Acrobat Reader XI and Acrobat 8 prof

Running windows 7 64 bit with Adobe Reader XI and on same pc Acrobat Prof. 8 is also installed.
When opening a pdf in explorer the following comes: "Cannot use Adobe reader to view pdf in your web browser. Reader will not exit.
Please exit your browser and try again"
Default pdf program is adobe XI, so it is not because it try to use Acrobat 8 in the browser.

Acrobat versions before 10 and Adobe Reader on the same system was not really a supported configuration.
But I don't know if this is what causes your problem (I have never seen that error message before).
What is your IE version?

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Mac and Acrobat 9 prof. e-mail

Please excuse my bad english!
I use snow leopard and Acrobat 9 prof. my e-mail rogram ist thunderbird-latest version . Whenever I try to send a pdf-document by mail or i want to create my own it appears the following: SendMail kann nicht mit Ihrem Standard-E-Mail-Client kommunizieren. Wählen Sie eine andere E-Mail-Anwendung aus.
Is there someone being able to explain by little steps what i have to do?
Many thanks
Juergen

A work around is to have the users create the PDF with AA6 compatibility (see the job settings). As an alternative, open the PDF in Acrobat and use either Reduce File Size or PDF Optimize to save the file to an AA6 version.
They might also zip the files before sending them.

Error with pdf, adobe acrobat reader 8 and Mozilla Firefox 2

Hello.
I create view PDF file with following code
String filename = "er.pdf"
File file = new File("C:/" + filename);
FileInputStream fis = new FileInputStream(file);
int length = (int)file.length();
httpServletResponse.setContentType("application/pdf");
httpServletResponse.setContentLength(length);
ServletOutputStream fos = httpServletResponse.getOutputStream();
byte buffer[] = new byte[4096];
int count = fis.read(buffer,0,buffer.length);
while (count > 0) {
fos.write(buffer,0,count);
count = fis.read(buffer,0,buffer.length);
} // end while
// Cleanup
fis.close();
// session.removeAttribute(key);
// file.delete(); // If temporary file
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System.out.println("error");
This call Error when I used browser Mozilla 2 and plugin adobe acrobat reader 8, but all work good, when I used adobe acrobat reader 7 and Mozilla 2.
I need help.
Have someone this problem?

Hi,
did you search the Mozilla forum for this issue? I don't think that the JDeveloper 11 forum is the right place to post this problem if it is an Adobe/Mozilla issue
Frank

Conflict with Adobe Reader 9 and Acrobat 6

I'm having an issue with a conflict between Reader 9 and Acrobat 6. PDF files open properly in Reader 9, but when I open URL's with PDF links it defaults to Acrobat 6. Reader 9 is the default program on my machine to open PDF's and I have tried to edit preferences, but it still does not work.
I have uninstalled Acrobat 6, but I really like the idea of "printing" to a PDF. If I decide to reinstall Acrobat 6 should I uninstall Reader 9 first and then reinstall it again later?
Thanks!

Hi,
You can do what you have stated as well i.e. Uninstall Reader 9 and reinstall Acrobat 6 and then Reader 9. But do make sure that while installing Reader 9, select Reader 9 as the default PDF viewing application when you are prompted.
Or, once you have installed BOTH Acrobat 6 and Reader 9 on your system, please change the following registry key to point to AcroRd32.exe (usually present at: "C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe").
HKCR\Software\Adobe\Acrobat\Exe
Hope this resolves your problem
Ankit

Hyperlink that contains backslash is not working in Acrobat Reader 8 and 9

Hi,
Does anyone know why a hyperlink that contains backslash is not working in Acrobat reader 8 and 9?
I created a document in Indesign CS and it contains hyperlinks that open up files from network drive so they contain backslash (for example: c:\foder\forder\filename.jpg). All the hyperlinks work in Acrobat Reader 6 but not in Acrobat Reader 8 or 9.
Anybody could share the solution would be very much appreciated. Thanks!

Did you ever figure this out? I am also having problems with the "No Hand" javascript which turns off the (not very helpful) page-forward hand icon (a hand symbol with a down arrow) which confuses our users when in fullscreen mode. We create interactive PDFs and everything worked fine up to Acrobat X/Reader X. Now in XI it doesn't allow the internal link icon (pointing finger) nor weblink icon (pointing finger with W) to appear. It just remains a plain o’ hand icon no matter what you mouse over even though there are links present.

Compatibility Matrix for Reader X and Acrobat?

I've scoured adobe.com and can't find a compatibility matrix for Reader X and different versions of Acrobat. Does someone have a link?

