Acrobat Reader X "An Internal Error Has Occurred"

I have a Windows 7 Professional 64-Bit machine running Acrobat Reader X.  Both the machine and Reader are updated with the latest patches.
The primary user on the machine can use the program.  A second (also an administrator) user on the same machine gets the error "an internal error has occurred" and reader fails to start.
I have since tracked this down to: if "Enabled Protected Mode at startup" is enabled you get this error. If it is disabled you do not.
How I got there: I used compatibility mode set to "Windows XP SP3" to launch the program, which caused protected mode to fail (but not bomb the program).  Once I was into the program I disabled protected mode, turned compatibility mode off, and now it works.
Turn protected mode back on and BAM you get the error next time you launch the program.

Good day Andre,
Try to run a permissions repair on your hard drive (Disk Utility).
If that doesn't resolve the issue, try updating Acrobat X to 10.1.2 by downloading and installing the update from here: http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Macintosh
Let us know how it goes!
Kind regards,
David

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    Caused by: javax.naming.NameNotFoundException: While trying to lookup 'DocumentManager#oracle.wsm.policymanager.bean.ejb.IRemoteDocumentManager' didn't find subcontext 'DocumentManager#oracle'. Resolved ''; remaining name 'DocumentManager#oracle/wsm/policymanager/bean/ejb/IRemoteDocumentManager'
    at weblogic.jndi.internal.BasicNamingNode.newNameNotFoundException(BasicNamingNode.java:1139)
    at weblogic.jndi.internal.BasicNamingNode.lookupHere(BasicNamingNode.java:247)
    at weblogic.jndi.internal.ServerNamingNode.lookupHere(ServerNamingNode.java:182)
    at weblogic.jndi.internal.BasicNamingNode.lookup(BasicNamingNode.java:206)
    at weblogic.jndi.internal.WLEventContextImpl.lookup(WLEventContextImpl.java:254)
    at weblogic.jndi.internal.WLContextImpl.lookup(WLContextImpl.java:411)
    at javax.naming.InitialContext.lookup(InitialContext.java:392)
    at oracle.wsm.policymanager.BeanFactory$2.run(BeanFactory.java:660)
    at javax.security.auth.Subject.doAsPrivileged(Subject.java:517)
    at oracle.security.jps.internal.jaas.AccActionExecutor.execute(AccActionExecutor.java:47)
    at oracle.security.jps.internal.jaas.CascadeActionExecutor$SubjectPrivilegedExceptionAction.run(CascadeActionExecutor.java:79)
    at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
    at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:146)
    at weblogic.security.Security.runAs(Security.java:61)
    at oracle.security.jps.wls.jaas.WlsActionExecutor.execute(WlsActionExecutor.java:48)
    at oracle.security.jps.internal.jaas.CascadeActionExecutor.execute(CascadeActionExecutor.java:52)
    at oracle.wsm.policymanager.BeanFactory.getJndiObj(BeanFactory.java:652)
    [2011-05-26T11:24:33.934+05:30] [soa_server1] [ERROR] [OWS-04086] [oracle.webservices.service] [tid: [ACTIVE].ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: anonymous] [ecid: 359fcc09b83fdf1b:118ea4c0:130287ed6b1:-8000-00000000000107fe,0:1] [APP: soa-infra] oracle.fabric.common.PolicyEnforcementException: PolicySet Invalid: WSM-06162 PolicyReference The policy referenced by URI "oracle/no_authentication_service_policy" could not be retrieved as connection to Policy Manager cannot be established at "t3://host1.example.com:7011,host1.example.com:8001" due to invalid configuration or inactive state. [[
    at oracle.integration.platform.common.InterceptorChainImpl.createPolicyEnforcementException(InterceptorChainImpl.java:282)
    at oracle.integration.platform.common.InterceptorChainImpl.processRequest(InterceptorChainImpl.java:128)
    at oracle.integration.platform.common.mgmt.InterceptorChainManager.processRequest(InterceptorChainManager.java:235)
    at oracle.j2ee.ws.server.mgmt.runtime.SuperServerInterceptorPipeline.handleRequest(SuperServerInterceptorPipeline.java:155)
    at oracle.j2ee.ws.server.provider.management.AbstractProviderInterceptorPipeline.executeRequestInterceptorChain(AbstractProviderInterceptorPipeline.java:563)
    at oracle.j2ee.ws.server.provider.ProviderProcessor.executeInterceptorRequestChain(ProviderProcessor.java:921)
