Acrobat won't launch

When trying to launch reader, get message "can't load core DLL". this just started to happen. tryed to reinstall , but to no avail

What system are you on?
Mylenium

Similar Messages

Acrobat won't launch after update

Dear Experts,
I have a very urgent problem to solve.
I am currently running ADOBE Creative Suit 6 Design Standard on my desktop.
It includes an Acrobat. I've using Acrobat for months everything's normal untill there's an update (detail of the update please refer to:http://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html"). i installed it and acrobat never launch again.
So I uninstall the Acrobat and install again from the CS6 Design Std DVD and it worked again. I did this back and forth trying to fixed the problem. And i decided not to update any more. And it's working in the older version Adove Acrobat X Pro 10.1.1 . it worked for a couple of weeks, and it won't launch again. Please, help.
System environment:
Windows 7 Enterprise Service pack 1, Hardware: standard Desktop "HP Compaq 8200 Elite Convertible Minitower" with Intel Core i5-2400 Processor, @3.10GHz, 8GB RAM 64-bit OS.
Current location: Guangdong, China. Language environment: OS is in English, Software is in English, but we sometimes need to deal with Chinese language.
PS: Adobe Reader X works well, with mutil-language support.

Hi MacFisher,
Can you please try the following:
http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html

Acrobat won't launch/start-up. It gave me "Acrobat X quit unexpectedly." and refuse to load.

