Acrobat Standard XI key verification problem

There is not an option to select Acrobat Standard XI to verify the product key. I read some other posts related to this. I bought the program from the website. I have never purchased a program from adobe before now. I have downloaded reader in the past. I'm also not horribly knowledgeable with all of this so simple fix suggestions are best, Thanks!

As "Test Screen Name" have said correctly this is verification steps to check upgrade eligibility.
Which means you have purchased Acrobat XI standard as Upgrade from the previous version. It is looking for the serial number for the previous version you own.
You may visit this page for help : http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

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Having problems download Adobe Acrobat Standard using dell digital delivery.

The dell digital delivery and the dell website are both giving us problems. We have the serial/product key but just need a reliable place to download and activate the application from. Is there anyway to download a trial version of Adobe Acrobat Standard and then activate the install with the serial key we have?

Moving this discussion to the Downloading, Installing, Setting Up forum.
Tdavis710 you may want to try a different web browser. What version of Acrobat Standard are you trying to download?

Acrobat Standard 9.1.2 update problem?

I'm running Acrobat Standard 9 on Windows Vista Ultimate.
Right after installing the Acrobat 9.1.2 update, but before restarting my system, I tried to open a PDF file, and experienced cascading file openings, where Acrobat seemed to be trying to open every PDF file on my hard drive in a separate window. Each window header contains the statement: "Adobe Acrobat not responding." After shutting down Acrobat through Task Manager, I then restarted my system, thinking that the problem was a failure to complete the update installation, but when I just tried to start Acrobat (without trying to open any file), it automatically began opening multiple PDF files again.
At that point, I ran a restore to a previous Acrobat version, but did not restart my system. After the restore was complete, my desktop displayed two Acrobat startup icons, one for v9.1.2 and one for the previous version. I tried to start Acrobat by clicking the previous verion icon, but had the same problem with automatic multiple file openings. When I checked the software list in Control Panel, I found that it only contained v9.1.2, and not the supposedly restored version. Does anyone know if I had to restart my system to make the restore work?
When it looked like the restore to previous version had not worked, I did an Acrobat program repair through Control Panel, and restarted my system, but when I tried to start Acrobat, the same problem occurred. Every time it occurs, I have to shut down Acrobat through Task Manager.
I never experienced this problem until I installed the 9.1.2 update. Has anyone else experienced problems with this update? Does anyone here know the cause of the automatic multiple file opening problem?

As far as I'm concerned, there is something screwy about this whole release. I have used Acrobat Standard since v4.0, and was forced to buy v8 or v9 when I upgraded my OS to Vista, so I chose v9. However, the most important feature to me (besides converting other documents to PDF files), something called FreeText, was replaced by something now called Typewriter. Unfortunately, where FreeText was intuitive and seamless, I cannot view the result of a Typewriter session in my document, after entering new text and closing the feature. On top of that, Adobe tech support seems to have gotten less accessible over the years.
This new problem has now rendered my Acrobat program completely unusable, and for some reason, Adobe's Internet support contact form doesn't even interact with my inputs. This forum has proved useless to me for any problem-solving. Anybody from Adobe Engineering listening?

Acrobat Standard XI, but can only find the CD for windows. I have a mac (I have access to an external CD drive and I have the product keys for windows). What is the best way for me to install it?

Hi, I purchased Acrobat Standard XI, but can only find the CD for windows. I have a mac (I have access to an external CD drive and I have the product keys for windows). I have never installed it anywhere else. What is the best way for me to install it?

Hi lintonm86921521,
I can understand your concern & will guide you through this.
I am so sorry to inform you that Acrobat XI Standard is not available on Mac, you can only use it on your Windows computer.
You can also refer to the system requirements at : System requirements | Acrobat family of products—older versions (XI, X, 9)
In case if you have any further query please let us know, we will be happy to help you.
Regards,
Aadesh

Adobe Acrobat Standard XI - Activation problem

Hello,
I have an adobe acrobat standard XI, with an enterprise activation. When I try to convert a Word document to PDF, it asks me a license key. But if I try to edit a pdf file, it doesn't ask me a license key.
What can I do?

Try this KB document:
Serial dialog box appears | Printing | Version 11.0.01

Problem with recent Acrobat Standard subscription and opening up PDF's

After doing a 1-month trial for Adobe XI Pro, I completed online purchase yesterday (11/8/14) for annual subscription for Adobe Standard.
And now I can no longer open or read any PDFs on my computer. A prompt comes up that trial period has ended and I need to subscribe (which I have done). I did not expect this and am very frustrated. Is there a lag time for processing the subscription, or is this something related to updates of older version Adobe? I have Windows Vista.

Hi create shortcut,
Acrobat XI isn't supported on Windows Vista, so that could be what the problem is (see Tech specs | Adobe Acrobat XI Pro). Although, it sounds like you were using Acrobat Pro XI on Vista, is that correct?
Your subscription is indeed, active. So, you should be able to simply sign in and use Acrobat Standard (but know that Adobe can't support any technical issues that might arise when using it on an unsupported OS).
Best,
Sara

Updating problem of acrobat standard to 8.1.3.