    at oracle.j2ee.ws.server.WebServiceProcessor.processRequest(WebServiceProcessor.java:230)
    at oracle.j2ee.ws.server.WebServiceProcessor.doService(WebServiceProcessor.java:192)
    at oracle.j2ee.ws.server.WebServiceServlet.doPost(WebServiceServlet.java:459)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
    at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
    at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
    at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300)
    at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
    at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:111)
    at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:313)
    at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:413)
    at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:94)
    at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:161)
    at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
    at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:136)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
    at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3715)
    at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3681)
    at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
    at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
    at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2277)
    at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2183)
    at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1454)
    at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
    at weblogic.work.ExecuteThread.run(ExecuteThread.java:178)
    [2011-05-26T11:24:33.936+05:30] [soa_server1] [ERROR] [OWS-04115] [oracle.webservices.service] [tid: [ACTIVE].ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: anonymous] [ecid: 359fcc09b83fdf1b:118ea4c0:130287ed6b1:-8000-00000000000107fe,0:1] [APP: soa-infra] An error occurred for port: {http://xmlns.oracle.com/bpel/services/IdentityService}IdentityServicePort: oracle.fabric.common.PolicyEnforcementException: PolicySet Invalid: WSM-06162 PolicyReference The policy referenced by URI "oracle/no_authentication_service_policy" could not be retrieved as connection to Policy Manager cannot be established at "t3://host1.example.com:7011,host1.examplecom:8001" due to invalid configuration or inactive state. .
    [2011-05-26T11:24:33.937+05:30] [soa_server1] [ERROR] [] [oracle.soa.services.workflow.worklist] [tid: [ACTIVE].ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: weblogic] [ecid: 359fcc09b83fdf1b:118ea4c0:130287ed6b1:-8000-00000000000107fe,0] [APP: worklistapp] <.> Identity Service soap error.[[
    BPMIdentityService encountered soap error in method invoke with fault "".
    Ensure that the soap message is properly formed and has all necessary attributes and elements. Contact Oracle Support Services if error is not fixable.
    ORABPEL-10592
    Identity Service soap error.
    BPMIdentityService encountered soap error in method invoke with fault "".
    Ensure that the soap message is properly formed and has all necessary attributes and elements. Contact Oracle Support Services if error is not fixable.
    at oracle.bpel.services.identity.client.IdentityServiceSOAPClient.convertSOAPFaultException(IdentityServiceSOAPClient.java:321)
    at oracle.bpel.services.identity.client.IdentityServiceSOAPClient.invoke(IdentityServiceSOAPClient.java:274)
    at oracle.bpel.services.identity.client.IdentityServiceSOAPClient.lookupUser(IdentityServiceSOAPClient.java:350)
    at oracle.bpel.services.identity.client.AbstractIdentityServiceClient.lookupUser(AbstractIdentityServiceClient.java:182)
    at oracle.bpel.worklistapp.util.WorklistUtil.getCurrentUser(WorklistUtil.java:519)
    at oracle.bpel.worklistapp.tasklist.beans.view.TaskListTaskFlowParams.setTaskFlowParams(TaskListTaskFlowParams.java:359)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at com.sun.el.parser.AstValue.invoke(Unknown Source)
    at com.sun.el.MethodExpressionImpl.invoke(Unknown Source)
    at oracle.adf.controller.internal.util.ELInterfaceImpl.invokeMethod(ELInterfaceImpl.java:173)
    at oracle.adfinternal.controller.activity.MethodCallActivityLogic.execute(MethodCallActivityLogic.java:162)
    at oracle.adfinternal.controller.engine.ControlFlowEngine.executeActivity(ControlFlowEngine.java:993)
