Acrobat Update 8.1.4 wont install

Question

Hi,
i've got an intel mac with system 10.5.7 an cs3. when i try to update my acrobat, for several weeks now, the error accours: Adobe Acrobat 8.1.4 (KB408682) could not be installed. I have always updated my mac and the cs3. What is this? Is there a solution?
Thanks for your help

Answer 1

Check to see if you already have 8.1.4. I've heard there is a 8.1.5 now but since I have moved on to Acrobat 9 I don't know.
If that's not the problem (Acrobat won't allow update of an application to the version you have and will throw up some similar as you describe), then you might have to use the uninstaller in the Acrobat 8 folder in applications folder to completely uninstall, then reinstall doing each update in turn before using Acrobat.
Try using Disk Utility to repair permission. Click on Repair. If there is nothing to repair it will do the samething as verify anyway, and will save you a step.
Go internet, and locate the version of AppleJack for your system (its written specifically for each OSX indicated). Install and then restart in Single User mode. At Prompt (blinking white square), type applejack for normal operation, or AppleJack for deep cleaning Will be explained on screen just above prompt.  3 and 4 you run twice first for system, then second for user. IF you've never done anything to your computer these steps might take minutes because; it will remove tons and tons of old Cache files that re replaced (rebuilt) as the need arises for them. Once complete, quit per directions and restart per direction.
After this for a minute or two it will look like you have ruined you computer, Fear not, the computer is rebuilding required system files. You might even see the blue screen for a Minute or less. Even the Main menu items and the dock will be affected.
After computer is completely up, you notice things go faster, for a while.
After sytem has completely loaded go back and try the update. AppleJack will fix some odd problems nothing else will.
If that doesn't work try downloading fro Adobe the newest update and update that way.
If That doesn't work the create a new User in System Accounts and install on that Account. If works then there is a conflict on your ssytem betwen the installer, or Acrobat, and something else on system.
Also make sure any third part plugins are removed first, and Acrobat updated to latest version and, are reinstalled after the update.