Acrobat Reader X on Citrix 4.5

We have installed Acrobat Reader X (10.1.0) on Citrix 4.5.
We need the menus to be in French.
But, since Windows is in English, even tough we set the language in French, it stays in English.
What can we do?

Thank you! I have the same setup w/ linked home dir and I have the same problem w/ Adobe Reader 10. I've been Googling for some time trying to find a solution. This is the first post I've seen where someone has referenced "linked home directory".
Does anyone know the solution to this?

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Acrobat Reader XI and Outlook 2003

After upgrading the Acrobat Reader on our Citrix-Servers with Windows 2003 and Outlook 2003, it is not possible to send pdf from Acrobat Reader via E-Mail. When we select the function to send the document per mail (with the default mail programm), the focus switches to Outlook (when started), but no mail with the pdf-file as attachment is opened.
On a system with Outlook 2007, there are no problems.
Is Acrobat XI not compatible with Outlook 2003 anymore? Is it a problem only in combination with Windows 2003 or Citrix?
Is anybody able to get this to work in a similar environment?
Thanks for any help.
Rgds.
Stefan

This is a known issue with Outlook 2003 and will be fixed in the next patch.

We installed the Acrobat Reader 11.0.09 on Citrix enable Windows 2008 server a month ago , it was working. starting from this weeke we are receiveing error mesaage AcroRD32.exe - application error (Instruction at 0x...bad8 bad referenced memory at

We installed the Acrobat Reader 11.0.09 on Citrix enable Windows 2008 server a month ago , it was working. starting from this weeke we are receiveing error mesaage AcroRD32.exe - application error (Instruction at 0x...bad8 bad referenced memory at 0x....bad8 The memory could not be written Click ok to terminate the program)
Instruction at 0x...bad8 bad referenced memory at 0x....bad8
The memory could not be written
Click ok to terminate the program

Hi SUBRAMANIAN,
Are you still facing this issue? It seems to be conflict to me.
Are you using any third party plugins with Acrobat? Try disabling and to use it again.
Regards,
Ajlan Huda.

Acrobat Reader X ne repond plus lors de l'impression (environement Citrix)

Bonjour,
Je fais façe à un problème qui touche l'enssemble de ma société (150 users), depuis le passage à Acrobat Reader X.
Nous travaillons sous un environement Citrix et Windows serveur 2008 standard editions, SP2 (x86).
Le problème :
Lors de l'impression d'un document PDF, suivant l'imprimante selectionnée Acrobat Reader X se met dirrectement en erreur (ne répond pas) et force à quitter le programme.
Avez vous déjà rencontré ce problème? déjà résolu ?

Salut,
ceci pourrait peut-être t'aider : http://kb2.adobe.com/cps/928/cpsid_92870.html

Acrobat Reader 11.0.0 carshes 10sec. past starting Application (CITRIX-Desktop enviroment)

We have some CITRIX-Terminalserver.
Acrobat Reader was working good since yesterday.
No updates installed, nothing changend.
This morning Acrobat crashes on any Citrix-Desktop running on the Terminalservers.
But when starting Acrobat directly on the Terminalserver, it works?
Any issues?

This forum is full of similar posts since today; can you check some of the similar posts
http://forums.adobe.com/thread/1283595
http://forums.adobe.com/thread/1283691
and
http://forums.adobe.com/thread/1283576

Adobe Reader X: There is a problem with Adobe Acrobat/Reader. (127:0)

I am getting an error when i am opening an pdf document inside an other application (Attensity Respond).
"There is a problem with Adobe Acrobat/Reader. If it is running, please. exit and try again (127:0)"
I am using Adobe Reader Version 10.0.1 installed under Citrix XenApp 6.5 Windows 2008R2.
Has anyone an idea how to fix this issue?
Thanks
Martin

I don't know what this means. All I can suggest that you try updating your old Reader version to the latest (10.1.9 or 11.0.6).

Why is our CRM and Acrobat Reader breaking each other ?

