Acrobat won't install.  Nothing happens

Every time I download Acrobat or Reader, the download completes successfully.  I click the link, and it asks if I want to run the file.  I click "Run."  It then asks me if I want to allow the program to make changes to my computer.  I click "Yes." 
Then.... nothing happens.  No pop-ups.  No screen jumps.  No cursor icon suggesting that it's thinking.  The only indication that I get that anything even happened is if I open the Windows Task Manager and check "Processes" and there I do find that the program is running (consuming about 13,000 K of memory).  So, if I try to click the icon again, it tells me that only one instance of the program can run at a single time.  I guess the computer thinks that the program is running.  But nothing happens.  I leave the computer sitting for 30 minutes, and still nothing.
I used to have Reader on the computer, but I uninstalled it thinking that perhaps it was conflicting with my attempt to install Acrobat.  But now, I get the same response (or lack of response) trying to install either program back on my system.
I'm running Windows 7, 64-bit.  I have no virus issues and no registry issues.  I did download the .exe file and tried to install it with my Norton firewall turned off, with the exact same nothing as with it turned on.  I have restarted my system several times.
A phone call to TechSupport was NO help.  Anyone have any other ideas?!!?  I need my computer for work, and I've already lost an entire day without having at least Reader running on my system.  HELP!!!

Man, I have been at this all day!  For the record I followed the instructions here:
http://http://forums.adobe.com/message/4041846#4041846 on how to do a clean install of flash player. 
I even had to download unlocker.  So now I have third party stuff to get rid of -
CAN ANYONE HELP ME?  I notice other posts that happen after I started posting are getting plenty of responses - is this problem already answered in the forums?  I have searched through them, but if I am missing something obvious, please, please tell me! 
I am a newbie.  I don't really know anything about computers.  I have just been following the bread crumbs. 
The problem always comes down to the lack of permissions when installing the activex.vxc.5 in the Windows sysWOW64. 
The only conclusions i have reached is that the problem is either user control oriented or active x control oriented.
but i have tried all the roots and it seems my account is not corrupted, and AVG, and or my internet security settings are not disallowing active x installation. 
so now i am starting to get paranoid that my user account has been hijacked and i am running a shadow or something without complete control. 
i also forgot to mention that i run CC cleaner now and then - is it possible this has deleted important files?

Similar Messages

  • HT4839 PLEASE HELP!!!  I am simply trying to update the APN settings on my Iphone3 AT&T carried Straight Talk SIM phone.  For some reason, when I enter the Straight Talk APN info in the Config Utility and click "Install", NOTHING HAPPENS.  WHY?

    PLEASE HELP!!!  I am simply trying to update the APN settings on my Iphone3 AT&T carried Straight Talk SIM phone.  For some reason, when I enter the Straight Talk APN info in the Config Utility and click "Install", NOTHING HAPPENS.  WHY?  I have spent almost 2 full days simply trying to get the cellular data network settings to appear and I am now at the point of pulling hair and/or smashing things.  Why is it so difficult to simply update the cellular data network APN settings on a standard Iphone 3 ATT with a unlimited Straight Talk plan?  Everyone knows that Straight Talk's $45 a month unlimited data/calling plan is supposed to be 100% compatible with AT&T carried Iphones.  Will someone please tell me HOW TO UPDATE THE APN SETTINGS ON THIS IPHONE 3.  Thanks and God bless
    <Personal Information Edited by Host>

    StraightTalk is not a supported carrier.
    Contact them for support.
    FYI, unless the device is officially unlocked from AT&T, you will not be able to use it on another carrier.

  • Hi I am trying to install snow leopard, Hi I am trying to install snow leopard onto my iMac g5 currently, Hi I am trying to install snow leopard onto my iMac g5 currently running 10.3.9. I open disk ,click install- nothing happens. Any ideas? Thanks Dan

    Hi I am trying to install snow leopard onto my iMac g5 currently running 10.3.9. I open disk ,click install- nothing happens. Any ideas? Thanks Dan

    Snow Leopard requires an Intel-based Mac, so as Niel indicated your iMac G5 cannot run it. The last version of Mac OS X your iMac G5 can run is Mac OS X 10.5.8.
    Regards.

