Acrobat Unable to Patch Past 9.1.0

I have a strange issue updating Acrobat 9.  I had 9.0.0 installed, and successfully updated it to 9.1.0.  I then proceeded to update it to 9.1.1.  The patch said it installed correctly, but when I open Acrobat it still says 9.1.0.  I tried patch 9.1.2, and it installed without errors, but still showed as 9.1.0.  I rebooted, and it still showed as 9.1.0, so I re-applied 9.1.1 and it reported success.  After rebooting again, it still shows 9.1.0.  9.1.3 won't install - it throws a Windows Installer error about the product not being installed.  The MSI logs for patches 9.1.1 and 9.1.2 say everything went swimmingly, but the Help - About screen still says 9.1.0 and I can't install 9.1.3.  I'm running Windows XP, and my goal is to get it up to 9.4.5 (the latest patch at this time).  Has anyone else had this experience?  Thanks.

Since you speak of specific number patches, I presume you are doing this manually by downloading the patch files? 
If yes, what happens if you try the automatic updater?

Similar Messages

  • Unable to get past message about "Find my IPOD Touch" when ITUNES starts

    When I connect my IPOD Touch to computer and Itunes opens, I get the screen shown below and unable to get past it. I can access all other stuff in Itunes. I am unable to sync by IPOD. Clickin on the supposed links in the message does nothing.
    This is the screen I get:
    Free Find My iPhone
    Free Find My iPad
    Free Find My iPod touch
    Set up Find My iPhone for free so you can locate your device if you lose it, remotely lock the screen, or wipe its data. You can also find your iPad or iPod touch.Set up Find My iPad for free so you can locate your device if you lose it, remotely lock the screen, or wipe its data. You can also find your iPhone or iPod touch.Set up Find My iPod touch for free so you can locate your device if you lose it, remotely lock the screen, or wipe its data. You can also find your iPhone or iPad. Learn More
    Not Now
    Set up Find My iPhone
    Set up Find My iPad
    Set up Find My iPod touch
    Find My iPhone (or iPad or iPod touch) enables you to locate your iPad with Wi-Fi or iPod touch only when it is on and connected to a registered Wi-Fi network. Find My iPhone is not available in all countries.

    As I said on my first post, changing the iTunes Library name did not work. Restarted my PC, iTunes, my iPhone. Nothing worked.
    Before going on, I put every thing back the way it was, and exported my library, just to be sure.
    Then I tried and removed every iTunes Library file (iTunes Library.itl, iTunes Library Extras.itdb, iTunes Library Genius.itdb and iTunes Library.xml). Restarted and it worked. Then I imported my library, and went to my Mobile applications folder and re-added all apps to iTunes.
    BUT the apps in my iPhone in iTunes apps window were greyed out. So I synced my apps. It said it would remove everything from the phone and replace it with the new apps, I confirmed, and it synced just fine. I lost no data, no saved games, no apps, no music, everything was just fine.
    Hope it helps.
    Cheers.

  • I am unable to get past the Terms and Conditions in the new update. I have hit agree several times but can not get past that part. What do I do next?

    I am unable to get past the terms and conditions part of the upgrade. I have hit agree several times. What do I do?

    Scroll down to the bottom of the terms and conditions, then the Agree button will light up and you can proceed.

  • HT4623 During my update to the new operating system I am unable to get past Rescue EMail. I tried not putting in another e-mail as it says it is optional - that did nto work. I entered a Rescue E-Mail and it will not allow me to go to the next step. Help

    During my update to the new operationg system I am unable to get past the Restore E-Mail. I first chose not to have an "optional" restore e-mail and was unable to get past this section. I then entered an alternate e-mail with the same results. I am unable to get past this section after I push the Next symbol. HELP!

    I am having the same problem.  I think I saw something about VPN and not being able to communicate with Apple web site.  Do you have your protected company email on your phone?

  • I am unable to get past the apple login screens on my iPad to access my settings menu for a new home network. My password is not recognized so I cannot even get into the settings mode to make a chance. How can I get past the Apple logins?

    I am unable to get past the apple login screens on my iPad to access my settings menu for a new home network. My Apple password is not recognized so I cannot even get into the settings mode to make a chance. How can I get past the Apple logins?

