Acrobat Std/Pro 7-8 postscript errors

I keep on having issues with users getting PostScript errors while trying to generate PDFs from Word docs.
I was initially suspecting their version/install of Acrobat but after reimaging machines, installing later version of Office, and on completely different system (running Vista) the problem persists.
The error seem to be pretty random and will crash the PDF creation at random times/pages (sometimes a whole document can be printed other time only a few pages at a time).
I have not been able to pin point anything, but Distiller keeps on dumping syntaxerror in the log file.
I changed the postscript lvl of the Acrobat print drive to 1 on my machine and was able to get the entire PDF from a problematic Word doc but the staff member can't seem to replicate my fix.
Any ideas of what might be causing it or how to potentially troubleshot those issues?
Online documentation is obscure, users are getting frustrated.
Thanks,
Sam

Here you go, one of the many, I'll try to keep on posting as they come:
%%[ ProductName: Distiller ]%%
%%[Page: 1]%%
%%[Page: 2]%%
%%[ Error: syntaxerror; OffendingCommand: --nostringval-- ]%%
Stack:
/SetBGndFGnd
-dict-
/GDIBWPatternDict
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%

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When I try to install Adobe Acrobat XI Pro, I get an error message, "Key not valid for use in specified state". What is this?

When I try to install Adobe Acrobat XI Pro, I get an error message, "Key not valid for use in specified state". What is this?

See if this post by turingtest2 fixes it : key not valid for use in specified state

Acrobat XI Pro "Out of Memory" Error.

We just received a new Dell T7600 workstation (Win7, 64-bit, 64GB RAM, 8TB disk storage, and more processors than you can shake a stick at). We installed the Adobe CS6 Master Collection which had Acrobat Pro X. Each time we open a PDF of size greater than roughly 4MB, the program returns an "out of memory" error. After running updates, uninstalling and reinstalling (several times), I bought a copy of Acrobat XI Pro hoping this would solve the problem. Same problem still exists upon opening the larger PDFs. Our business depends on opening very large PDF files and we've paid for the Master Collection, so I'd rather not use an freeware PDF reader. Any help, thoughts, and/or suggestions are greatly appreciated.
Regards,
Chris

As mentioned, the TEMP folder is typically the problem. MS limits the size of this folder and you have 2 choices: 1. empty it or 2. increase the size limit. I am not positive this is the issue, but it does crop up at times. It does not matter how big your harddrive is, it is a matter of the amount of space that MS has allocated for virtual memory. I am surprised that there is an issue with 64GB of RAM, but MS is real good at letting you know you can't have it all for use because you might want to open up something else. That is why a lot of big packages turn off some of the limits of Windows or use Linux.

Acrobat XI Pro "Out of Memory" error after Office 2010 install

Good Afternoon,
We recently pushed Office 2010 to our users and are now getting reports of previous installs of Adobe Acrobat XI Pro no longer working but throwing "Out of Memory" errors.
We are in a Windows XP environment. All machines are HP 8440p/6930p/6910 with the same Service pack level (3) and all up to date on security patches.
All machines are running Office 2010 SP1.
All machines have 2GB or 4GB of RAM (Only 3.25GB recognized as we are a 32bit OS environment).
All machines have adequate free space (ranging from 50gb to 200gb of free space).
All machines are set to 4096mb initial page file size with 8192mb maximum page file size.
All machines with Acrobat XI Pro *DO NOT* have Reader XI installed alongside. If Reader is installed, it is Reader 10.1 or higher.
The following troubleshooting steps have been taken:
Verify page file size (4096mb - 8192mb).
Deleted local user and Windows temp files (%temp% and c:\WINDOWS\Temp both emptied).
Repair on Adobe Acrobat XI Pro install. No change.
Uninstall Acrobat Pro XI, reboot, re-install. No change.
Uninstall Acrobat Pro XI Pro along with *ALL* other Adobe applications presently installed (Flash Player, Air), delete all Adobe folders and files found in a full search of the C drive, delete all orphaned Registry entries for all Adobe products, re-empty all temp folders, reboot.
Re-install Adobe Acrobat XI Pro. No change.
Disable enhanced security in Acrobat XI Pro. No change.
Renamed Acrobat XI's plug_ins folder to plug_ins.old.
You *can* get Acrobat to open once this is done but when you attempt to edit a file or enter data into a form, you get the message, "The "Updater" plug-in has been removed. Please re-install Acrobat to continue viewing the current file."
A repair on the Office 2010 install and re-installing Office 2010 also had no effect.
At this point, short of re-imaging the machines (which is *not* an option), we are stumped.
We have not yet tried rolling back a user to Office 2007 as the upgrade initiative is enterprise-wide and rolling back would not be considered a solution.
Anyone have any ideas beyond what has been tried so far?

