Acrobat Reader X crash when printing

I just stayed up half the night to updated 40 computers from Reader 9.4 to
X (10.0.1) in a Windows 2003 SBS domain. All of them now crash when attempting to print to network
printers (i.e. those installed on a server and shared to the workstations), so I just had to remove X and revert back to 9.4 to get them to print. The problem occurs whether I use the direct download method (via adobe.com) or my distributable copy.
Does anyone know what is happening here?

Turning off Protected mode does resolve the problem immediately, and turning it on again restores the problem. Of cours, this leaves me without a permanent fix, so I am very hesitant to upgrade all the computers again. Is there a fix on the way?
I do not know if this is any help, but here is the content of the appcompt.txt file generated for MS error reporting of the issue.
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="AcroRd32.exe" FILTER="GRABMI_FILTER_PRIVACY">
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    <MATCHING_FILE NAME="ACE.dll" SIZE="818568" CHECKSUM="0x1973CE92" BIN_FILE_VERSION="2.17.17.1" BIN_PRODUCT_VERSION="2.17.0.1" PRODUCT_VERSION="63.444500" FILE_DESCRIPTION="Adobe Color Engine" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="ACE 2010/10/12-08:45:30" FILE_VERSION="2.17.17.1" ORIGINAL_FILENAME="ACE.dll" INTERNAL_NAME="ACE" LEGAL_COPYRIGHT="© 1999-2010 Adobe Systems Incorporated" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xD44DF" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="2.17.17.1" UPTO_BIN_PRODUCT_VERSION="2.17.0.1" LINK_DATE="10/25/2010 21:35:09" UPTO_LINK_DATE="10/25/2010 21:35:09" VER_LANGUAGE="English (United States) [0x800]" />
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    <MATCHING_FILE NAME="Acrofx32.dll" SIZE="63384" CHECKSUM="0xA74B0426" BIN_FILE_VERSION="10.0.1.434" BIN_PRODUCT_VERSION="10.0.1.434" PRODUCT_VERSION="10.0.1.434" FILE_DESCRIPTION="Lotus Notes Field Exchange Module for Adobe Acrobat" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="Adobe Acrobat" FILE_VERSION="10.0.1.434" ORIGINAL_FILENAME="Acrofx32.dll" LEGAL_COPYRIGHT="Copyright 1984-2011 Adobe Systems Incorporated and its licensors. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1BFAA" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.0.1.434" UPTO_BIN_PRODUCT_VERSION="10.0.1.434" LINK_DATE="01/30/2011 13:55:18" UPTO_LINK_DATE="01/30/2011 13:55:18" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="AcroRd32.dll" SIZE="23687576" CHECKSUM="0x4DB28CE3" BIN_FILE_VERSION="10.0.1.434" BIN_PRODUCT_VERSION="10.0.1.434" PRODUCT_VERSION="10.0.1.434" FILE_DESCRIPTION="Adobe Reader " COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="Adobe Reader" FILE_VERSION="10.0.1.434" ORIGINAL_FILENAME="AcroRd32.dll" LEGAL_COPYRIGHT="Copyright 1984-2011 Adobe Systems Incorporated and its licensors. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x50004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x16A1966" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.0.1.434" UPTO_BIN_PRODUCT_VERSION="10.0.1.434" LINK_DATE="01/30/2011 14:59:28" UPTO_LINK_DATE="01/30/2011 14:59:28" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="AcroRd32.exe" SIZE="1306008" CHECKSUM="0xC157CC6D" BIN_FILE_VERSION="10.0.1.434" BIN_PRODUCT_VERSION="10.0.1.434" PRODUCT_VERSION="10.0.1.434" FILE_DESCRIPTION="Adobe Reader " COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="Adobe Reader" FILE_VERSION="10.0.1.434" ORIGINAL_FILENAME="AcroRd32.exe" LEGAL_COPYRIGHT="Copyright 1984-2011 Adobe Systems Incorporated and its licensors. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x50004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x141130" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.0.1.434" UPTO_BIN_PRODUCT_VERSION="10.0.1.434" LINK_DATE="01/30/2011 14:01:44" UPTO_LINK_DATE="01/30/2011 14:01:44" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="AcroRd32Info.exe" SIZE="17824" CHECKSUM="0x4979785E" BIN_FILE_VERSION="10.0.1.434" BIN_PRODUCT_VERSION="10.0.1.434" PRODUCT_VERSION="10.0.1.434" FILE_DESCRIPTION="Adobe Reader " COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="Adobe Reader" FILE_VERSION="10.0.1.434" ORIGINAL_FILENAME="AcroRd32Info.exe" LEGAL_COPYRIGHT="Copyright 1984-2011 Adobe Systems Incorporated and its licensors. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x50004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x120FB" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.0.1.434" UPTO_BIN_PRODUCT_VERSION="10.0.1.434" LINK_DATE="01/30/2011 14:13:30" UPTO_LINK_DATE="01/30/2011 14:13:30" VER_LANGUAGE="English (United States) [0x409]" />