Indeed they're not - we haven't got an updated version yet, but the rules are effectively the same as for 9:
Acrobat X can coexist with Adobe Reader 5 through X
Acrobat X cannot safely coexist with another version of Acrobat, nor can Acrobat Pro and Acrobat Standard safely coexist*
Acrobat X and Reader X both contain an option under Preferences to choose which is the default PDF handler.
*On Windows you cannot install Acrobat X without uninstalling all previous copies of Acrobat. On OS X you can force the install to run, but you're destined to see strange effects.

Upgrading to Acrobat Pro XI / Adobe Reader XI and enabling user rights

My company is a little behind on software updates and I'm going to ask for Adobe Reader XI to pushed out company wide since allows the user to save a filled-in PDF form.
Right now I'm using Acrobat Pro X, and suspect I will need to upgrade as well.
My questions are:
With the new-found ability of Reader to finally be able to save a filled in form, how does this effect the "enabling user rights" scenario?
Is it needed if the entire company is using Adobe Reader XI?
I did a test in Adobe Reader XI, and sure enough, I was able to save a filled-in form...BUT, I could not digitally sign the form.
Is this where the enabling user rights is still mandatory?
Or is this because the form was designed in Acrobat Pro X?
Does Acrobat Pro XI work around this?
I know I don't need to upgrade to Acrobat Pro XI to continue making forms, but should I?
Thanks for your feed back, and I look forward to reading your replies

Thank you, George, for the prompt reply!
I suspected as much, but couldn't find a clear cut answer in my searches.
The tab order update alone has convinced me its worth pushing for the new Acrobat Pro XI.
The update to Adobe Reader XI will make many of our forms easier to get into the digital workflow, and I'm looking forward to getting use further away from a paper-based system

Conflict between Reader 9 and (Old!) Acrobat 6.0.6 Standard?

I have an old XP SP3 computer that came with Acrobat 6 Standard, which I want to keep for printing documents to PDF. (I'm not willing to purchase a new version of Acrobat for this old machine.) It no longer works, however, as an add-on to Internet Explorer 8, at least not with my latest security software, and it's probably not secure online anyhow. Therefore I want to install the latest version of Acrobat Reader on the same machine. I tried this with Adobe Reader 9, but it appeared to damage some part of Acrobat 6, resulting in error messages whenever I started the latter; so I uninstalled Reader 9 and re-installed/updated Acrobat 6, which is now working again, Question:
Is there a way to install some reasonably current (and secure) version of Acrobat Reader without harming my installation of Acrobat 6? Thanks in advance for any suggestions. -- JClarkW

OK, here's where I am now. Where did I go wrong?
Before installing Reader:
     In Acrobat 6.0.6, turned off all Internet, Web, and Update preferences.
     In Internet Explorer 8, disabled all four Adobe add-ons (Adobe PDF, AcroIEToolbarHelper Class, another Adobe PDF, and AcroIEHlprObjClass, all dated from 2003).
     In MSConfig, found no startup objects to uncheck except AcroTray.exe, which I left alone as instructed.
Installed Adobe Reader 8.2.0 (which is apparently still supported) and allowed it to update to the current version, 8.2.5:
     Only prefernence change in reader was to use only certified plug-ins. In particular, "Display PDF in browser" is still checked.
     Made sure that Reader 8 was the default program for PDFs, and indeed, Reader 8 opens whenever I double-click a PDF.
     In Internet Explorer 8, re-enabled the four Adobe add-ons listed above. NOTE that they all still have the 2003 date!
Results:
     Acrobat 6 still works fine this time around, in that I can start it without errors, open PDF files in it, and print to it successfully from, say, MSWord. Threfore, I did not go back and re-check MSConfig.
     In Internet Explorer 8, however, double-clicking a link to a PDF does NOT open the PDF in the browser (or elsewhere). Instead it offers me the usual Microsoft options of Run or Save. Choosing Run opens Reader 8 in a new window. Evidently the browser add-on is not working properly. Although this is workable, it is not ideal.
Any ideas how to update the browser add-ons to work as they should? -- JClarkW

Reader 9 and Acrobat X Pro

Has anyone installed Reader 9 on a machine that also has Acrobat X Pro? A website we use for UCC filings is not compatible with Acrobat X Pro. We need to determine the best way to work with this website until they are compatible with Acrobat X and though intalling both Reader 9 and Acrobat X Pro on the same machine would be an option. We are on Windows 7 64-bit with Office 2010 32-bit.
Thanks!