  • Adobe Acrobat won't install, can't get past "reader installer" "retreiving install"

    I'm unable to open PDF files on my computer and cannot install Acrobat Reader
    1--Click the "download now" button for: Adobe Reader X (10.1.0) (37.86 MB)
    2--Click the "save file" button
    3--Click the "Adobe Reader Installer"
    4--On computer "Retrieving Install................0%" pops up and this is where the process ceases.
    5--Nothing happens
    6--FIREFOX HELP saves the day
    7--I'm no longer pissed.
    8--Thank you!

    Hey Goingup2,
    Please note that you can activate Acrobat subscription on maximum two computers using your Adobe ID credentials.
    In order to install and activate Acrobat on the second machine, you must first deactivate it on the first machine using the Help menu.
    You might get User Account Control prompt after selecting 'Privilege Level' option under Compatibility tab of Acrobat properties.
    Please check for the same and let me know.
    Regards,
    Anubha

  • Adobe acrobat won't install - I don't get the user account control prompt

    I have a one year subscription to adobe acrobat XI.  My laptop crashed (motherboard issues), so I am now trying to download acrobat to my new laptop.  Is this allowed?  My subscription has another 6 months on it.
    I've signed into my adobe account, downloaded the installer, but after clicking "Run" nothing happens.  I don't get the "User Account Control" prompt.
    Can someone please help?
    Thanks

    Hey Goingup2,
    Please note that you can activate Acrobat subscription on maximum two computers using your Adobe ID credentials.
    In order to install and activate Acrobat on the second machine, you must first deactivate it on the first machine using the Help menu.
    You might get User Account Control prompt after selecting 'Privilege Level' option under Compatibility tab of Acrobat properties.
    Please check for the same and let me know.
    Regards,
    Anubha

  • I have been advised there is a Apple TV update to download but when I click on Download and Install nothing happens.

    I have been advised this morning that there is a update for my Apple TV.  When I click on the Downoand and Install selection nothing happens. I have only had the Apple TV for a week and this is the first update I have been advised of.

    Your computer must be on and running itunes.  Apple tv will only see files located in itunes (movies, music, etc)

  • Retreiving Install - Nothing happens! Mac

    Hi,
    I've got an issue with installing adobe reader, I had a version that made some problem for me when I wanted to fill forms and stuff through Safari, Chrome and Firefox.
    So I deleted the one I had on my Macbook pro and wanted to download a new one. The procedure goes well until the box pops up and it says "Retrieving Install" there it is just stuck. Nothing happens. What to do folks?
    Thank you for all kind of help

    Use the offline installer from http://get.adobe.com/reader/enterprise/

  • Acrobat won´t install

    My G5 mac with OS 10.3.9 has had a well functioning Acrobat 6.0 for years.Suddenly Acrobat refuses to mount (install). I have tried restart. I have the same problem even when trying to start an Acrobat copy that I have on an external disk. I can´t find the original installer disc , so I would rather not uninstall the existing program. I have tried to download and install an Acrobat Reader (7.1) to see if my pdfs can be opened. But they did´nt. What am I to do?

    THANKS FOR ANSWERING, MIKE!
    Yes,I have used the application on my Mac for a long time.
    When clicking the icon, I get the message: "Adobe Acrobat could not install correctly. Adobe was unable to install and must quit."
    I have tried Disk Utilities and fixed permissions. I have also tried to run the program from another user. No reaction.This is the case for Distiller too. Just before the incident I had organized and added a great deal of fonts with Extensiss Suitcase X, so could this be the reason? The fonts were put in the right place, and not in subfolders made by me. These fonts are working perfect in Indesign CS.
    I think I will be busy this weekend trying out different solutions......

