Acrobat ver 7 and Windows XP dwwin.exe and lockup errors

Have a couple of PCs that are giving a dwwin.exe error after installing Acrobat ver 7 - they get the error when shutting down their PC. At times the PC locks up and user will reboot the PC. Have tried different ways to resolve the dwwin - including disabling Dr Watson. What is strange is the dwwin.exe has not appeared for a period of time after a fix is tried - almost a week, and then it is back. Have not seen anything unusual in the Event Logs. Other users in the area had Acrobat ver 9, which has some different settings and options, but the users prefer the ver 7. Anyone else expereincing anythng like this? I can gather more info if needed. Thanks

Hi Rizwan,
Please refer the Kb Doc : http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.
Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5 -cs5.html for information on how to review your installation logs

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Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ... WARNING: DW024, DW065 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 2 warning(s)
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----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
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Hi Rizwan,
Please refer the Kb Doc : http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.
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Hello jordixip,
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Link to
Acrobat Forums
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Acrobat ver 7 and Windows XP dwwin.exe and lockup errors

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