Hi
I did a fresh installation of Mastercollection CS6 on my new macbook. The other softwares such as photoshop, illustrator work perfectly fine except for Acrobat X.
It just simply won't start and it kept giving the "Acrobat X quit unexpectedly." I tried re-installing CS6, updating it to the latest version and re-activation but it is still the same error.
Please help!
Process:
AdobeAcrobat [355]
Path:
/Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier:
com.adobe.Acrobat.Pro
Version:
10.1.8 (10.1.8)
Code Type:
X86 (Native)
Parent Process: launchd [164]
Responsible:
AdobeAcrobat [355]
User ID:
501
Date/Time:
2013-12-30 19:29:22.019 +0800
OS Version:
Mac OS X 10.9.1 (13B3116)
Report Version: 11
Anonymous UUID: 042AFAE3-D5F7-D256-7947-B8101ECD4FD4
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO
0000000000000000-0000000000001000 [
4K] ---/--- SM=NUL /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
__TEXT
0000000000001000-0000000000002000 [
4K] r-x/rwx SM=COW /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.adobe.CoolType
0x027a702b CTInit + 106007
1   com.adobe.CoolType
0x028fbf10 CTCleanup + 903498
2   com.adobe.CoolType
0x0279c35b CTInit + 61767
3   com.adobe.CoolType
0x028e90b6 CTCleanup + 826096
4   com.adobe.CoolType
0x028d0d0a CTCleanup + 726852
5   com.adobe.CoolType
0x0287ad3c CTCleanup + 374646
6   com.adobe.CoolType
0x0287ab99 CTCleanup + 374227
7   com.adobe.CoolType
0x028ceade CTCleanup + 718104
8   com.adobe.CoolType
0x0281b49c CTInit + 582280
9   com.adobe.Acrobat.framework
0x003c002c RunAcrobatInBrowser + 133733
10 com.adobe.Acrobat.framework
0x003c0105 RunAcrobatInBrowser + 133950
11 com.adobe.Acrobat.framework
0x00eb232d AcroSecurityBailOutImpl + 11310619
12 com.adobe.Acrobat.framework
0x0002fed8 RunAcrobat + 135495
13 com.adobe.Acrobat.framework
0x0002fc91 RunAcrobat + 134912
14 com.adobe.Acrobat.framework
0x00018bce RunAcrobat + 40509
15 com.adobe.Acrobat.framework
0x00012ec0 RunAcrobat + 16687
16 com.adobe.Acrobat.framework
0x00012519 RunAcrobat + 14216
17 com.adobe.Acrobat.framework
0x00011eb5 RunAcrobat + 12580
18 com.apple.Foundation
0x996a4692 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke + 49
19 com.apple.CoreFoundation
0x9ab977e4 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 20
20 com.apple.CoreFoundation
0x9aa793fb _CFXNotificationPost + 3435
21 com.apple.Foundation
0x99692ebf -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
22 com.apple.AppKit
0x984cc7d5 -[NSApplication _postDidFinishNotification] + 367
23 com.apple.AppKit
0x984cc475 -[NSApplication _sendFinishLaunchingNotification] + 239
24 com.apple.AppKit
0x984c8da4 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 840
25 com.apple.AppKit
0x984c8691 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 277
26 libobjc.A.dylib
0x920d1304 -[NSObject performSelector:withObject:withObject:] + 77
27 com.apple.Foundation
0x996b33fa __76-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke + 121
28 com.apple.Foundation
0x996b2f31 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 430
29 com.apple.Foundation
0x996b2d3b _NSAppleEventManagerGenericHandler + 218
30 com.apple.AE
0x9c341b15 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 387
31 com.apple.AE
0x9c310ed6 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
32 com.apple.AE
0x9c310dce aeProcessAppleEvent + 318
33 com.apple.HIToolbox
0x931ea7c1 AEProcessAppleEvent + 55
34 com.apple.AppKit
0x984c43a8 _DPSNextEvent + 1089
35 com.apple.AppKit
0x984c3ad0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
36 com.apple.AppKit
0x984b635c -[NSApplication run] + 727
37 com.adobe.Acrobat.framework
0x00010873 RunAcrobat + 6882
38 com.adobe.Acrobat.framework
0x0000eecd RunAcrobat + 316
39 com.adobe.Acrobat.Pro
0x00001e92 main + 94
40 com.adobe.Acrobat.Pro
0x00001e16 start + 54
Thread 1:
0   libsystem_kernel.dylib
0x99e65046 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x91c09dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib
0x91c0dcce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib
0x99e65992 kevent64 + 10
1   libdispatch.dylib
0x964e18bd _dispatch_mgr_invoke + 238
2   libdispatch.dylib
0x964e1556 _dispatch_mgr_thread + 52
Thread 3:
0   libsystem_kernel.dylib
0x99e65046 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x91c09dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib
0x91c0dcce start_wqthread + 30
Thread 4:
0   libsystem_kernel.dylib
0x99e65046 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x91c09dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib
0x91c0dcce start_wqthread + 30
Thread 5:
0   libsystem_kernel.dylib
0x99e647ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x91c0ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
0x91c0cbd9 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore
0x99c0a922 TSWaitOnCondition + 128
4   com.apple.CoreServices.CarbonCore
0x99c0ab46 TSWaitOnConditionTimedRelative + 186
5   com.apple.CoreServices.CarbonCore
0x99bd6f92 MPWaitOnQueue + 199
6   AdobeACE
0x01fac737 ACEInitialize + 3741
7   AdobeACE
0x01fac6ad ACEInitialize + 3603
8   com.apple.CoreServices.CarbonCore
0x99bd756e PrivateMPEntryPoint + 68
9   libsystem_pthread.dylib
0x91c085fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91c08485 _pthread_start + 130
11 libsystem_pthread.dylib
0x91c0dcf2 thread_start + 34
Thread 6:
0   libsystem_kernel.dylib
0x99e647ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x91c0ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
