Acrobat users not able to submit form

Hi
I have created a simple survey using Adobe Acrobat Pro. Distributed it, using the manual send option. The responses are collected in a response file which is located on a shared folder on our network.
It works perfectly for all uses that only have Adobe Reader installed. They fill out the form and use the submit button in the top of the screen. No problems at All!
However some few user including my self have the Acrobat or Acrobat Pro packaged installed and they do not get the "Submit" button but only "Highlight Fields"
My question is now - how do I make it possible for users with Adobe Acrobat or Acrobat Pro to submitting my form?
Best regards
Henrik

Hi
Thanks for your answer!
Yes they have the hand selected and it is possible to fill out the form, but the "Submit" button in the upper right corner is missing.

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    SAP_SMWORK_BASIC
    SAP_SUPPDESK_CREATE
    SAP_SUPPDESK_PROCESS
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    http://service.sap.com/instguides -> SAP Components -> SAP Solution
    Manager
    Thanks
    Regards,
    Vikram Jain

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    hi
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    webUtilConfig=/forms90/server/webutil.cfg
    baseHTML=webutilbase.htm
    baseHTMLjinitiator=webutiljini.htm
    baseHTMLjpi=webutiljpi.htm
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    #baseHTMLjpi=basejpi.htm
    #baseHTMLie=baseie.htm
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    baseHTML=webutilbase.htm
    baseHTMLie=webutilbase.htmwebutil.cfg
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    WebUtilLogging=off
    WebUtilLoggingDetail=normal
    WebUtilErrorMode=Alert
    baseHTMLjinitiator=C:\DevSuiteHome_1\forms90\Webutil\server\webutiljini.htm
    baseHTMLjpi=C:\DevSuiteHome_1\forms90\Webutil\server\webutiljpi.htm
    archive_jini=f90all_jinit.jar
    archive=f90all.jar
    lookAndFeel=oracle
    width=100%
    height=100%
    install.syslib.location=/webutil
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    install.syslib.0.7.1=jacob.dll|94208|1.0|true
    install.syslib.0.9.1=JNIsharedstubs.dll|65582|1.0|true
    install.syslib.0.9.2=d2kwut60.dll|192512|1.0|true
    envFile=C:\DevSuiteHome_1\forms90\webutil\server\webutil.env
    transfer.database.enabled=TRUE
    transfer.appsrv.enabled=TRUE
    transfer.appsrv.workAreaRoot=c:\temp
    transfer.appsrv.accessControl=FALSE
    #List transfer.appsrv.read.<n> directories
    transfer.appsrv.read.1=c:\temp
    #List transfer.appsrv.write.<n> directories
    transfer.appsrv.write.1=c:\temp
    [webutilie]
    IE=native
    webUtilArchive=/forms90/webutil/webutil.jar,/forms90/webutil/jacob.jar
    WebUtilLogging=off
    WebUtilLoggingDetail=normal
    WebUtilErrorMode=Alert
    baseHTML=C:\DevSuiteHome_1\Webutil\server\webutilbase.htm
    baseHTMLie=C:\DevSuiteHome_1\forms90\Webutil\server\webutilbase.htm
    archive=f90all.jar
    lookAndFeel=oracle
    width=100%
    height=100%
    install.syslib.location=/webutil
    ## Change 2nd value to correct file size to avoid raising an error
    install.syslib.0.7.1=jacob.dll|94208|1.0|true
    install.syslib.0.9.1=JNIsharedstubs.dll|65582|1.0|true
    install.syslib.0.9.2=d2kwut60.dll|192512|1.0|true
    envFile=C:\DevSuiteHome_1\forms90\webutil\server\webutil.env
    transfer.database.enabled=TRUE
    transfer.appsrv.enabled=TRUE
    transfer.appsrv.workAreaRoot=c:\temp
    transfer.appsrv.accessControl=FALSE
    #List transfer.appsrv.read.<n> directories
    transfer.appsrv.read.1=c:\temp
    #List transfer.appsrv.write.<n> directories
    transfer.appsrv.write.1=c:\temp
    [webutiljpi]
    webUtilArchive=/forms90/webutil/webutil.jar,/forms90/webutil/jacob.jar
    WebUtilLogging=off
    WebUtilLoggingDetail=normal
    WebUtilErrorMode=Alert
    baseHTMLjinitiator=C:\DevSuiteHome_1\forms90\Webutil\server\webutiljpi.htm
    baseHTMLjpi=C:\DevSuiteHome_1\forms90\Webutil\server\webutiljpi.htm
    baseHTMLie=C:\DevSuiteHome_1\forms90\Webutil\server\webutiljpi.htm
    baseHTML=C:\DevSuiteHome_1\forms90\Webutil\server\webutiljpi.htm
    archive=f90all.jar
    lookAndFeel=oracle
    width=100%
    height=100%
    install.syslib.location=/webutil
    ## Change 2nd value to correct file size to avoid raising an error
    install.syslib.0.7.1=jacob.dll|94208|1.0|true
    install.syslib.0.9.1=JNIsharedstubs.dll|65582|1.0|true
    install.syslib.0.9.2=d2kwut60.dll|192512|1.0|true
    envFile=C:\DevSuiteHome_1\forms90\webutil\server\webutil.env
    transfer.database.enabled=TRUE
    transfer.appsrv.enabled=TRUE
    transfer.appsrv.workAreaRoot=c:\temp
    transfer.appsrv.accessControl=FALSE
    #List transfer.appsrv.read.<n> directories
    transfer.appsrv.read.1=c:\temp
    #List transfer.appsrv.write.<n> directories
    transfer.appsrv.write.1=c:\tempsarah
    Edited by: QGIRCO on Jan 7, 2010 9:45 AM

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