Acrobat won't install updates

I have installed Adobe creative suite 3 and adobe acrobat 9
standard. Every time acrobat starts it tells me updates are
available do you wish to install. I say yes and it tells me that it
must shut down acrobat to do this. Do you want to continue or
cancel? I hit continue, it shuts down acrobat and then 30 seconds
later tells me it was unable to shut down acrobat and that it will
not install updates. For some reason the installer thinks Acrobat
is running whenever it tries to install updates even if it is not.
We have reinstalled my adobe creative suite package and this
allowed me to run updates in acrobat one time. 2 weeks later I am
not able to install updates again. Any thoughts on what this could
be? I am running windows XP.

Hi,
These are the forums for acrobat.com so you may have better
luck at the acrobat forums
http://www.adobeforums.com/webx/.3bbeda8b/

Similar Messages

  • Macbook air won't install updates

    I am sure this has been covered before ... but help! My Macbook Air (purchased Jume 2012, UK) won't install updates. It downloads them, and then when it tries to install it says that an unexpected error occured. I have checked Disk Utility, and its says that Macintosh HD sppears to be OK. Any words of wisdom, folks?
    Thanks in advance.

    I am sure this has been covered before ... but help! My Macbook Air (purchased Jume 2012, UK) won't install updates. It downloads them, and then when it tries to install it says that an unexpected error occured. I have checked Disk Utility, and its says that Macintosh HD sppears to be OK. Any words of wisdom, folks?
    Thanks in advance.

  • CS5.5 Indesign upgrade won't install "update is not applicable" error

    Upgraded to Yosemite, reinstalled legit CS5 InDesign successfully, need to download the upgrade to 5.5 for essential "shared content" plug in... the update won't install "update is not applicable" error w no serial code request, just doesn't install. Indesign 5.0 was working fine, i just need a couple extensions

    you can update cs5:  http://www.adobe.com/downloads/updates/
    but you can't upgrade to cs5.5.
    you can upgrade to cs6 or cc (for money).

  • Imac won't install updates on restart

    hello..
    my imac won't install update automatically when needs restart.so i install them manually from apple download..why?
    Message was edited by: panos_ip

    during restart installer window shows up but then mac restart immediately

  • Acrobat 9 won't install updates (cant close porgram)

    I have installed Adobe creative suite 3 and adobe acrobat 9 standard. Every time acrobat starts it tells me updates are available do you wish to install. I say yes and it tells me that it must shut down acrobat to do this. Do you want to continue or cancel? I hit continue, it shuts down acrobat and then 30 seconds later tells me it was unable to shut down acrobat and that it will not install updates. For some reason the installer thinks Acrobat is running whenever it tries to install updates even if it is not. We have reinstalled my adobe creative suite package and this allowed me to run updates in acrobat one time. 2 weeks later I am not able to install updates again. Any thoughts on what this could be? I am running windows XP.
    thanks for any help,
    -ryan

    Thanks for your feedback. I tried doing what you suggested. (It turns out that I actually have acrobat 8.1.0 standard)Acrobat tells me I need to install security update 8.1.2. I download this file from the link you sent me and tried to install it manually. Now I get a warning that tells me the window installer cannot install update because the program is missing or upgrade patch may be for a different version.
    Any thoughts

  • Adobe Acrobat 9 Pro - Installing Update

    I have just needed to re-install Adobe Acrobat 9 Pro.
    After the install I had to complete all following updates v 9.10, 9.11, 9.12, 9.13, 9.20, 9.30, 9.31, 9.32, 9.33, 9.34, 9.40 and 9.41
    A rather lenghty process but did this to make sure all the elements of Acrobat have been installed.
    My question
    is is necessary to install all the update like I have - or is it possible to choose the latest available update?
    Probably a good question for Adobe Technical to answer.
    Andy Hanna

    http://kb2.adobe.com/cps/498/cpsid_49880.html
    http://kb2.adobe.com/cps/507/cpsid_50718.html

  • After Downloading 10.5.2 Update, Computer Won't Install Update, Just Sits?