0x91c0cbd9 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore
0x99c0a922 TSWaitOnCondition + 128
4   com.apple.CoreServices.CarbonCore
0x99c0ab46 TSWaitOnConditionTimedRelative + 186
5   com.apple.CoreServices.CarbonCore
0x99bd6f92 MPWaitOnQueue + 199
6   AdobeACE
0x01fac737 ACEInitialize + 3741
7   AdobeACE
0x01fac6ad ACEInitialize + 3603
8   com.apple.CoreServices.CarbonCore
0x99bd756e PrivateMPEntryPoint + 68
9   libsystem_pthread.dylib
0x91c085fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91c08485 _pthread_start + 130
11 libsystem_pthread.dylib
0x91c0dcf2 thread_start + 34
Thread 7:
0   libsystem_kernel.dylib
0x99e647ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x91c0ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
0x91c0cbd9 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore
0x99c0a922 TSWaitOnCondition + 128
4   com.apple.CoreServices.CarbonCore
0x99c0ab46 TSWaitOnConditionTimedRelative + 186
5   com.apple.CoreServices.CarbonCore
0x99bd6f92 MPWaitOnQueue + 199
6   AdobeACE
0x01fac737 ACEInitialize + 3741
7   AdobeACE
0x01fac6ad ACEInitialize + 3603
8   com.apple.CoreServices.CarbonCore
0x99bd756e PrivateMPEntryPoint + 68
9   libsystem_pthread.dylib
0x91c085fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91c08485 _pthread_start + 130
11 libsystem_pthread.dylib
0x91c0dcf2 thread_start + 34
Thread 8:
0   libsystem_kernel.dylib
0x99e647ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x91c0ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
0x91c0cbd9 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore
0x99c0a922 TSWaitOnCondition + 128
4   com.apple.CoreServices.CarbonCore
0x99c0ab46 TSWaitOnConditionTimedRelative + 186
5   com.apple.CoreServices.CarbonCore
0x99bd6f92 MPWaitOnQueue + 199
6   AdobeACE
0x01fac737 ACEInitialize + 3741
7   AdobeACE
0x01fac6ad ACEInitialize + 3603
8   com.apple.CoreServices.CarbonCore
0x99bd756e PrivateMPEntryPoint + 68
9   libsystem_pthread.dylib
0x91c085fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91c08485 _pthread_start + 130
11 libsystem_pthread.dylib
0x91c0dcf2 thread_start + 34
Thread 9:
0   libsystem_kernel.dylib
0x99e647ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x91c0ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
0x91c0cbd9 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore
0x99c0a922 TSWaitOnCondition + 128
4   com.apple.CoreServices.CarbonCore
0x99c0ab46 TSWaitOnConditionTimedRelative + 186
5   com.apple.CoreServices.CarbonCore
0x99bd6f92 MPWaitOnQueue + 199
6   AdobeACE
0x01fac737 ACEInitialize + 3741
7   AdobeACE
0x01fac6ad ACEInitialize + 3603
8   com.apple.CoreServices.CarbonCore
0x99bd756e PrivateMPEntryPoint + 68
9   libsystem_pthread.dylib
0x91c085fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91c08485 _pthread_start + 130
11 libsystem_pthread.dylib
0x91c0dcf2 thread_start + 34
Thread 10:
0   libsystem_kernel.dylib
0x99e647ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x91c0ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
0x91c0cbd9 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore
0x99c0a922 TSWaitOnCondition + 128
4   com.apple.CoreServices.CarbonCore
0x99c0ab46 TSWaitOnConditionTimedRelative + 186
5   com.apple.CoreServices.CarbonCore
0x99bd6f92 MPWaitOnQueue + 199
6   AdobeACE
0x01fac737 ACEInitialize + 3741
7   AdobeACE
0x01fac6ad ACEInitialize + 3603
8   com.apple.CoreServices.CarbonCore
0x99bd756e PrivateMPEntryPoint + 68
9   libsystem_pthread.dylib
0x91c085fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91c08485 _pthread_start + 130
11 libsystem_pthread.dylib
0x91c0dcf2 thread_start + 34
Thread 11:
0   libsystem_kernel.dylib
0x99e647ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x91c0ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
0x91c0cbd9 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore
0x99c0a922 TSWaitOnCondition + 128
4   com.apple.CoreServices.CarbonCore
0x99c0ab46 TSWaitOnConditionTimedRelative + 186
5   com.apple.CoreServices.CarbonCore
0x99bd6f92 MPWaitOnQueue + 199
6   AdobeACE
0x01fac737 ACEInitialize + 3741
7   AdobeACE
0x01fac6ad ACEInitialize + 3603
8   com.apple.CoreServices.CarbonCore
0x99bd756e PrivateMPEntryPoint + 68
9   libsystem_pthread.dylib
0x91c085fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91c08485 _pthread_start + 130
11 libsystem_pthread.dylib
0x91c0dcf2 thread_start + 34
Thread 12:
0   libsystem_kernel.dylib
0x99e647ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x91c0ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
0x91c0cbd9 pthread_cond_wait$UNIX2003 + 71
3   AdobeAGM
0x020f9dac AGMInitialize + 33770
4   AdobeAGM
0x020f9ce6 AGMInitialize + 33572
5   AdobeAGM
0x020f9841 AGMInitialize + 32383
6   libsystem_pthread.dylib
0x91c085fb _pthread_body + 144
7   libsystem_pthread.dylib
0x91c08485 _pthread_start + 130
8   libsystem_pthread.dylib
0x91c0dcf2 thread_start + 34
Thread 13:
0   libsystem_kernel.dylib
0x99e647ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x91c0ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
0x91c0cbd9 pthread_cond_wait$UNIX2003 + 71
3   AdobeAGM
0x020f9dac AGMInitialize + 33770
4   AdobeAGM
0x020f9ce6 AGMInitialize + 33572
5   AdobeAGM
0x020f9841 AGMInitialize + 32383
6   libsystem_pthread.dylib
0x91c085fb _pthread_body + 144
7   libsystem_pthread.dylib
0x91c08485 _pthread_start + 130
8   libsystem_pthread.dylib
0x91c0dcf2 thread_start + 34
Thread 14:
0   libsystem_kernel.dylib
