Acrobat reader XI won't start

Hello,
For quite some time now I am unable to open Adobe acrobat reader / any other PDF file.
When I open it, in windows task manager I can see there is a running process, but it stays like that.
I have tried uninstalling, restarting my pc and reinstalling but it still won't start.
I am running on Windows 7 with all the important updates installed.
Can anybody help please?

Now I'm trying to disabled reader_sl.exe from running on startup. I don't see it in Startup menu/Services/msconfig.
The only adobe related program that is running at starting is AdobeARM.exe.
Can anyone please point me in the right direction? Thank you
EDIT: Ok I found it myself. It was the AdobeARM.exe that was running reader_sl.exe. Disabling it in msconfig did the trick.
From this point I am not sure if it was both the eula.exe and reader_sl.exe or just the reader_sl.exe.
Good that I found it, now I can continue using my favorite PDF reader and it seems faster without the speedlauncher. Maybe because I have SanDisk ExpressCache.
Message was edited by: KTang

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    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID FrameMakerServer-TS3-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\FrameMakerServer-TS3-Win-GM
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID TechnicalCommunicationSuite-TS3-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\TechnicalCommunicationSuite-TS3-Win-GM
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID DesignSuiteStandard-CS5.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuiteStandard-CS5.5-Win-GM
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID WebSuitePremium-CS5.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\WebSuitePremium-CS5.5-Win-GM
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID DesignSuitePremium-CS5.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuitePremium-CS5.5-Win-GM
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID MasterCollection-CS5.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\MasterCollection-CS5.5-Win-GM
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID ELearningSuite-ES2.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\ELearningSuite-ES2.5-Win-GM
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID TechnicalCommunicationSuite-TS3.5-Win-GM with AMT Path
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID V6{}TechnicalCommunicationSuite-TS4-Win-PR with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\V6{}TechnicalCommunicationSuite-TS4-Win-PR
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID V6{}FrameMakerServer-TS4-Win-PR with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\V6{}FrameMakerServer-TS4-Win-PR
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID DesignWebSuitePremium-CS6-Win-PR with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignWebSuitePremium-CS6-Win-PR
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID DesignSuiteStandard-CS6-Win-PR with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuiteStandard-CS6-Win-PR
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID MasterCollection-CS6-Win-PR with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\MasterCollection-CS6-Win-PR
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID V6{}ELearningSuite-ES6-Win-PR with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\V6{}ELearningSuite-ES6-Win-PR
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID CreativeCloud-CS6-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\CreativeCloud-CS6-Win-GM
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID DesignWebSuitePremium-CS6-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [MediaTag] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
    2012-06-12 07:54:34 [5740]  config: No media tag found for payload {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2012-06-12 07:54:34 [5740]  config: Using default media policy RET
    2012-06-12 07:54:34 [5740]  ALM: _info_: MediaTagPolicy is RET
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [NTL_WO_SN] in hive [DesignWebSuitePremium-CS6-Win-GM] in master.
    2012-06-12 07:54:34 [5740]  ALM: _info_: Canonical LEID is AcrobatPro-AS1-Win-GM
    2012-06-12 07:54:34 [5740]  ALM: _info_: Driver LEID is DesignWebSuitePremium-CS6-Win-GM
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [901487007673310060752956] in hive [RejectedSNDomain_CS5] in cache.
    2012-06-12 07:54:34 [5740]  SLCoreService: Reading product config [C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT\SLConfig.xml]
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
    2012-06-12 07:54:34 [5740]  ALM: _time_: (func: ALM_Initialize, duration: 0.016 sec)
    2012-06-12 07:54:34 [5740]  AMT: Performing ALM silent license verification.
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [EncryptedSerial] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in cache.
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [Serial] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in cache.
    2012-06-12 07:54:34 [5740]  config: No pre-serial number found in {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [PSN] in hive [DesignWebSuitePremium-CS6-Win-GM{|}en_US] in cache.
    2012-06-12 07:54:34 [5740]  config: No en_US provisional serial number found in DesignWebSuitePremium-CS6-Win-GM
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [PSN] in hive [DesignWebSuitePremium-CS6-Win-GM{|}ALL] in cache.
    2012-06-12 07:54:34 [5740]  config: No ALL provisional serial number found in DesignWebSuitePremium-CS6-Win-GM
    2012-06-12 07:54:34 [5740]  ALM: _info_: Validate license at Pre-Chrome time
    2012-06-12 07:54:34 [5740]  ALM: _info_: Searching license for locale en_US ...
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [SN] in hive [AcrobatPro-AS1-Win-GM{|}en_US] in cache.
    2012-06-12 07:54:34 [5740]  config: No en_US licensed serial number found in AcrobatPro-AS1-Win-GM
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [970787040936944783527623] in hive [RejectedSNDomain_CS5] in cache.
    2012-06-12 07:54:34 [5740]  SLCoreService: Reading product config [C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\AMT\SLConfig.xml]