    +*Hi, I have a Mac Mini running OS X 10.5.1 Leopard. I recently tried to download the 10.5.2 Update, it downloaded successfuly, but when I try to install it, it sits and the loading bar doesn't move at all. I've let it sit for several hours (12 to be exact) and it didn't move at all. I force-shut down the computer, but now I can't re-download it. The update for my computer is 182 MB. How do I fix this?*+

    BigBird91 wrote:
    +*Hi, I have a Mac Mini running OS X 10.5.1 Leopard. I recently tried to download the 10.5.2 Update, it downloaded successfuly, but when I try to install it, it sits and the loading bar doesn't move at all. I've let it sit for several hours (12 to be exact) and it didn't move at all. I force-shut down the computer, but now I can't re-download it. The update for my computer is 182 MB. How do I fix this?*+
    There are two possibilities: You download is corrupted.
    You can download the full 10.5.2 update here:
    http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx1052comboupdate .html
    and install it.
    The other possibility is that if you have installed the recent TimeMachine/Airport update it probably won't instal anyway. There are many threads here about it. You should look them over.

  • IMac G5 iSight won't shut down, won't install updates

    Hi all,
    My iMac G5 (iSight) is giving me some grief.
    First, some details:
    OSX 10.5.7
    I have been trying to update this machine and have successfully updated a few things, such as iTunes, iLife, etc. Updates that don't require a restart seem to go just fine. I am unable to install updates to QT7, Safari because the installer hangs up while "Configuring Installation" and won't go any further, no matter how long you leave it.
    This iMac also will not shut down. The finder icons disappear, the desktop image remains, and the grey spinning wheel goes on and it will simply not shut down until forced using the power button.
    It is starting and functioning otherwise with no problems.
    I have disconnected it from drives and and the network in case there was something on the network keeping it, but no luck. I have run Disk Utility and repaired permissions, reset the PRAM and the SMU, as well. No joy. Incidentally, my partner's MacBook Air is also having the exact same problem as this iMac (I posted as well in the MBA forums), but my own laptop, the one I'm using now (details below) is having no problem at all and all updates have taken.
    Has anyone any suggestions about anything else I can try to clear this issue before I ring Applecare tomorrow?
    Many thanks!

    Hi Miriam,
    I've just tried to run a Hardware Test but the disk is clearly from an older iMac I once had (pre-iSight) because it doesn't want to know about it. I have doubts about it being a logic board problem, however, because I'm having the same problems with a MacBook Air (but not my MacBook Pro) and it only started after a recent round of updates. Worrying, yes, but apart from not installing updates that require a restart or simply shutting down both machines seem to be performing perfectly. It's a bit confusing.
    Thanks!

  • My Macbook Won't Install updates

    I just purchased a Macbook Pro and it won't automatically update the software. It looks like it downloads the software but then just quits and never ends up installing.

    It never automatically updates the software, updates do need to be preformed manually. Try logging out of the app store, restarting the computer, and logging back in. Then run your updates again

  • Itunes won't install update to recognize my iphone comes up with a error cannot find Itunes.msi

    my itunes won't instal the update errors saying cannot find itunes.msi

    Hi, kdub5.  
    Thank you for visiting Apple Support Communities.  
    I understand that you can not update iTunes due to a .msi error.  I would recommend uninstalling iTunes and all of it's components as outlined in the first article below.  For any component that gives you the .msi error, go through the steps in the second article below.  
    Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8
    "The feature you are trying to use is on a network resource that is unavailable" alert appears when you remove Apple software in Windows
    Cheers, 
    Jason H.  

  • After Effects CC won't install/update in Mac OS 10.9.3 (Maverick)

    I just updated my Mac OS to 10.9.3 (Maverick).  I was able to re-install/update all of my CC programs except for
    After Effects.  I get all kinds of errors.  First it was "can't patch".  Now it's "There was an error installing this update.  Please Quit and
    try again later.  Error Code U44M11210".  What can I do to get After Effects to work?

    Kitcateleven please see Error U44M1I210 | Install updates for information on how to resolve the U44M1I210 error.