As mentioned, the TEMP folder is typically the problem. MS limits the size of this folder and you have 2 choices: 1. empty it or 2. increase the size limit. I am not positive this is the issue, but it does crop up at times. It does not matter how big your harddrive is, it is a matter of the amount of space that MS has allocated for virtual memory. I am surprised that there is an issue with 64GB of RAM, but MS is real good at letting you know you can't have it all for use because you might want to open up something else. That is why a lot of big packages turn off some of the limits of Windows or use Linux.

Acrobat v9 Pro and Standard Runtime Error!

My company recently got in the CD's from Adobe for Acrobat 9 Professional and Acrobat 9 Standard.
I installed Acrobat 9 Pro on one of our systems. The system got a runtime error every time Adobe Acrobat started citing "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe This application has requested the Runtime to terminate it in an unusal way. Please contact the application's support team for more information."
Initially, I thought it was an issue with that system. So, I installed Acrobat Standard on two other systems. Both units get the same error.
Of the 3 units 2 are identical IBM workstations with some different software installed. 1 is an HP system. The OS is a fairly clean Windows XP SP2 otherwise very stable installation.
I searched Adobe forums and here but haven't come across much version 9 questions/comments.
Initially, I was going to fully uninstall Acrobat and try the installation again. However, now that 2 other systems are getting the same error, I feel it would be a waste of time.
Any ideas on what to look for to resolve this issue?
Previous version was the latest v8 which 9 uninstalled.
Thanks in advance!
-Dean
EDIT: I did come across this for version 8 and tried the same fix with 9, but to no effect:
================================================================================
C++ Runtime error after launching Acrobat or Adobe Reader 8 on Windows
Issue
When you launch Adobe Acrobat 8 Standard, Professional, or Adobe Reader 8 on Windows, an error occurs:
Runtime Error!
Program: C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrobat.exe
This application has requested the Runtime to terminate in an unusual way. Please contact the application's support team for more information.
Solution
Disable the Updater.api plug-in.
Navigate to where Acrobat or Adobe Reader is installed, usually
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins
or C:\Program Files\Adobe\Reader 8.0\Reader\plug_ins
Rename the Updater.api plug-in to Updater.api.old
Relaunch Acrobat or Reader.

So here is the flaw... Since i dont see many people saying WHAT the flaw is.
==== THIS IS WITH ROAMING PROFILE CRASHES! ====
Adobe's program iterates the network path from left to right, skipping the first word: \\Server\Folder1\Folder2\Folder3\APPLICATION DATA as it searches a user's profile for the APPLICATION DATA folder.
So starting at FOLDER1 it checks to see if it can "create" a folder. It doesnt do it, but it tries to check its access. If your not in the users profile at this point, the program MOST LIKELY cannot because its a directory NOT owned by the user. THe previous folders is something you wouldn't give NORMAL users access to.
After the program FAILS to "create" its folder because it cannot -
The program Crashes:
*R6025 - Pure Virtual function call
* The exception unknown software exception (0x40000015) occurred in the application at location 0x2e80f5e3
* C++ runtime error
* WINDOWS NAME Collision error.
=== ITS ALL OF THESE! Same error, different points in the crashing ===
Solution?
I create a network drive DIRECTLY to the profile, then I update the registery to make that the WINDOWS APPDATA path. ALL of this is done on the user logon scripts. So it was just "solved" one day, except for a new drive letter appearing.
(Added to login script)
net use l: \\SERVER\USER PROFILE TREE\USER PROFILE
REG ADD "HKEY_CURRENT_USER\software\Microsoft\windows\CurrentVersion\Explorer\User Shell Folders" /v AppData /t REG_EXPAND_SZ /d "l:\Application Data" /f
For our work we use: \\SERVER\USER PROFILE TREE\%USERNAME%\%COMPUTERNAME% - so each user has SEPERATE data per computer they are on.
ADOBE - PLEASE update your code so it doesnt iterate like this! If it does RESUME on error, to see if its recoverable before the END of the interation. These are simple mistakes...
THIS will also fix the SIMILAR / SAME(?) BUG in ROXIO products.

"Acrobat XI Pro Trial has expired" Error Message

I subscribe to Creative Cloud and have Acrobat XI Pro, among other programs, on a monthly subscription.
Today I got an error message "Acrobat XI Trial has expired" when I tried to open a pdf document, and also when I tried to open the program through a shortcut on my desktop.
I was able to use Photoshop today.
What's going on with Acrobat XI Pro?