I tried to update my acrobat standard 8 to 8.1.3. The installation progress was stuck. I terminated the installation and tried again. This time, I received a message saying the installation failed.
What can I do?

Have you installed the previous updates? The updates usually have to be installed in order.

Problems sending comments in Acrobat Standard X

I am using a Dell laptop running Windows 7 64 bit OS and Outlook 2010. We use Acrobat Standard X to stamp approvals on PDFs (that are sent as attachments to an email) and then use "Send Comments" to send back to the person that orignated the email. On this one laptop the process had been working correctly. To correct some errors in another program with sending email on this machine, I ran the fixmapi.exe command from a command prompt (this did fix those errors).
Immediately after this the user reported that when that click on the "Send Comments" button in Acrobat, we are now receving the error : Acrobat is unable to connect to your email program.
Any help would be greatly appreciated...

So, my understanding is that the Portfolio option isn't available in Standard. Are there any workarounds to accomplish this in Standard, such as saving the documents in another format? Or is our only option to bite the bullet and purchase Pro?

Printing web page to pdf file using Acrobat Standard 9

When I print a web page to a pdf file, the text in the file is mostly garbled. I have no problems in creating pdf files from MS office or other software. I have Windows 7 Home.
Any help will be appreciated.
Thanks

I do have Internet Explorer 9 and I was able to print web pages correctly following your suggestions.
Thanks for your help.
Date: Sat, 12 Nov 2011 06:53:59 -0700
From: [email protected]
To: [email protected]
Subject: Printing web page to pdf file using Acrobat Standard 9
    Re: Printing web page to pdf file using Acrobat Standard 9
    created by Bill@VT in Acrobat Windows - View the full discussion
There were problems with IE9 on it's initial release and that may be what you are seeing if that is the browser (you did not indicate the browser and that may be a key). If you have a different browser you might try that one with the same pages to see if it browser related.
By saying garbled it sounds like the fonts did not make it or you have selected "Use Local Fonts" in Acrobat. Try checking the latter first. Then check if the fonts are embedded in the PDF by checking the document properties (ctrl-D). If they are not, go back to the browser and select the press or print job options before printing and see if they get embedded and if your problem is resolved.
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4021509#4021509
     To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4021509#4021509. In the Actions box on the right, click the Stop Email Notifications link.
     Start a new discussion in Acrobat Windows by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

Using Acrobat Standard 9 Adding Check Boxes

Have been using AA Std 9 for some time and all of sudden I cannot use the add check boxes to forms with any accuracy. It is not an issue with the mouse. Have downloaded patches but still cannot add fields where they need to be. Major impact on productivity! Ideas?

I do have Internet Explorer 9 and I was able to print web pages correctly following your suggestions.
Thanks for your help.
Date: Sat, 12 Nov 2011 06:53:59 -0700
From: [email protected]
To: [email protected]
Subject: Printing web page to pdf file using Acrobat Standard 9
    Re: Printing web page to pdf file using Acrobat Standard 9
    created by Bill@VT in Acrobat Windows - View the full discussion
There were problems with IE9 on it's initial release and that may be what you are seeing if that is the browser (you did not indicate the browser and that may be a key). If you have a different browser you might try that one with the same pages to see if it browser related.
By saying garbled it sounds like the fonts did not make it or you have selected "Use Local Fonts" in Acrobat. Try checking the latter first. Then check if the fonts are embedded in the PDF by checking the document properties (ctrl-D). If they are not, go back to the browser and select the press or print job options before printing and see if they get embedded and if your problem is resolved.
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4021509#4021509
     To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4021509#4021509. In the Actions box on the right, click the Stop Email Notifications link.
     Start a new discussion in Acrobat Windows by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

Acrobat Standard Trial?

Travelling for a month. Chose this time to install Windows 7. Since was Pro over Vista Home Premium had to do full install. So lost installed version Acrobat Standard 9.0. Have license key in email.
Thought no problem can download the Acrobat 9.0 Pro 30 day trial and use that until I get home but the nagware screen comes up way to often.
Is there a 9.0 Standard trial I can apply my license key to or another way to get an install set by download of 9.0 standard?
Thanks,
Jay

I believe that they only offer trials of Pro and Extended.

