Acrobat Update not installed

We deploy Adobe 9 Standard through Altiris. The problem is that the option to run updates is not present on the Help menu, even when being run with an administrator login (we are Windows XP). I have looked through Program Files\Common Files and in the Adobe folder and found an UpdateInstalled. This installed the 9.2 update, but this did not add the Updates feature to the Help menu. How do I get the AdobeARM installed to be able to auto update the program?

Hi,
Please check the following thread for solution: http://forums.adobe.com/message/4789492
Thanks

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Adobe Reader/Acrobat Is not Installed

I get an error on machines on our work network that says Adobe Reader/Acrobat is not installed. However most cases it is installed on the machine and in most cases it turns out to be the 8.1.1 version of Adobe reader. So what we have noticed is that the permissions do not seem to be right with the .pdf file extention. We manually add the users, power users group to the file extention and then we grant them full control over the extention and in most cases that as well will not work. The next step would be to uninstall 8.1.1 Adobe reader and then reboot. Upon the restart we will log on and install the 8.1.2 update. Sometimes this works but then again I have noticed that the users, power users group is not in the .pdf file extention. Then we will add them in and yet the user will still have the same error message. We have fun out of ideas and the other bad scenario is that this is free software and its very difficult to get support for. Anyone have any ideas?

Hi snoreaustralia,
It sounds like you just need to associate the PDF filename extension with Acrobat, rather than Preview. Please see this document from the Microsoft Help for instructions on choosing the default program for opening a particular file type (in your case, PDF): Change which programs Windows uses by default - Windows Help
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Windows Updater Not Installing and Troubleshooter Wizard Is Not Working???

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I recently had a similar problem - Windows 7 Ultimate. Apart from updates not installing and troubleshooters not running I started getting crashes and BSOD's
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Adobe Acrobat Reader Not Installed.

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Thanks for posting the image.
Could you please confirm if you receive this error while opening any PDF? Could you try opening: http://kb2.adobe.com/cps/837/cpsid_83708/attachments/Acrobat_Reader_ReleaseNote_10.1.1.pdf
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EAS Updater Not Installing

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Hi ,
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Hi CJ E,
Acrobat updater technology is different to that of Creative Cloud.
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Rave

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SCCM 2012 R2 - Updates not installing

Hi all,
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Assignment {8209BD9C-A86C-460B-99B3-CD6364F8BD1B} has total CI = 2
UpdatesDeploymentAgent 29/09/2014 15:21:05
1244 (0x04DC)
Assignment ({8209BD9C-A86C-460B-99B3-CD6364F8BD1B}) reconnected to the existing job ({779CA9E2-ABB8-43E1-B8AE-F4A94BA8C761}) successfully.
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Assignment {c076f100-c2f7-43f9-a3f9-51fd33872b94} has total CI = 216
UpdatesDeploymentAgent 29/09/2014 15:21:05
1244 (0x04DC)
Assignment ({c076f100-c2f7-43f9-a3f9-51fd33872b94}) reconnected to the existing job ({A9758363-1871-4BD9-86D9-1BE0D82531AE}) successfully.
UpdatesDeploymentAgent 29/09/2014 15:21:05
1244 (0x04DC)
OnPolicyModify for assignment ({8209BD9C-A86C-460B-99B3-CD6364F8BD1B})...
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4532 (0x11B4)
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4000 (0x0FA0)
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4836 (0x12E4)
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Assignment({8209BD9C-A86C-460B-99B3-CD6364F8BD1B}) already in progress state (AssignmentStateDetecting). No need to evaluate
UpdatesDeploymentAgent 29/09/2014 17:06:31
6032 (0x1790)
Assignment({c076f100-c2f7-43f9-a3f9-51fd33872b94}) already in progress state (AssignmentStateDetecting). No need to evaluate
UpdatesDeploymentAgent 29/09/2014 17:06:31
6032 (0x1790)
Evaluation initiated for (0) assignments. UpdatesDeploymentAgent
29/09/2014 17:06:31 6032 (0x1790)
CUpdateAssignmentsManager received a SERVICEWINDOWEVENT START Event
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3240 (0x0CA8)
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UpdatesDeploymentAgent 29/09/2014 22:00:00
3240 (0x0CA8)
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UpdatesDeploymentAgent 29/09/2014 22:00:00
3240 (0x0CA8)
Proceeding to non-business hours activites as presentation mode is off.
UpdatesDeploymentAgent 29/09/2014 22:00:00
3240 (0x0CA8)
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UpdatesDeploymentAgent 29/09/2014 22:00:00
3240 (0x0CA8)
A user-defined service window(non-business hours) is available. We will attempt to install any scheduled updates.
UpdatesDeploymentAgent 29/09/2014 22:00:00
3240 (0x0CA8)
Attempting to install 0 updates UpdatesDeploymentAgent
29/09/2014 22:00:00 3240 (0x0CA8)
No actionable updates for install task. No attempt required.
UpdatesDeploymentAgent 29/09/2014 22:00:00
3240 (0x0CA8)
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UpdatesDeploymentAgent 29/09/2014 22:00:00
3240 (0x0CA8)
CUpdateAssignmentsManager received a SERVICEWINDOWEVENT END Event
UpdatesDeploymentAgent 30/09/2014 5:00:00
3132 (0x0C3C)
No current service window available to run updates assignment with time required = 1
UpdatesDeploymentAgent 30/09/2014 5:00:00
3132 (0x0C3C)
Attempting to cancel any job started at non-business hours.
UpdatesDeploymentAgent 30/09/2014 5:00:00
3132 (0x0C3C)
There are several updates found in the assignment (2 in the first, 216 in the second). Some of them are required but still the log says: No actionable updates.
The SERVICEWINDOWEVENT events originate from the business hours set in the client settings I suppose?
But I don't get why the log sais "No current service window available to run updates assignment with time required = 1"
Any advice?
Kind regards,
Bert

Hi,
What's the status in Software Center on clients?
Please check ScanAgent.log, WUAHandler.log, UpdatesHandler.log and Windowsupdate.log on the client to see if there is any helpful information.
Best Regards,
Joyce
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Acrobat X not installing in Word 2010 toolbar

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