Hi everyone.
We are facing here a probleme for years, since Reader 6 thru the latest 9, installed yesterday.
We have 4 Windows Server Terminal serveur (2x2000 with Citrix,2x2003 with only Microsoft Terminal server.). We are hosting a simple CRM application, but made as an ACTIVEX Document Object (Visual Basic .VBD). So, to launch the application, we have to use Internet Explorer (5/6/7).
On the sames servers is installed a bunch of Acrobat reader 6/8/9.
Each time we reinstall a new version of our CRM, it broke the PDF integration in Internet explorer. That is, if you click on link to a pdf file, the PDF is not shown in Internet explorer, but rather Acrobat opens and display... an empty error message with just OK on it.
Each time we install a new version of Acrobat, our application is quite functionning, but some links are not fonctionning (it opens a dialog asking what to do with .vbd file).
(Yes, we use the /install switch to be sure to be in install and not execute mode)
The work around is to go to install mode, reinstall the crm, verify it works, and then launch Acrobat reader and untick browser integration, quit acrobat, restart acrobat and tick again browser integration.
Sometimes it works, sometimes it doesn't work completely (PDF file are loaded without errors but in a separate windows, even with browser integration ticked).
Any advice, observation or guru meditation is welcome.
Thanks in advance.

Ok, it was not clear:
One of the citrix is hosting Reader 6,
the other one is hosting reader 8,
and the 2 2003's are hosting reader 9.
So, on one machine, there's only one version of Reader installed.

Acrobat reader crashes with C++ runtime

When i downloaded Acrobat Reader 9 i am getting a C++ runtime error. The problem happens because we are redirecting the Application Data on all of our machines. If i temporally map application data to c:\whatever it does not bomb out with the C++ runtime error. I can not stop the redirection because in our environment we use citrix and we want the users experience on the citrix servers and there desktops the same. Has anyone else seen this and is there a fix.
Thanks,
Ryan Burney

This has been going on for ages. From my understanding v9.0.0 has an issue running on a domain with redirected folders, in particular the appdata folder. For some reason, if this folder has a UNC path not a drive letter then version 9 (Reader and full version) crash on launch. There have been a number of posts around the web about this since v9 came out. I'm surprised that Adobe havent sorted this out, cant be that hard a fix and I would assume that Adobe corp HQ run a windows domain with folder redirection in place
We're still running 8.1.3, and waiting patiently for 9.0.1

"there is a problem with adobe acrobat/reader. if it is running please exit and try again. (523.523)

We are getting the following error "there is a problem with adobe acrobat/reader. if it is running please exit and try again. (523.523)" and a gray screen appears (Image not viewable) with multiple users. We are using Adobe Reader XI (11.0.05) and (11.0.06). The current workaround is to log off the website and log back in. Once the user logs back in, the pdf will appear. However it occurs anywhere from 2-8 times in a day. Anyone else having this issue or know of another workaround? Any suggestion with how to fix? Please help!!

Hi Valerie,
Please let me know the version of Adobe Acrobat/Reader & operating system installed on your computer?
Also, try this:-
Launch Adobe Reader/Acrobat.
From the menu, choose Edit -> preferences -> General
Uncheck the option for "Enable Protected Mode at startup"
Restart the Adobe Reader and web browser.
Regards,
Aadesh

I have installed adobe flash player. I can not open the file. In plugins under tools it is not showing. It shows acrobat reader being there but not flash player. Any ideas?

Flasher Player should be listed as a plugin in tools for it to work?

'''Other items that need your attention'''
The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post. You can also see your plugins from the Firefox menu, Tools > Add-ons > Plugins.
*Adobe Shockwave for Director Netscape plug-in, version 11.0
**Several security issues have been fixed since the version you are using
*Adobe PDF Plug-In For Firefox and Netscape 8.2.2
**'''Very old version'''; you seem to have missed the entire version 9 series
**New Adobe Reader X (version 10) with Protected Mode just released 2010-11-19
**See: http://www.securityweek.com/adobe-releases-acrobat-reader-x-protected-mode
*Next Generation Java Plug-in 1.6.0_19 for Mozilla browsers
**4 versions behind; several security issues have been fixed
#'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#'''Update Shockwave for Director'''
#*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
#*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
#*When the download is complete, exit Firefox (File > Exit)
#*locate and double-click in the installer you just downloaded, let the install complete.
#*Restart Firefox and check your plugins again.
#*'''Download link and more information''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''if you have it already installed'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do NOT have Adobe Reader installed'''):
#**Use the links below to avoid getting the troublesome "getplus" Adobe Download Manager and other "extras" you may not want
#**Use Firefox to download and SAVE the installer to your hard drive from the appropriate link below
#**Click "Save to File"; save to your Desktop (so you can find it)
#**After download completes, close Firefox
#**Click the installer you just downloaded and allow the install to continue
#***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
#**'''Download link''': ftp://ftp.adobe.com/pub/adobe/reader/
#***Choose your OS
#***Choose the latest #.x version (example 9.x, for version 9)
#***Choose the highest number version listed
#****NOTE: 10.x is the new Adobe Reader X (Windows and Mac only as of this posting)
#***Choose your language
#***Download the file, SAVE it to your hard drive, when complete, close Firefox, click on the installer you just downloaded and let it install.
#***Windows: choose the .exe file; Mac: choose the .dmg file
#*Using either of the links below will force you to install the "getPlus" Adobe Download Manager. Also be sure to uncheck the McAfee Scanner if you do not want the link forcibly installed on your desktop
#**''Also see Download link''': http://get.adobe.com/reader/otherversions/
#**Also see: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox (do not use the link on this page for downloading; you may get the troublesome "getplus" Adobe Download Manager (Adobe DLM) and other "extras")
#*After the installation, start Firefox and check your version again.
#'''Update the [[Java]] plugin''' to the latest version.
#*Download site: http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)
#*Also see "Manual Update" in this article: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
#* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
#* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org
#*Java Test: http://www.java.com/en/download/help/testvm.xml