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found existing serialization under LEID AcrobatPro-AS1-Win-GM, the serial number locale is ALL
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [970787040936944783527623] in hive [RejectedSNDomain_CS5] in cache.
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [970787040936944783527623] in hive [RejectedSNDomain_CS5] in cache.
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
    2012-06-12 07:54:34 [5740]  ALM: _info_: Cached license is expired for locale en_US, continue the search to next locale
    2012-06-12 07:54:34 [5740]  ALM: _info_: No valid license found, fall back to the most preferred locale: en_US
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [SN] in hive [AcrobatPro-AS1-Win-GM{|}en_US] in cache.
    2012-06-12 07:54:34 [5740]  config: No en_US licensed serial number found in AcrobatPro-AS1-Win-GM
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [970787040936944783527623] in hive [RejectedSNDomain_CS5] in cache.
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [970787040936944783527623] in hive [RejectedSNDomain_CS5] in cache.
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
    2012-06-12 07:54:34 [5740]  SLCoreService: Syncing to license store...
    2012-06-12 07:54:35 [5740]  SLCoreService: Found server mkey.
    2012-06-12 07:54:35 [5740]  SLCoreService: Loading license references...
    2012-06-12 07:54:35 [5740]  SLCoreService: Found 4 license file(s)
    2012-06-12 07:54:35 [5740]  SLCoreService: Parsing license file [20566957.lic] succeed.
    2012-06-12 07:54:35 [5740]  SLCoreService: Parsing license file [226832637.lic] succeed.
    2012-06-12 07:54:35 [5740]  SLCoreService: Parsing license file [28738525.lic] succeed.
    2012-06-12 07:54:35 [5740]  SLCoreService: Parsing license file [7412525.lic] succeed.
    2012-06-12 07:54:35 [5740]  SLCoreService: License store synchronization took 32.2 ms and succeed.
    2012-06-12 07:54:35 [5740]  SLCoreService: Query license: type = 2, duration = 30 days, remaining = expired.
    2012-06-12 07:54:35 [5740]  config: Setting current license to AcrobatPro-AS1-Win-GM [ALL]
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [LoadTrial] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [LoadTrial] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [PDApp_WF] in hive [AcrobatPro-AS1-Win-GM] in cache.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [ALM_Info_S1] in hive [AcrobatPro-AS1-Win-GM{|}ALL] in cache.
    2012-06-12 07:54:35 [5740]  ALM: _info_: Performing Block Check
    2012-06-12 07:54:35 [5740]  SLCoreService: Query license: type = 2, duration = 30 days, remaining = expired.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [Subscription] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [Subscription] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [ACT_NOINTERNET] in hive [AcrobatPro-AS1-Win-GM] in cache.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [SERVICE_ONLINE] in hive [AcrobatPro-AS1-Win-GM] in cache.
    2012-06-12 07:54:35 [5740]  SLCoreService: Query license: type = 2, duration = 30 days, remaining = expired.
    2012-06-12 07:54:35 [5740]  ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.046 sec)
    2012-06-12 07:54:35 [5740]  ALM: _info_: ALM_License_SilentValidate return license status: Invalid
    2012-06-12 07:54:35 [5740]  AMT: License check shows product is unlicensed.
    2012-06-12 07:54:35 [5740]  AMT: Product is not activated.  Starting ALM launch-time product licensing UI.
    2012-06-12 07:54:35 [5740]  SLCoreService: Query license: type = 2, duration = 30 days, remaining = expired.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [PDApp_WF] in hive [AcrobatPro-AS1-Win-GM] in cache.
    2012-06-12 07:54:35 [5740]  SLCoreService: Query license: type = 2, duration = 30 days, remaining = expired.
    2012-06-12 07:54:35 [5740]  ALM: _info_: Entered ALM_NeedANAG
    2012-06-12 07:54:35 [5740]  SLCoreService: Query license: type = 2, duration = 30 days, remaining = expired.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [ADOBEID_EXT_PROFILE] in hive [970787040936944783527623] in cache.
    2012-06-12 07:54:35 [5740]  ALM: _info_: Exiting ALM_NeedANAG
    2012-06-12 07:54:35 [5740]  AMT: NAG Ignored!!.
    2012-06-12 07:54:35 [5740]  AMT: Licensing has been refused.  Application must exit.
    2012-06-12 07:54:35 [5740]  AMT: Starting Data Collection for SWTag_Init()
    2012-06-12 07:54:35 [5740]  AMT: DoISOTagging() productCanonicalLEID = AcrobatPro-AS1-Win-GM;outMappedLEID =  AcrobatPro-AS1-Win-GM, unused =
    2012-06-12 07:54:35 [5740]  AMT: DoISOTagging() productPayloadCode = {AC76BA86-1033-F400-7760-000000000005};driverPayloadCode =  {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [EPIC_APP_543] in hive [AcrobatPro-AS1-Win-GM] in master.
    2012-06-12 07:54:35 [5740]  AMT: SWTag_Init() Tags Arguments CS6 Design and Web Premium; AcrobatPro-AS1-Win-GM;
    2012-06-12 07:54:35 [5740]  AMT: DoISOTagging() License Status = unlicensed
    2012-06-12 07:54:35 [5740]  AMT: DoISOTagging() Tags 970787040936944783527623; 10.0; TRIAL
    2012-06-12 07:54:35 [5740]  AMT: DoISOTagging() Product Version 10; 0
    2012-06-12 07:54:35 [5740]  performance: AMTObtainProductLicense took 117.355057 ms
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [Updates] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2012-06-12 07:54:35 [5740]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
    2012-06-12 07:54:35 [5740]  ServiceLoader: looking for library C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\updaternotifications.dll
    2012-06-12 07:54:35 [5740]  ServiceLoader: looking for library C:\Windows\system32\updaternotifications.dll
    2012-06-12 07:54:35 [5740]  ServiceLoader: Failed to find updaternotifications.dll
    2012-06-12 07:54:35 [5740]  ALMService: Terminating
    2012-06-12 07:54:35 [5740]  SLCoreService: Shutting down SLCore 1.5 Release (build 1.5.21.224873).
    2012-06-12 07:54:35 [5740]  SLCoreService: Service destruction took 0.6 ms and succeed.
    2012-06-12 07:54:35 [5740]  ALM: _info_: End ALM
    2012-06-12 07:54:35 [5740]  performance: AMTReleaseProductLicense took 5.815388 ms
    2012-06-12 07:54:35 [5740]  AMT: END SESSION.

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