    Hey Dpcupcake,
    If you can not get past the sign in screen on your iPad, you will need to use the steps in this article to recover use of your iPad -
    Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
    Thanks for using Apple Support Communities.
    Happy computing,
    Brett L 

  • I am unable to get past the first step of Winston Churchill's answer because my phone says "checking for a software update failed because you are not connected to the Internet". Did my WiFi connection also get lost?

    I am unable to get past the first step of Winston Churchill's answer because my phone says "checking for a software update failed because you are not connected to the Internet."  Did my iphone's WiFi connection also get lost with the Contacts, Mail and Text Messages?  When I tried the software update, as recommended by Winston Churchill, the iphone was connected to my desktop which is connected to the Internet.

    You can't use your computers Internet connection to update your phone from the phone itself. If you want to use the computers Internet connection to update your phone you must update it through iTunes.

  • Unable to copy+paste from Illustrator CC 2014 to Fireworks CS6

    It seems to me like Illustrator CC 2014 is riddled with bugs and compatibility issues. The latest one I have found is that I am unable to copy+paste directly from Illustrator CC 2014 to Fireworks CS6. However it does work when I copy+paste from Illustrator CC 2014 > Illustrator CC (previous version) > Fireworks CS6. Anyone else have this problem?

    View in Illustrator
    Create file in Photoshop CC
    Paste in Photoshop CC
    Create file in Photoshop CS5
    Paste in photoshop CS5
    it's a magic!
    I paste always as Smart Object
    And special for you, create big file in Ps CC
    Paste
    Looking good but
    white 1-Pixel edges are still there, in Cs5 there are no white edges

  • I have a open box MacBook Pro retina and does not have iLife.  Called apple care said they are unable to disassociate past apple Id .  Please help.

    No iLife in MacBook Pro retina when I bought open box.  Called apple care said their system is unable to disassociate past apple ID

    There are no iLife disks that come in the box. In any case,
    https://discussions.apple.com/message/18706980#18706980

  • Unable to Cut & Paste

    I have followed instructions to allow Cut & Paste and created a user.js file in the correct directory. However I am still unable to Cut & Paste. I'm using SnippetMaster Pro.
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; MDDR; InfoPath.2)

    DUHHH no I do a lot more than that. I run a successful marketing and design business, and productivity is very important. While the mac has many features that speed me up it also has plenty to slow me down, like the lack of this very basic and primitive function that even DOS was able to run by typed commands since the 80's.
    All this BS about which computer is better or worse is just a load of crap. Every computer has pros and cons and it's like trying to compare male and female superiority. It doesn't exist. Since I can't return this anymore I guess I'll get used to dragging-and-dropping like a kindergarten kid.

  • After downloading ios5 to my ipad2, am unable to copy/paste from URL. Safari browser crashed.

    After downloading ios5 to my ipad2, i am unable to copy/paste from URL. Cursor does not appear when I tap on the address and this only happens in landscape position with home button on the right. On other positions, portraits and landscape with button on the left, it works fine. And when it is working, the site will crashed after awhile. I usually copy the URL to skyfire videoQ to view flash video. Anyone with same issue? Anybody got a fix for this? Pls help.............

    You can try to restore a compressed .jsonlz4 from the bookmarkbackups folder in the "Old Firefox Data" folder on the desktop in the current profile.
    *Bookmarks > Show All Bookmarks > Import & Backup > Restore > Choose File
    *https://support.mozilla.org/kb/restore-bookmarks-from-backup-or-move-them

  • New MacBook Pro, unable to get past the select your country screen during initial setup.

    I purchased a new MacBook Pro last night and am unable to get past the initial setup screen where you select your country.  The mouse will move around, but won't actually allow me to click on 'continue'.  I've also tried the keyboard commands to move to the next screen.  Nothing...

    I just experienced this, and I am recording the solution here for posterity. I got through the setup using the keyboard (tab to move between controls and space to select), thinking that the mouse click would work when I got through it. But I was dismayed to find that it did not ...
    ... at least so I thought! But actually, you have to push down the mouse pad, NOT just tap it. You can turn on tap-to-click later, but at the start you must push it until it audibly clicks. It is not obvious if you are used to Windows laptop mouse pads like me, where tap-to-click is the ubiquitous norm.

