Acrobat will not play embedded videos...

After embedding a video, I click on it and it will not play. However, our IT guy opened the .pdf file in Acrobat Reader and it played just fine. So his solution is to do my work in Acrobat 11 Pro, then check that it works in Reader.
So, according to him, I need to get out of the program I'm in and check my work in another.
Sorry, but to me, this seems goofy.
So my question is: Should I be able to watch the video I just embedded in Acrobat? And if so, how do I do it?
Thanks!

According to our IT guy, Flashplayer is installed. However, when I click on the video in Acrobat, I get the message, "To view the flash technology in this PDF file, please install the required version of flash player".
I'm beginning to think the IT guy doesn't know what he's doing.

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Message was edited by: magneticjak
Message was edited by: magneticjak

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