Acrobat v9.5.2 freezes up when trying to copy text
I'm using Acrobat 9 (v 9.5.2) running on a Mac OS 10.7.4. So I open a pdf and attempt to copy about 5 words of text and once I hit command c, I get the swirling color wheel of death and Acrobat's status goes to "not responding."
Is anyone have a similar issue and is there a solution?
There seems to be a LOT of problems with AcrobatPro 9.5.2 on the Mac, but Adobe doesn't seem to be addressing these. I, like you upgraded to 9.5.2, in my case from 9.5.1 (which worked great), but now there is a host of problems with 9.5.2. I can open 9.5.2, and I can open a pdf in 9.5.2, but I can not save it, and the program hangs --usually within seconds or a minute--when I try to use any of a large number of the menu items ( I get the spinning color wheel of death foreverrrrrrrrrr....) .
Like you, copying trext causes Acrobat to hang.
Scrolling over the File/organizer submenu causes Acrobat to hang.
Just as bad, Safari performance is also affected. It is now like a snail, and if I try to download a pdf in Safari using the acrobatPro helper application ( i.e. AdobePDFViewer.plugin) which AcrobatPro installed in my library, I again often-- but not always-- get the spinning color wheel of death--again, and again , and again... Removing the AdobePDFViewer.plugin from the Internet Plug-ins directory of the library directory restores Safari to its previous speedy gonzalas speed, and I can again download pdfs ( using the apple pdf software--not AcrobatPro). That works for downloads (using the inate apple software), but if you want to use AcrobatPro for anything--crash, crash, crash, Hang, Hang, Hang...
I've made several bug-reports to Adobe, and asked several times for advice on how to get back to version 9.5.1 but its like talking to a brick wall. Not a very nice way to treat your customers. I am afraid they will not talk to you unless you purchase a new service agreement, even though it is THEIR software update that has made it impossible to use their AcrobatPro.
To anyone else out ther who is contemplating upgrading to version 9.5.2: DONT DO IT!!!!
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