  • Unable to Patch Reader or Acrobat XI

    I am unable to use the msp files to patch acrobat or reader. It says that the product is not installed.
    I have tried all versions of MSP and none work.
    We are currently running on 11.0.5 which was a slipstreamed install from previous.

    MSI (c) (1C:64) [09:06:15:075]: Final Patch Application Order:
    MSI (c) (1C:64) [09:06:15:075]: Other Patches:
    MSI (c) (1C:64) [09:06:15:075]: Unknown\Absent: {AC76BA86-A440-FFFF-A440-7A8C40011009} - C:\Users\*********\Downloads\AcrobatUpd11009.msp
    The upgrade cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade.
    C:\Windows\Installer\c288bb.msi
    MSI (c) (1C:64) [09:06:15:075]: Product: Adobe Acrobat XI Standard - Update '{AC76BA86-A440-FFFF-A440-7A8C40011009}' could not be installed. Error code 1642. Additional information is available in the log file c:\temp\acro.log.
    MSI (c) (1C:64) [09:06:15:076]: Windows Installer installed an update. Product Name: Adobe Acrobat XI Standard. Product Version: 11.0.05. Product Language: 1033. Manufacturer: Adobe Systems. Update Name: {AC76BA86-A440-FFFF-A440-7A8C40011009}. Installation success or error status: 1642.
    MSI (c) (1C:64) [09:06:15:077]: Product: Adobe Acrobat XI Standard -- Installation failed.
    MSI (c) (1C:64) [09:06:15:077]: Windows Installer installed the product. Product Name: Adobe Acrobat XI Standard. Product Version: 11.0.05. Product Language: 1033. Manufacturer: Adobe Systems. Installation success or error status: 1642.

  • Jabber for Mac - End User unable to Cut & Paste Images in IM

    Full discloure: I am an END USER, not an IT admin or anything like that. Not sure if this is the proper forum to ask this question but figured it was worth a shot...
    Running OSX 10.9.1 and Jabber 9.2.1.
    I am unable to copy-and-paste images into IM conversations with co-workers.
    My "cachedPresenceConfigStore.xml" file shows:
    "<im_cutandpaste_enabled>TRUE</im_cutandpaste_enabled>"
    and
    "<screen_capture_enabled>TRUE</screen_capture_enabled>"
    ...yet these functions seem to be missing from the IM client. As far as I know our organization's service-side policy allows for sending images over IM (confirmed this using the jabber client on a windows machine).
    Am I just "doing it wrong" somehow? Is there some special method I need to use to be able to paste images into an IM conversation?
    Any help or direction is appreciated.
    Thank you,
    Jason

    It appears they disabled it server-side as the button (a paperclip) normaly appears to the right of the emoticon button. While the jabber-config.xml file can block specific file extensions, it cannot disable the feature entirely. This is done within the Service Parameters of the server, which only an admin can see.
    ProcedureStep 1 Choose Cisco Unified CM IM and Presence Administration > System > Service Parameters.Step 2 From the Server menu, choose an IM and Presence node .Step 3 In the Service Parameter Configuration window, choose Cisco XCP Router as the service.Step 4 From the Enable file transfer drop-down list, click On or Off.Step 5 Click Save.Step 6 Restart the Cisco XCP Router Service on every node in the cluster. For more information, see Restart CiscoXCP Router service, on page 43.
    http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/im_presence/deployment/9_1_1/CUP0_BK_D5B4C107_00_deployment-guide-for-imp-91.html
    Please remember to rate helpful responses and identify helpful or correct answers.

  • Reporting successful installation of Acrobat 9.2 patch--finally!

