Acrobat Version 10.1.06 Stürzt immer nach dem Scannen ab!

Hallo ich habe einen Rechner mit Windos 8 (64bit) und mein Acrobat stürtz immer nach dem scannen ab die Seite wird gesannt und erkannt dann im Acobat dargestellt und die Meldung ausgegeben Acrobat funktioniert nicht mehr... ich benutze einen Samsung clx3185fw mit den neuesten Treibern ich habe bereits alle (ja alle und das waren nicht wenige) Adobe Programme Deinstaliert dann die Verzeichnisse gelöscht und den cleaner von adobe gestartet und alle einträge entfernen lassen und alles wieder neu instaliert nur leider ohne erfolg ich verliere langsam die lust an Adobe Programmen wenn das immer so aufwendig ist....
Das hat alles schon mal funktioniert! Ich kann auch mit allen anderen Programmen Scannen nur nicht mit acrobat.... wer hat noch eine Idee?
LG Jörg

https://helpx.adobe.com/de/photoshop/kb/preference-file-functions-names-locations.html
Versuch es mal damit:
Zum Neuerstellen der Voreinstellungsdateien für Photoshop, halten Sie während des Anwendungsstarts die Taste Strg+Alt+Umschalt (Windows) bzw. Befehl+Wahl+Umschalt (Mac OS) gedrückt. Wenn die Meldung „Möchten Sie die Datei mit den Adobe Photoshop-Einstellungen löschen?“ angezeigt wird, klicken Sie auf „Ja“.

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