Acrobat won't begin downloading

I've recently subscribed to Adobe Acrobat XI, but the program will not begin the download process. Is there a way to restart?

Hello,
Can you please provide more information here? Have you purchased Acorbat subscription through Creative Cloud or Acrobat.com? To download from Creative Cloud, you need to install Desktop app-Creative Cloud Help | Creative Cloud for desktop
But before we proceed, we need more information would be helpful.
Regards,
Deepak

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Acrobat won't begin downloading

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