    Hi everyone,
    After struggling with this issue for a long time, same as many in this forum, I DID IT!
    Before I tell you how, here's my configuration:
    Macbook Pro, OSX 10.5.8, Acrobat Pro 9.0.0 installed. I could not get it to update it to any version at all. I could not uninstall it either. It was just stuck there. (My hunch is that with all my attempts to update, something got corrupted.) In addition, just clicking on the program icon would slow Finder down to a crawl. This was going on for months....
    So I decided to go for broke. Downloaded AppCleaner and zapped Acrobat Pro 9 plus whatever associated files it pointed to. I don't know how clean of an uninstall it was, but it worked (and I think it was an essential part of the process) ....
    Then I re-installed Acrobat Pro 9.0 from my original CS4 CDs.
    Then I downloaded and installed all of the Acrobat Pro patches released since CS4 came out --
    Please note: you need them all:  9.1.0 -- 9.1.1 -- 9.1.2 -- 9.1.3-- and finally 9.2.0.
    And ta - ta, success finally!
    By the way, it sounds far more complicated and time-consuming than it was. Before I did this, every single attempt took longer than this entire process because of the way Acrobat Pro was crippling Finder (just to update the patches, the program ran just fine).
    I'm sharing my experience in the hope that some will find it helpful.
    Good luck, and don't give up!

    I have installed 9.2.0 on a G4 PowerBook17" laptop and I did have some difficulity.
    The automatic update would not work. what I did in My case was:
    Deleted my version of Acrobat locating all components related to Acrobat. (PDF's were left alone).
    I downloaded from Adobe's website  all updates for Acrobat 9.1, 9.1, 9.1.1, 9.1.3, and 9.2.0
    I updated manually each one opening Acrobat and quiting between each update (running Disk Utility and repairing permissions in between each update.
    That is not to say you will have a problem.  I don't usually have problems with Acrobat updates in fact this is the first one I have had a problem.  And I've been using Acrobat since Acrobat 3.

  • Can Acrobat MSP files patch OEM versions of Acrobat?

    I have several computers that from Dell that have OEM versions of Acrobat standard.  I am trying to deploy Acrobat patches using group policy.  I have read the Adobe GP & AD deployment guide for instructions.  But I cannot get the patches to install.
    I managed to get the an administrative share installed using the OEM 9.0 CD. Here is the command from my workstation:
    msiexec /a "\\server\Share\Software\Adobe\Acrobat\Acrobat9Stnd\Adobe Acrobat 9 Standard\AcroStan.msi"  /log c:\temp\acrobat.log
    But I for the life of me cannot get the 9.1 patch files to update the distribution point.  The popup error is:
    Error 2203.database:
    \\server\share\software\adobe\acrobat\acrobat9stnd\adobe acrobat 9 standard\acrostan.msi.  Cannot open database file.  System error -2147287035.
    The second to last line of the log file is:
    MSI (c) (98:98) [13:24:39:075]: Product: Adobe Acrobat  9 Standard - English, Fran蓷is, Deutsch - Update 'Adobe Acrobat 9.1.0 Update' could not be installed. Error code 1603. Additional information is available in the log file c:\temp\adobe111.txt.
    I have searched extensively on the forums and Google without any luck.  I have tried updating the distribution point from multiple computers with multiple different configurations.
    I am now wondering if it is an issue with the OEM software version and the Adobe patch off the Web site.
    Thanks,
    Robert

    Problem solved.  I did a basic install of xp sp2 in a virtual machine without any patches or programs and ran it from there without any issues.  Thanks.

Maybe you are looking for

  • How to restrict Group Currency to Version

    Hi I am looking into multiple group currency consolidation, using different versions. My question, is it possible to restrict the Group Currency by version. E.g., I want version 100 to be restricted to group currency GBP, and version 999 to be restri

  • ITunes wont sync music to iPhone 4

    Upgraded from iPhone 3G to iPhone 4 yesterday. iTunes will only sync 50 songs onto iPhone 4...and Ive tried both options of sync "entire music library" and "selected playlist,artist,albums and genres" and get the same results, only 50 songs actually

  • Cannot print from IE11 with adobe reader 9.4.2

    When we open pdf files within IE11 and try and print, the printer properties box becomes unresponsive. we need to crash IE to resolve it, but are unable to print. we cannot upgrade Adobe Reader as we have another application which doesn't work with a

  • Sound only comes out from earphones

    Sound only when using earphones - can  you tell me what the problem could be. 

  • ISE 1.1 Corporate Laptop authentication like Guest on WIFI network

    Hi all, I have all Laptop on Microsoft Active Directory(AD) and Wifi access point 4410N. The problem is that we don't have a WLC and when coporate Laptop is connect, the device is authentified like guest device. The device is redirect to guest portal