0x99e647ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x91c0ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
0x91c0cbd9 pthread_cond_wait$UNIX2003 + 71
3   AdobeAGM
0x020f9dac AGMInitialize + 33770
4   AdobeAGM
0x020f9ce6 AGMInitialize + 33572
5   AdobeAGM
0x020f9841 AGMInitialize + 32383
6   libsystem_pthread.dylib
0x91c085fb _pthread_body + 144
7   libsystem_pthread.dylib
0x91c08485 _pthread_start + 130
8   libsystem_pthread.dylib
0x91c0dcf2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x027a66ff ecx: 0xa03e8e88 edx: 0x00000000
edi: 0x00000019 esi: 0xbfffc9d0 ebp: 0xbfffcff8 esp: 0xbfffc950
   ss: 0x00000023 efl: 0x00010246 eip: 0x027a702b   cs: 0x0000001b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
cr2: 0x00000000
Logical CPU:
2
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x1000 -
0x1fff +com.adobe.Acrobat.Pro (10.1.8 - 10.1.8) <FDE8EED5-3FF3-C6CC-51BD-C25783A37C4E> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
0x6000 - 0x1d1aff7 +com.adobe.Acrobat.framework (10.1.8 - 10.1.8) <B478D28D-E617-5A40-998F-2933D2AA17EA> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x1faa000 - 0x20cbfff +AdobeACE (1) <B885D217-C2F6-8496-12D0-FCA0E620635B> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x20ee000 - 0x26b3feb +AdobeAGM (1) <D32ACDB7-2362-47C0-8D55-DBE2F4D82433> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x2766000 - 0x2783ff7 +AdobeBIB (1) <7C894693-F5AC-A9BF-E72A-097BDF33C329> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x278a000 - 0x2aafff7 +com.adobe.CoolType (AdobeCoolType 5.08.124.1 - 5.08.124.1) <7A42B517-029D-BDB6-38BB-7792AE56837B> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x2bd4000 - 0x2bdfffa com.apple.CommerceCore (1.0 - 42) <FB799100-F7E7-3515-AB46-C09E1A85C3E6> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x76b5000 - 0x76daff9 com.apple.framework.familycontrols (4.1 - 410) <1C51C102-191C-3EE5-BC56-24B7DE55B885> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x76ef000 - 0x76f0ffd com.apple.textencoding.unicode (2.6 - 2.6) <27946D57-CEFB-3EF1-B124-4A39D2621738> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x7f5f000 - 0x7f6dfff libSimplifiedChineseConverter.dylib (61) <6E42E198-9C8D-3F0F-9660-6D9975C2461E> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0xb80e000 - 0xb820ffd libTraditionalChineseConverter.dylib (61) <EFC81138-0455-321B-A93A-F4E9C4A3EB31> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x8fe06000 - 0x8fe38417 dyld (239.3) <4B280BB1-55F8-313F-86A6-8ADD644ED69E> /usr/lib/dyld
0x90008000 - 0x90008fff libkeymgr.dylib (28) <43297D93-111A-3880-AE0D-55C7404C52DC> /usr/lib/system/libkeymgr.dylib
0x90009000 - 0x9001bfff libsystem_asl.dylib (217.1.4) <F4B8D4CC-71BC-3C45-8669-91747B456739> /usr/lib/system/libsystem_asl.dylib
0x9001c000 - 0x9001dffa libsystem_sandbox.dylib (278.10) <31C77DCA-F6CA-33F7-BE57-500932EA8494> /usr/lib/system/libsystem_sandbox.dylib
0x90034000 - 0x90062ff3 com.apple.DebugSymbols (106 - 106) <37B107F9-4AA0-39FF-9602-A27811C8DC96> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x90063000 - 0x9008dfff libxslt.1.dylib (13) <249D54AB-1D82-38FE-ABEC-0D575450C73B> /usr/lib/libxslt.1.dylib
0x9008e000 - 0x900bdfff com.apple.framework.SystemAdministration (1.0 - 1.0) <B3E7E274-86D7-3AFC-9FA4-0B01D3EB152E> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/SystemAdminis tration
0x900be000 - 0x903a8fd2 com.apple.vImage (7.0 - 7.0) <D94F266B-B1E3-3734-8C6C-CB4EF655F411> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x903a9000 - 0x903b1fff libsystem_dnssd.dylib (522.1.11) <AFF243AD-A0AF-3D7B-9E56-7B5BE81FC08C> /usr/lib/system/libsystem_dnssd.dylib
0x90426000 - 0x90427fff libSystem.B.dylib (1197.1.1) <5A9C548E-A852-35B3-B9AB-DF658EF75242> /usr/lib/libSystem.B.dylib
0x90429000 - 0x90437ff3 com.apple.opengl (9.3.1 - 9.3.1) <8E5EB187-90D0-31BE-BF14-A1D9B402AA0C> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x90438000 - 0x90439fff libDiagnosticMessagesClient.dylib (100) <B936B1D4-90BB-395D-8EA9-E1237608E7D0> /usr/lib/libDiagnosticMessagesClient.dylib
0x9043a000 - 0x904a5ff9 com.apple.Heimdal (4.0 - 2.0) <0DC5A0C2-D664-3B18-B4FD-DD027D62DE8A> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x904a6000 - 0x904fcff6 com.apple.ScalableUserInterface (1.0 - 1) <30203384-7230-356E-BF47-76307CD21148> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterfa ce.framework/Versions/A/ScalableUserInterface
0x90508000 - 0x90614fff com.apple.ImageIO.framework (3.3.0 - 1038) <4776FAFD-F80F-3BDE-A396-80D988BE8EC1> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x90615000 - 0x906f8ff7 libcrypto.0.9.8.dylib (50) <F24D0250-CD74-3955-9E67-109765B882C1> /usr/lib/libcrypto.0.9.8.dylib
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Problem solved. The Adobe chat support proposed a few solutions (reinstall, reactivate, repair disk permission) and the last solution works. Managed to get Acrobat to work through the following steps:
1) Un-install Acrobat X
2) Create a new account with Administrator rights
3) Log out and login using new account
4) Install Acrobat X
5) Launch Acrobat X
Acrobat works on the new account but the same problem persists on the old account. Both accounts have the same administrator rights, but according to Adobe chat support, there's a difference between a built-in Admin and newly created Admin on mac which I have absolute no idea.
Anyway I just migrated my data from the old account to the new account to make everything work

