Acrobat V9 Pro OCR can't produce a file

I am trying to perform OCR on a credit card statement. The statement has 3 PDF pages and except for the non-regular header info at the top of the page, everything is in nice columns - five of them. I specify the output file to be an excel spreadsheet. The OCR engine works OK on pages 1,3. It chokes on page 2 with an error that it cannot recognize any table OR sometimes produces this message: Acrobat could not perform recognition (OCR) on this page because: This page contains renderable text.
I tried the technote soln to convert to .tiff , but that did not work (actually the instruction are not clear: do you rerun OCR on the .tif file or the newly created .pdf that was made from the .tif file...no matter, I did both, and both failed)http://kb2.adobe.com/cps/333/333110.html
I have also seperated the .pdf doc into three individual files, and OCR'ed page two with same results.
I took page2.pdf, scanned it (not with Acrobat), at 600DPI, and tried to OCR it again, same results.
The page contains a bar code in the margin-could this be killing the OCR process? I tried to edit out some of the noise but can't figure out how to delete parts of the .pdf doc.
Also, I highlight only the colums, select Document-> OCR Text Recognition -> Recognize text using OCR....and it does its thing, says it generates output document, but....WHERE? It does not ask me where it should be placed, and I have no clue where it sticks it.....
Any help is appreciated....
JOhn
sample is below:

Really unresolved, but OK.

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I've checked your account, and all is well there. Please make sure that you're logging in with the same Adobe ID/password that you used when you signed up.
Then, clear the browser cache, and try logging in directly to https://cloud.acrobat.com.
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Acrobat V9 Pro OCR can't produce a file

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