Acrobat Upgrade and Signature Appearances

We're about to upgrade our Acrobat users from X to XI. We've got a number of users who have created custom signature appearances they use when signing documents. In the past when we upgraded Acrobat these signature appearances were lost. Is there a way to move existing signature appearances to the new version when upgrading so that they don't need to be recreated by users?

Search the system for a file called "appearances.acrodata". It should be in the Acrobat user folder, in the Security subfolder. The specific location depends on the version of Acrobat/Reader and OS. For example, on Windows XP:
C:\Documents and Settings\user\Application Data\Adobe\Acrobat\11.0\Security\appearances.acrodata

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Upgraded to Acrobat X and signature field stop working

Upgraded to Acrobat X and IntegriSign signature field stop working. When I open the pdf and click on the signature field I get a "This plug-in is intended for validating signatures signed using earlier versions of Acrobat. To sign using this version of Acrobat, use "IntegriSign for Acrobat 9.0 and later" handler.
Under Perferences in Acrobat, 9.0 and later is checked.
In LiveCycle Designer - IntegriSign is indicated for Signature handler.
Can't figure out how to solve this. I have uninstalled, reset IntegriSign and Adobe settings a trillion times!
Please help!

I tried these steps several times. Kinda long:
Here are the steps to setup ePad signatures with Adobe Acrobat 9 and later:
>
> You will need to create a self signed certificate (id) and have IntegriSign select this to be used with Acrobat. Here are the instructions:
>
> 1. In Adobe Acrobat choose Advanced > Security Settings.
>
> 2. Select Digital IDs on the left, and then click the Add ID button.
>
> 3. Select Create a Self-Signed Digital ID for Use with Acrobat, and click Next.
>
> 4. Specify Windows Certificate Store, to store the digital ID, and click next.
>
> 5. Type your name, email address, and other personal information for your digital ID. When you certify or sign a document, the name appears in the Signatures panel and in the signature field.
>
> If the computer is for public signing, you can replace your name with the name of the PC. It is not practical to have a digital id for every person that signs. IntegriSign will still ask for the signers name and signature.
>
> 6. Go to Windows start => all programs => IntegriSignDesktop => Desktop => Desktop Configuration => Select button (under certificate selection in the lower right of the window). At this time, you should see the digital id you just created.
>
> 7. Choose the certificate you just created, and click the OK button.
>
> 8. Go to Adobe Acrobat ->Edit -> Preferences -> Security, click on the Advanced button and make sure IntegriSign for acrobat 9 and later is selected as the default in the Creation. Also make sure the Verification is set to default method and the method is IntegriSign for Acrobat 9 and later.
>
> If IntegriSign is not an option then go under Edit/Preferences-->General (not Security) find the "Application Startup" checkbox 'Use only certified plug-in' CHECKED. Uncheck the box and repeat the first procedure.
>
> 9. Now, open a PDF file, and perform the signature using ePad, and should be able to sign.

Making sure attached images and signatures appear in the body of sent email

The subject line says it all. I would like recipients of my mail to see the attachment/image or signature, within the body of the email where I have placed it.....or not if I so choose. Is this possible to control from the sender's end?....or is this also influenced by the receiver's mail settings and platform?
I know there are many posts that dance around this issue, but I have not found one that nails it. Any advice would be appreciated. Thanks.
PowerBook 17" & G4 Quicksilver desktop Mac OS X (10.3.9) Mail 1.3.11

The Mail.app displays all image/photo and single page PDF documents inline or viewed in place within the body of the message by default. Depending on the recipient's email client and available preference settings, such attachments may appear inline or viewed in place within the body of the message by default when the message is opened (as with the Mail.app) or as attached files only for which the sender has no control over.
If the recipient's email client is not the Mail.app but displays image/photo attachments inline or viewed in place, the attachments may not appear exactly where you placed them.
The only way to do what you want or get as close as possible is by using HTML formatting with embedded images and/or objects and no Mail.app version includes an HTML composer/editor.
RTF with Tiger Mail is HTML which allows for forwarding a message received that was composed in HTML keeping all intact. With Tiger, you can use the HTML editor/composer of choice with embedded images/objects, etc. and save the completed document.
Open the saved HTML document with Safari and at the Safari menu bar, go to File and select Mail Contents of This Page. A new Mail.app message will be launched and the HTML document viewed with Safari will be copied to the message which will be sent in its entirety.
You cannot do this with Jaguar or Panther Mail.