Hi BettyDabney,
Open the CC App
If applicable, let CC aPP complete any automatic updates and log out of it.
Sign in with your Adobe ID.
Open the Acrobat CC application .
The prompt that you get for "trial has expired" also has an icon of "license this software" at the bottom left hand corner.
Please click on it & sign in, the trial be converted to subscription. Please try this & let us know if it worked for you.
Regards,
Rajshree

Acrobat DC Pro eventID 80 SideBySide errors

Since I've upgraded from Acrobat Pro XI to Acrobat DC Pro, there are multiples SideBySide errors,
eventually my system freezes and the SSD disk goes offline.
Windows 7 64bit events :
Activation context generation failed for "C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe".Error in manifest or policy file "" on line .
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0. 7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.76 01.17514_none_41e6975e2bd6f2b2.manifest.
After reading several posts, I've reinstalled various MS Visual C++ Redistributables (2012 & 2013) but to no avail.
Acrobat DC works well, I had no problems with the PC before this upgrade.
A solution anyone ?

I have the exact same error with Acrobat DC - Windows 7 64-bit computer freezes requiring hard reboot - tried uninstalling DC (cleaned reg) - same errors still occurring plus I now get blue screen crashes as well. Tried installing Acrobat 11 PRO after removing DC - computer still freezes requiring hard reboot. Acrobat is crucial to our web development company and this is extremely disruptive to our business.
Activation context generation failed for "C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe".Error in manifest or policy file "" on line .
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0. 7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.76 01.17514_none_41e6975e2bd6f2b2.manifest.
Called Adobe support who says "they are working on it".
Please advise - out of ideas.

Acrobat 9 pro more functional program error

Hi all
I have a feeling this is a reaccuring post and i am amazed that adobe wont release the patch or the information to fix it.
Countless hours by installers and techs must be spent on this trying to work around this issue.
If there is some genius Acrobat speciallist that can help I would be very grateful.
I have deleted everything on my system with a pro uninstaller and registry cleaner plus manual checks the has acrobat references.
The stupid program still stops and exits with the same annoying error ....ie it has found a more functional program and will exit ......"what the F*** is a more functional program" who at adobe thought of this genius bit of programming ....wow......
Anyway thats me done ..... I even tried Adobe telephone support but they are in some little island country somewhere and have noooooo idea.

Hi Mike,
thanks for attemting to resolve this perpexing bug from adobe.
I dont think deactivation was an issue because I I hadnt activated it.
I have cs4 master collection installed and have been trying again with adobe 8 and abobe 9 pro ext but no success.
I also tried uninstalling aver adobe product and then using an uninstalled to remove anything it could find the microsoft installer cleanup ....the problem with the microsoft one is it want to go to work on office 2007 and surely abobe is an add on to office not the other way round.
Ross

Acrobat X Pro: Check for Updates Error 1007 Updates have been disabled by your system policy

Because of another Acrobat problem (I won't go into here), today I uninstalled Acrobat Pro 10.1.9 and re-installed Acrobat 10.0.0. I thought I could get back to 10.1.9 by selecting "Check for Updates" after installation. My system is Win7x64 and I'm running as a named user with Administrator rights on a machine that is not part of domain.
When I select "Check for Updates", I receive a window titled "Adobe Acrobat Updater" that says "Update failed Updates have been disabled by your system policy. Error: 1007 <Close>" About ten seconds later, Acrobat X terminates, leaving this window hanging around.
What do I do to enable checking for updates?