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    <MATCHING_FILE NAME="AdobeCollabSync.exe" SIZE="1219488" CHECKSUM="0xC4A7FAA5" BIN_FILE_VERSION="10.0.1.434" BIN_PRODUCT_VERSION="10.0.1.434" PRODUCT_VERSION="10.0.1.434" FILE_DESCRIPTION="Adobe Collaboration Synchronizer 10.0" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="Adobe Collaboration Synchronizer" FILE_VERSION="10.0.1.434" ORIGINAL_FILENAME="AdobeCollabSync.exe" LEGAL_COPYRIGHT="Copyright 1984-2011 Adobe Systems Incorporated and its licensors. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x50004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x12ACED" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.0.1.434" UPTO_BIN_PRODUCT_VERSION="10.0.1.434" LINK_DATE="01/30/2011 14:03:42" UPTO_LINK_DATE="01/30/2011 14:03:42" />
    <MATCHING_FILE NAME="AdobeLinguistic.dll" SIZE="757664" CHECKSUM="0x64491DB" BIN_FILE_VERSION="5.1.0.13503" BIN_PRODUCT_VERSION="5.1.32.1" PRODUCT_VERSION="5.1.0" FILE_DESCRIPTION="Linguistic Library" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="Adobe Linguisitc Library" FILE_VERSION="5.1.0.13503" ORIGINAL_FILENAME="AdobeLinguistic.dll" INTERNAL_NAME="Lilo" LEGAL_COPYRIGHT="Copyright 1999-2010 Adobe Systems Incorporated. All Rights Reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xBEE1C" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="5.1.0.13503" UPTO_BIN_PRODUCT_VERSION="5.1.32.1" LINK_DATE="09/21/2010 04:35:59" UPTO_LINK_DATE="09/21/2010 04:35:59" VER_LANGUAGE="English (United States) [0x409]" />
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    <MATCHING_FILE NAME="AdobeXMP.dll" SIZE="304536" CHECKSUM="0x65E2AA7E" BIN_FILE_VERSION="5.2.1.10630" BIN_PRODUCT_VERSION="5.2.0.0" PRODUCT_VERSION="63.139439" FILE_DESCRIPTION="Adobe XMP Core 5.2-c001 ( 32 bit )" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="Adobe XMP Core 2010/09/27-13:37:26" FILE_VERSION="5.2-c001 ( 32 bit ), 63.139439, 2010/09/27-13:37:26" ORIGINAL_FILENAME="AdobeXMP.dll" INTERNAL_NAME="AdobeXMPCore" LEGAL_COPYRIGHT="Copyright 2002-2009, Adobe Systems Incorporated. All Rights Reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x56D2F" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="5.2.1.10630" UPTO_BIN_PRODUCT_VERSION="5.2.0.0" LINK_DATE="09/28/2010 00:29:03" UPTO_LINK_DATE="09/28/2010 00:29:03" VER_LANGUAGE="English (United States) [0x800]" />
    <MATCHING_FILE NAME="AGM.dll" SIZE="5503368" CHECKSUM="0xFF6CA2E6" BIN_FILE_VERSION="4.21.17.1" BIN_PRODUCT_VERSION="4.21.0.1" PRODUCT_VERSION="67.451290" FILE_DESCRIPTION="Adobe Graphics Manager" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="AGM 2010/12/15-12:34:02" FILE_VERSION="4.21.17.1" ORIGINAL_FILENAME="AGM.dll" INTERNAL_NAME="AGM" LEGAL_COPYRIGHT="© 1984-2009 Adobe Systems Incorporated" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x54EF1C" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.21.17.1" UPTO_BIN_PRODUCT_VERSION="4.21.0.1" LINK_DATE="01/30/2011 15:01:54" UPTO_LINK_DATE="01/30/2011 15:01:54" VER_LANGUAGE="English (United States) [0x800]" />
    <MATCHING_FILE NAME="ahclient.dll" SIZE="222920" CHECKSUM="0xE03BD862" BIN_FILE_VERSION="1.5.0.31" BIN_PRODUCT_VERSION="1.5.0.31" PRODUCT_VERSION="1,5,0,31" FILE_DESCRIPTION="Adobe Help Client Library" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME=" AdobeHelp Dynamic Link Library" FILE_VERSION="1,5,0,31" ORIGINAL_FILENAME="ahclient.dll" INTERNAL_NAME="AdobeHelp" LEGAL_COPYRIGHT="Copyright (C) 2008 Adobe Systems Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x423C3" LINKER_VERSION="0x10000" UPTO_BIN_FILE_VERSION="1.5.0.31" UPTO_BIN_PRODUCT_VERSION="1.5.0.31" LINK_DATE="09/14/2010 09:36:44" UPTO_LINK_DATE="09/14/2010 09:36:44" VER_LANGUAGE="English (United States) [0x409]" />
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Zusatzinformation 2:    0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3:    0a9e
Zusatzinformation 4:    0a9e372d3b4ad19135b953a78882e789
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I have a Phaser 7500, and it works fine with ID, PS, AI, and Acrobat Reader 9.5
But crashes with Acrobat Pro 9.5 and Lightroom 3.6
Latest drivers for the Phaser in installed, tried the Repais Acrobat Installation but
it' says it isn't necesary
Process:         AdobeAcrobat [6142]
Path:            /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier:      com.adobe.Acrobat.Pro
Version:         9.5.0 (9.5.0)
Code Type:       X86 (Native)
Parent Process: launchd [178]
Date/Time:       2012-01-23 17:35:51.285 +0100
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:          573578 sec
Per-App Interval Since Last Report: 318700 sec
Per-App Crashes Since Last Report:   1
Anonymous UUID:                      2FBD03A6-9A6E-407D-B683-2DA98F1D700F
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000030000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Adobe Acrobat Reader 10.1.2 Print Issues - Windows Crash Error (2 Sided)