Suddenly getting DEP shutdowns in Acrobat Standard 8.3.1

I have a Dell M90 running Vista Business SP2 that originally had Acrobat Standard 8.0 pre-installed; with applied maintenance it is now at 8.3.1. The latest files in the Acrobat update folder were dated 8/30/2011.
Last week, probably, after some failed Microsoft updates on 09/14/2011 (which have since been successfully applied), I started getting DEP shutdows of Acrobat Standard. This initially occurred when viewing a PDF in IE9, so I thought it was probably just a bad document. But it occurred again this week, and I've now found that it happens every time I run Acrobat (or the plugin), even when running it from the start menu wiith no document open. It stayed open just long enough for me to do "Help...About" to check the version number, and to check for updates (it said none were available).
The specific message I get is:
A serious error has been detected and Adobe Acrobat 8 Standard cannot continue.
Please reinstall the application and try again.
Unfortunately, I can't find any acrobat media and can't find an installer anywhere on the machine. On the download site I saw plenty of updates and trial versions of newer software, but no full-product installer for 8.x. I downloaded and ran the 8.3.1 update, but the problem still occured.
Wait - while looking to see if I could recover my license key I saw the "Repair..." option. I just ran that, and while it looked like it was going to simply reapply the 8.3.1 update, it shut down the acrotray and is now asking me to reboot (neither of which occurred when I ran the update), so perhaps it is doing something more. If this resolves the problem I'll update this thread.

In short, Acrobat is now working again. But some interesting things happened.
During the restart, I saw a "phase 3 of 3 - do not shut down your computer" message. Usally I see this after windows updates, but I had already rebooted after reapplying the windows updates. Note that I'd walked away at the time so I can't confirm whether it displayed then, but Windows Update did show that those updates were successful. I assume that Windows emits that for any updates queued for processing during startup.
After the reboot I got a warning that my network drives could not be reconnected. I see this occasionally, and it means my WPA2 wireless didn't connect properly; usually a disable/enable fixes this, but sometimes another reboot is needed. When I ran Acrobat it popped up a dialog indicating it couldn't connect with the registration server so I closed it and eventually did have to reboot again.
When I ran Acrobat after that reboot it started normally, and in the About display it now shows my license key where previously it had only shown my name and company name. Curiously, though, both the "Activate" and "Deactivate" menu choices are now disabled where previously the "Deactivate" item was enabled (indicating successful activation) even though it didn't show a license key.
So is it possibe the "serious error" was related to a licensing problem? If so, the message should state this explicitly since there was probably a much simler path to recovery.
Perhaps someone from Adobe can comment on what state the app was in when the error occurred, and how it got that way. In any case, if you get this error, try the Repair option first. And write down your license key just in case...

Windows Explorer "My Computer" opens on boot after Acrobat Standard 9.2 install

Windows Explorer "My Computer" opens on boot - windows 7 on Lenovo Z580 - after Acrobat Standard 9.2 install. If I uninstall Acrobat Standard 9.2, the issue goes away. I've updated the software. Do I need Acrobat X?

hello friends
finally i have found a perfect solution for this error
even i was facing same problem i am too using lenovo z580 with windows 7 home premium 64 bit
i have purchased adodbe cs6 master collection
my computer pop ups during startup
solution is
first do one key recovery of your laptop then update all windows updates and drivers
then install adobe setup which you have
then restart pc or laptop
you are facing error now my computer pop up
close it
and install ccleaner and go to statup items in it and delete adobe bridge and remove all adobe at startup except adobe arm
now again restart you pc error will still come dont worry close it
and now install advanced registry clear trial is available and pro also if you can purchase
now clear it with it by scanning it and scan and clear until you dont get all solved error.
now restart your laptop or pc
my computer explorer will not pop up and startup will also not take more time.
thank you
viren
do reply if anyone needs help in this matter
adobe technical support his not at all helpful in this matter
adobe setup is not compatible and having issue in windows 64 bit
not only lenovo users samsung and hp users are also having same issue.
adobe is not responding in this issue except taking troubleshooting steps

I have acrobat standard and it will not allow me to edit.. every file i go to open it says "there is a active file open and must close in acrobat" other times it says account cannot be validated after I have already paid for it.. please advise

i have acrobat standard and it will not allow me to edit.. every file i go to open it says "there is a active file open and must close in acrobat" other times it says account cannot be validated after I have already paid for it.. please advise

Hi Timothy,
The account cannot be validated error was due to a glitch on our activation server that has been fixed now.
Please try using acrobat now and check if you are still facing the problem.
Regards,
Rave

Why does Acrobat Standard 6.0 recognize scanner but Pro 9 will not?

I am running both programs on an Intel Mac (same machine), 10.5.8 Progam. My Acrobat Standard 6.0 pulls in the scanner immediately, but my Pro 9 will not recognize the scanner. Is there something I have to do to get the Pro 9 to recognize the same scanner?

Thank you so much for your patience and expertise. You spent a lot of time
on this with me. Maybe Adobe will fix the problem in the future! Good
luck to you. Joyce
From: Phillip Jones <[email protected]>
Reply-To: <[email protected]>
Date: Fri, 23 Apr 2010 16:22:02 -0600
To: Joyce Hinds <[email protected]>
Subject: Re: Why does Acrobat Standard 6.0 recognize
scanner but Pro 9 will not?
Native

Acrobat Standard XI key verification problem

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