Chrome - Adobe-Acrobat/Reader can not be used to view PDF files in a web browser.

I can't view PDF files via Chrome (it works on Internet Explorer but I prefer Chrome) - the error below has arisen recently on Chrome, though I can't see what has changed.
"Acrobat plug-in
The Adobe-Acrobat/Reader that is running can not be used to view PDF files in a web browser. Please exit Adobe Acrobat/Reader and exit your Web Browser and try again."
I have looked through Forum articles on similar errors and have tried the following(text copied from other Forum entries)
Repair Adobe Acrobat (from Acrobat)
Repair Adobe Acrobat (from Control Panel
Configure Acrobat as a helper application: Choose Edit > Preferences., Select Internet on the left., Deselect Display PDF In Browser Using [Acrobat application], and then click OK.Quit Acrobat or Reader
Create a registry item for Acrobat: with Regedit: If the registry item doesn't exist on the system, do the following: Go to Edit > New > Key and create the missing HKEY_CLASSES_ROOT\Software\Adobe\Acrobat\Exe.Go to Edit > New > String Value and name this key (Default).Select (Default), and then go to Edit > Modify. Type the Adobe Acrobat path in the "Value data" for your product.,restart your computer
Repair the HKCR\AcroExch.Document registry key: Navigate to HKEY_CLASSES_ROOT\AcroExch.Document., Right-click AcroExch.Document and select Delete; make sure that you have the correct key, and click Yes on any prompts, Right-click AcroExch.Document.7 and select Delete; make sure that you have the correct key, and click Yes on any prompts. Repair your Acrobat installation
None has solved the problem. However it still works ok with IE. But I want to stick with Chrome because I find IE is so slow!
I am using Vista, with Adobe Acrobat standard 9.5.2 and Google Chrome version 23.0.1271.64 m which is marked on Chrome as 'up to date'
Does anyone know why I might be getting this error on Chrome but not IE?

I think I have discovered the answer to my own question!
I have disabled Adobe Reader plug-in, and can now see PDFs in Chrome.
(Steps: Chrome Menu, Settings option, Click Advanced Settings link, then Content Settings button, then select Disable Individual Plug-Ins, and a list of plug-ins is offered to enable or disable).
I then get a different result depending on whether or not Chrome PDF viewer is enabled - with it enabled I see the PDF document in Chrome, or with it disabled then the option is offered to download it, but either way I can get it it via Chrome without having to run Internet explorer in another browser window.

Adobe Acrobat/Reader can not be used to view PDF's in Web browser.

Does any one came accross the following message trying to view PDF's in web browser? "Adobe Acrobat/Reader that is running can not be used to view PDF documents in Web browser. Please exit the Acrobat?Reader application and try again". Thanks for your help! Barbara

http://helpx.adobe.com/acrobat/using/display-pdf-browser-acrobat-xi.html

Since Lion doesn't support Power PC... how do I open Adobe acrobat reader?