Thanks Bill@VT and LeoAdobeX. It's still not working though.
Over the last few days, Windows System Restore says I have done 4 (four) Remove/Install Pairs. I tried the helpful cleaner you suggested. I knew I probably had some Acrobat9 cruft, so I ran the Acrobat9 and Reader9 cleaners, then the AcrobatX cleaner (I never had ReaderX). I also uninstalled absolutely every Adobe program from my system: Flash Player (three versions), iFilter, Adobe AIR, Amazon Music Importer (relies on Adobe AIR).
I tried it both as 10.0.0, and installing 10.0.0 and then the 10.1.9 MSP you pointed me to at the "update link" above. I installed as "Trial" mostly, but once with my registration key.
Starting up Acrobat X still fails epically. Also, every time I've looked, it hasn't solved the "other Acrobat problem" that initiated all of this.
The most that I've received from Acrobat X today is the splash screen came up once. Only once. Even after a restart of Windows 7, launching AcrobatX from the Start Menu, Desktop or even directly from the EXE under "Program Files (x86) does nothing. I thought it might just be slow the last time, so I took a 15 minute coffee break after attempting to launch. Nothing.
Ergo, I am looking at Windows System Restore. I miss two days of not being able to read PDF's even if the "other Acrobat problem" remains.
However, I got a whiff that I have another problem headed my way. I bought update version of Acrobat9 and AcrobatX. I've now wiped all traces of Acrobat9 (and will shortly do another wipe of AcrobatX). The Cleaner log reports "** Info : Installed product not found for upgrade code". The MyAdobe website has all my install codes back to Acrobat4, but I'm not sure I could locate my Adobe 4 CDROM or the intervening CDROM's that would be required to source me back to a full version (maybe Acrobat6?).
As I understand it, System Restore will do many things but not actually install the program files that I've been writing and deleting from my disk over the last two days. So, I'm going to have to do some install of AcrobatX after I do the System Restore and I now have little hope that even that installation will work to "just put things back the way they were".
Is AcrobatX supported on Windows7x64 Ultimate? Is there some place to track down what may be the "issues due to the 64-bit system"?
I have checked the policies under Control Panel->Administrator and there is more to check there. My account is a member of Administrators, which I would think would give me the rights to do just about anything, but when I click on the "Local Security Policy" shortcut, I get a "Group Policy Error: Failed to open the Group Policy Object on this computer. You may not have the appropriate rights. <Close> Details: Unspecified error". I'll chase this down if the System Restore does not make this error go away, but this part is clearly not a problem with Adobe software. All of the Other Admin/MMC Tools like Computer Management open fine.
Thank you very much for the responses. I found them to be very helpful but I still feel I've got a big problem ahead.

Acrobat Std/Pro 11 silent installieren

How do I do it that I can instal Acrobat per XI with volume licence silent and also which is made to registering automatic?
Wie bekomme ich es hin, dass ich Acrobat Pro XI mit Volumenlizenz silent installieren kann und auch die Registrieren automatisch gemacht wird?
How do I do it that I can instal Acrobat per XI with volume licence silent and also which is made to registering automatic?
We instal automatically by pacts distribution and have here the Probelm the new Adobe Produke to ourselves also Want to register, that, however, every user should not / can make
Wir installieren vollautomatisch per Pakte Verteilung und haben das Probelm das die neuen Adobe Produke sich auch Registrieren wollen, da dass aber nicht jeder User machen soll/kann
brauchen wir eine möglichkeit das dieses Automatisch läuft. Leider geht es nicht mit "Adobe Customization Wizard 11\CustWiz.exe" Man kan zwar Silent installieren aber leider nicht registrieren.
Hat einer eine Idee?

I have already made Yes this and me at the beginning pleased the query any more did not come. BUT after 7 days the query came again to the on-line registration. Nevertheless, there must be a possibility which one can build the registration Accent with the Silent installation with one.
I cannot understand that a company like Adobe, it to her customer makes so hard the SW about a distribution to instal. Here we already look after alterativen to Adobe because it becomes worse and worse. Why do not create a proficient licence out admit which must not become still specially freely geschlatet??
Ja das hab ich auch schon gemacht und mich am Anfang gefreut das die Abfrage nicht mehr kam. ABER nach 7 Tagen kam die Abfrage zur online Registrierung wieder. Es muss doch eine Möglichkeit geben, das man den Registrierung Accent bei der Silent Installation mit eine bauen kann.
Ich kann nicht verstehen dass eine Firma wie Adobe, es ihrem Kunden so schwer macht die SW über eine Verteilung zu installieren. Wir hier suchen schon nach alterativen zum Adobe weil es immer schlimmer wird. Warum schaffen die es nicht eine Firmen Lizenz raus zugeben, die nicht noch extra frei geschlatet werden muss??

I am trying to install Acrobat XI pro but got an error code 16, please help!

My system is W8 X64. Please help!
Thank you!