  • Acrobat won't install on our computers.

    I can't get acrobat XI to install on any of our computers.  It gives an error that points to the my documents folder.  Our My Documents folders are by default policy pointing to the servers.  Any ideas?

    Something is preventing the installer from completing it's task and the only way you can find out what it might be is to create a verbose installation log file.
    Here is a simple way to do that:  http://support.microsoft.com/kb/2545723
    Once you have applied the MS Fixit for the appropriate OS then re-run the installer.
    When it fails again the gather the log file and post it.
    Else you could always contact Adobe Support.

  • I Mac won't boot - nothing happens

    Hi everybody
    Yesterday, while my IMac was on, the electricity went off. Then it wen on for 2 secs then off again.
    Since then I can't start my I Mac. Nothing happens when I press the 'on' switch.
    Does anybody have a clue ?
    Any help would be appreciated.

    Thinking about this further, it is just possible that the SMU needs resetting.
    How to do this depends on the model of iMac G5 which you have.
    http://docs.info.apple.com/article.html?artnum=301733 provides instructions for doing this with an ALS "Rev B" iMac G5 and for the iSight equipt iMac G5.
    http://docs.info.apple.com/article.html?artnum=300908 provides instructions for the earlier "Rev A" model , and provides sopme other suggestions which are relevant to both the Rev A and Rev B.
    Sometimes, by the way, a slightly misaligned power cable connection can prevent startup - see http://docs.info.apple.com/article.html?artnum=86817
    Cheers
    Rod

  • CS 6 Design Standard-Acrobat won't install

    Just installed CS6 Design Standard from disc to my Mac. Education Edition. Photoshop, InDesign and Illustrator all installed OK, but Acrobat Pro did not, despite checking the box at the start of the install.
    Installed the trial while waiting for serial number, and Acrobat wouldn't install then either. Had a free trial which expired some time back.
    Any ideas?

    The trial is a newer version of Acrobat than in the old CS6 package, and if you didn't delete it it has probably caused all sorts of problems. Try deleting Acrobat XI and trying again.

  • Adobe Reader plugin(Acrobat) won't install and Update in FF4

    if I try to open FF4 and go to a pdf file Adobe Reader 10 will open then freeze FF4... I then went to Plugin check.. says Adobe Acrobat needs an Update.. I d/l it 3x.. still comes up as needing an upadate after restarting FF4... it just won't take it as a plugin..
    I can't open pdf files anymore.. either FF4 is the culprit --I d/l it last month.. or the Adobe 10 update is...
    any help appreciated..

    Thank you for the video.
    The video shows the App Store app that is trying to download and install Adobe Reader for iOS.  Adobe Reader for iOS is not even launched at the point.  Once we (the Adobe Reader Mobile team) upload a new version of Adobe Reader to the App Store, Apple takes care of the installation & updates of the app (and all other iOS apps) for users.
    I just uninstalled and reinstalled Adobe Reader for iOS version 11.6.3 on my iPad running iOS 8.1 but could not reproduce the problem.  I suspect that your iPad is in inconsistent state with regard to app updates.
    Here are a couple of things that you could try.
    Go to the iOS Settings > General > Usage > Managed Storage.
    If you see Adobe Reader, tap to go to the next screen.  This is to ensure that Adobe Reader is completely uninstalled from your iPad.  If you do not see Adobe Reader in the list, skip the rest of the steps.
    Tap Delete App to uninstall it.
    Go back to the App Store to download and install Adobe Reader again.
    Turn your iOS device off and on (restart) and reset
    Since this is an Apple App Store problem, you would have a better chance of getting answers by asking the question in the Apple support forum.
    Welcome | Apple Support Communities
    Good luck.