I'm trying to open Adobe Acrobat Reader to download something from the internet, and discovered for the first time that I can't because Power PC is no longer supported by Apple..(whatever that is????) I don't know what to do. Can someone help. Thank you sgarbo

power pc is an old cpu type made by ibm that apple used to put in their rather old macs
if you downloaded an acrobat reader which require power pc then you downloaded the wrong! and possible dangerous version of acrobat reader download the correct one if you must from adobes site
but osx support displaying pdf files without you installing that program
which along with Java are the biggests caused of insucrity in private computers there are apple and windows alike

Disable online services/features in Acrobat Reader DC?

With the new update being released from Reader to Acrobat Reader DC, I have concerns with the use of cloud storage and storing sensitive data.
I have looked around and the only information I have found for disabling these new features are in reference to groups who use the Acrobat Customization Wizard DC, which means they would be running an Enterprise version.
I have installed and tested the new Acrobat Reader DC on both Windows and OS X, there are no obvious options for disabling the services that I am referring to.
Services I am referencing:
Adobe cloud storage service
Sending and tracking documents
Syncing across multiple devices (by use of cloud storage)
Is there a way to disable the use of these services on an individual (non Enterprise) install of Acrobat Reader DC?
Thanks in advanced!

You can use the Adobe Customization Wizard DC on both Reader DC (Classic or Perpetual) versions.
Adobe Customization Wizard
You can also use the Windows Registry to turn these services OFF.
Services integration
Workflows (Services integration)
These preferences enable integration with Document Cloud services.
This preference category contains the following subfeature(s):
Mobile Link
Services (Acrobat.com: 11.x and earlier)
Services (EchoSign: 11.x and earlier)
Services (SharePoint-Office365)
Services integration (11.x and earlier)
Services integration (DC)
Synchronizer
Services integration (DC)
These settings for DC products replace those used by 11.x and earlier. By default, Adobe online services are tightly integrated with the user interface so that users can leverage them in enterprise workflows. Adobe's services are rapidly evolving and allow your organization to increase its efficiency with zero infrastructure and management costs.
Summary table
bAdobeSendPluginToggle
Toggles the Adobe Send and Track plugin for Outlook
bToggleAdobeDocumentServices
Disables all service access except those features controlled by the other preferences.
bToggleAdobeSign
Disables Adobe Send for Signature (formerly EchoSign).
bTogglePrefSync
Disables preferences synchronization.
bToggleWebConnectors
Disables 3rd party connectors.
bUpdater
Disables both updates to the product's web-plugin components as well as all services.
bUpdater
Top > Workflows > Services integration (DC) > bUpdater
Data type
boolean: DWORD value > REG_DWORD
Default
Version #
DC
HKLM Path
HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices
Summary
Disables both updates to the product's web-plugin components as well as all services.
Details
This new preference replaces the now deprecated HKCU services master switch bEnableAcrobatHS. It disables both updates to the product's web-plugin components as well as all services without exception, including any sign-in screen. The setting is not the same as bUpdaterwhich resides directly under FeatureLockdown and disables product updates. Possible values include:
0: Disable services and service component updates.
1: Enable services.
bToggleAdobeDocumentServices
Top > Workflows > Services integration (DC) > bToggleAdobeDocumentServices
Data type
boolean: DWORD value > REG_DWORD
Default
null
Version #
DC
HKLM Path
HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices
Summary
Disables all service access except those features controlled by the other preferences.
Details
This setting does not affect Adobe Send for Signature, preference synchronization, or third party connectors. Possible values include:
0: Enable Document Cloud services.
1: Disable Document Cloud services.
bToggleAdobeSign
Top > Workflows > Services integration (DC) > bToggleAdobeSign
Data type
boolean: DWORD value > REG_DWORD
Default
null
Version #
DC
HKLM Path
HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices
Summary
Disables Adobe Send for Signature (formerly EchoSign).
Details
Possible values include:
0: Enable Adobe Send for Signature.
1: Disable Adobe Send for Signature.
bTogglePrefSync
Top > Workflows > Services integration (DC) > bTogglePrefSync
Data type
boolean: DWORD value > REG_DWORD
Default
null
Version #
DC
HKLM Path
HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices
Summary
Disables preferences synchronization.
Details
This preference disables and locks a new feature which synchronizes desktop preferences across devices on which the user is signed in with an Adobe ID (including phones). Possible values include:
0: Ensable preferences synchronization.
1: Disable preferences synchronization.
bToggleWebConnectors
Top > Workflows > Services integration (DC) > bToggleWebConnectors
Data type
boolean: DWORD value > REG_DWORD
Default
null
Version #
DC
HKLM Path
HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices
Summary
Disables 3rd party connectors.
Details
Allows configuring in-product access to third party servicesfor file storage. Possible values include:
0: Enable 3rd party connectors.
1: Disable 3rd party connectors.
bAdobeSendPluginToggle
Top > Workflows > Services integration (DC) > bAdobeSendPluginToggle
Data type
boolean: DWORD value > REG_DWORD
Default
1
Version #
DC
HKCU Path
Workflows
HKLM Path
HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cCloud
Summary
Toggles the Adobe Send and Track plugin for Outlook
Details
When enabled, an Adobe Send and Trackbutton appears in Outlook when composing an email. It enables sending large files as public links through Outlook. The attached files are uploaded to Adobe Document Cloud and public links to the files are inserted in the email body. Recipients can click the link to preview the file in a browser window and can download the file if needed. Possible values include:
0: Disable Adobe Send and Track.
1: Enable Adobe Send and Track.