Have recently had issueswith our upgrades from 10.1.1 to 10.1.2 in regards to the following:
When printing 2 sided on a Fuji Xerox Firefly C4400 Atheros, application crashes after printing first 4 pages.
Thus, have tried the patch fix that was recommended on cpsid_92870 however this has not fixed the problem.
Have also tried the solution with the duplexing but still same issue, Windows crashes.
Have also tried solution to remove Windows patch KB4332667 and still same issue.
Screen shots will be provided upon request with the errors.
Currently running:
Windows XP SP3
Adobe Acrobat Reader 10.1.2
Printer Drivers are the latest and over 500 users on network. 485 are working on 10.1.1 which do not have this issue.
Is there any solution or 10.1.3 patch release that will address this issue?
Last Adobe user to work on this was Atul.

Sonal2890, thanks for your inquiry and I will try to provide as much information as possible.
1. What happens if inspite of using 'Print on both sides', you check Duplex setting from Properties dialog (As you do previously)?
      The Adobe Reader X Shuts down and is unable to print and displays a message stating it has incurred a problem. Please note, we are running IE7.
2. What happens if you print with any other application (Word/notepad)
     The documents print fine. IT is only when you print this particular document which is enabled in protected mode and double sided. Have tried the patch and the resolution of unticking the duplex methodology and the issue still persists.
     Crash Logs have already been submitted already. Have added the SEnd Error Report that was provided when the error occurs. The PDF stopped printing after page 6 of a 236 page document and provided the error above.

Bad crash when printing to pdf in Morningstar software - is it a 64 bit problem?

Had bad crash when printing to pdf in Morningstar Principia Pro software - is it a 64 bit compatability problem? All other software I have can print
to Acrobat pdf, but in Morningstar the Window 7 PC freezes and not even Task manager can
unfreeze the computer. Acrobat worked fine in my old XP 32 bit PC when printing from Morningstar. Recently a webinar using
an Adobe webinar software I was told I must only use a 32 bit browser, so I suspect Acrobat is incompaitble with my new 64 bit PC. Work around solution is to print to Microsoft XPS and then convert to Acrobat but I want to use Acrobat only! Is there a patch for people using 64 bit PCs?
Can someone at Adobe respond to me, please? I have used Acrobat for over 10 years and am very loyal.

Michael: I have tested other programs ability to print to Acrobat and also tested ability for other programs to
export to Excel or Word. The only crash is when printing an Acrobat pdf from Morningstar Principia Pro I get a bad crash. The work around is to print to XPS and then convert the XPS file to Acrobat pdf. To get out of the crash which can't be fixed by Windows Task Manager shut down, is to open the printer file and tell the printer to delete the pending print job.
I'm using latest Version 9.3.4 Standard Acrobat; Win 7 Pro 64 bit, 10 g of RAM, HPE 390t standalone PC, no networking.

