Acrobat shuts down with an error every time I access Password security settings
Hi
I wonder if anyone can help me.
I have just bought Acrobat 8.1.2 professional, which I am using on a Windows XP machine.
When I enter the Password Security-Settings dialogue, about 2 seconds later, I get an error message saying that "Acrobat has encountered a problem and needs to close". When I click on "Send" or "Don't send", it then closes.
So I can't password protect my documents.
I experience this with a number of documents (including very, very simple ones), including pdfs I did not create.
I have run "repair" and also completely uninstalled and then reinstalled Acrobat,without success.
Has enyone else experienced this and found a solution?
Many thanks
Helena
I have now found a workaround for this! If you set the security settings you want as a security policy, and then apply that policy to your document (rather than trying to set the settings for the indoividual document), it all works fine without crashing.
It will mean that if you create lots of documents, all of which have slightly different security settings, you'll have a long list of policies, but I tend to use only about 2 security set ups, so it's fine for me. Hope it works for you too, L Haen.
Helena
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