Acrobat cannot be launched...

This problem just started. If I try to launch Acrobat 8, or open a pdf in an email or online, I get the message that "Acrobat cannot be launched..." "You must launch at least one other suite component..."
Here's the situation - I am running Bridge CS4, Photoshop CS4, and Illustrator CS3, and Acrobat won't launch.
It was working fine until today. Please advise, and Thank You in advance...

I've had the same problem with Acrobat 8.2.4 and tried the link above, Larry, (http://forums.adobe.com/thread/704315?tstart=0) but without success. I first tried to reinstall without uninstalling (for fear of losing authorization in my library), but in installed 8.0.0 simply crashed over and over again. Then I tried uninstalling the 8.0.0 and reinstalling it from my disk. It came up for a moment but then crashed and continue to crash with five tries. The second time (when it was up for a minute) I tried to get my download of the first patch to bring me up to 8.1.? but when it asked me which Acrobat I wanted to update, the Acrobat I installed was not an option (not lit). Thus I am left for even longer with no Acrobat. Any ideas from anyone?

I have just installed Mountain Lion and now Acrobat Pro 9.5.5 won't launch. Is there a fix?

I have just installed Mountain Lion and now Acrobat Pro 9.5.5 won't launch. Is there a fix?
I tried uninstalling the plug ins and installing Reader based on advice in another post but it didn't work.

What's your system? windows?
[url deleted by host]
Message was edited by: Michael.lu [url deleted by host]
Message was edited by: Michael Kazlow

Acrobat Pro 9 for mac won't launch, reloaded from disk when hard drive needed to be replace. It's in applications folder but there is an X on the Acrobat Reinstall icon. What should I do.

Acrobat Pro 9 for mac won't launch, reloaded from disk when hard drive needed to be replace. It's in applications folder but there is an X on the Acrobat Reinstall icon. What should I do.

Hi Janice,
What version of Mac OS are you using?
Adobe does not recommend migrating the software from one disk to the other.
Please run the setup file for Acrobat and reinstall the software. You might want to delete the existing version of Acrobat installed before reinstalling it.
Regards,
Rave

Acrobat Pro 7 Suddenly Won't launch

I'm trying to print a PDF I made last week, and Acrobat Pro 7 won't launch. I get the standard "The application Acrobat quit unexpectedly." message - no codes like some others I've seen. I'm planning to upgrade to CS4 in January, but I have to get work done NOW!
Any help is appreciated.