After 10.5.5 update pdf files crash when printing

I updated to 10.5.5 and all is seemingly OK (including the HP utilities for my Officejet 7310 and all of the diagnostics such as ink level - so that is working). Yet even with the latest Acrobat Reader installed, I cannot print a pdf as both Acrobat and Preview crash whenever I try to print a pdf document (either one that I generated or one downloaded from a website). Is there something I am overlooking here? I have repaired permissions and restarted.

Hi Theo:
Just out of curiosity, did you set up your printer using the OS X built-in drivers, or did you use the HP stuff? I have seen posts from people who have had difficulties with the HP supplied drivers.
Also, by the latest Adobe Reader, I am assuming that is 9.0.0. I had a similar problem sometime ago, but it seemed to disappear when I downloaded the aforementioned version of the Reader.
Barry

HAVING PROBLEMS WITH OS 10.6.8 PRINTING WITH XEROX PHASER. MacPro crashes when printer warms up. Does anyone have a solution? 6360 DN

I've been using Macs since 1984. Have been using Xerox Phaser printers for ten years. But with the last update to OS 10.6.8 last summer, I've had problems with crashing when printing. My MacPro crashes when printing via ethernet prot with Xerox Phaser 6360DN or when the printer warms up. Worked fine with OS 10.6.7. Internet postings suggest this is a common problem for all Mac users with Xerox Phaser printers. Apple put out an update to 10.6.8 to address the problem. I downloaded it but it did not solve the problem. Have tried all the Xerox drivers along with Apple drivers. Can't solve the problem. Xerox says it's an Apple problem. Does anyone KNOW how to solve the problem?

sorry, just saw that i was accidently in the snow leopard section....i reposted under the correct section. here's the link.
http://discussions.apple.com/message.jspa?messageID=12340796#12340796
sorry for the inconvenience, i was looking at other posts using search and didn't realize that i was reading the 10.6 board.
thanks again!!
Message was edited by: Elisabeth Hogrefe

Acrobat 8 Standard crashes when opening PDFs created from Microsoft Project 2007

Issue: Acrobat 8 Standard crashes when opening PDFs created from Microsoft Project 2007.
OS: Win XP Pro SP3
Error Message(s): None
Details: This issue happens with multiple Microsoft Project files (including new files), multiple PDF creators (included Acrobat 8 Standard) and on multiple computers. We also tried opening the PDFs in Adobe Reader 8 instead of Acrobat Standard 8. There is no record in the event log on the computers of the application crashes.

I may have a resolution now...
I clicked Tools -> Options -> View and turned off Bars and shapes in Gantt views in 3-D" on the advice of someone on a Microsoft Forum. I made three PDFs from three Microsoft Project files (that were having trouble previously) and was not able to get these PDFs to crash when zooming or changing pages. So far so good!
Regards,
Josh Gold
SERA Architects

Acrobat x pro crashes when I try to flatten a pdf after using typewriter to insert a date

acrobat x pro crashes when I try to flatten a pdf after using typewriter to insert a date.
Has anybody else seen this problem? Is there a fix?
I wanted to download the demo of acrobat XI but it says the previous version will be removed and deactivate the license. That sucks!

Yes it is up to date.
I can use the stamp tool and flatten it after with no problems, but the typewriter tool crashes it upon attempting to flatten.

Internet Explorer 8 crashes when printing webpage to PDF

Is anyone else experience their browser crashing when printing webpage to PDF? This only happens in IE8. This feature works fine in firefox.
Thanks!

Thanks - but Firefox is not supported by my employer and we are restricted to use of Internet Explorer. I appreciate you taking the time to try and help though Anyone else have any thoughts? This is so frustrating not to be able to open pdfs online.

Hi, Adobe Reader XI crashes when I try to connect to a pdf online.

Hi, Can anyone help, please? Adobe reader XI crashes when I connect to a pdf online. Pre-saved ones still read correctly. I have uninstalled and reinstalled Adobe Reader, and reset google chrome, but the problem is still there! What can I try next???

Chrome uses its own PDF viewer, not the Adobe Reader plugin; see http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html

Acrobat 8.0 crashes when combining certain JPG files but not some other set of JPG files. Please help

Question: Acrobat 8.0 crashes when combining certain JPG files but not some other set of JPG files. why this is happening. Please help.

IT may be a bug. It may be fixed in Acrobat 9, 10 or 11.

Acrobat Reader X crash when printing

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