  • Acrobat won't install updates

    I have installed Adobe creative suite 3 and adobe acrobat 9
    standard. Every time acrobat starts it tells me updates are
    available do you wish to install. I say yes and it tells me that it
    must shut down acrobat to do this. Do you want to continue or
    cancel? I hit continue, it shuts down acrobat and then 30 seconds
    later tells me it was unable to shut down acrobat and that it will
    not install updates. For some reason the installer thinks Acrobat
    is running whenever it tries to install updates even if it is not.
    We have reinstalled my adobe creative suite package and this
    allowed me to run updates in acrobat one time. 2 weeks later I am
    not able to install updates again. Any thoughts on what this could
    be? I am running windows XP.

    Hi,
    These are the forums for acrobat.com so you may have better
    luck at the acrobat forums
    http://www.adobeforums.com/webx/.3bbeda8b/

  • Acrobat won't install on my iMac

    I bought a Fujitsu S1500 snanner bundled with set up software and Adobe acrobat 9 Standard which I installed on my pc. I have now changed the pc to an iMac and the Acrobat software will not install. I find it very strange that the software supplied does not seem to have the option to run on both pc and mac. My Canon MX320 software does have this option, Suggestions please.

    Fijitsu sells both the S1500 scanner (packaged with Acrobat 9 Standard and other Windows software) and the S1500M (packaged with Acrobat 9 Pro and other Macintosh Software). They do not provide both Mac and Windows software with their scanner. If you have your own version of Windows you can use the Windows software running onder Bootcamp or emulation software like Parallels or Fusion. You cannot scan using the S1500 with Acrobat Pro 9 for the Mac. The S1500M comes with its own scanning software. It can scan to the Mac to a pdf file that you can then process with Acrobat or Preview whichever best suits your need. Personally, I use Acrobat Pro X for the Mac platform. If you only need to view pdf files, than the Mac's preview application may be sufficient for your needs.

  • The 'Sync Now' option on my desktop Firefox menu won't work, nothing happens!

    Please, will someone go to the firefox menu and see if this happens. Click the menu and then click 'Sync Now'. This is a gliche! I hope firefox fixes it!

    FYI, My Sync hasn't been working for almost two days now. It'll not sync in my Laptop, and it will not sync in my HTC EVO 4G either. I think there's something wrong with the Sync server. I have searched everywhere and couldn't find out where to get help about this issue. Though I did post my problem in the Sync Add-on Review page, I doubt anything could be done there. So I just have to wait and see. The reason I think the server is down because it used to display an error message "cannot sync due to unknown error" and now it won't even do that. And when I move my mouse cursor on the Sync icon, it did not show the last time it was synced.
    Personally, Firefox Sync hasn't been working flawlessly since it was incorporated into FF4. Many times it couldn't sync successfully, but it usually lasted for a few hours only. This time it has lasted two days so far.
    Besides Sync, I am also using Xmarks as well as LastPass as a backup.

Maybe you are looking for

  • Regd : Error during saving the  sales order for Variant configuration

    Hi - When the item( config material) is saved in the sales order , system scheduled the production order and getting an error as " Posting Rule for Assembly order for item 000010 could not be generated". Any solutions regarding the error.

  • Multi-Display Question

    I currently have a 23" cinema display connected via mini-dvi to dvi to my 24" iMac (ATI Radeon HD 2600 video card, 256 MB VRAM), but I have a third monitor I would like to connect also. It may sound like a bit overkill, but the third screen is a Sams

  • Locking middle or last column in a datagrid

    Does anyone know how to lock say the middle or last column in a datagrid. What i really need is for the first and fifth column to be locked in a datagrid or Advanced datagrid. Is this possible or do i need to put two datagrids next to each other and

  • How to apply password or hide report

    i  am new in ssrs and want to know how can i apply password to reports while opening in report server, or how can i create a user with username,password . i have seen role , item based security of microsoft but not able to understand how can i apply

  • Looing for PXE-Boot option on T430s

    Hello I am in the process of testing a Thinkpad T430s to possibly do a mass purchase for our company. We use SCCM to manage imaging, patching / updates etc. I am trying to PXE boot but but I am getting an error which may have to do with SCCM but as a