My permissions have been repaired. Still not launching, but it does pretend for about 30 seconds before I get them window.
As for preferences, where the heck are they hiding? OS X doesn't make that search easy. I have a lot of preference files related to Adobe, and four for Acrobat. I have removed each one, tried to boot Acrobat, and after failing put the file back.
I'm surprised that there is nothing addressing this item in the knowledgebase.

Acrobat X intermittently won't launch, multiple Acrobat.exe processes hanging in task manager

Apologies if this is in the wrong community area - I was unsure where it belongs.
This is an intermittent issue, but does happen several times a day.
Regardless of what method is used to launch Acrobat (double-clicking a PDF, clicking the shortcut in the taskbar, selecting Acrobat from the start menu), often the application won't launch. Upon investigation, task manager shows multiple instances of Acrobat.exe, although the application is not running (see the image below). Ending all Acrobat.exe processes does allow Acrobat to launch.
Any thoughts as to what might be causing this, as well as a more permanent fix? The workaround of constantly ending multiple processes is becoming cumbersome.
We are running Acrobat X Pro in Windows 7. I also have several CC 2014 apps installed (as well as a couple of earlier versions required for plugin functionality).

This happens all the time in my company with several installs of Acrobat.
The only way to fix this for us is to end each process in Task Manager as you have pointed out.
It is very time consuming in our workflow as we each operator deals with hundreds of PDFs daily, and has to do this End Process procedure several times a day.
We have done several tests and nothing seems to stop this from happening.

Acrobat X won't launch even after following all posted solutions

I have a licensed academic version of CS6 running on a win 8.1 64 bit computer. The software has been installed for < 1 week and was licensed immediately. Acrobat X won't launch. It shows me the window with a large screenshot of what I was previously looking at. I then have to crash out of it. I tried deactivating and reactivitating it last night and it worked fine. One solution also said to update the software. So I did. Now it won't work again. I tried the following solutions:
1) Run the patch in windows
2) Run the acrofix patch through cmd
3) Deactivate/reactivate
4) Update software again (no new updates anyway)
5) Look for and change name of cache.db (no such file)
What can I do? This is a huge hinderance to my work. Thanks!

The software has been fully activated including getting my serial number through registration of an academic account, activating my online account, and activating the account. There are, as far as I can tell, no further things that I need to do. By reinstalling the software I was able to get Acrobat to work again, but I am afraid now that I won't be able to run any updates.

Acrobat Update 8.2.3, Illustrator CS2 won't launch.

Updater updated Acrobat to 8.2.3 this morning, now Illustrator CS2 won't launch. Illustrator crashes during launch - seems to get past initializing plug-ins then.....

@AlllForumMembers: Is this a generic problem experienced by all users who have Acrobat 8 and Ilustrator Cs2? I know someone who has the same combination and it is working well for him.
@amwilke: Does reinstaling CS2 help?

Acrobat Pro Won't launch. Software agreement endless loop

I am trying to get acrobat x pro working on my computer. It is installed as part of the Creative suties 6 design standard package. When I go to launch it all i get is an endless look of the Adobe Software LIcnese agreement. I click accept and it happens again. I am running it on windows 7 64bit
I have tried reinstalling
I have tried using the trick of deactivating another program, then resigning in.
I even have tired the adobe cleaner tool.nks
Any thoughts?
Machines specs
Windows 7 64bit
Core i5
8 gigs of Ram
128 gig ssd
Thanks!
Dan

https://forums.adobe.com/choose-container.jspa?contentType=1&containerType=14&container=46 71
[email protected]
发件人： penton
发送时间： 2014-11-22 10:22
收件人： wang jun
主题： Acrobat Pro Won't launch. Software agreement endless loop
Acrobat Pro Won't launch. Software agreement endless loop
created by penton in Downloading, Installing, Setting Up - View the full discussion
I am trying to get acrobat x pro working on my computer. It is installed as part of the Creative suties 6 design standard package. When I go to launch it all i get is an endless look of the Adobe Software LIcnese agreement. I click accept and it happens again. I am running it on windows 7 64bit
I have tried reinstalling
I have tried using the trick of deactivating another program, then resigning in.
I even have tired the adobe cleaner tool.nks
Any thoughts?
Machines specs
Windows 7 64bit
Core i5
8 gigs of Ram
128 gig ssd
Thanks!
Dan
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