  • Adobe Photoshop Elements 9 Won't Install Updates?

    I've received some notifications about installing updates for this product, but every time I try, it seems to be downloading, and then gives me the error page that essentially goes as:
    Some updates failed to install
    He following updates were unable to install. If you wish to install these updates, please fic the problems below and retry.
    Adobe Photoshop Elements 9.0.3 Update
    There was an error downloading this update. Please quit and try again later.
    And then I get the same message for a Photoshop Camera Raw 6.5 Update.
    When I looked at the customer service link, it took me to a page discussing the product not being qualified with a serial number or some such. Except, I have registered the product, and there doesn't appear to be any prompt to re-submit the serial number.
    Is this something to do with the creative cloud not upgrading products not part of the suite? Something else? I appreciate any and all responses.
    Thank you

    You're in the wrong forum.  This is not the Elements forum.
    Here's the link to the forum you want:
    https://forums.adobe.com/community/photoshop_elements/content

  • Acrobat won´t install

    My G5 mac with OS 10.3.9 has had a well functioning Acrobat 6.0 for years.Suddenly Acrobat refuses to mount (install). I have tried restart. I have the same problem even when trying to start an Acrobat copy that I have on an external disk. I can´t find the original installer disc , so I would rather not uninstall the existing program. I have tried to download and install an Acrobat Reader (7.1) to see if my pdfs can be opened. But they did´nt. What am I to do?

    THANKS FOR ANSWERING, MIKE!
    Yes,I have used the application on my Mac for a long time.
    When clicking the icon, I get the message: "Adobe Acrobat could not install correctly. Adobe was unable to install and must quit."
    I have tried Disk Utilities and fixed permissions. I have also tried to run the program from another user. No reaction.This is the case for Distiller too. Just before the incident I had organized and added a great deal of fonts with Extensiss Suitcase X, so could this be the reason? The fonts were put in the right place, and not in subfolders made by me. These fonts are working perfect in Indesign CS.
    I think I will be busy this weekend trying out different solutions......

  • Apps won't install/update. Low memory.

    For ipod touch 4g...using iOS 5.1--can someone tell me why my apps won't install all of a sudden? I thought it might be a memory problem since the diagnostic says my mem is low, but closing all apps in the dock didn't help. Neither did restarting or resetting the ipod.

    It shows that I have 14.3GB free. What happens is that whenever I try to install an app it stays at the 'waiting' stage for a really long time. Then when I erase the app and try to reinstall it tells me that the app has already been downloaded and that I should check for available downloads. Installing the app from the computer works fine, but I don't understand why I can't do it from the ipod anymore.

  • HT1338 imac OS X 10.6.8 won't install updates

    Every time I try to install software updates, it immediately goes to the "restart your computer now" message before any updates are installed, and it restarts immediately before any updates get installed. I've tried it a dozen times and nothing is changing. I can't access itunes store because of this (as far as I know).
    Frustrating.

    T Walsh,
    Use your install disc, power up and push the disc in while holding the C key, after it loads select your language then on the next screen, in the menu bar select Utilities>disk utilities, when DU opens select (highlight) your volume in the left side bar and run Repair Permissions, then run repair disk.
    Then quit eject disc and logout, power off.
    Restart and login, run software update, and see if it does the installs, if not try, the following as there might be some corruption occurring, especially if you doing these via WI-FI.
    Run the software up date, write down the available updates (application, version) Then you can try to do one at a time by clicking  the the box to install update, after it completes then run software update again doing the one at a time thing, till there are no more up dates.
    You can also go to the Apple Supprt site and down load the updates 1 at a time with the stand alone installer (this is where the write down the update name and Version comes)
    Open Safari, Safari Preferences, general tab, on "Save downloaded file to:" select Destop, if it is not in the dropdown, select other, then select Desktop from the left side bar.
    After a download completes click on the installer package and follow the promtps.
    Go here
    http://www.apple.com/support/snowleopard/
    In the search window in the upper right corner type in the name, version, update, it should direct you to the link.
    Hope this helps

Maybe you are looking for