Certifying and Locking file Invalidates Certification and Signatures in Acrobat 9.0.0

I am running Adobe Acrobat Professional 9.0.0. After creating a PDF document from within Microsoft Word, and it opens in Adobe Acrobat Professional, I performed the following steps:
Select Forms => Add or Edit Forms.
Select the digital signature tool and create three forms.
Select Close Form Editing.
Right click the first form and select Certify with Visible Signature.
Set Permitted Actions After Signing to Form Fill in and digital signatures.
Select Sign.
Save the document, replacing the original file.
Click on the second field, to sign it, and select sign.
Save the document, replacing the original file.
Click on the third field, to sign it.
Select Lock Document After Signing, and select sign.
Save the document, replacing the original file.
I then find that the certification and the first signature are invalid. Only the last field to be signed is valid. Why is the previous signature and certification invalid? This only appears to occur if I both certify and lock the document when signing the last field. If I view the document in Adobe Reader 9, the result is the same. However, if I view the document in Adobe Reader 8 the certification and all the signatures are valid, as expected.
Any assistance much appreciated.
Regards,
David,
Canberra, Australia.

Thanks for the responses Geo & Atin,
Geo,
Maybe I'm misunderstanding what you're saying, but http://www.adobe.com/devnet/reader/articles/reader_compatibility/readercomp_digitalsignat ures.pdf seems to indicate otherwise. Specifically:
"In Acrobat 9, when additional signatures are applied to a document, the earlier signatures continue to have the Valid status, subject to the certificate validation rules that have been part of Acrobat's signature processing for a number of releases.
In Acrobat 8, all signature appearances except the last one would have changed their status to "Valid with subsequent changes" (green check with a yellow warning triangle) if their certificate was still valid."
So I read this that in neither version should the signature be "invalidated" by simply applying another signature, but in version 8 it showed the triangle warning, and in version 9 nothing would change. Indeed nothing does change in version 9 and it works EXACTLY as described above providing I don't both certify AND lock the document. I still don't understand why just the extra locking step violates the "certificate validation rules".
Atin,
I carried out the steps that you described, and it works thank you. I notice that the lock option is not present when I sign the last field now, but presumably this is because by the time the last field in signed, with the settings you describe the document is effectively fully locked anyhow?
Now my problem is, is there any way of setting up templates of the signature fields laid out in the correct position, with the settings that you describe that I can use repeatably on many documents? I wish to use this function to electronically sign technical drawings which are drawn in a CAD package using a template based title block with 'drawn by', 'checked' and 'approved' fields etc. Each drawing may also have many sheets, each with the same fields in the title block. My concern is that to manually place digital signature fields in these 3 spaces in every title block after creating the PDF's, and then apply the settings you describe before certifying (at 'drawn by') and distributing for sign off at 'checked' and 'approved' is going to be a very time consuming and inefficient process. Am I missing something?
Regards & thanks again,
David.

TS3989 Where have all my photo albums gone ,I did an upgrade and am shocked????

I am disgusted with Apple,I did a upgrade and it appears all my photo albums have disappeared,,,I thought they were in cloud...any suggestions how I can retrieve,,I am so so sad,,,such memories wiped ...not a fan of Apple anymore,,please help me

Thank you for your reply.
I backed up on cloud.I am struggling here with all this,am a Silver surfer and was an avid Apple fan,Have IPhone also. ,but ,,,regret doing this upgrade.everythng different,,all my folders gone,,most important photos from the past 4 years.
I originally synced with ITunes on home pc ,but last week did backup on cloud.
Thank you for helping me,I am really upset and annoyed with Apple

We now use Acrobat xi for special active forms we created that include certifications and signature fields, some of the forms are programmed to create other forms, will we have a problem upgrading to DC

We now use Acrobat xi for special active forms we created that include certifications and signature fields, some of the forms are programmed to create other forms, will we have a problem upgrading to DC
Our users use a form template to create other adobe forms with calculated fields, signature fields (using digital signatures)
, and buttons. Will we be able to continue developing these forms if we upgrade to Acrobat DC?

Hi Alex ,
In general ,you would not have any issues and problems moving to Acrobat DC .It has a different user interface and with more enhanced features .
You would be able to develop the kind of forms you are referring to .
You could refer to the following document to get more information about Acrobat DC .
FAQ | Adobe Acrobat DC
If in case you are referring to any particular issue or problem or if you face any regarding Acrobat DC ,we are always here to help you with that .
Please feel free to write us back .
Regards
Sukrit Dhingra

Adobe Acrobate XI and SecCommerce SecSigner have a problem during signing of a document, creating/verification of the signature is not possible - solutions?

Adobe Acrobate XI and SecCommerce SecSigner have a problem during signing of a document, creating/verification of the signature is not possible - solutions? SecSigner is not responding.

Well, I contacted SecCommerce about the issue, the response was, that I should sign the file later (afterwards). This is a solution, but not the best in my opinion.
When I sign the document the SecSigner window/Java window appears and freezes. Adobe is not responding. I have to terminate Adobe because the program is not responding.
I only found this support website, so I have realized that this is a User 2 User site, but it was a try to get some help.

Itunes was working fine. Tries to install latest upgrade and get error message about an invalid character in the path "Program Files (x86)". PC, Win7, nothing else appears to be having same issue.

