Acrobat won't allow link

When I try to link to a certain URL in a PDF, I consistently get the message "Acrobat does not allow connection to URL." This URL is on my white list in the Trust Manager, which is otherwise set to "always ask." Is there some other setting that could be causing this block? Thanks for any suggestions.

Have you gotten any reply/help with this issue? I'm trying to link mine and it won't allow it either. 

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        © Nationwide Building Society is authorised and regulated by the Financial Services Authority under registration number 106078. Credit facilities other than regulated mortgages are not regulated by the Financial Services Authority. You can confirm our registration on the FSA’s website, www.fsa.gov.uk or by contacting the FSA on 0300 500 5000.
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    Go to Solution.

    Titanic wrote:
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