Hi texdwu,
Right click on Acrobat and run as admin. Please follow the kb: http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html .
Also disable UAC and try installing again: http://blogs.msdn.com/b/hyperyash/archive/2012/07/18/disabling-user-account-control-in-win dows-8.aspx .
Regards,
Romit Sinha

Acrobat Std/Pro 8 addin for Outlook causing causing corruption of email graphics & pollution of Outl

Our IT Support team, in conjunction with Microsoft Premier Support, has been investigating reports of email messages not correctly displaying graphics. Microsoft Premier Support has identified the Adobe PDFmaker addin for Microsoft Outlook as the cause.
When active, the Adobe PDFmaker addin stops Outlook from clearing it's temporary working folder, resulting in this folder becoming 'pollulted' over time, and ultimately affecting the ability of Outlook to use the temporary working folder for caching graphics received in emails.
Please follow the below steps to replicate the issue.
(Note: our testing has been performed with Adobe Acrobat Standard / Professional version 8.1.2 and Microsoft Office Outlook 2003 SP2 and SP3 running from Windows XP SP2)
Steps to replicate
==================
1. Ensure Adobe Acrobat Standard or Professional is installed to the machine
2. Ensure Microsoft Outlook is closed
3. Identify the location of your Outlook temporary working folder. This information can be obtained from the registry key: HKEY_CURENT_USER\Software\Microsoft\Office\11.0\Outlook\Security\OutlookSecureTempFolder
4. Using Explorer, delete the contents of the Outlook temporary working folder (eg. C:\Documents and Settings\username\Local Settings\Temporary Internet Files\OLK91)
5. Once the Outlook temporary working folder is empty, open Microsoft Outlook, and open an email message containing graphics
6. Observe that the Outlook temporary working folder now contains the supporting JPG images that are loaded by the email :
7. Close Microsoft Outlook
8. Wait for 30 seconds, and re-open Microsoft Outlook
9. Re-open the same email message containing embedded graphic images, confirm that the graphics are correctly displayed.
10. Close the email, then close Microsoft Outlook
11. Observe that the Outlook temporary working folder now contains a second copy of the supporting JPG images that are loaded by the email
This is a bug. The expected behaviour of Microsoft Outlook would be that the above files should be automatically deleted from the Outlook temporary folder when the email is closed.
With continued use the Outlook temporary folder will continue to grow as the user opens & closes emails with embedded graphics, as the files in this folder are not being automatically deleted when no longer accessed by Microsoft Outlook. Eventually this will affect the performance of Outlook and ultimately result in the graphic images not being displayed in any email messages.
The Workaround
==============
Microsoft have recommended the below registry entry be modified in order to rectify this issue:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\PDFMOutlook.PDFMOutlook\LoadBe havior
The value of the LoadBehavior key needs to be changed from "3" to "2" to disable the Adobe PDFMaker addin from Microsoft Outlook.
We have tested Microsoft's recommendation and confirmed that it resolves the above symptoms.

William,
Thanks for the report. May I ask that you file a bug report so that
Adobe will be officially aware of the issue and fix. Maybe it will be
fixed or the solution posted in the knowledgebase.
Mike

Trying to update Reader 9.0 and trail acrobat XI pro. Getting 1321 errors?

I have tried the solutions suggested by adobe for Vista 64 system. Nothing will work?

You can try using this tool to first remove all traces of Acrobat and Reader from your computer:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you can download the full offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else.

Error starting Acrobat X Pro: ...You need to deactivate another computer within 32767 days to use

The serial number xxxxxxx... is already in use by the maximum allowed computers. You need to deactivate another computer within 32767 days to use this product.
Installed CS6 Design Std (which included Acro X Pro) from DVD. All the apps work except for Acrobat, which gives the above error. The s/n in the error is different from the s/n used for installing Design Std. Per support, fully uninstalled Design Std and any other Acrobat related s/w, then ran a "cleaner" that they provided. Reinstalled CS6 Design Std from DVD ... same problem. Already wasted over 4 hours on Adobe support chat.
Thanks.

This suggestion from Adobe Tech Support did NOT work either...
Thank you for contacting Adobe Technical Support.
I understand that you are unable to activate Acrobat X Pro.
From the error message it seems like Acrobat is taking the standalone serial number and not from the suite.
Have you tried uninstalling only Acrobat and reinstall it from the CS6 suite? If not, then please perform uninstall Acrobat and reinstall it as trial.
Once the reinstallation is completed, first launch a product from CS6 like Photoshop and then launch Acrobat X and check if it works.

Trying to convert a pdf to a word doc using Acrobat XI Pro. I am getting formatting errors and scrambled text, especially right below headings. Not all headings affected, just some, but all the same paragraph tag. Any ideas?

I am trying to convert a pdf to a word doc. The pdf was created in Framemaker. I am using Acrobat XI Pro and getting formatting errors and scrambled (or missing) text, especially below a heading. Any fixes?

Hi pakbecker,
Please try updating to Acrobat 11.0.7 and check.
In case you still face issues, i would like to have a look at th doucment.
Send me an email at [email protected]
Regards,
Rave

Acrobat Std/Pro 7-8 postscript errors

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