It is recommended you use Reader and Acrobat at the same version.
Though I have not tested the performance of Reader 9 and Acrobat 10 simultaneously but it should be fine.

Reader 9 and Acrobat 9 in IE / Firefox

Hello,
We have to use Reader 9 as default for some applications in IE, but would like to use Acrobat 9 as default for some applications in Firefox.
I have installed Reader 9 as default and also installed Acrobat 9 and this opens PDFs fine in IE using Reader. However, in Firefox even if I select the application to use to open PDF files as Acrobat (within Firefox) it still opens them with Reader.
Has anyone got any ideas around this?

The work around is to typically open the desired product first, then browse in your browser. Generally, the viewing will default to the open product. If you have problems even then, it is likely an issue with both reader and Acrobat both being installed. It may also be that IE is using a Reader plugin and not actually opening Reader.

Acrobat Reader DC and BabylonRPI.api

The above mentioned Adobe Reader plug-in BabylonRPI.api worked in the Adobe Reader 11 without any flaws. After having replaced version 11 with the new Acrobat Reader DC and having placed the Babylon plug-in,too, the Babylon function is no longer started by the respective command. I suppose BabylonRPI.api needs an adaptation to the new version. Does anybody know more about this topic?

Meanwhile Babylon has answered acknowledging that the BabylonRPI.api does not work with the new Acrobat Reader DC. They say, they are working on their plug-in to get it compatible with the new Adobe Reader.
Further notice as soon as Babylon presents its adapted plug-in.
werceiro

Dot matrix printer will not print well with acrobat reader 8 and 9.

I have the dot matrix printer IBM Proprinter XLIII, with Acrobat Reader 7 pdf prints correctly, but with Adobe Acrobat Reader 8 and 9 print badly.
Someone I can 'help?

I updated the drivers with a new version, but continues to print badly with acrobat reader 8 and 9 (the text is not readable)
If printed with Acrobat Reader 7 print is ok.

LOADED ACROBAT READER X and my old ACROBAT 7 PROFESSIONAL BECAME DEFAULT+MY PRINTING WITH 7 IS BLURR

I have downloaded ACROBAT READER X. I previously had IX which worked well and prior to that ACROBAT 7 PROFESSIONAL which I have kept and upgraded. Prior to downloading READER X READER 9 had been my default reader.
Upon loading Reader X, 7 PROFESSIONAL became my default reader. It seemed to work OK but for printing. Printing with 7 resulted in blurred unreadable words and black patches. When using READER X for printing printing is fine and clear.
Any words of encoragement?

Not counting Reader X, Adobe didn't recommend having Reader and Acrobat on the same system. It would cause problems. Moreover when you uninstalled one, it would break the other. When you installed Reader X, it uninstalled your old version of Reader and broke Acrobat 7. If you want Reader and Acrobat upgrade both to X. If you want to keep your old version of Acrobat, uninstall Reader X and re-install Acrobat 7.

Can not accept license after installing Acrobat Reader 8 and removing 6

To whom it may concern,
after installing Acrobat Reader 8, removing Acrobat Reader 6, and starting Acrobat Reader 8 the license agreemnet window appeared as aspected. The problem is it displays everything as far as I can see correctly, but it is not working in any way. I have to close the windows by clicking on the white cross in the title bar. I then receive the message, that I did not accept the license and therefore Acrobat Reader will be closed. And that happens when I click ok.
Hopefully someone over here as a tip who I can proceed. Thanks in advance!
Best regards,
Jochen

Dear Claudio and Shari,
Liam's suggestions have been of value for me. The Acrobat Reader is up and running.
Thank's!
@Shari
I'm using Firefox as well. An the tip and tool form Liam helped.
Just give it a try. The Explorer is used by Windows for more than a simple browser.
Best regards,
Jochen

I installed the latest Acrobat Reader (11) and every time I try to do a Save As, it crashes the entire Adobe program closing all files. I tried uninstalling and re-installing and it still crashes.

I installed the latest Acrobat Reader (11) and every time I try to do a Save As, it crashes the entire Adobe program closing all files. I tried uninstalling and re-installing and it still crashes.

Hi Bryan ,
It happens when you save it as an Adobe PDF or a normal PDF?
Happens with all the files or any specific one?
What exact version of Acrobat are you using?
Try updating it to the latest one if it is an older one.
You may also want to uninstall and re install it to check.
Let us know how it goes.
Regards
Sukrit Dhingra

Acrobat Reader XI and Acrobat 8 prof

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