Itunes was working fine. Tried to install latest upgrade and get error message about an invalid character in the path "Program Files (x86)". PC, Win7, nothing else appears to be having same issue. Program still works, simply cannor upgrade.

Thanks b noir,
I tried this solution without success. After FixIt ran and didn't find a problem, either in looking for issues with "software upgrade" or "iTunes" it kindly offered to help me uninstall iTunes. I had thought of this as a possibilty but it seems to me that if you do that you lose a lot of "non-native-to-Apple" information you might have entered. I did this once and recovery was painfull. Is there a way to uninstall iTunes without losing all of that sort of thing? Any help would be appreciated.

I originally bought Acrobat 9 and later upgraded to Acrobat 10 pro. My computer crashed and I am trying to re-install Acrobat 10 pro. I have serial numbers for Acrobat 9 and an Acrobat 10 pro upgrade. What do I do?u

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Hi Shane,
Please download Acrobat X Pro from the link below.
http://www.adobe.com/downloads/other-downloads.html
Install the software and when prompted for the previous version qualifying product, select Acrobat 9 and enter the serial key of Acrobat 9.
This should install and activate Acrobat X Pro on the machine.
Regards,
Anand

Appending new pages to signed documents now makes Acrobat 9 and Reader 9 mark signature as invalid

Hello!
I have developed a service that appends additional pages to existing PDF documents. Some of the documents the service works on happen to be signed. As the service appends the pages using incremental updates, the signed contents are left untouched. This makes Acrobat 8 and Reader 8 display the signature state as "valid with subsequent changes" which is ok and no one complains about.
Now along come Acrobat 9 and Reader 9, and all of a sudden the signature state is "invalid" which my users do complain about. Telling them that inspecting the signature state details they can see that the signed content still is untouched and the actual change is recognized to be some appended pages, doesn't help either as they in turn forward the documents to their customers who don't accept the documents if the Adobe Reader sais the signatures are invalid.
Does anyone know a way new pages can be added to a signed document without having the new Adobe program versions choke on them?
Even a hint that involves adding some flag to the original unsigned document or the signature itself would help as the users in question can tweak those processes. Due to the nature of the workflow, though, signing unfortunately must happen before my service can add the new pages.
Best regards, Mikel.
By the way, the signatures in question are regular approval signatures, nothing fancy, especially not certifying signatures (which indeed can forbid any changes or at least any changes but some form fill-ins and annotations)...

Hi Fritz,
In the interest of full disclosure, I got the answer to the problem from one of my distinguished colleagues, I'm just the messenger in this case.
The problem is that the form adds some items to the Arzneispezialität / Zusatztext combobox which are there during signing but the form doesn’t remember that it did this on the next form open.
Since this field is included in the MDP+ signature and the field has changed in the re-opened version vs. the signed version, the MDP+ signature becomes invalid.
XFA has a feature that remembers these kinds of things for you but it is turned it OFF. Please open the attached screen shot to see the control in question.
So, you can either (1) turn this feature ON (Automatically), or (2) write some script to clear the combobox items prior to signing or (3) write some script to repopulate the combobox items on the subsequent open to match the items that were there during signing.
Steve

We have acrobat 11 and office 13. In word the Adobe tab does not appear in the ribbon

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You have to update AA XI to work with AA 2013. You may also have to open the OFFICE tools and enable the add-ons. There is no tool in some of the OFFICE applications. You can check the list in the PDF Maker folder in Acrobat.

My eom lightning charger says its unsupported and acts like a knock off and apps appear to be running in background draining battery but I can't see them. Upgraded to iOS 7 phone only lasts 1/2 day. Notifications are all off.

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Crazybioteacher wrote:
Not to sound like a jerk but this is my 3rd iPhone and I hit the usual fixes.
And we would know that based on the initial posting based on what?

I can't upgrade and purchase on my ipad. when I am trying to buy the following message appears on the screen, you have no account in canada store please change it the UK, How can I change it?

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Try this.
Settings>iTunes and App Stores>Apple ID
Tap your ID
Tap View Apple ID
Enter your password
Go to country/region in the popup window to change the store

HT201364 i tried upgrading my macbook but troublesome to upgrade. It appears "we could not complete your purchase". besaide says, the product didtribution file could nto verified and may be damaged or not signed. in view of the above, kindly advise me.

i tried upgrading my macbook but troublesome to upgrade. It appears "we could not complete your purchase". besaide says, the product didtribution file could nto verified and may be damaged or not signed. in view of the above, kindly advise me.

Did anything download or are you getting this when trying to install?
Try booting into the Safe Mode and do the installation there.
Safe Mode
Safe Mode - About
There are various suggestions in this discussion. You might start with the last post first.
https://discussions.apple.com/thread/4136660?start=30&tstart=0

Uploaded new itunes upgrade and now some music can not be located. a screen appears and says you need to locate the songs in other folders. Any ideas? New upgrade sinks

Hello
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This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
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tt2

Acrobat Upgrade and Signature Appearances

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