                      0x019226ad ACEInitialize + 3603
    8   ...ple.CoreServices.CarbonCore 0x90f587ca PrivateMPEntryPoint + 68
    9   libSystem.B.dylib             0x95d9e7fd _pthread_start + 345
    10  libSystem.B.dylib             0x95d9e682 thread_start + 34
    Thread 4:
    0   libSystem.B.dylib             0x95d9f046 __semwait_signal + 10
    1   libSystem.B.dylib             0x95d9ed02 _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x95da0998 pthread_cond_wait$UNIX2003 + 73
    3   ...ple.CoreServices.CarbonCore 0x90f8d48e TSWaitOnCondition + 126
    4   ...ple.CoreServices.CarbonCore 0x90f78e15 TSWaitOnConditionTimedRelative + 202
    5   ...ple.CoreServices.CarbonCore 0x90f747e3 MPWaitOnQueue + 250
    6   AdobeACE                      0x01922737 ACEInitialize + 3741
    7   AdobeACE                      0x019226ad ACEInitialize + 3603
    8   ...ple.CoreServices.CarbonCore 0x90f587ca PrivateMPEntryPoint + 68
    9   libSystem.B.dylib             0x95d9e7fd _pthread_start + 345
    10  libSystem.B.dylib             0x95d9e682 thread_start + 34
    Thread 5:
    0   libSystem.B.dylib             0x95d9f046 __semwait_signal + 10
    1   libSystem.B.dylib             0x95d9ed02 _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x95da0998 pthread_cond_wait$UNIX2003 + 73
    3   AdobeAGM                      0x01a6f79c AGMInitialize + 33770
    4   AdobeAGM                      0x01a6f6d6 AGMInitialize + 33572
    5   AdobeAGM                      0x01a6f231 AGMInitialize + 32383
    6   libSystem.B.dylib             0x95d9e7fd _pthread_start + 345
    7   libSystem.B.dylib             0x95d9e682 thread_start + 34
    Thread 6:
    0   libSystem.B.dylib             0x95d9f046 __semwait_signal + 10
    1   libSystem.B.dylib             0x95d9ed02 _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x95da0998 pthread_cond_wait$UNIX2003 + 73
    3   AdobeAGM                      0x01a6f79c AGMInitialize + 33770
    4   AdobeAGM                      0x01a6f6d6 AGMInitialize + 33572
    5   AdobeAGM                      0x01a6f231 AGMInitialize + 32383
    6   libSystem.B.dylib             0x95d9e7fd _pthread_start + 345
    7   libSystem.B.dylib             0x95d9e682 thread_start + 34
    Thread 7:
    0   libSystem.B.dylib             0x95

    First of all, it is important to remember that "sometimes, things happen" to computers, and that a problem that you are experiencing may be a unique set of circumstances, and not necessarily a defect in the software.
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    3. Reset the Printing System. In System Preferences > Print & Fax, right click on the list of printers. There will be a menu command "Reset Printing System". Note that this will delete all your print queues, and you will need to add them again.
    4. Is there a crash with every document? Try changing some of the print menu options. Any reason that you are printing as an image? Try not doing that.
    5. There doesn't seem to be anything reported in the crash logs, but do you have any third-party software that runs at startup, or in the background? Very often these things can interfere with many processes.

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    Hi Robert,
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