I cannot open this PDF file in Acrobat 8 Pro or in Acrobat Reader on Windows 7 64-bit

I have a PDF file that I could open on my Windows XP 32-bit laptop in Acrobat 8 Pro or in Acrobat Reader. I then upgraded to a Windows 7 64-bit laptop. But now in Win7-64, I cannot open this same file using the same apps (Acrobat 8 Pro & Acrobat Reader XI).
When I try to open it in Acrobat 8, it does not load and instead a popup windows appears saying -
Adobe Updater
Some components needed to complete this operation are missing but information about them may be available on the Adobe website. Would you like to search the Adobe website for the missing components?
And I can choose either the OK or Quit buttons. When I click OK, a web browser starts and goes to this website -
http://www.adobe.com/special/adobe_update_manager/?type=Filter&name=FOPN_foweb&version=0.0 .0.0&lang=en_US&os=Windows&osver=6.1.7601&appid=acrobat8pro-en_US&cpu=intel
This webpage says -
Adobe Update Manager
Adobe cannot locate the requested plugin. New plugins will be listed on this page. Currently there are no plugins.
So now I am stuck, no direction to go. I am left without any solution from Adobe for Acrobat on this file.
When I try to open this PDF file in Reader, it does not load and instead a web browser is spawned loading the webpage -
http://plugin.fileopen.com/Default.aspx?bhcp=1
This is the FileOpen Plug-in for Adobe Acrobat/Reader, which prompts to -
Please click OK to download the FileOpen Plug-in Installer for Adobe Acrobat/Reader
I click on OK, download and run the Installer file, accept the terms, and installed the FileOpen Client (x64) B928. Upon completion, it prompts to Finish. But it does not automatically bring Reader up or try to load the file. So I try again to load the PDF file into Reader. But once again, the file does not load and the web browser is spawned loading the same FileOpen Plug-in Installer link. I click OK again, and start the same FileOpen Client process. This time, it recognizes that I have FileOpen Client installed, and the window gives me two choices, Repair or Remove. So since I apparently need this Plug-in, I choose Repair. The process seems to complete the Repair. But when I try to load the file, it still brings me back to the FileOpen Plug-in webpage. So now I am stuck again, and left without any solution from Adobe for Reader on this file.
I tried Adobe support. But apparently Adobe does not support past releases of their products (Acrobat 8), and also does not give free support for the current version of their free products (Reader XI).
Can this be fixed?

How is Acrobat 8 not fully Windows 7 compatible? I see discussions on this Adobe Community saying how Acrobat 8 does work on Windows 7 and with 64-bit. It appears that if Acrobat 8 is updated to the latest version, then this should fix AA8-Win7 issues. And I am at the latest AA8 version, 8.3.1.
And how are Acrobat 8 and Reader XI are not compatible? I have always had Acrobat and Reader installed on the same PC, without ever having any issues. And Adobe allows the installation of one after the other. So apparently Adobe allows them both to exist together. If they are incompatible, then why would Adobe allow them to exist together?
Anyway, I did uninstall the FileOpen Plug-in and the Reader XI, then reinstalled the FileOpen Plug-in. So now Reader is not installed and only Acrobat 8 is installed. I then tried to load the PDF file, but I still get the Acrobat 8 error described above.

Acrobat Reader X on Citrix 4.5

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