    at oracle.adfinternal.controller.engine.ControlFlowEngine.doRouting(ControlFlowEngine.java:879)
    at oracle.adfinternal.controller.engine.ControlFlowEngine.doRouting(ControlFlowEngine.java:778)
    at oracle.adfinternal.controller.engine.ControlFlowEngine.invokeTaskFlow(ControlFlowEngine.java:243)
    at oracle.adfinternal.controller.state.ChildViewPortContextImpl.invokeTaskFlow(ChildViewPortContextImpl.java:104)
    at oracle.adfinternal.controller.state.ControllerState.createChildViewPort(ControllerState.java:1380)
    at oracle.adfinternal.controller.ControllerContextImpl.createChildViewPort(ControllerContextImpl.java:78)
    at oracle.adf.controller.internal.binding.DCTaskFlowBinding.createRegionViewPortContext(DCTaskFlowBinding.java:440)
    at oracle.adf.controller.internal.binding.DCTaskFlowBinding.getViewPort(DCTaskFlowBinding.java:358)
    at oracle.adf.controller.internal.binding.TaskFlowRegionModel.doProcessBeginRegion(TaskFlowRegionModel.java:164)
    at oracle.adf.controller.internal.binding.TaskFlowRegionModel.processBeginRegion(TaskFlowRegionModel.java:112)
    at oracle.adf.controller.internal.binding.TaskFlowRegionController.doRegionRefresh(TaskFlowRegionController.java:241)
    at oracle.adf.controller.internal.binding.TaskFlowRegionController.refreshRegion(TaskFlowRegionController.java:119)
    at oracle.adf.model.binding.DCBindingContainer.internalRefreshControl(DCBindingContainer.java:3206)
    at oracle.adf.model.binding.DCBindingContainer.refresh(DCBindingContainer.java:2878)
    at oracle.adf.controller.v2.lifecycle.PageLifecycleImpl.prepareModel(PageLifecycleImpl.java:115)
    at oracle.adf.controller.v2.lifecycle.Lifecycle$2.execute(Lifecycle.java:137)
    at oracle.adfinternal.controller.lifecycle.LifecycleImpl.executePhase(LifecycleImpl.java:197)
    at oracle.adfinternal.controller.faces.lifecycle.ADFPhaseListener.access$400(ADFPhaseListener.java:23)
    at oracle.adfinternal.controller.faces.lifecycle.ADFPhaseListener$PhaseInvokerImpl.startPageLifecycle(ADFPhaseListener.java:238)
    at oracle.adfinternal.controller.faces.lifecycle.ADFPhaseListener$1.after(ADFPhaseListener.java:274)
    at oracle.adfinternal.controller.faces.lifecycle.ADFPhaseListener.afterPhase(ADFPhaseListener.java:75)
    at oracle.adfinternal.controller.faces.lifecycle.ADFLifecyclePhaseListener.afterPhase(ADFLifecyclePhaseListener.java:53)
    at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl._executePhase(LifecycleImpl.java:399)
    at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java:186)
    at javax.faces.webapp.FacesServlet.service(FacesServlet.java:265)
    at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
    at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
    at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300)
    at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
    at oracle.help.web.rich.OHWFilter.doFilter(Unknown Source)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
    at oracle.bpel.worklistapp.SessionTimeoutFilter.doFilter(SessionTimeoutFilter.java:209)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
    at oracle.adf.model.servlet.ADFBindingFilter.doFilter(ADFBindingFilter.java:205)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
    at oracle.adfinternal.view.faces.webapp.rich.RegistrationFilter.doFilter(RegistrationFilter.java:106)
    at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl$FilterListChain.doFilter(TrinidadFilterImpl.java:446)
    Thanks

    Looks like a deployment/configuration issue with WSM:
    Policy Manager cannot be established at "t3://host1.example.com:7011,host1.example.com:8001" due to invalid configuration or inactive state. .
    This looks like a dev environment issue. Probably best to post to the internal forum.

  • Warning An internal error has occurred in method getMarkup()

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    I have created simple portlet using Oracle JDeveloper and it is deployed to OAS 10.1.3, When I register wsrp provider to Oracle as portal 10.2.1 and add portlet to some page, then on page is shown following error: "Error: Could not get markup. The cookie or session is invalid or there is a runtime exception."
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